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BEST WESTERN PLUS Travel Hotel Toronto Airport

#22 of 140 Hotels in Toronto
Certificate of Excellence
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5503 Eglinton Avenue West, Toronto, Ontario M9C 5K5, Canada
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Travel Hotel Toronto Airport
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486 Reviews from our TripAdvisor Community

Traveler rating
    242
    169
    47
    18
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Kelowna, Canada
Top Contributor
108 reviews 108 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After spending over 11 hours in the air (returning from Turkey), we arrived at the Toronto airport. We did not know our way around this airport but were fortunate enough to run into a volunteer who was good enough to phone this hotel for our shuttle and also tell us where the shuttle would pick us up. Thank you Toronto... More 

Was this review helpful? Yes 1
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your thoughtful response to your recent experience at our property. We appreciate the trouble you’d taken to evaluate our services and facilities and for the positive emphasis on room comfort and cleanliness. We do work hard to make the ‘breakfast’ more palatable and hope to make the total package ready soon and look forward to see you... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is excellent if you are looking for a hotel in the $100-150 range. Glad we booked it. We also used this hotel as our base and made trips outside of Toronto e.g. Niagara Falls, US etc. The service is great and the price is reasonable. Would definitely stay here again. Pros: - Great service. - Free shuttle to... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you sharing your experience during your recent stay with us. We were delighted to read your broad and captivating details about what to expect while staying at our property. It’s our pride to care for our valued guests and look forward to see you again soon. Best regards. Akbar Kabir, GM More 

Midland, Ontario
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had always taken an airport van service from our home near Midland, but found that a long and stressful trip before our flight. This time we stayed at the Bestwestern Toronto Airport the night before our flight, and I can't praise it enough! Everyone from the front desk, to restaurant staff, to the shuttle drivers were friendly and helpful.... More 

Was this review helpful? Yes 1
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for taking time to post a review. We are happy that we were able to add a positive pre-flight atmosphere to your journey. We appreciate all good things you’ve revealed about our staff & services and hope you’d come back and stay with us again when you plan your next getaway. Best regards. Akbar Kabir, GM More 

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Good nights sleep, quiet with comfortable bed. Shower worked well. Breakfast was free and standard for this type of hotel. Free parking with good lighting. Large TV, fridge worked okay to keep the beer cold. Irish Pub was a short walking distance down the road. Other restaurants were a short drive away.

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your review with abundant compliments to our hotel services and facilities. We trust you had a good stay and look forward for your return in the not so distant future. Best regards. Akbar Kabir, GM More 

Kitchener, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

Staff was friendly, breakfast was a disappiontment, and the whirlpool in our room was dirty. I would not stay at this hotel again or recommend it to friends, family or business associates. The room was very big with high ceilings which was nice and the bed was comforable. We were on the main floor and it was very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for taking time to post a review. I unreservedly apologize for the inconveniences caused during your stay and hope you’d stay with us again so that we get another opportunity to provide you with a superior experience. Best regards. Akbar Kabir, GM More 

Bancroft, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

The Best Western chain is very good. The Bets Western Plus at 5503 Eglington Ave West service has slipped in the past 6 months. The internet is not good unless connected via hard cable. Wireless is poor. TV channels are not good and there is no guide to be able to see what is playing. No plastic bag for ice... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for the feedback. I appreciate your comments on your likes and dislikes and wish to apologize for any lapse in service that you’d encountered. Rest assured we are committed to improve services and have already signed agreement with Bell Canada for the fibre optic cable service. Hope to see you again soon. Best regards. Akbar Kabir, GM More 

Ottawa, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Good clean hotel. We stayed overnight and took their shuttle to the airport for a morning flight. The beds were very comfortable. For being as close to the airport as this hotel is, our room was remarkably quiet.

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your short but thoughtful response. We value your observations about room comforts and location specifics. Hope you’d visit us again when in the area in the future. Best regards. Akbar Kabir, GM. More 

Vancouver
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a bit concerned when I got to the lobby as it didn't appear very nicely finished. But the staff were very accommodating despite my arrival well before check-in time. I spent the whole day in my room recovering from a very long international flight: It was a very pleasant stay. Despite the appearance of the lobby, the room... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience. We are happy that you had a pleasant stay and appreciate your comments about our services, staff and the amenities offered. We look forward for your return in the future. Best regards. Akbar Kabir, GM More 

Picton, Canada
Contributor
17 reviews 17 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Chose this hotel because it has a restaurant for breakfast, but that was disappointing. The restaurant was dark-looking & unappealing (see photo of entrance to the Restaurant), staff morose, food terrible. The only thing that I thought might be safe to eat was an orange but it was so old that it had gone soft and starting to ferment. Muffins... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for taking time to post a review. I apologize for all the inconveniences caused during your stay and also would like to take this opportunity to assure you that your feedback will be used to implement improvements to ensure a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved the mattress, the pillows.... Very cozy and comfortable stay! I had the best sleep ever, which is a really big deal for me. Check in was easy, and the staff were friendly. I missed the continental breakfast because I slept so well, but had coffee in my room which was nice. I'm definitely going to stay here again the... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience. We are delighted learn that you had a quality rest and enjoyed your stay. Appreciate your recognition of our comfortable rooms and friendly staff. We look forward to see you again for a yet another rewarding stay. Best regards. Akbar Kabir, GM More 

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