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BEST WESTERN PLUS Executive Inn

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38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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BEST WESTERN PLUS Executive Inn
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BEST WESTERN PLUS Executive Inn
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297 reviews from our community

Traveler rating
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    87
    59
    27
    21
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149
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59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Barrie, Canada
Top Contributor
116 reviews 116 reviews
41 hotel reviews
479 helpful votes 479 helpful votes
3 of 5 stars Reviewed yesterday NEW

This property is okay for a quick overnighter; nothing special. There's plenty of free parking, easy check-in, clean rooms but not large, furniture a bit shabby, worn, torn and stained, and the breakfast is just okay but in a way-to-small room. My main issue is that I reserved an Executive King Suite through Booking.com and we were really looking forward... More 

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Charlottetown
2 reviews
3 of 5 stars Reviewed 1 week ago

Breakfast area is TOO small and CROWDED and NOISY. Not enough waffle makers. No cold yogurt. Too many noisy children and young adults. If they weren't scolding their kids, they were on their toy I- (or whatever) phones and too much texting and facebooking. Get rid of the loud TV too. No need for that during breakfast. Also should put... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I Visited once and I will visit again. The service was exceptional and out of this world. The staff are well trained, courteous and professional. Spending a night here is worth value for your money...

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Russell, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean hotel, comfortable beds and wonderful caring staff. Going back again the following weekend. The front desk staff has gone out of their way to accept a delivery before we arrive. Chamber maids went above and beyond their scope of work.

Review collected in partnership with Best Western

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Carroll W, Thank you for taking the time to write a review regarding your recent stay at our property. We are pleased to hear that you enjoyed the nice and very clean rooms with comfortable beds and thank you for appreciating our wonderful caring staff. Thank you for sharing your experience and looking forward to greeting you this coming... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The front desk is nice and were helpful in trying to get us checked in early so my daughter to rest before her swim meet. We had a room towards the highway and it was quite noisy with truck braking, but not really their fault. The room was pretty well used and if you got close enough to drapes and... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Cheryl C, Thank you for giving a feedback regarding your recent stay at our property. While it is true that we are next to the highway, most guests find it quiet in our guest rooms. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for appreciating our nice and helpful... More 

Western Canada
Top Contributor
172 reviews 172 reviews
39 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my go to hotel when I am in Toronto. The location is handy to the 401 and I have never heard any noise. This time I had a small plumbing issue but as it was a long weekend I lived with it. The breakfast is typical of this chain and the quality and cleanliness of the room are... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear awaylgo2travel, Thank you for your great comments about our hotel. We are delighted to hear that our “quality and cleanliness of the room is exceptional”! We are also glad that you appreciate the good location and you will be staying three more times this year. Thank you for sharing your experience and looking forward to greeting you in the... More 

Toronto, Canada
Top Contributor
115 reviews 115 reviews
70 hotel reviews
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel would like to pretend that it downtown and high end. Located in the Burbs, with good access to highway but it overlooks the highway and a storage facilty with quite the noise and what seems worst that airport hotels with jets flying over. Maybe the windows are not sound proof and with doors that slam and noise all... More 

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Saint Lazare, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this Best Western a number of times and I have never been disappointed. The quality is consistent, the rooms are always clean, the staff is always very nice and friendly. Breakfast is standard, nothing fancy and they have fresh coffee all day long.

Review collected in partnership with Best Western

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Pam G, We appreciate your loyalty to our hotel. Thank you so much. We are pleased that you appreciate our clean rooms and very nice and friendly staff. Thank you for taking the time to write a review and looking forward to welcoming you at our property in the future. More 

Scarborough, ON, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The offerings are nice and include a pool, hot tub, refregerator and microwave. The fitness center equipment was broken. I stayed in a previous month and it was broken, called before this trip and was told all was well but when I got there found the same equipment problems I found previously. Also the high speed internet was slow and... More 

Review collected in partnership with Best Western

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Ottawa, Canada
1 review
3 of 5 stars Reviewed March 24, 2015

We stayed one night. Around 1am noise could be heard from hallway. Doors do not appear to have much insulation. We called Guest Services about noise by 2:00 when my husband and daughter were wide awake as well. We were impressed that hotel staff came promptly and noise was pretty much eliminated after.

Review collected in partnership with Best Western

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