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Hotel Le Germain Toronto

#14 of 139 Hotels in Toronto
Certificate of Excellence
30 Mercer Street, Toronto, Ontario M5V 1H3, Canada
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1 room 1 adult
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Hotel Le Germain Toronto
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693 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We arrived jet lagged from London and signed in at reception by Heloise Charriav. She helped us with numerous queries and booked our onward flight. Heloise went out of her way to be helpful and informative. The room she gave us had the best shower I have ever used. We travel a lot and have never had such excellent service.... More 

Helpful?
Thank 404SG63
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear 404SG63, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you had an excellent experience and very pleased to hear that Heloise was very helpful in assisting you with your travel arrangements and a number of other queries. Rest assured... More 

Gold Coast, Australia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel. The lobby is very cozy and modern. Staff were always really friendly and delivered items as requested or in room dining very quickly. The beds are super comfortable and amazing sheets and pillows. The products available in the wash-room are of very high quality, I was impressed. I spoke with numerous front desk associates during my... More 

Helpful?
Thank JessieNicole
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear JessieNicole, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you had a wonderful time with us and that you have now made our hotel your go to property when visiting Toronto. Thank you again for sharing your feedback with... More 

Tonbridge, UK
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My second stay in the boutique hotel just a few blocks from the downtown core and in the Entertainment district. I was given a newly renovated room with a large ensure shower and a super comfy bed. Great to and connectivity in room with bedside use chargers etc. Rate included breakfast which is a fairly simple buffet but all you... More 

Helpful?
Thank beetleboy
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Beetleboy, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you had the opportunity to try our newly renovated room and that you enjoyed your stay with us on this occasion. We very much look forward to welcoming you back... More 

Quebec, Quebec, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This charming hotel is quiet, comfortable and well located! The beds are so so comfortable that you may ask to extend your stay! You can also enjoy quiet moments at the library drinking a hot cup of tea or coffee! The food at the hotel restaurant is delicious! Definitely a good address to stay in Toronto!

Helpful?
Thank Erika D
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Erika, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel again in the near future. Kindest regards,... More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

My room was beautifully appointed. Beautifully cleaned and felt airy. The hotel staff seem to remain in their roles for many years and I recognize them each time I stay there. This is a good sign for sure.

Helpful?
Thank Michelle W
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Michelle W, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. It was great to welcome you back again at the hotel and I was very pleased to hear that your recognized some of the team that have been here for some time. We look forward... More 

Waterloo, Canada
Level Contributor
158 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First rate, 5 star stay. We attended a private birthday party here and everything was perfect. We ate dinner at the hotel restaurant, Play Lounge, and it was delicious. The buffet breakfast was pleasing to the eye and all the food was fresh and tasty. Perfect spot if attending any event at the Air Canada Centre.

Helpful?
Thank Sue H
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Sue H, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel again in the near future. Kindest regards,... More 

Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This review is from last November 2015. We stayed at the hotel for 4 nights. We planned to sleep in the first morning as we had a long day travelling to get there. Beds were super comfortable, room was beautiful. We were woken promptly at 8am with LOUD construction in the rooms above. Apparently they were remodelling the room. I... More 

Helpful?
Thank kristenholly
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Kristenholly, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I would like to firstly extend to you my sincere apologies for the shortfall in standard of service you received on this occasion. Rest assured this is not typical of the high standard of service we... More 

Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even before we arrived, their customer service was top-notch. I contacted the hotel to make sure they had luggage hold as we were arriving early. Cindy responded and offered to try arranging early check-in which was above what I requested, and she absolutely came through. We met Joletta at reception who was very informative with the hotels amenities, services, and... More 

Helpful?
Thank Yan W
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Yan W, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that not only was the team able to arrange an early check in for you but that you overall had a lovely time during your visit with us. I was... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Loved the decor and unique touches at this hotel. The location is ideal, the shower is amazing, and the breakfast had good variety. Only small improvement would be better lighting in the room, and I found the bed a bit firm. Overall an enjoyable stay and we will plan to return.

Helpful?
Thank Samantha G
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Samantha G, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel again in the near future. Kindest... More 

Washington, DC
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My family (my husband and soon to be one year old toddler) spent 3 beautiful days in this amazing hotel. Being blocks away from major attractions like the Toronto aquarium, the train museum, and a mall made it easy to see the city! We even took our son to a playground at a nearby park. The staff was exceptional! The... More 

Helpful?
Thank docmitchell
Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Docmitchell, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was so delighted to hear that you had such a lovely stay with us on this occasion and that the team of the hotel were able to make it that much more special by celebrating... More 

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Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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