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Cosmopolitan Hotel Toronto

4.0 of 5 8 Colborne Street, Toronto, Ontario M5E 1E1, Canada
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Cosmopolitan Hotel Toronto
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530 reviews from our community

Traveler rating
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    72
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vineland, Canada
1 review
1 of 5 stars Reviewed 4 days ago NEW

I stayed at Cosmopolitan for three nights for my boyfriends birthday during the Christmas holiday and had a terrible experience. The first night I was there, I opened up my bedroom sheets with two disgusting massive blood stains on a white comforter. It almost looked like the sheets were not cleaned. Angrily I called down to the front desk to... More 

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Laval, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is well located and very quiet, only 4 rooms per floor and has a balcony which is good because there was a "grill" smell in my room so I could open the patio door. Breakfast was disorganized but food was ok. The room was dusty, I had the impression that the room wasn't used for some time. And the... More 

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Edmonton, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very helpful staff, even when checking in at 3:30 am! Accommodated a room change request immediately, which was only due to my preference not because anything was wrong. Overall would definitely stay there again as is very central to everything....too bad it was soooo cold and windy.

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Windsor, Canada
Top Contributor
53 reviews 53 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've just recently checked out of the Cosmopolitan in downtown Toronto. I booked this hotel for classroom training I was attending for the week. The location was perfect, as it was just around the corner from where my training was. It is also located within walking distance from Union Station, The Eaton Centre, Old Town, the King entrance to the... More 

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Ottawa, Ontario
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked thru TravelZoo, and package included wine, strawberries, Spa voucher, and breakfast included each day. Continental breakfast was better than average, although served in small room with large screen TV. Wide selection of good quality breads, pastry and smoked slamon. Yogurt, granola, berries and fresh fruit. The suite with kitchen, living area was well appointed. Bedroom was very small... More 

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

My boyfriend and I stayed at this hotel last Saturday Dec 20. I have planned a surprised birthday little getaway for my husband. Upon check, the front desk agent was very helpful, gave us a room (1504)... On the way to our room I was feeling so excited to show my husband my surprised one night getaway.. As soon as... More 

Was this review helpful? Yes 5
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Gotcha_ann, Thank you for bringing your below standard stay to our attention on TripAdvisor, we are very concerned with your comments. Although it is no excuse for the poor experience you had during your stay with us, we are making comprehensive changes to the operations at the Cosmopolitan Hotel. We are implementing new positions to oversee the hotel, including... More 

Ontario
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 20, 2014

overall good experience but there are better hotels for the price downtown Toronto. Paid for the "romance" package and was supposed to get a bottle of wine and chocolate covered strawberries in the room. We waited in the room for 45 mins for them to deliver them as promised and ended up leaving when they didn't show up. We had... More 

Was this review helpful? Yes 1
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear travellershep, Thank you for taking the time to review our hotel and your experience with us. We apologize for our lapse in service, and will follow up with our team to ensure future guests receive all of the package inclusions on arrival. Should you wish to discuss your experience further I would be pleased to speak with you personally.... More 

Rome, Italy
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 10, 2014

Now I know why this place has horrible reviews. How is this hotel still open?. Stayed overnight due to business. Sister hotel I stay at was booked so I was sent here. Pulled up in my car and valet was out front smoking!. Valet parking is $40 a night so I parked in a public lot. Got to lobby and... More 

Was this review helpful? Yes 2
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Ice9111, Thank you for bringing your experience to our attention on TripAdvisor, we are very concerned with your comments. Although it is no excuse for your poor stay with us, we are making comprehensive changes to the operations and procedures at the Cosmopolitan Hotel. Very recently, we brought in a an Executive from our Skyline Hotels & Resorts Corporate... More 

St. John's, Newfoundland, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

We booked this place for a 5 day visit to Toronto to see a concert and do some Christmas shopping. Check in was painless......we arrived around 1030pm but never had any problems, Staff was friendly and very helpful. The room was great. Spotlessly clean with all the amenities including WiFi which was free and worked fine. There were a few... More 

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Windsor, Canada
Top Contributor
78 reviews 78 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 29, 2014

Overall, a very nice room with GREAT location and privacy. Rooms are suites/condo-esque. Pros - full kitchen, washer/dryer facility in room - like I said, it's literally a condo Cons - shower takes a while to heat up, no list of amenities provided/charge (we were unsure whether the internet was actually included or not, so we opted to not use... More 

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Additional Information about Cosmopolitan Hotel Toronto

Address: 8 Colborne Street, Toronto, Ontario M5E 1E1, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cosmopolitan Hotel Toronto 4*
Number of rooms: 97
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Also Known As:
Cosmopolitan Toronto Hotel
Hotel Style:
#22 Spa Hotel in Toronto
#34 Luxury Hotel in Toronto

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