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Hotel Le Germain Toronto

4.0 of 5 30 Mercer Street, Toronto, Ontario M5V 1H3, Canada
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Hotel Le Germain Toronto
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Hotel Le Germain Toronto
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521 reviews from our community

Traveler rating
    342
    123
    36
    9
    11
See reviews for
55
208
24
161
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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    (88)
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Greensboro, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I really love this hotel! I come here once a quarter for work and I am never dissapointed. They are so customer centric! They know my name, they leave nice notes for me with chocolate and they are extremely flexible and attentive to anything you ask! The hotel is centrally located with lots of amenities around it. The staff is... More 

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Erie, Pennsylvania
2 reviews
4 of 5 stars Reviewed 1 week ago

We needed maintenance to adjust the temp in the room, and parking is a little too expensive. But you can't beat this location and the rooms are beautiful. The bar and restaurant seem like they would be pretty good spots to hang out at as well.

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear AttyPK, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel again in the near future. Kindest regards,... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at both Toronto St. Germain hotels at lot over the years. This weekend, we stayed at the Mercer Street location. The checkin process was good but the rooms are starting to look tired. As, heat controls didn't seem to work, no coffee machine(?) and, still no changes in the entertainment system in the room. (not a functional... More 

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Ktown_teacher, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. Whilst I was pleased to hear that your welcome was good I am very sorry that you had some challenges both with the room temperature control and also the noise from the surrounding clubs. With regards... More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I celebrated our 45 wedding anniversary and decided to 'visit' the city we were born in. We checked in Saturday afternoon and from the moment we checked in to the moment we checked out we loved our stay in this wonderful boutique hotel. We have always appreciated subtle lighting and beautiful decor and we experienced this throughout.... More 

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Gary1067, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you firstly chose to stay with us when you were celebrating your 45th wedding anniversary and very pleased to hear that you overall enjoyed our stay with us on this... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

They charged me a $350 smoking fee (I don't smoke), and didn't contact me or email me anything to tell me about it. I called them thinking I got double billed. They said their housekeeping "expert" confirmed that the room had indeed smelled like it had been smoked in. No lie, that's what I was told! That's the explanation I... More 

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Kamikaze333, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I would very much appreciate the opportunity to discuss your stay with you in detail and invite you to contact me directly at nlazarou@germaintoronto.com or at 416-883-3435. I look forward to hearing from you soon, Kindest... More 

Regina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had a room on the 3rd floor in December. The windows do not open and the room ventilation was non-existent. It was so hot and stuffy in the room I could not sleep. If you stay in this hotel make sure you are on a floor with windows that open.

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Greg D, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I am very sorry to hear that you did not overall enjoy your stay with us on this occasion and would very much appreciate the opportunity to discuss this with you in more detail. If... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel offer a cozy, comfortable stay in one if the best locations in town. Spaciouse rooms, great shower and one of the most comfortable beds I slept in. The lobby area is great to read a book with a glass of wine by the huge fireplace. Breakfast offered a nice variety and the service over all is professional and... More 

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Iqaluit, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 19, 2014

Bed was unbelievably comfortable, room was modern and one of nicest Ive been in. Mini bar prices were not too bad. Complimentary breakfast in morning exceeded expectations with nice selection of fruit, meat, cheese, and oats. Great location too! Will be staying here again whenever in Toronto. Might skip the $40 valet parking next time though!!

Was this review helpful? Yes
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear alexs375, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel again in the near future. Kindest regards,... More 

Rome, Italy
1 review
4 of 5 stars Reviewed November 18, 2014

We enjoyed another stay at Le Germain and once again we were not disappointed.The staff were courteous and professional.There are an abundance of restaurants and attractions within the neighborhood.Victor is a wonderful bar for conversation.

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Boston, Massachusetts
Top Contributor
83 reviews 83 reviews
74 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 15, 2014

My corporation scheduled a meeting and stay for me at this hotel which turned out to surprise me in all regards from the hotel to the meeting space to the service, sleep quality and dining. Check it was quick and efficient. I arrived super early (like 9 am or so) but was accommodated within an hour. The room was large,... More 

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Additional Information about Hotel Le Germain Toronto

Address: 30 Mercer Street, Toronto, Ontario M5V 1H3, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Le Germain Toronto 4*
Number of rooms: 122
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Also Known As:
Hotel Le Germain
Hotel Style:
#7 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
#12 Business Hotel in Toronto
#17 Family Hotel in Toronto

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