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All 142 Toronto hotels

Isabella Hotel and Suites

2.0 of 5 Hotel   |   556 Sherbourne St., Toronto, Ontario M4X1L3, Canada (Downtown Toronto)
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Ranked #112 of 142 Hotels in Toronto
A recent review
4 of 5 stars Reviewed July 24, 2014
oli_75m Newmarket, United Kingdom
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177 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • English first
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  • Japanese first
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English first
Newmarket, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

Nice clean cosy rooms with confy beds and quiet air conditioning. There is a great pub restaurant in the basement and Terasse. The food in the pub is great and good value. ( you can't hear it from the rooms) I very critical with some hotels but can't understand negative reviews except for size of rooms but u have everything... More

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St. John's
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 22, 2014

Yes, that's the room, the whole room except for the bathroom, a chair, a small bar fridge and a flat-screen television affixed to the unseen wall on the right. There is a tiny bathroom to the left of the bed that opens with a sliding door. That's the only possibility. A standard door could not open. There is no furniture... More

Was this review helpful? Yes 2
Riyadh
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2014

Ok to start off, I was TERRIFIED by all the reviews I read. We booked this hotel on hotwire and were not told which hotel until after we paid. When I read the reviews I didn't hear ANYTHING good. When we got here I was really surprised. It was clean and organized. The staff was friendly. The hotel is in... More

Was this review helpful? Yes 4
Windsor, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014 via mobile

My son and I took a taxi from train station to the hotel. Soon as we pulled up we were greeted by a Hooker! There was also dog poop outside the main front door. Cameras in the street and bars in the doors and windows of the stores near by. Didnt feel safe in neighborhood so took taxis everywhere.

Was this review helpful? Yes 1
New York City, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 29, 2014

Pretty $#!++¥... I'm definitely used to 'other' hotels. I'll just bullet point the issues that occurred: * No air in my room yet somehow there was air conditioning in the hallway... * Restrooms on first floor were out of service the entire time I was there (more than a few days) * No parking when I requested it a day... More

Was this review helpful? Yes 3
Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 10, 2014

After checking on I contacted the hotel about a super high heat and no windows. It is cool outside btw. When the clerk did not get back to me, as he said he would, I again called a half hour later. His suggestion was that I could leave the hotel if I was not happy. He did arrive an hour... More

Was this review helpful? Yes 2
Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 7, 2014 via mobile

We found the hotel on groupon and were excited to stay in a rustic hotel in downtown Toronto. We were also looking for a budget friendly hotel such as an equivalent to a Red Roof as our trip was budget friendly. Unfortunately the hotel was less than satisfactory. The first night we woke up to a flood coming from a... More

Was this review helpful? Yes 4
Kitzbuhel, Austria
Top Contributor
64 reviews 64 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 3, 2014

Positive: The room and bathroom are small but clean. It is very close to the Sherbourne subway station. From this station, you can take the subway directly to Kipling to transfer to the airport rocket bus. From Kipling, it takes only 20mins to the airport. It cost $3/person for the entire journey (subway+bus). So much cheaper than the other airport... More

Was this review helpful? Yes 2
Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2014

Honestly? I was terrified to stay here from all the negative reviews. But, it was NYE, and we NEEDED somewhere to stay. I don't think the people that gave bad reviews have ever been out of the country, let alone stayed in anything less than a 4 star hotel. I found there to be absolutely nothing wrong with our stay.... More

Was this review helpful? Yes 3
Toronto
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 3, 2014 via mobile

There is hair everywhere in the bed, we asked to change to another room thinking this might be just an accident, it turned out that the beds are just dirty in this place! It's nothing like the description on Groupon, I wouldn't recommend it to anyone.

Was this review helpful? Yes 3
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Additional Information about Isabella Hotel and Suites

Address: 556 Sherbourne St., Toronto, Ontario M4X1L3, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $
Hotel Class:2 star — Isabella Hotel and Suites 2*
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Also Known As:
Isabella Hotel Toronto

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