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BEST WESTERN PLUS Executive Inn

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38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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BEST WESTERN PLUS Executive Inn
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BEST WESTERN PLUS Executive Inn
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301 reviews from our community

Traveler rating
    103
    89
    59
    28
    22
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152
48
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60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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timmins, Canada
1 review
2 of 5 stars Reviewed 1 week ago

I was very disappointed with my stay. I will not be staying at this hotel again. The outward appearance of this hotel is up to standards, but the rooms are way below standards with cleanliness, and up keep (broken furniture).

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 1 week ago

It's a nice enough hotel, have had no negative issues with it. Some of the rooms could be upgraded a bit. The price can be a bit higher that I think it should be. It is a max $100 a night hotel. Breakfast is pretty good and am glad that they offer a hot breakfast. I will stay here again... More 

Review collected in partnership with Best Western

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This motel offers great value and should be considered a very good option for business travelers who respect their budgets. The rooms are comfortable and clean. The parking is spacious and there is no charge which is an added plus compared to many city hotels., Overall a great experience.

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Have stayed at many Best Western hotels over the years & this one has to be the absolute worst! Best Western is always my "go to" hotel but this experience will make me a bit apprehensive in the future. My TV didn't work, the bathroom floor & bathtub were dirty (hairs), it was terribly noisy (kids screaming in hallway &... More 

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Barrie, Canada
Top Contributor
121 reviews 121 reviews
43 hotel reviews
470 helpful votes 470 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This property is okay for a quick overnighter; nothing special. There's plenty of free parking, easy check-in, clean rooms but not large, furniture a bit shabby, worn, torn and stained, and the breakfast is just okay but in a way-to-small room. My main issue is that I reserved an Executive King Suite through Booking.com and we were really looking forward... More 

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Charlottetown
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Breakfast area is TOO small and CROWDED and NOISY. Not enough waffle makers. No cold yogurt. Too many noisy children and young adults. If they weren't scolding their kids, they were on their toy I- (or whatever) phones and too much texting and facebooking. Get rid of the loud TV too. No need for that during breakfast. Also should put... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I Visited once and I will visit again. The service was exceptional and out of this world. The staff are well trained, courteous and professional. Spending a night here is worth value for your money...

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Russell, Canada
1 review
5 of 5 stars Reviewed April 13, 2015

Clean hotel, comfortable beds and wonderful caring staff. Going back again the following weekend. The front desk staff has gone out of their way to accept a delivery before we arrive. Chamber maids went above and beyond their scope of work.

Review collected in partnership with Best Western

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Carroll W, Thank you for taking the time to write a review regarding your recent stay at our property. We are pleased to hear that you enjoyed the nice and very clean rooms with comfortable beds and thank you for appreciating our wonderful caring staff. Thank you for sharing your experience and looking forward to greeting you this coming... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 11, 2015

The front desk is nice and were helpful in trying to get us checked in early so my daughter to rest before her swim meet. We had a room towards the highway and it was quite noisy with truck braking, but not really their fault. The room was pretty well used and if you got close enough to drapes and... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Cheryl C, Thank you for giving a feedback regarding your recent stay at our property. While it is true that we are next to the highway, most guests find it quiet in our guest rooms. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for appreciating our nice and helpful... More 

Western Canada
Top Contributor
177 reviews 177 reviews
40 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed April 9, 2015

This is my go to hotel when I am in Toronto. The location is handy to the 401 and I have never heard any noise. This time I had a small plumbing issue but as it was a long weekend I lived with it. The breakfast is typical of this chain and the quality and cleanliness of the room are... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear awaylgo2travel, Thank you for your great comments about our hotel. We are delighted to hear that our “quality and cleanliness of the room is exceptional”! We are also glad that you appreciate the good location and you will be staying three more times this year. Thank you for sharing your experience and looking forward to greeting you in the... More 

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