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All 142 Toronto hotels

BEST WESTERN PLUS Travel Hotel Toronto Airport

3.0 of 5 Hotel   |   5503 Eglinton Avenue West, Toronto, Ontario M9C 5K5, Canada
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84%
Ranked #20 of 142 Hotels in Toronto
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
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370 reviews from our community

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    177
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    40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for the night and I found a pill of some sort on the carpet in our room which leads me to believe the rooms were not cleaned very well. The air conditioner did not work very well and the continental breakfast... Well in one word.. Disgusting. It was unorganized and the food was burnt and trays left... More

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Gig Harbor, WA
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really enjoyed this hotel The room, bathroom, lobby all were really nice. The bathroom amenities were good quality. The only downside is that their complimentary breakfast started at 6:30am and since I was catching a morning flight at 8:20am and had to go early for customs could not have it.

Review collected in partnership with Best Western

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Toronto, Canada
Contributor
20 reviews 20 reviews
13 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

this Hotel was close to the airport, very clean and friendly. they serve a ok free breakfast in a dumpy restaurant, very indifferent staff, sharp contrast to the hotel staff, they are super friendly. Rooms a very clean, café maker is not great, paper cups and poor quality café. Rest all good.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Our group stayed over the course of four nights for meetings and were extremely pleased with the hotel, rooms, cleanliness, service, free breakfasts and very competitive rates. The GM, Mr. Akbar Kabir and his staff were wonderful to all our meeting attendees and could not do enough to welcome us and to provide excellent service whatever way they could. The... More

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

We are excited to hear that your group had a great time during the stay and are equally thrilled to see your generous appreciation of hotel services and care. We take great pride in our business and do the utmost to keep our valued guests happy and content at all times. We hope that you’d continue to patronize our hotel... More

Whitesboro, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The bed was very comfortable, the room was clean, we had no problems with noise. We had problems with the door: it has an automatic deadbolt but it consistently malfunctioned. The deadbolt fired every time the door was opened, blocking it from closing. It was a real hassle, and we noticed other guests struggling with it as well. We could... More

Was this review helpful? Yes 1
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your feedback. First and foremost, I would like to apologize for the inconveniences caused due to the aforesaid problems you had encountered during your stay. However, having stayed in the room for 02 nights, I would’ve preferred you had reported the adverse issues promptly so that corrective measures were taken without delay. As a matter of fact,... More

1 review
5 of 5 stars Reviewed 1 week ago

We've had a very pleasant experience staying for a night at this hotel. It's clean, contemporary newly decorated and even though close to the airport, relatively quiet. We asked for a room backing towards the golf course behind the building.

Review collected in partnership with Best Western

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience. We are delighted to hear you had a pleasant stay and appreciate your comments on our room décor and cleanliness. We hope you’d come back to see us again in the not so distant future. Best regards. Akbar Kabir, GM More

Berlin Center, Ohio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location for the airport. We were here two times in 5 weeks. The staff was very helpful in getting our daughter to the airport for a trip to the Philippines and back. Thanks for such great shuttle service! We had dinner twice at the restaurant both were great. The rooms were clean and fresh.

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

We are excited to hear your warm appreciation of our hotel services and free amenities during your recent stays at our property. Thank you for the nice words relating the experiences - it’s a great motivation for us. You are welcome to stay with us again in the future for a yet another quality experience. Best regards. Akbar Kabir, GM More

Howell, Michigan
Senior Contributor
24 reviews 24 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very affordable hotel, the city, not so much. Toronto has taxes so high that I think Obama would complain about them. This place was clean and even had a wall of pay phones, just in case you haven't seen them in a while. I would stay here again if we came back to the city, we came for a fake... More

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AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for your constructive feedback, for its the motivation that keep us continue the good work. We are happy that our ‘ultra clean’ program is gaining popularity among our valuable guests. Looking forward to see you during your next visit to Toronto. Best regards. Akbar Kabir, GM More

Hong Kong, China
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Of all the hotels near Toronto airport, why on earth did I choose this one? I can't remember as it was back in October 2013, nearly a year ago. It was so dreadful I avoided reviewing it until now. I just couldn't face looking at the photos I took of the hair and other filth in the bed. I know... More

Was this review helpful? Yes 1
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback given to implement improvements to ensure a better experience for guests in the future. However, having stayed in the room for two nights, I would’ve preferred if you had reported the... More

Cochrane, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel would have to have the most comfy pillows and rooms and so conveniently located close by to the airport. The breakfasts are great and the staff warm and welcoming with other information given as requested for shops, restaurants and bus locations. I enjoyed my three night stay here and you will find the experience rewarding also I'm sure!

Was this review helpful? Yes
AKabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review

Thank you for sharing your experience and for being so generous about our services and staff, especially the room cleanliness and comforts. We are glad you enjoyed your stay and hope you come back for a yet another memorable stay. Best regards. Akbar Kabir, GM More

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Additional Information about BEST WESTERN PLUS Travel Hotel Toronto Airport

Address: 5503 Eglinton Avenue West, Toronto, Ontario M9C 5K5, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Travel Hotel Toronto Airport 3*
Number of rooms: 80
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Also Known As:
Best Western Travel Hotel
Best Western Toronto
Toronto Best Western

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