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Hotel Le Germain Toronto

#15 of 140 Hotels in Toronto
Certificate of Excellence
Hotel website
30 Mercer Street, Toronto, Ontario M5V 1H3, Canada
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Best prices for: 1 room 1 guest
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Hotel Le Germain Toronto
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Hotel Le Germain Toronto
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556 reviews from our community

Traveler rating
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    10
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Just spent 2 nights at Hotel Le Germain. We were greeted as drove up. Our bags were brought to our room. Checkout very easy. The rooms are beautiful, clean and large. What makes this place exceptional was the service level of the staff. On the second day, the breakfast staff remembered our coffee orders from the previous day. The morning... More 

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Dawn A, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you overall enjoyed your stay with us on this occasion and in particular very pleased to hear that the team working breakfast remembered your coffee orders from the previous... More 

Brampton, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed in the Superior King - it was so spacious, clean, creative and modern. Breakfast buffet was delicious and ensured a good start to the day, but if that wasn't enough the doorman was sure to entertain you. The staff was extremely lovely and helpful. Housekeeping accidentally opened our room door without checking to see if we had left -... More 

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Jaspreet B, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel again in the near future. Kindest... More 

Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at this four star hotel previously and raved about it to our friends and family. We chose it again for us, along with my son and his wife. The location is great--right in the Theatre District. The staff throughout is exemplary; just the right amount of professionalism mixed with some friendliness. Very helpful and accommodating. The overall... More 

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear David E, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. While I was very pleased to read that you felt the location was great and the staff exemplary I would like to extend to you my sincere apologies for the problems you had in your... More 

Punta Cana, Dominican Republic
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Good Hospitality , Good Sight seeing around the Hotel . .the breakfast was top notch. Cindy the concierge was extremely . hey almost get it right. But little things like not restocking the bar soap in the bathroom,

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Orlando, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

During our recent trip to Toronto, we opted out of the big convention hotels and decided to stay at a boutique hotel instead. We found Le Germain through a professional friend who was staying at their sister property. We were impressed by the hotel's amenities - excellent breakfast buffet, beautiful large comfortable public and private rooms, great attention to detail.... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Just spent a terrific weekend at G. My room was luxurious and quiet....the breakfast was top notch. Cindy the concierge was extremely helpful. Had a great cocktail in the restaurant. Can't wait to stay here again on our next trip to Toronto!

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Dana S, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you overall enjoyed your stay with us on this occasion and in particular very pleased to hear that Cindy was very helpful to you. We very much look forward... More 

Nashville, Tennessee
Top Contributor
276 reviews 276 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They almost get it right. But little things like not restocking the bar soap in the bathroom, or refreshing our towels that we obviously wanted refreshed as they were laying on the floor and not having the cooling system working well during the transition from winter to spring. We moved from one room because of the inability to get the... More 

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Tim O, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. While I was pleased to hear that you found a few areas of the hotel to be very good including the service of the concierge team and the doormen, I was very sorry to read... More 

Montreal, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Every time I go to Toronto on business, I insist on booking a room at the Germain, although my employer seems to find it too expensive. I have been doing that for years. And while I still love the shower, the bed and the friendliness at the reception there were a few things that bug me more and more. First... More 

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear P A, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. Whilst I was pleased to read that you insist on booking a room at the Le Germain when you travel on business to Toronto I am very sorry to hear that your recent stay with... More 

Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this property on several occasions because it is very convenient and has a European flair. I usually catch an NHL, NBA or MBA game because the hotel in Maple Leaf Square is very conveniently located between the 2 facilities. Great atmosphere in the hotel bar and restaurant pre and post game. The staff are very attentive... More 

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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Le Germain in Montreal in December and loved it. The rooms were too dark and clubbish but the Toronto hotel has everything we loved about Montreal plus brighter newer rooms. This is a great boutique hotel that has a real personal feel to it. The service is excellent and friendly. An example... the check-in was quick... More 

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