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Hotel Le Germain Toronto

4.0 of 5 30 Mercer Street, Toronto, Ontario M5V 1H3, Canada
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#11 of 142 Hotels in Toronto
499 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Hotel Le Germain Toronto
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Hotel Le Germain Toronto
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499 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed 3 days ago NEW

great hotel, very nice fittings. very courteous and friendly staff. good food and great location. will certainly repeat if back in Toronto. and will recommend to colleagues and friends. arrived on a sunday and left on a tuesday. service was consistent throughout.

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Prince George, Canada
Top Contributor
158 reviews 158 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

i found this hotel to be showing its wear and is in need of quite a bit of maintenance. there is visible scuffs and knicks in the hall ways and rooms. lots of chipped wood in the panelling and blinds. shows lack of care and maintenance to keep the hotel in tip top shape. the staff was fantastic through and... More

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Welland, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed overnight at this hotel the night before my partner flew out. The hotel looks high end but lacks the finishing touches. Examples include check in taking forever, and being forgotten after we were told to have a seat while the room was being inspected. Breakfast was included but was nothing special. Lastly, parking was not obvious on a crowded... More

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Dar es Salaam, Tanzania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel and rooms are very well appointed and a pleasure to experience, however, I left the hotel with the strong impression that it is very understaffed. There was no one to assist with luggage on arrival, there was always a line up at the front desk, room service was slow. Everyone I dealt with at the hotel was always... More

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Nicolas L, Manager at Hotel Le Germain Toronto, responded to this review

Dear Snowboots Travel, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was pleased to hear that you thought the hotel and rooms were very well appointed however I was sorry to read that you felt the service did not meet your expectations on this occasion.... More

Melbourne, Australia
13 reviews 13 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good from afar but far from good The headline sums up the Germain Hotel. After spending several years living in Toronto only moments away at the Soho Met I often walked past the Germain and occasionally ventured inside to their warm cosy lobby for a coffee. Always gave me the feeling it would be a great hotel to stay in... More

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Management response:

Dear Seanlcoll, Thank you for taking the time to review our hotel. I a sorry that not everything about your experience lived up to your expectations. I would very much appreciate the opportunity to discuss this with you in detail and invite you to contact me directly at nlazarou@germaintoronto.com or at 416-883-3435. I look forward to hearing from you soon.... More

Senior Contributor
45 reviews 45 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A bit lousy at the reception desk - women's biased? Otherwise in the midst of town, breakfast sub-standard, overall spacious and quiet rooms. convenient for cn tower and waterfront restaurants, good for hop-on hop- off bus

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Irvine, California
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just returned from a wonderful weekend at this hotel. Rooms, staff, food, common areas, neighborhood, all superb! A great location only yards from TIFF. I forgot something in my room today and called from the airport. Savine in housekeeping tracked it down and is putting it in the mail. I will stay there again, I hope. Don Altman MD Irvine,... More

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Fort Worth
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a Thursday through Sunday here three weeks ago. I picked this hotel mainly based on location and some of the reviews I'd read. I was not exactly prepared for the noise situation but we always travel with a sound machine so we were okay. However, despite our sound machine, I was awakened Friday night around 2am from club... More

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Rochester, NY
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent the weekend here celebrating our 20th anniversary. As we don't get away very often I wanted a nice hotel at a good location. I did my research on Trip Advisor and as usual I had a win. We walked all weekend to our destinations, 15 minutes to the hockey hall of fame, 7 minutes to the Cn Tower, and... More

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Ontario, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 days over the course of Fan Expo. Convenient to the MTCC. Room was stellar- decorated well, comfortable. Amazing service- from the front desk, concierge, valet, to housekeeping- everyone made it their mission to ensure my husband and I wanted for nothing! The large carafes of water on each floor were such a nice touch- no... More

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Additional Information about Hotel Le Germain Toronto

Address: 30 Mercer Street, Toronto, Ontario M5V 1H3, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Le Germain Toronto 4*
Number of rooms: 122
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Also Known As:
Hotel Le Germain

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