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One King West Hotel & Residence

4.0 of 5 1 King Street West, Toronto, Ontario M5H 1A1, Canada
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One King West Hotel & Residence
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One King West Hotel & Residence
One King West Hotel & Residence
One King West Hotel & Residence
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1,384 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Peterborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel from the moment you enter the lobby to the moment you take the escalator up to your room you enjoy the friendliness and piece surrounding this space. We had a beautiful view of the sea from our master bedroom. The entire room is open plan with a small but well thought of kitchen area. It was wonderful having... More 

Was this review helpful? Yes 1
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear LindaMV5184CT, Thank you for allowing One King West to be your hotel of choice when in Toronto. It is always rewarding to hear that our efforts are appreciated and I am pleased you had a wonderful stay with us. Like you, many of our guests enjoy our location and close proximity to almost everything Toronto has to offer. Your... More 

New Jersey
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this luxury, 5* hotel during my last visit to Toronto. It is within walking distance of the Eaton's Centre, Dundas Square, CN Tower and Rogers Centre. The rooms are spacious and modern. Parking - The hotel charges $40/night for parking. Internet - There is free wireless internet in the lobby. However, at times it does get crowded.... More 

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Avery E, Thank you very much for choosing One King West and taking the time to share your recent stay experience with the TripAdvisor community. I am delighted to hear that you had a comfortable and memorable stay with us. We look forward to welcoming you back in the near future. Regards, Steve O'Brien General Manager More 

Antelope, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very pretty,the location just perfect to walk everywhere.We walked to the CN tower for dinner,10 mintues walk.The price was very good for this hotel.The view from our suite was AMAZING!The room very spaciuous for me&my husband,very modern(our style),a little kitchen which we didn't use but still nice.We got a room at the 33 level,just perfect.The bathroom was... More 

Was this review helpful? Yes 2
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear EmiliaGlavan, Thank you for allowing One King West to be your hotel of choice when in Toronto. I am glad to hear you had a memorable birthday getaway. We aim to make our guests feel that One King West is their hotel to call home and I am delighted that you had a comfortable and enjoyable stay with us.... More 

Stratford, Canada
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were in TO to dine with our kids, wander to the nearby ST. Lawrence Market Saturday morning and attend a funeral. The hotel is in a great location (near Union Station, great restaurants, and the Market). Parking just across the street for a mere (please hear sarcasm) $40 a night. Internet is also $10 per day... More 

Was this review helpful? Yes
San Diego, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I support an International Sales Team and the One King was recommended for meetings and exec stays. Since I first reached out my team and I have not received anything less than AMAZING. The service has been not only tailored to our needs but at times within moments notice. Leslie at the sales office is a Rock Star. My executives... More 

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Desdeaqui, Thank you for sharing your recent experience with the TripAdvisor community. I truly believe that it is the staff here at One King West that are responsible for making us one of the leading hotels in Toronto and it's a pleasure to hear that we were able to meet your expectations with regard to service quality. I will... More 

Toronto
1 review
2 of 5 stars Reviewed 1 week ago

Stayed one night the room was excellent in every aspect except for the periodic rattling of the heating duct. This went on all night every 30 sec it would rattle for about 5 sec. When I addressed this with the front desk at check out they basically ignored me. The purpose of addressing this issue was to prevent this from... More 

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Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Marc C, I am very sorry to hear that your recent stay at One King West was not a pleasant one. What you have described here is absolutely not indicative of what our guests have come to expect from us. Candid feedback like yours is invaluable and you can be sure that this issue will be personally addressed by... More 

Toronto
Top Contributor
51 reviews 51 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I’ve always wanted to stay here, the historic building is beautiful and the location is great and it seemed so luxurious. However, as “nice” as the stay was, it didn’t really live up to expectations. The hotel is under construction so we couldn't enjoy the beauty of the architecture. We utilized our “free” stay with points we received from a... More 

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear FidgeFodge, Thank you for taking the time to share your experience with the TripAdvisor community. I am very sorry to hear that you were disappointed with your recent stay at One King West. We failed to meet your expectations on a number of levels and for that, I apologize. We value our reputation as one of the leading hotels... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had the pleasure at staying at One King West on business. The hotel is perfectly located and the pact that it is connected to the path is a major plus. The rooms and large, clean and very comfortable. A perfect experience and a great value. I am excited to return soon!

Was this review helpful? Yes 2
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Awatts333, Thank you for sharing your stay experience at One King West with the TripAdvisor community. I agree, our location is second to none and as a visitor to the city it is nice to know that almost everything Toronto has to offer is within walking distance. Many of our guests find our in-suite amenities to be a real... More 

Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Alluding to the title, at 11:35pm I decided to call it a night here in Toronto but upon pulling back the comforter/duvet I spotted black hairs of varying lengths underneath the covers and on the pillow cases. Further inspection with my iPhone flashlight revealed black hairs in the shower, dust and fingerprints on the bathroom mirrors leading me to believe... More 

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear jtlg, Thank you very much for taking the time to provide feedback regarding your recent stay with us. I have read through your comments carefully and am very sorry to see that we failed to meet your expectations on a number of levels, especially with regard to suite cleanliness. Your candid feedback is highly appreciated, as it is invaluable in keeping us on... More 

Istanbul
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is really central and convenient. They have their valet parking and was useful for us. Ordered room service for dinner as we were too tired to step out. It was an expensive mediocre meal, dont recommend room service, just step outside, plenty nice restaurants in the neighborhood. We were really on one of the top floors, so view was... More 

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Batili, Thank you for sharing your recent stay experience with us. I am glad to hear that you enjoyed the central location of One King West, but am very sorry that we failed to meet your expectations with regards to service quality. We do appreciate your candid feedback, as it is invaluable in keeping us on our toes and... More 

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Hotel Summarization (Beta)

What travelers say

  • Great location(12)
  • Very clean(8)
  • Washer dryer(3)

Additional Information about One King West Hotel & Residence

Address: 1 King Street West, Toronto, Ontario M5H 1A1, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — One King West Hotel & Residence 4*
Number of rooms: 330
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Also Known As:
One King West Hotel And Residence
1 King West Hotel & Residence
One King West Toronto
Suites Toronto
King Suites Toronto
One King West Hotel Residence
Suites 1 King West
Hotel Style:
#29 Luxury Hotel in Toronto
#33 Romantic Hotel in Toronto
#34 Business Hotel in Toronto

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