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BEST WESTERN PLUS Executive Inn

2.5 of 5 38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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BEST WESTERN PLUS Executive Inn
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BEST WESTERN PLUS Executive Inn
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277 reviews from our community

Traveler rating
    98
    82
    52
    24
    21
See reviews for
143
46
12
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Windsor, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

We checked during the weekend at a Bestwestern (Saturday, the 27th afternoon) and the breakfast schedule was 6:30-10 am for Sat & Sun, I was informed by the front desk of this. My checkout day was Monday, but I was not notified of the breakfast time changes for weekdays (6:30-9:30 am), because of that we missed the breakfast day on... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 weeks ago

For the price of the room it was very clean and inviting. Fairly big bathroom and nice shower and lots of hot water. I would tell anyone to stay here if they needed that area. I picked an excellent choice. The keg is right beside the hotel as well :-)

Review collected in partnership with Best Western

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear loisw62, Thank you for taking the time to give us a feedback in regards to your recent stay at our property. We are glad that you liked our spacious and clean rooms and for intention to recommend us to other travellers. Thank you again and looking forward to welcoming you again in the future. More 

Senior Contributor
34 reviews 34 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location was excellent. Staff were friendly especially considering we stayed Dec 24. They had breakfast on Dec 25 and it was obvious the staff were actually happy even though they were working on Christmas day. The only comment I have is that the bathroom showed it's age Definitely would stay again.

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear 63mimi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 9, 2014

This hotel has a great location, which is why we stay here, but I am re-thinking my choice for next trip. I hate to admit, certain aspects have been going downhill. First, the good: - Front Desk check in was quick & young lady helping us was great, efficient and fantastic - Room was SPOTLESS. Absolutely amazing housekeeping staff. Now,... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Stephan S, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Waterloo, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 7, 2014

The rooms were very clean, a great front desk staff, a friendly and efficient breakfast server and an excellent hot breakfast to boot. This was our second time staying here. We will book again next year. This is truly the best of the Best Western Hotels. Undercover Boss Canada would be advised to bring CEOs to visit this role model... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Faye M, Thank you for taking the time to write a review and for calling us "the best of the Best Western Hotels"! We are very proud of excellent customer service skills of our employees, always ready to give our guests the best experience while travelling. We are looking forward to welcoming you in 2015! More 

Western Canada
Top Contributor
148 reviews 148 reviews
36 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed December 6, 2014

I have stayed here several times this year and will be here several times in 2015. The hotel is clean and the staff are extremely helpful. A car is a must but if you had to use public transit it is about 2 blocks away. They have a great breakfast in the morning as it is a PLUS BW. I... More 

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Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear rdeancowan, Thank you for your excellent review about your experiences while staying with us! Thank you for appreciating our clean hotel and "extremely helpful" staff. We are looking forward to seeing you soon. Happy New Year 2015! More 

Kingston, Ontario, Canada
2 reviews
5 of 5 stars Reviewed November 28, 2014

clean, friendly, convenient and quiet, I always enjoy staying here while on business trips; the breakfast space is limited but the food is always presented well, love the executive rooms on the 4th floor

Review collected in partnership with Best Western

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear TAP653, Thank you for taking the time to write review about your stay at our hotel. We are happy for your appreciating our "clean, friendly, convenient, quiet" hotel. We are sure that will enjoy staying here while on your future business trips. Thank you again and looking forward to welcoming you in the future! More 

Kingston, Canada
1 review
4 of 5 stars Reviewed November 19, 2014

Great Staff and good hotel..... I would stay there again if working in the area. The only issue I had with the hotel is that it was very dated. They would simply have to modernize / update the interior corridors and rooms. However my overall stay was very pleasant.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Luis D, Thank you for your feedback! We are glad that you enjoyed staying at our hotel, liked our "great staff" and had a very pleasant stay. We are looking to seeing you next time when working in the area. More 

Brighton, Canada
1 review
4 of 5 stars Reviewed November 18, 2014

Location was excellent for our needs. Room was comfortable. Cleanliness was good. staff friendly and helpful. Bathtub slippery. Safety rail would have been appreciated for comfort and security.Breakfast was nice

Review collected in partnership with Best Western

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear Betty M, Thank you for taking the time to write a review about your stay at our hotel. It is nice to find out that you appreciated our clean rooms friendly staff and enjoyed the breakfast. We are looking forward to welcoming at our property in the future! More 

Tiny, Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2014

Whenever I stay in Toronto for business reasons, I try to stay at this hotel when available. Staff are extremely friendly, courteous and helpful. They make you feel welcome and important to them. Also the rooms are well maintained and beds are very comfortable. Internet service is excellent. Breakfast is available and has a decent variety of foods. Access from... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rizwan A, Public Relations Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Dear John W, We appreciate your loyalty to our hotel. Thank you so much. We are proud of our staff extremely” friendly, courteous and helpful”. We are happy if they made you feel welcome and important, because this is exactly what our philosophy is: to make our guests feel home while away from home! Thank you for your intention recommend... More 

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Additional Information about BEST WESTERN PLUS Executive Inn

Address: 38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Executive Inn 2.5*
Number of rooms: 95
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Also Known As:
Best Western Plus Executive Hotel Toronto
Best Western Toronto
Toronto Best Western
Hotel Style:
#39 Business Hotel in Toronto

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