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Cosmopolitan Hotel Toronto

4.0 of 5 8 Colborne Street, Toronto, Ontario M5E 1E1, Canada
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#61 of 142 Hotels in Toronto
505 Reviews 4 of 5 stars
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505 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We booked this through Hotwire and were quite pleased because we like to try different places and we had never stayed here before. The layout of the room was nice, the staff were very friendly, but there was dust and crud under the glass topped table and dirty marks on the light switches. There was a crack in the sink... More

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1 review
1 of 5 stars Reviewed yesterday NEW

I'm just going to copy and paste my response to the hotel's own customer service inquiry: "Upon booking our stay, we chose to have one night with the Spa Services package and one night with the Bed & Breakfast package. On the day of our departure, we went to the restaurant for breakfast, which should have been included in the... More

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Surrey
Top Contributor
192 reviews 192 reviews
75 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lots of bad reviews exist for this hotel/condo but let's be realistic. First off this isn't a pure hotel. Many of the rooms are owned by condo owners who receive daily housekeeping services as if they were living in a hotel. There are just five rooms to each floor along with a spa, restaurant, and concierge at the front desk.... More

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Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Other reviewers have mentioned the filthy accommodations and we concur. We stayed two nights at this hotel and unless there is a change in management, I doubt we will ever book here again. Scuffed walls, dust everywhere, this hotel needs a thorough cleaning from top to bottom. Despite several requests to fix a clogged bathroom sink, nothing was done. On... More

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Cleveland, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great room, customer service, quiet, close to eveything. great experience. staff was extremely helpful, the location allowed us to walk everywhere that we wanted to go. Eaton shoping mall was close which within itself an experience. overall great hotel!

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AshBhimani, General Manager at Cosmopolitan Hotel Toronto, responded to this review

Good day JTFocus, Thank you very much for your positive review. We hope we can welcome you back again soon. Best regards, Ash Ash Bhimani General Manager Cosmopolitan Hotel Toronto More

Calgary, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Stayed two nights in this hotel (suppose to be 4) and its the worst hotel I've ever stayed in! The room was oddly configured and extremely dirty, the walls are all scuffed up, kind of like a University dorm! The comforter was disgustingly dirty and none of the sheets fitted the bed, when asked a housekeeper person they told me... More

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AshBhimani, General Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Evelyn M, Thank you for your honest review of the Cosmopolitan Hotel. I apologize that your stay with us was not up to our regular standards. We are the process of completing preventive maintenance on our guest rooms and will address the issues you mentioned in your review. We are also retraining to ensure all of our staff members... More

Belleville, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

The only thing that saved this stay was the staff. They were so friendly and attentive. My room was really really disappointing. The furniture was chipped, like.. beyond being acceptable. The walls were covered in scuff marks. And there were fruit flies everywhere. I don't even know how that's possible. I found dust in the corners everywhere. It looked like... More

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AshBhimani, Front Office Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear anchorend, Thank you for your feedback. I apologize that your guestroom was not up to standard during your stay here at the Cosmopolitan Hotel. We appreciate that you did mention our helpful and attentive staff, and I will be sure to share this feedback with them. We are the process of completing preventive maintenance on our guest rooms and... More

Scotland, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Cosmopolitan Hotel in March to take my children to Comic-con. We booked on line at the last minute. The price was great for a last minute March break adventure and were fortunate to end up here. The room was North facing with a nice view of the city and well appointed to meet our needs. Although... More

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AshBhimani, General Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear gotzboyz, Thank you so much for your positive review. We look forward to welcoming you back soon. Best regards, Ash Ash Bhimani General Manager Cosmopolitan Hotel Toronto More

Corner Brook, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would not recommend this hotel, and I would advise a review of its star-rating.. I was unable to stay at my usual, beloved boutique hotel in Toronto due to TIFF mayhem, so sought out a 'similar' rated hotel - small, intimate and downtown. The only, and I mean ONLY thing that makes my rating Average and not Poor, is... More

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1 review
1 of 5 stars Reviewed 3 weeks ago

I'm currently writing this review from a room in this hotel. It's sad. The set-up: We decided to spend two nights here after our wedding on Sunday, hoping for a nice experience. The arrival: When we arrived late Sunday night, we were greeted by no one, we had to walk into the hotel and ask the concierge for a dolly... More

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Ash B, General Manager at Cosmopolitan Hotel Toronto, responded to this review

Dear Daniel C, Thank you for bringing your feedback to my attention via TripAdvisor. Unfortunately this is the first time I have learned of your experience and I apologize that I did not have an opportunity to connect with you sooner. Your review is very concerning and in no way indicative of the attentive service we aim to provide. I... More

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Additional Information about Cosmopolitan Hotel Toronto

Address: 8 Colborne Street, Toronto, Ontario M5E 1E1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cosmopolitan Hotel Toronto 4*
Number of rooms: 97
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Cosmopolitan Toronto Hotel

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