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All 141 Toronto hotels

Cosmopolitan Hotel Toronto

4.0 of 5 Hotel   |   8 Colborne Street, Toronto, Ontario M5E 1E1, Canada (Downtown Toronto)
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Cosmopolitan Hotel Toronto
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73%
Ranked #48 of 141 hotels in Toronto
A recent review
3 of 5 stars reviewed 2 days ago
MaryMary0214 Washington DC, District of Columbia
  • Reviews (492)
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492 people have reviewed this hotel

Traveler rating
    206
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 2 days ago NEW

It was a love and hate relationship with the hotel. Check-in was a bit chaotic and confusing...we didn't know where to park/valet. We had to ask for help with our luggage. The room was spacious and had kitchen amenities. Definitely great for a long time stay. The view from our room was amazing. Room could use a thorough cleaning. Very... More

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Oshawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel. We were actually shocked upon entering our room as it was so much more beautiful than we expected. All the finishes have a high end look and the suite was clean and orderly. The bathroom was clean and the shower was amazing. The bed was so comfortable as well. For the price, we couldn't have... More

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Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Jim F, Thank you for the wonderful comments about your stay with us and regarding the suite that you stayed in! Your feedback is welcome and inspiring for our staff to continue to strive toward providing each and every guest excellent service. With the abundance of hotels to choose from when staying in Toronto, we truly appreciate your glowing... More

Bowmanville, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed at the hotel on a Saturday night. We were surprised we were able to check in at noon even though check in was at 3. The room was fine, we didn't use any of the kitchen amenities but the room looked like it could use a good deep clean. The only problem was that we could hear a... More

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Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Milanist; Thank you for your wonderful review and detailed comments regarding your stay at the Cosmopolitan Toronto. We value your feedback and, even more, the time and effort devoted to sharing it with us. I have taken note of your comment regarding the sound proofing in our rooms, however due to the layout of our floor plans, this really... More

2 reviews
1 of 5 stars Reviewed 4 weeks ago

I am not a big complainer. I did not make a fuss, in part because I didn't think the room could be as dirty as it was. I also had 2 kids to take care of, and we made it a point to spend the minimum time possible in the room. There are no words to describe how dirty the... More

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Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Tobias N; Thank you for sharing your feedback from your stay with us at the Cosmopolitan Hotel. We're sorry to hear that your room was not cleaned to our standards, and that the overall condition of the guestroom you stayed in was unacceptable. I am curious to know if you shared your overall concerns with one of the managers... More

1 review
5 of 5 stars Reviewed June 2, 2014 via mobile

I stayed at this hotel on Saturday May 31. The staff made my stay really enjoyable. I had a problem in the beginning with our hotel room key pass not working but everyone was really helpful to make sure this problem was resolved quickly. Kelly at the front desk was great

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Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear JessicaP1991; Thank you for your wonderful review and detailed comments regarding your stay at the Cosmopolitan Toronto. We value your feedback and, even more, the time and effort devoted to sharing it with us. I am pleased to know that the issue with your room key was taken care of to your satisfaction, as these things do happen, and... More

Katonah, New York
Senior Contributor
39 reviews 39 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 31, 2014

The Cosmopolitan is a trendy hotel located in the financial district of Toronto. It has nice rooms with kitchens. The staff is very attentive. The health club is small, crowded with equipment and adequate. There is no swimming pool. The Cosmopolitan includes a good restaurant. A number of tourist sites are within walking distance.

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Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Alan L; Thank you for taking the time to share your feedback of your recent visit to the Cosmopolitan Hotel. I am very pleased to read your appraisal of our team and your overall experience. I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts. We certainly look forward to... More

Barrie, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 23, 2014

Right from the get go, the service was amazing. Parking valet was so friendly, front desk attendant was very personable. The room was great. Certainly a great place to stay while in Toronto. So conveniently located. We certainly enjoyed absolutely everything about our stay.

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Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Hello Canadamaus; Thank you for taking the time to write a great review about your stay at the Cosmopolitan Hotel. We are extremely pleased that you enjoyed your stay with us, and you've made our colleagues day with your positive comments! We strive for great service and excellent experiences and to have you share yours with us is very much... More

Southwick, Massachusetts
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2014

My husband and I stayed for 3 days while vacationing in Toronto. It was central to everything. The rooms were equipped with kitchens and separate bedrooms. We had a great view of Lake Ontario. My only complaint was the linens and lighting. The lighting in the bathrooms was not good for putting on makeup and the linens were not top... More

Was this review helpful? Yes 2
Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear KGCK; Thank you for your wonderful review and detailed comments regarding your stay at the Cosmopolitan Toronto. We value your feedback and, even more, the time and effort devoted to sharing it with us. I have taken note of your comment regarding the lighting in the washrooms, as well as the fact that our linens are not top quality.... More

North Bay, Canada
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 13, 2014

After a really bad experience and review, we were contacted, and offered a free night's stay for an upcoming scheduled appointment for my daughter. Check in was a breeze, and we had some cupcakes waiting for us in our room which made my nervous daughter very happy. We needed a few extra blankets and they were brought up right away.... More

Was this review helpful? Yes
Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Diane K., Thank you for the wonderful comments about your stay with us. Your feedback is welcome and inspiring for our staff to continue to strive toward providing each and every guest excellent service. It is so nice to know that we've made a visible difference in regards to service, and our room cleanliness since you stayed with us... More

1 review
5 of 5 stars Reviewed May 5, 2014

Repeat customer because the Cosmopolitan lives up to its name consistently. I always park in the nearby municipal ramp and remain on foot to everything I need nearby. Especially the King St. subway station at Yonge. Being on a little side street, the hotel is already an immediate antidote to the hyperactive scene outside the major hotels. It's not an... More

Was this review helpful? Yes
Chad R, Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear John P. W., Thank you for the wonderful comments about your stay with us. Your feedback is welcome and inspiring for our staff to continue to strive toward providing each and every guest excellent service. With the abundance of hotels to choose from when staying in Toronto, we truly appreciate your loyalty to our hotel! We look forward to... More

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Additional Information about Cosmopolitan Hotel Toronto

Address: 8 Colborne Street, Toronto, Ontario M5E 1E1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cosmopolitan Hotel Toronto 4*
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Also Known As:
Cosmopolitan Toronto Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style
#20 Spa Hotel in Toronto #30 Luxury Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
An urban oasis in the heart of Toronto's financial district, the Cosmopolitan Toronto Hotel & Spa is a leader in the newest trend in lifestyle hotels and is recognized for its exceptional design concept, service and ambiance. A stay at the Cosmopolitan is the ultimate in intimate, modern comfort. With only 5 suites per floor, the amenities are generous and include windows & balconies that open to spectacular views of the city and Lake Ontario, hardwood floors, full kitchens, washer/dryers, 32 inch flat screen televisions. ... more   less 
Number of rooms
97

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