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Pantages Hotel Toronto Centre

4.0 of 5
200 Victoria Street, Toronto, Ontario M5B 1V8 , Canada
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Pantages Hotel Toronto Centre
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Pantages Hotel Toronto Centre
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600 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Ontario
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Recently I had the best Experience ever in Booking a Reservation for a Hotel Accommodation. I spoke with the a very Knowledgeable, Patient and Pleasant young man named Jeff at the Front Desk. Knowledgeable...he could answer every question I gave him in regards to the Rooms in the Hotel, Prices, what all was included, Other amenities the Hotel had to... More 

Was this review helpful? Yes 3
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear shortstuff87, Thank you for taking the time to review your experience with our guest services team, and we look forward to hosting your family for their upcoming stay. Feel free to contact us directly should you need anything else. Best, Catherine Tschannen Management Team Pantages Hotel Toronto More 

Toronto, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night to de-stress. Wish it was more. Rest assure, I will be back ASAP. Check in/out: Easy and fast. The lady at front desk (sorry, her name escapes me), was so polite and friendly. Room: Awesome in every way. Bright, clean and spacious. I love that this hotel does not have carpets and is instead hardwood.... More 

Was this review helpful? Yes 2
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear LadyLestat, Thank you so much for your review of the Pantages Hotel. We are pleased that you enjoyed your stay with us, and thank you for mentioning that our staff was polite and friendly. We look forward to welcoming you back on your next visit to "de-stress", so please contact us directly to book your stay. Best, Catherine Tschannen... More 

London, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great pick! Hotel is in a great location for all kinds of venues and events in Toronto. Very friendly staff with quick and easy checkin process. Rooms are spacious, clean and well maintained with all the amenities you could need already in the room. Can't go wrong with this hotel.

Was this review helpful? Yes 2
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Red s, Thank you so much for your review of the Pantages Hotel! We are pleased you enjoyed your stay, and that our friendly staff made an impression. Please contact us directly should you wish to book future stays, and we look forward to hosting you on your next visit to Toronto. Best, Catherine Tschannen Management Team Pantages Hotel... More 

Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It is a great place to stay with a family as the hotel has a ton of space, kitchen and washer and dryer in the unit. It is centrally located and has very nice public spaces. We loved having breakfast at the restaurant next door, which you can access through the lobby. Wifi was consistent and good. While the spaces... More 

Was this review helpful? Yes 1
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Kathryn W, Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. We are in the process of implementing a maintenance program to take care of the room condition issues you mentioned, as we know the rooms need a bit of extra care. We hope you will choose to stay... More 

Pittsburgh
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel through JetSetter only a week before my trip and still got it for only $146 (USD), which included taxes and fees. That rate was for the larger, 615 sq. ft. Boutique room which included a massive sitting room with a couch and television as well as a full-size kitchen and laundry appliances, and hardwood floors. The... More 

Was this review helpful? Yes 1
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Shane C, Thank you for choosing the Pantages Hotel, and thank you for your review. We appreciate that you mentioned our friendly staff and that your stay was overall very positive. With regards to the condition of the guest rooms, we are in the process of undergoing a maintenance program to update some of the issues you mentioned in... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I/We had to stay at the hotel due to unfortunate circumstances, a family member is in critical condition in St Mikes across the street. The staff at this hotel, were amazing, they made our stay so easy and so graceful under the circumstances. I flew in from Vancouver and they did everything, and I mean everything to help me and... More 

Was this review helpful? Yes 2
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Lorri S, Thank you so much for taking the time to review our hotel, and we are so sorry to hear about the circumstances that brought you to stay with us. I am glad our staff was able to take some pressure off while you were visiting at the hospital. Best wishes from our staff for a quick recovery... More 

Peterborough, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at this hotel. It had a boutique feel at a reasonable price. Location was excellent and the room was more than adequate. The bathroom was a little dated but was spotless. The hot tub area with steam room and sauna was also a nice bonus. We would certainly stay here again.

Was this review helpful? Yes 1
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Steve R, Thank you so much for taking the time to review our hotel. We are so happy you enjoyed your stay and that you plan to return. We look forward to having you back on your next visit to Toronto. Best, Catherine Tschannen Management Team Pantages Hotel Toronto More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2015

Pantages is a hidden treasure! Decent price for a spacious, trendy suite with a kitchen, living room, laundry machine, bathroom, and private bedroom. The lobby decor is hip and modern. The only problem I had with the hotel is that the walls, doors and tiles are a little beaten up and scratched. It's really no big deal unless you're trying... More 

Was this review helpful? Yes 2
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Roxanne V, Thank you for your review of Pantages Hotel. We are pleased you enjoyed your stay, our staff and the decor. In regards to your comment on condition of the walls and hallways, we are working to improve the appearance of these with our maintenance team. We look forward to welcoming you back on your next visit to... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2015

We came from out of town to celebrate my friends birthday, so I called the day of to see if the hotel could help me do something special for her upon arrival. The gentleman at the front desk offered complimentary dessert and also a free upgrade from a traditional king room to a suite. That was pretty awesome to say... More 

Was this review helpful? Yes 1
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear Krismspi, Thank you for posting your review of Pantages Hotel to TripAdvisor. We appreciate your positive comments of the experience you had while staying with us. I have forwarded your comment about our valet staff to my team to ensure our guest service staff are up to the high standards we strive for and guests expect. Thank you for... More 

Pembroke, Canada
Top Contributor
126 reviews 126 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 2, 2015

I've stayed in many hotels over the past three years for hotels all around Ontario. I was very much looking forward to my stay at Pantages Hotel Toronto Centre. You absolutely cannot beat the location. My room overlooked Massey Hall, and it is only a five minute walk to your shopping heaven at the Eaton Centre. There are many great... More 

Was this review helpful? Yes 1
Catherine T, Manager at Pantages Hotel Toronto Centre, responded to this review

Dear luckyduck_307, Thank you for taking the time to review our hotel, and I am pleased you enjoyed your stay and your theatre experience next door at the Ed Mirvish Theatre. Thank you for your positive comments about our staff and location, and for letting us know about some items we could improve on. I will send your comments to... More 

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