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Cosmopolitan Hotel Toronto

8 Colborne Street, Toronto, Ontario M5E 1E1, Canada
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Cosmopolitan Hotel Toronto
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551 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The location was extremely close to the King St. platform for the Subway and right on the corner of Colborne and Yonge (main street of Toronto) so you could walk anywhere or hop on a subway easily. That's really where everything I have positive to say ends. I am not a complainer and rarely give a bad review, but I... More 

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Detroit, Michigan
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at The Cosmopolitan for one night while visiting friends in Toronto on a Friday night. I had requested an early check-in and a high floor and received both upon arrival at 11 am. The employee at the front desk checked on my room first to see if it was ready. The room was spacious and clean. I could... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Don't know why this hotel is so highly rated.  The room next to us hosted a party which didn't really get started until 3am.  Hotel staff were useless dealing with them.  The next morning the place stunk like a brewery.  Staff could not have cared less about our experience.  Won't go back and would not recommend.  

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Toronto
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night June 22nd. Although the service was very good and the location is great, the condition of the rooms were very poor for a "4 star". Peeling paint in the bathroom, worn furniture, rust on the lamp, poor bedding are just a few comments I would have. While it was clean the inferior condition of... More 

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Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear travelhappyincanada, Thank you for taking the time to review the Cosmopolitan Hotel. I apologize that your experience was not up to the high standards we strive to offer our guests. I have sent your comments to our maintenance team to ensure they follow up on the issues you noted. We hope we can welcome you back to experience the... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We arrived on a red-eye flight and get to the hotel mid-morning. We were able to check in late-morning. The staff at the front desk were very accommodating. Great hotel and location. Would recommend this hotel.

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Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear D T, Thank you so much for your review of Cosmopolitan Hotel. We are pleased that you mentioned our accommodating staff and location. We hope to welcome you back again soon. Catherine Tschannen Management Team Cosmopolitan Hotel Toronto More 

Woodbridge, Canada
1 review
4 of 5 stars Reviewed May 27, 2015

Stayed here for one night with the bf ! Easy check in and great restaurant downstairs. The restaurant made sure everything worked out to a T, probably one of the greatest waiters I have experienced is Max at Wildfire Restaurant. The room itself was quite small, cute but small. There was a balcony from which you could see the Cn... More 

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Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear jay1234562015, Thank you so much for your review of the Cosmopolitan Hotel. We really appreciate you taking the time to give us your feedback on your stay. We will also let Wildfire know that you enjoyed your experience with them, and that you mentioned that Max was particularly exceptional. We look forward to welcoming you back again soon. Best,... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2015

My husband and I chose this as the central location downtown Toronto is excellent. It's within walking distance of Union station and many excellent restaurants. We paid extra for a slightly bigger room and enjoyed it. It was clean and all we needed - however, I left my MK watch in the room accidentally, by the time I called a... More 

Was this review helpful? Yes 1
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Michelle S, Thank you for bringing this to our attention, we are very concerned about your comments. Our leadership team is doing an in-depth investigation into this allegation and will be in touch with you directly to discuss. We take guest issues seriously, especially those involving accusations such as you mentioned in your review. Should you have any immediate... More 

Toronto, Canada
2 reviews
4 of 5 stars Reviewed May 21, 2015

Stayed only one night but it was enjoyable. The room was clean and had numerous amenities that would work great for a longer stay. Modern appearance. The staff were all pleasant and accomodating. Good choice and reasonable.

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear simonathena, Thank you so much for your review of Cosmopolitan Hotel. We appreciate that you mentioned our pleasant and accommodating staff members. We hope to welcome you back again soon. Best, Catherine Tschannen Management Team Cosmopolitan Hotel More 

Dublin, Ireland
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 14, 2015

Stayed for seven nights and met with several issues. One rating due to helpful day time reception staff only. Shizen Spa was exceptional and I will review separately. Day 1: room booked not available upon arrive due to over-booking. Reception attitude was abysmal and unapologetic as if we had created the problem. Placed in smaller room where air-con did not... More 

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Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear ConnR, Thank you for bringing this experience to our attention via Tripadvisor. We have consulted with the Guest Services Manager whom was in touch with you after your stay, and he has made efforts to resolve the issues you experienced. We apologize that we failed to offer you excellent guest service, as we strive for high standards for all... More 

Chicago, Illinois
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 21, 2015

I needed to be within easy walking distance for long meetings and was glad to find this hotel. My corner suite came with a washer-dryer, a full kitchen, bar with stools, a living area with nice modern furniture, a lovely sleeping ante room with crisp, clean bedding, and floor to ceiling windows and lots of light on both exterior walls.... More 

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Belle-Lettrist, Thank you so much for your review of the Cosmopolitan Hotel. We appreciate you taking the time to comment on our location and facilities. We looking forward to welcoming you back on your next visit to Toronto. Best, Catherine Tschannen Management Team Cosmopolitan Hotel Toronto More 

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