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BEST WESTERN PLUS Travel Hotel Toronto Airport

#22 of 140 Hotels in Toronto
Certificate of Excellence
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5503 Eglinton Avenue West, Toronto, Ontario M9C 5K5, Canada
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BEST WESTERN PLUS Travel Hotel Toronto Airport
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BEST WESTERN PLUS Travel Hotel Toronto Airport
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480 reviews from our community

Traveler rating
    238
    169
    45
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good clean hotel. We stayed overnight and took their shuttle to the airport for a morning flight. The beds were very comfortable. For being as close to the airport as this hotel is, our room was remarkably quiet.

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Vancouver
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was a bit concerned when I got to the lobby as it didn't appear very nicely finished. But the staff were very accommodating despite my arrival well before check-in time. I spent the whole day in my room recovering from a very long international flight: It was a very pleasant stay. Despite the appearance of the lobby, the room... More 

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Picton, Canada
Contributor
17 reviews 17 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Chose this hotel because it has a restaurant for breakfast, but that was disappointing. The restaurant was dark-looking & unappealing (see photo of entrance to the Restaurant), staff morose, food terrible. The only thing that I thought might be safe to eat was an orange but it was so old that it had gone soft and starting to ferment. Muffins... More 

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AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for taking time to post a review. I apologize for all the inconveniences caused during your stay and also would like to take this opportunity to assure you that your feedback will be used to implement improvements to ensure a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved the mattress, the pillows.... Very cozy and comfortable stay! I had the best sleep ever, which is a really big deal for me. Check in was easy, and the staff were friendly. I missed the continental breakfast because I slept so well, but had coffee in my room which was nice. I'm definitely going to stay here again the... More 

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AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience. We are delighted learn that you had a quality rest and enjoyed your stay. Appreciate your recognition of our comfortable rooms and friendly staff. We look forward to see you again for a yet another rewarding stay. Best regards. Akbar Kabir, GM More 

ontario canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this on hotel.com. Got a good rate. I wanted to make sure I got parking included and breakfast. We were staying here prior to flying out on vacation and then wanted to keep our car here so it would be here when we returned and spend the night and then head home. When we got to the hotel,... More 

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AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for taking time to post a review. We are sorry for the confusion. Though overnight parking is free we do charge for extended parking, meaning leaving the vehicle behind and collecting it at a later date. We also offer ‘Stay-in and Fly-out’ packages which includes room and parking. Moving forward, I hope to see you again so that... More 

Montreal, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Room was small but very functional, well equipped and quite clean. Very comfortable bed. Included breakfasts were of average quality, but fresh. Employees were courteous but no more. Location is interesting if you need access to major highways and airport. Free parking. Good price / quality ratio.

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your generous review. We like your nice comments about hotel services, facilities and location specifics. Above all, we are glad that you were pleased with what we had to offer in terms of quality and comfort. We hope you’d visit us again in the future. Best regards. Akbar Kabir, GM More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I went straight from the airport to here and was picked up by their shuttle bus. Comfy bed, clean room, staff were lovely. Only criticism is that it sounded like an exhaust fan was running all night (yes I checked the bathroom!). So if you're a light sleeper I would bring ear plugs. It wouldn't stop me from coming back.... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience. We appreciate your comments on our services and room comforts and really sorry for the noise from the exhaust fan that tainted your otherwise perfect stay. We look forward to see you again so that we could provide a superior experience next time. Best regards. Akbar Kabir, GM More 

Paris, Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Best Western has a great location close to the Toronto airport. Many restaurants and coffee shops are very close by. The breakfast included fresh fruit, fresh waffles, eggs, bacon juice and coffee. Rooms are large, clean and quiet. Staff was very helpful with directions and suggestions for meals.

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your positive feedback. We appreciate your kind words about our services, facilities and location specifics. Hope you’d return to see us again soon. Best regards. Akbar Kabir, GM More 

Dieppe, NB
Top Contributor
69 reviews 69 reviews
23 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on our way home as connecting flight was only for the next morning. It didn’t start off good as we had to wait over 20 min for the shuttle after midnight outside in the cold. It’s not like they didn’t know we were there, we called from the luggage carousel and were told to call back once outside... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you sharing your experience. We apologize for the inconveniences caused at the airport pick-up. The shuttle was picking up guests at the airport when your 2nd call came in and had to return for you as it was full. Nonetheless, we are glad that you were pleased with the room comforts, amenities and the return shuttle. We look forward... More 

Munich, Germany
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good hotel with efficient shuttle service from Toronto international airport, frinedly and competent staff, very large, quiet amd comfortable room justifying the relatively high price. Especially good if staying overnight between flights in Toronto.

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your thoughts on your recent stay with us. We value your appreciation of our services, especially, the staff, room comforts and the airport shuttle service. Hope you’d come back when flying through Toronto again. Best regards. Akbar Kabir, GM More 

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