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All 142 Toronto hotels

Comfort Inn City Centre

2.5 of 5 Hotel   |   321 Jarvis Street, Toronto, Ontario M5B 2C2, Canada (Formerly Ambassador Hotel Toronto) (Downtown Toronto)
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Ranked #79 of 142 hotels in Toronto
A recent review
5 of 5 stars reviewed 6 days ago
MZMIDNIGHT Quispamsis, Canada
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88 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Quispamsis, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a week from Aug 11-16. From the time I called to reserve to the time I checked out, I had amazing service. Everyone at the front desk was AWESOME!!! But wanted to give a special thanks to Gary, we was so kind and helpful and always smiling, he really made the hotel feel like... More

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4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

First off there is no place to park at the hotel. Good luck trying to unload your bags when you get there, you're going to have to lug your heavy bags at least two blocks. The neighborhood is a little scary, so much so that we didn't feel safe walking back to our room much past sun down. The room... More

Was this review helpful? Yes
Top Contributor
187 reviews 187 reviews
36 hotel reviews
98 helpful votes 98 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked four rooms on a Saturday night through hotwire for $160/room. We arrived after a Jays game so didn't get to hotel until 5:30. We parked up the street since this place is very small with no on site parking available. When we checked in, we were given our four room keys, all rooms together. We took the elevator which... More

Was this review helpful? Yes 1
Blackburn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This motel is modern, the room was lovely and clean, staff where friendly. The breakfast room is very small, so I suggest come down get your breakfast and take back to your room. Security is very good, no one can get through any of the internal doors without a room key, which is required due to the location. It is... More

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Shanghai, China
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We get the deal from Hotwire estimated to be 20% lower than the normal price. The room itself is average but we don't find it crowded. Impressed by the comfy bed. Restroom quite spacious by the room size and towel not fluffy. Lift is very slow so it is faster to go by stairs unless there is heavy luggage. Breakfast... More

Was this review helpful? Yes 2
Stockholm, Sweden
Top Contributor
64 reviews 64 reviews
64 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed July 25, 2014

They say that first impression last. We had a late check in a the young girl who worked at the reception desk wasn't so service minded, it felt as if she wanted us to disappear from the hotel. Hope she had a bad night, otherwise she should find a new job. When we signed for the deposit the credit card... More

Was this review helpful? Yes 1
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

We enjoyed our stay at the comfort inn the staff was always helpful and very warm as well. The location is great for walking to the downtown core. The breakfast room offered a good breakfast with more choices than I expected. My only issue is the lack of parking and that this was not mentioned when booking the room. There... More

Was this review helpful? Yes 1
Baltimore, Maryland, United States
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 13, 2014

This is a great place to stay for the budget minded traveler, however you will have to know to temper your expectations. The rooms were a nice size and clean, and featured a microwave and refrigerator. The bathroom has a modern design, however the shower doesn't close so it can get drafty, and the floor will get wet. The hallway... More

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North Bay, Canada
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 15, 2014

There's not a whole lot to complain about at this hotel save and except for the fact that there's no parking, whatsoever, at the property. I stayed for two nights this past week and I have nothing, really, to complain about that's of any substance. That being said, I do have a couple of small concerns. Firstly, I was on... More

Was this review helpful? Yes 4
Kumar S, Manager at Comfort Inn City Centre, responded to this review

Good Day Dave; Thank you for taking the time to tell us about your experience at the Comfort Inn City Centre , Toronto,Your feedback is very important to us. At The Comfort Inn City Centre , we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken... More

London, UK
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed June 6, 2014

Stayed at the Comfort Inn for 2 nights a couple of weeks ago. We were happy with our room which was fairly modern and clean, as was the bathroom. For 3 guests (2 adults + child) we found the room a little small though. Breakfast was fine and included within the room rate although again, the dining area was very... More

Was this review helpful? Yes 2
Kumar S, Manager at Comfort Inn City Centre, responded to this review

Good Day Nelly; Thank you for sharing your comments regarding your recent stay at the Comfort Inn City Centre. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, Gajen Nadesan Quality... More

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Additional Information about Comfort Inn City Centre

Address: 321 Jarvis Street, Toronto, Ontario M5B 2C2, Canada (Formerly Ambassador Hotel Toronto)
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn City Centre 2.5*
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Near Comfort Inn City Centre


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
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Official Description (provided by the hotel)
Newly renovated hotel in the heart of downtown Toronto. Short walk to the Eaton Centre and minutes from most downtown attractions. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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