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BEST WESTERN PLUS Travel Hotel Toronto Airport

3.0 of 5 5503 Eglinton Avenue West, Toronto, Ontario M9C 5K5, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS Travel Hotel Toronto Airport
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BEST WESTERN PLUS Travel Hotel Toronto Airport
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416 reviews from our community

Traveler rating
    202
    148
    42
    16
    8
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107
139
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79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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  • All months
    (416)
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    (78)
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    (109)
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Ontario
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The room was nicely furnished, but it was only 13C (55F). The staff had shut the heat off. We had a guaranteed reservation, so they can't claim that we weren't expected. t asked for a different room, but the one they showed us was also very cold. It took the wall heater two hours to warm up the room (the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lucknow, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Excellent stay every time. We have been here often and have enjoyed after a long day on the road the friendliness of the staff and the comfort of our bed! Our breakfast the next day always tastes amazing and again, the staff there are very pleasant. We always leave with a smile on our faces.

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

We were thrilled to see your great review not only because it promoted our hotel and services in totality but also of the encouragement that help us continue the hard work. Thank you for this and also for your loyalty to our brand. Hope you’d continue to patronize our property for years to come. Best regards. Akbar Kabir, GM More 

St. Marys, Ontario
Top Contributor
52 reviews 52 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago

Since we choose to collect the Best Western points and all prices are relatively equal for a stay, park and fly in Toronto- we selected this Best Western property. Clean, comfortable and bonus hot breakfast in the adjoining restaurant. Would recommend. Beware: we called for a pick-up at the airport- waited by the post and hopped on a shuttle marked... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience. We are sorry for the confusion regarding the airport shuttle pick-up and hope that it will not deter you from visiting us again. Best regards. Akbar Kabir, GM More 

2 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night only, during an overnight layover in Toronto. I managed to get an exceptional deal, so I would call it a very good value, although I'm not certain what their normal rates are. Considering it is just a three-start airport hotel, I was not expecting a whole lot of luxury. I was very... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for the positive feedback of your short but otherwise pleasant stay. We very much appreciate the concise narration of your experience highlighting the best of services that we have to offer. This is indeed a shot-in-the-arm to carry-on our hard work. We hope you’d come back to see us when flying through Toronto again. Best regards. Akbar Kabir,... More 

Bonne Bay, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I fly in and out of Toronto and usually stay at different hotels. Staying 2 nights here on my way to the Caribbean and 1 night returning I was so impressed. The staff were excellent; the room very clean and the overall atmosphere lovely. The attached Michele's restaurant is a big bonus. I seldom remember past hotels, which is why... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

We are overwhelmed by your outspoken review and wish to thank you for promoting our hotel. It is our pleasure to take care of our valued guests and keep them happy and content at all times. We look forward for your return to another memorable experience. Best regards. Akbar Kabir, GM More 

Sudbury, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here many times before and I highly recommend it. Great staff, always very accommodating and welcoming. The hotel is close to Pearson International Airport and their shuttle service is very good. Michele's Restaurant makes great Wood fire oven pizza. They have plenty of parking for your vehicle if you are flying out on a one or two week holiday.

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

We are indeed grateful for your warm feedback. It is nice to see our services being acknowledged more often which is an encouragement to carry-on the good work unabated. We hope that you’d visit us again in the not so distant future for a yet another great experience. Best wishes. Akbar Kabir, GM More 

Squamish, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

+ Superbly comfortable sleep + Safe room, and neighbourhood + Convenient location (airport, car rentals, food, access to highway south & north) + Good internet service + Good cold & hot breakfast items - Minor repairs needed to bathroom and fridge

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your concise but thoughtful feedback on your recent stay. We apologize for the inconveniences caused due to in-room equipment issues, however minor, that might have compromised your otherwise flawless experience. We have since revised our preventive maintenance program to avoid similar situations in the future. We hope you’d come back soon to witness the improvements. Best regards.... More 

Ottawa, Ontario
Top Contributor
81 reviews 81 reviews
56 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our fifth stay at this location, where we had a much longer stay than usual, as we were visiting family in the area. The room was clean, comfortable and mostly quiet. We had a couple of noise complaints concerning neighbors in the room next door, but they were dealt with promptly and effectively. Also, the shuttle service from... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience during your recent stay at our property. It’s quite a positive narration that you’ve posted and that is indeed an encouragement to carry on the good work. We hope you’d continue to visit us in the future. Best regards. Akbar Kabir, GM More 

Surrey, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On arrival in Toronto I picked up the courtesy phone to talk to them. 15 minutes later we were in their private SUV on our way to the hotel. Even at 11PM staff was very cheerful and helpful. They were quick but everything was clearly explained. Next day they were VERY helpful about how to make the best of the... More 

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your generous feedback. We are happy to learn you had enjoyed the stay to the fullest. We really value your comments about our dedicated staff, cleaner environment and the fabulous breakfast. We hope you’d visit us again for a yet another great stay. Best regards. Akbar Kabir, GM More 

Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When I entered my room, it was cold and there was an "off" smell coming from somewhere. Once I turned on the heat, the room warmed up quickly. The odour proved to be coming from the bathroom. In order to merely sit in the room for a few minutes, I had to close the bathroom door, which helped. The smell... More 

Was this review helpful? Yes 1
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide... More 

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Additional Information about BEST WESTERN PLUS Travel Hotel Toronto Airport

Address: 5503 Eglinton Avenue West, Toronto, Ontario M9C 5K5, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Travel Hotel Toronto Airport 3*
Number of rooms: 80
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Also Known As:
Best Western Travel Hotel
Best Western Toronto
Toronto Best Western
Hotel Style:
#2 Best Value Hotel in Toronto
#12 Family Hotel in Toronto
#23 Romantic Hotel in Toronto
#24 Business Hotel in Toronto

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