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Cosmopolitan Hotel Toronto

8 Colborne Street, Toronto, Ontario M5E 1E1, Canada
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Cosmopolitan Hotel Toronto
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Cosmopolitan Hotel Toronto
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542 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I needed to be within easy walking distance for long meetings and was glad to find this hotel. My corner suite came with a washer-dryer, a full kitchen, bar with stools, a living area with nice modern furniture, a lovely sleeping ante room with crisp, clean bedding, and floor to ceiling windows and lots of light on both exterior walls.... More 

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Belle-Lettrist, Thank you so much for your review of the Cosmopolitan Hotel. We appreciate you taking the time to comment on our location and facilities. We looking forward to welcoming you back on your next visit to Toronto. Best, Catherine Tschannen Management Team Cosmopolitan Hotel Toronto More 

Cincinnati, Ohio
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed overnite with co-worker, the room was very dusty, mouldy odor in shower, and not enough towels. Then we find out after complaining of loud music thumping next room that there are no security guards there at all, the girl said she couldn't come up as she was afraid too! Not a good feeling at all, wouldn't return ever.

Was this review helpful? Yes 2
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear tracey d, Thank you for taking the time to review the Cosmopolitan and brining this to our attention. We are very concerned with your experience. Our Guest Services Manager has reviewed the issues that are not up to the standards we strive for, and will be in touch to follow up with you directly. We hope we will be... More 

Barrie, Canada
Contributor
14 reviews 14 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel and had no idea it existed. The hotel staff were excellent and the restaurant connected was also great. The rooms are large and very nicely decorated, and very clean. we enjoyed our stay and are going back again

Was this review helpful? Yes 1
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear susanmO4344XZ, Thank you so much for your review of our hotel, and thank you for mentioning our staff members were excellent. We are so glad you discovered our hotel! We look forward to welcoming you back on your next visit. Best, Catherine Tschannen Management Team Pantages Hotel Toronto More 

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 14, 2015 via mobile

I used to love this hotel when I first stayed there in 2007 and was a frequent guest over a 4 month period. On this last stay (the first in several years), I was struck by how neglected the hotel had become. What a shame! Some observations: (1) the walls throughout the hotel: hallways & suites are strikingly filthy. (2)... More 

Was this review helpful? Yes 3
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Jason C, I am deeply concerned about your experience at the Cosmopolitan Hotel. Your stay was not up to the standards we strive for, and I will follow up with my team to ensure they are aware of the issues that arose during your visit. Although it is no excuse for your experience, we are in the process of... More 

Annandale, Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 13, 2015

I stayed here in Oct 2014 when in town for a meeting at the Convention Center. Easy to get there, easy to the subway, and on and on. Very close to St Lawrence Market and tons of restaurants. My room was basically a suite - mini-kitchen and semi-private bedroom. I'd stay here again.

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear therivethatwassud, Thank you for taking the time to review the Cosmopolitan Hotel. We are pleased that you enjoyed your stay and the convenient location. Please contact the hotel directly should we be able to be of assistance and we look forward to welcoming you back. Best, Catherine Tschannen Management Team Cosmopolitan Hotel Toronto More 

2 reviews
5 of 5 stars Reviewed February 10, 2015

Celebrated an anniversary with the wife by having a night out in downtown Toronto. Location was great; right in the heart of downtown, close to Union Station, and right next to the subway. The staff was very friendly, and knowledgeable about the area. We were given a room with a great view of the lake and skyline that just wowed... More 

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Ando F, Thank you for choosing Cosmopolitan Hotel to celebrate your anniversary. We are pleased you enjoyed your stay, and appreciate you taking the time to review our hotel. Congratulations on your anniversary, and we are pleased that you enjoyed your night on the town. Please contact the hotel directly should you ever need anything, and we look forward... More 

1 review
4 of 5 stars Reviewed February 8, 2015

I stay here at this hotel on Feb 7 2015 and it was amazing. The front desk staff was super helpful and accomadting to me and my other guests. Checking in was a breeze and the room was beatiful. Located right in the middle of the downtown core on a small side street. Quick acces to the subway and easy... More 

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear JoyfulisNice, We know there are many hotels in the city to choose from, so that you for choosing to stay at Cosmopolitan Hotel and for taking the time to write a review. Thank you for mentioning our accommodating staff and we are pleased you enjoyed your stay. Please contact the hotel directly should we be able to assist in... More 

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

we were in Toronto for a wedding - the cosmopolitan was perfect for travelling with kids. Having a kitchen in the room and a small living space to hang out in made for a relaxing stay. Breakfast in the room made mornings easy. Service was friendly and efficient. Stock up on drinks and goodies before check in.

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Cmtraveler2011, Thank you for taking the time to review your family`s stay at the Cosmopolitan Hotel. We are pleased you enjoyed your stay with us while in Toronto. Please contact the hotel directly should we ever be able to be of assistance, and we look forward to your next visit. Best, Catherine Management Team Cosmopolitan Hotel Toronto More 

Coldwater, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 4, 2015

Attended in Toronto for a conference and stayed at the Cosmo. Small hotel but extremely pleased with the stay. Rooms were very nice, clean and well appointed. would stay there again. reasonably priced and right in the heart of downtown.

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear John L, Thank you for taking the time to review the Cosmopolitan Hotel, and for mentioning your positive experience with our service, cleanliness and location. Please contact the hotel directly should you require any assistance, and we look forward to welcoming you back soon. Best, Catherine Tschannen Management Team Cosmopolitan Hotel Toronto More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 31, 2015

Really good location, lovely rooms and the service is great too. The rooms are quite spacious and modern design. The view isn't going to win any awards but it is really hard to fault the place. I've stayed a couple of times now and its my number one choice for future visits to Toronto.

Was this review helpful? Yes
Catherine T, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Geoffrey G, Thank you for your review of the Cosmopolitan Hotel. We appreciate your mention of the service, as we strive to offer the best experience for our guests. Please contact the hotel directly should we ever be of assistance to you, and we look forward to welcoming you back soon. Best, Catherine Tschannen Management Team Cosmopolitan Hotel Toronto More 

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