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BEST WESTERN PLUS Executive Inn

2.5 of 5 38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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BEST WESTERN PLUS Executive Inn
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BEST WESTERN PLUS Executive Inn
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274 reviews from our community

Traveler rating
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    51
    24
    21
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142
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51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a great location, which is why we stay here, but I am re-thinking my choice for next trip. I hate to admit, certain aspects have been going downhill. First, the good: - Front Desk check in was quick & young lady helping us was great, efficient and fantastic - Room was SPOTLESS. Absolutely amazing housekeeping staff. Now,... More 

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Waterloo, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms were very clean, a great front desk staff, a friendly and efficient breakfast server and an excellent hot breakfast to boot. This was our second time staying here. We will book again next year. This is truly the best of the Best Western Hotels. Undercover Boss Canada would be advised to bring CEOs to visit this role model... More 

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Western Canada
Top Contributor
145 reviews 145 reviews
35 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here several times this year and will be here several times in 2015. The hotel is clean and the staff are extremely helpful. A car is a must but if you had to use public transit it is about 2 blocks away. They have a great breakfast in the morning as it is a PLUS BW. I... More 

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Kingston, Ontario, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

clean, friendly, convenient and quiet, I always enjoy staying here while on business trips; the breakfast space is limited but the food is always presented well, love the executive rooms on the 4th floor

Review collected in partnership with Best Western

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Kingston, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Great Staff and good hotel..... I would stay there again if working in the area. The only issue I had with the hotel is that it was very dated. They would simply have to modernize / update the interior corridors and rooms. However my overall stay was very pleasant.

Review collected in partnership with Best Western

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Brighton, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Location was excellent for our needs. Room was comfortable. Cleanliness was good. staff friendly and helpful. Bathtub slippery. Safety rail would have been appreciated for comfort and security.Breakfast was nice

Review collected in partnership with Best Western

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Tiny, Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Whenever I stay in Toronto for business reasons, I try to stay at this hotel when available. Staff are extremely friendly, courteous and helpful. They make you feel welcome and important to them. Also the rooms are well maintained and beds are very comfortable. Internet service is excellent. Breakfast is available and has a decent variety of foods. Access from... More 

Review collected in partnership with Best Western

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear John W, We appreciate your loyalty to our hotel. Thank you so much. We are proud of our staff extremely” friendly, courteous and helpful”. We are happy if they made you feel welcome and important, because this is exactly what our philosophy is: to make our guests feel home while away from home! Thank you for your intention recommend... More 

Stockton, MN
Top Contributor
51 reviews 51 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 11, 2014

A nice and very clean room, the rate was reasonable, but the mattress was comfortable, but old and you could feel springs as you rolled off. The WI-FI was having intermittent issues throughout the evening as well. That said, the staff was friendly and courteous at all times.

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Christopher P, Thank you for your feedback. We are sorry to hear that your experience was at an average level only. We are pleased to hear that you enjoyed the nice and very clean rooms and thank you for appreciating our friendly staff. We would like to be given the opportunity to provide you with our great service in... More 

Mechanicsburg, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2014

I stayed in this hotel for 3 nights. Great location, right off the 401. Nice and spacious rooms (our room had a King bed and a sofa bed). Very nice breakfast, helpful staff. I highly recommend it and would stay here again.

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Dunia 2011, Thank you for your great comments about our hotel. We are pleased to hear that you appreciate the great location, our spacious rooms, nice breakfast and helpful staff. Thank you for your intention recommend our hotel to others and looking forward to welcoming you in the future. More 

1 review
2 of 5 stars Reviewed November 4, 2014

We've stayed at many Best Western Plus hotels....it was this experience that we realized they aren't all created equally!!! The food was great, pool and hot tub enjoyed by the children, and the location couldn't have been better so close to the Toronto Zoo. What was the most disappointing was the overall smell of the hotel. We stayed on the... More 

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Karen S, Thank you for giving a feedback regarding your recent stay at our property. We are glad that you enjoyed the great breakfast, pool and hot tub and excellent location. We apologize for the cigarette smell incident that occurred during your stay. I would like to mention that even though our hotel is a smoke free property, one... More 

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Additional Information about BEST WESTERN PLUS Executive Inn

Address: 38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Executive Inn 2.5*
Number of rooms: 95
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Also Known As:
Best Western Plus Executive Hotel Toronto
Best Western Toronto
Toronto Best Western
Hotel Style:
#39 Business Hotel in Toronto

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