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BEST WESTERN PLUS Executive Inn

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38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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BEST WESTERN PLUS Executive Inn
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BEST WESTERN PLUS Executive Inn
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294 reviews from our community

Traveler rating
    102
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    57
    27
    21
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149
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Russell, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Clean hotel, comfortable beds and wonderful caring staff. Going back again the following weekend. The front desk staff has gone out of their way to accept a delivery before we arrive. Chamber maids went above and beyond their scope of work.

Review collected in partnership with Best Western

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Carroll W, Thank you for taking the time to write a review regarding your recent stay at our property. We are pleased to hear that you enjoyed the nice and very clean rooms with comfortable beds and thank you for appreciating our wonderful caring staff. Thank you for sharing your experience and looking forward to greeting you this coming... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The front desk is nice and were helpful in trying to get us checked in early so my daughter to rest before her swim meet. We had a room towards the highway and it was quite noisy with truck braking, but not really their fault. The room was pretty well used and if you got close enough to drapes and... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Cheryl C, Thank you for giving a feedback regarding your recent stay at our property. While it is true that we are next to the highway, most guests find it quiet in our guest rooms. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for appreciating our nice and helpful... More 

Western Canada
Top Contributor
170 reviews 170 reviews
39 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my go to hotel when I am in Toronto. The location is handy to the 401 and I have never heard any noise. This time I had a small plumbing issue but as it was a long weekend I lived with it. The breakfast is typical of this chain and the quality and cleanliness of the room are... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear awaylgo2travel, Thank you for your great comments about our hotel. We are delighted to hear that our “quality and cleanliness of the room is exceptional”! We are also glad that you appreciate the good location and you will be staying three more times this year. Thank you for sharing your experience and looking forward to greeting you in the... More 

Toronto, Canada
Top Contributor
112 reviews 112 reviews
69 hotel reviews
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel would like to pretend that it downtown and high end. Located in the Burbs, with good access to highway but it overlooks the highway and a storage facilty with quite the noise and what seems worst that airport hotels with jets flying over. Maybe the windows are not sound proof and with doors that slam and noise all... More 

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Saint Lazare, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this Best Western a number of times and I have never been disappointed. The quality is consistent, the rooms are always clean, the staff is always very nice and friendly. Breakfast is standard, nothing fancy and they have fresh coffee all day long.

Review collected in partnership with Best Western

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Pam G, We appreciate your loyalty to our hotel. Thank you so much. We are pleased that you appreciate our clean rooms and very nice and friendly staff. Thank you for taking the time to write a review and looking forward to welcoming you at our property in the future. More 

Scarborough, ON, Canada
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The offerings are nice and include a pool, hot tub, refregerator and microwave. The fitness center equipment was broken. I stayed in a previous month and it was broken, called before this trip and was told all was well but when I got there found the same equipment problems I found previously. Also the high speed internet was slow and... More 

Review collected in partnership with Best Western

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Ottawa, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed one night. Around 1am noise could be heard from hallway. Doors do not appear to have much insulation. We called Guest Services about noise by 2:00 when my husband and daughter were wide awake as well. We were impressed that hotel staff came promptly and noise was pretty much eliminated after.

Review collected in partnership with Best Western

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Ottawa, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

We stayed for one night over the March Break and took advantage of the combo package of hotel night and Ontario Science Centre tickets for family of 4. The hotel was clean and the staff courteous. The rooms were clean and similar to any other main brand hotel that competes in the space. The rooms were no bigger or smaller... More 

Review collected in partnership with Best Western

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Peterborough, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel was nice. Cleasiness could be bumped up but overall good. I found the noise level very loud at night in the hallways. I recently had surgery and could not sleep and did not have the energy to call the front desk. I was on the first floor near the lobby so they would have heard the noise.

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This hotel requires a deposit to be paid before check-in a first for me despite pointing out to staff that I had stayed at 2 other BW properties earlier in the week. Central reservations had upgraded my reservation because rooms were not available and the staff wanted me to pay a higher rate. This location needs to learn about discerning... More 

Review collected in partnership with Best Western

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