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All 141 Toronto hotels

One King West Hotel & Residence

4.0 of 5 Hotel   |   1 King Street West, Toronto, Ontario M5H 1A1, Canada (Downtown Toronto)
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One King West Hotel & Residence
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76%
Ranked #39 of 141 hotels in Toronto
A recent review
4 of 5 stars reviewed 4 days ago
Dervaig M
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1,270 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here several times in the past 4 years. The suite arrangement is good and well equipped but it is odd not having a table. Internet is ok and there are more sockets that I could use (which is actually not all that common!) I was upgraded this trip to a room with a 180 view and it really... More

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Dervaig M, I am delighted to hear that we have continued to meet and exceed your expectations, especially as a returning guest. Thank you for your ongoing support and we look forward to welcoming you back soon. Regards, Steve O'Brien General Manager More

Toronto Ontario Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed overnight after watching Straight No Chaser at the Elgin Theatre . Check-in was fast and friendly and the room had a great view of the CN Tower and all of the amenities that anyone could expect. Would be great for longer stays with a dryer and washer also included in the room with a full kitchen.

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear jrr54, Thank you for sharing feedback regarding your recent stay at One King West. I am pleased to hear that you had a comfortable stay with us and enjoyed the city view from your room. We look forward to welcoming you back in the near future. Regards, Steve O'Brien General Manager More

Oulu, Finland
1 review
3 of 5 stars Reviewed 1 week ago

we were a family of 2 adults and two kids. we got a room on the lower side, not on the tower. i guess it is the cheaper part of the hotel.. the room was ok but a bit strange. you have the fridge, the microwave, dishwasher and the weirdest of all your own laundry and drier under the kitchen... More

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Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear poohpah, Thank you for sharing your recent stay experience at One King West Hotel with the TripAdvisor community. I am glad that you were happy with our location, but am sorry to hear that your stay was not as pleasant as it could have been. I hope you will give us another chance to serve you better in the... More

Richmond Hill, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I don't know how employee morale got so bad here so fast but the most non caring , dissociated, team at check in was experienced by me upon check in. They do nothing to attempt to satisfy and requests. The rooms have as well gotten more grungy as the months go by. How can anyone take u remotely seriously when... More

Was this review helpful? Yes 1
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Shimidds, We are very sorry to see that your recent stay was not a pleasant one and that we failed to meet your expectations on a number of levels. Your candid feedback is invaluable to us and I will be sure to address your comments with the Front Desk staff. Inconvenience caused is deeply regretted. I would appreciate if... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on the last night of our Eastern Canadian tour. Very nearly cancelled this hotel to go back to our first hotel. Glad I didn't though. We were allocated a newly renovated room on the 40th floor and it was absolutely amazing. The room had a two ring hob, fridge, dishwasher etc. All clinically clean. Searched everywhere but couldn't... More

Was this review helpful? Yes 1
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear HiFiNI, I am delighted to hear that you had an enjoyable and comfortable stay in one of our newly renovated rooms. We value our reputation as Toronto's most popular hotel and guest satisfaction is really important to us. Your constructive feedback with regard to WiFi is appreciated and I will be sure to discuss your comments with our staff.... More

1 review
1 of 5 stars Reviewed 2 weeks ago

For the entire time I was here, I was woken up at 7 a.m. by construction. It was extremely loud and there was no way to drown it out. I call the front desk and was told no one has complained, which is a lie because I personally know people who have. The hotel would have to be otherwise spectacular... More

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Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Shivek M, I am disappointed to read that we failed to meet your expectations on a number of levels and for that, I apologize. Inconvenience caused due to construction is deeply regretted. Candid feedback like yours is invaluable and I will be sure to address the matter with our staff. We look forward to welcoming you back in the... More

Waterloo, Canada
Top Contributor
407 reviews 407 reviews
271 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff here were helpful in assisting us in choosing the right room for 6 people (4 young children), despite the maximum occupant numbers saying otherwise on Expedia. We opted for a suite, and while it was nice enough, I’ve seen much larger and more well-equipped suites. Regardless, the room was nice, the bed and linens were nice, and the... More

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Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear bensagle, Thank you for choosing One King West and taking the time to share your sentiment regarding your recent stay experience. I am delighted to read that you enjoyed your stay and found the service to be superior, but am very sorry that the suite you stayed in failed to meet your expectations. I am delighted to inform you... More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

After having my flight cancelled late at night I was able to book this hotel on Hotwire for about $125.00 USD. The hotel has construction stuff around it so it was kind of confusing finding it at night but it was just us haha. We wanted to park our car at the hotel but they charge 35$ for visiting guests... More

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear lphamxx, I am very sorry to hear that you were not pleased with your stay. What you have described here is certainly not indicative of what our guests have come to expect from us and I will be sure to address the matter with our Housekeeping Department. Inconvenience caused is deeply regretted. Our revitalization project is underway and I... More

Houston, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm here right now sitting at Henri's Bar and it's very relaxing. Well, the rum and coke helps, but this is a fine hotel for relaxing. Junard at the bar is making it happen - thanks Junard! Couple of things come to mind as I sit here. The big standout feature to me is the hotel's intimate feel and stately... More

Was this review helpful? Yes
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear DavidG958, Thank you for taking the time to share your recent stay experience with us. I am pleased to read that you enjoy One King West's stately look and location. With regard to suite details, you would be happy to know that the revitalization process is underway with an expected completion date of summer/fall 2014. Your constructive feedback is... More

Herndon, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for four nights in mid June, and would recommend this hotel to others. Its location is super convenient to restaurants, shopping, and the subway. The renovated room that we had was very nice, the bed was comfortable, and the staff was quite helpful with any questions or concerns we had. The hotel is currently... More

Was this review helpful? Yes 2
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear DianeRM93, We truly appreciate your support and recommendations. I am pleased to hear that you enjoyed your stay in one of our renovated rooms and found the location to be convenient. Thank you for sharing your recent stay experience; we look forward to welcoming you back in the near future. Regards, Steve O'Brien General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Great location(14)
  • Very clean(12)
  • Friendly and helpful(5)
  • Subways stations(4)
  • Washer dryer(4)

Additional Information about One King West Hotel & Residence

Address: 1 King Street West, Toronto, Ontario M5H 1A1, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — One King West Hotel & Residence 4*
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Also Known As:
1 King West Hotel & Residence
One King West Hotel And Residence
One King West Toronto
Suites Toronto
King Suites Toronto
One King West Hotel Residence
Suites 1 King West

484 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#27 Luxury Hotel in Toronto #33 Romantic Hotel in Toronto #36 Business Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Immersive and inspiring, One King West Hotel & Residence invites you to a uniquely vibrant place to stay. Enjoy the genuine warmth and gracious service at this unique oasis of hospitality. Indulge in architectural grandeur, sophisticated comfort and personalized service at One King West. Connect yourself to the city’s core business, entertainment and shopping districts from this premier address. Come and see why One King West is a hotel to call home. ... more   less 
Number of rooms
330

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