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Courtyard by Marriott Toronto Airport

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231 Carlingview Drive, Toronto, Ontario M9W5E8, Canada
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1 room 1 guest
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Courtyard by Marriott Toronto Airport
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had a last minute trip to Toronto where and all hotels in downtown were full with high prices suites available only. I decided to use an airport hotel and use the new UP train service between Union Station and Pearson Airport in Toronto. This Courtyard was very nice, clean and good shape rooms. As airport hotel is very good... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here the night before our flight to cuba. This is where I'm going from now on. The guys at the desk were the best. So friendly and very helpful. The room was great and very comfortable. Shuttle was called for us, and was a quick trip to the airport. Keep up the great work...we'll be back.

Was this review helpful? Yes 1
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Chadwick39 Thank you very much for your taking the time to write your review on our hotel and your experience. Great to hear we were able to make your vacation a little easier and enjoyable. We appreciate your upbeat comments. Our team thanks you for your business and hope to welcome you back in the future. Please contact me... More 

Maryland
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

I did not expect much of an experience since we were visiting for the gift show.. the hotel was average but service was brilliant. Katerina from the reception was very helpful and professional, despite long line in check in, walked us thru everything we need to know and do during our stay.. theres also boarding pass outlet for airline check-in... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Jamesont368 Thank you very much for your positive review on our hotel and the service you received from Kineta. Kineta is a very valuable member of our team and a great hotel ambassador. We thank you for your business and hope to welcome you back in the future. Please contact me to follow up on this or any matter.... More 

Ontario, Canada
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Reservation/booking was organized with the help of Alka, very accommodating and understanding to address our specific requirements. Arrival was warm and welcoming with James who made us feel at home. The room was neat and clean - we had connecting rooms just the way we wanted it. Corey at the Bistro helped us out when we needed a few stuff... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Cecille C: Thank you for taking the time to right a review of your recent stay at our hotel. I am glad to see the positive comment on Alka, James and Corey and how they were able to assist you in having a great reunion. We thank you for your business and hope you will stay with us again... More 

New Albany, Ohio
Level Contributor
137 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a conference her a few weeks back and the hotel was exactly what I would expect from a courtyard (at the airport)... A definite 3 star... Service was good. Conference support was better than that of the hotel. Not sure what I could do to improve this place! I would go back if I had to... At least... More 

Was this review helpful? Yes 1
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear FEOHIO: Tank you for your review of your recent stay at our hotel. Our entire team thanks you for your business and comments and we will continue to strive to be better. We hope to welcome you back in the future. Please contact me to follow up on this or any matter. Peter More 

Ontario, Canada
Level Contributor
144 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were staying one night in order to fly out of Toronto in the morning. Check in was fast, luggage cart was available, free computer use in lobby to let family know we were there, pleasant receptionist. Bed was comfortable, room was very clean. Asked for a wake up call and it came on time. We had to take the... More 

Was this review helpful? Yes 1
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Paddy2216 Thank you very much for taking the time to write your review of your recent stay at our hotel. Great to hear you had a positive experience and that you will choose us again in the future. Thank you for your business and hope to welcome you back soon on your next trip. Please contact me to follow... More 

Champlin, Minnesota
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed there for one night to see downtown Toronto. Arrival was just fine. Very, very busy lobby and only one worker present so we waited a while for our room keys. The room was quiet and adequate. I didn't notice any airplane noise while we were there. Parking was 12CAD a night. Bed felt very different than other Marriott... More 

Was this review helpful? Yes 1
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Bcarkhuff; Thank you for taking your time to review your recent stay at our hotel. I am sorry you found the beds too soft. These are brand new beds and we normally have very positive comments from our guests. Our service team will review all your points so we can work on being better for your next stay. Thank... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We rented a room at the Court Yard by Marriott Toronto Airport on Carling view drive for both us and some friends of ours who we often travel with. While navigating the website we stumbled across what we thought was a good deal for a park and fly hotel room so we booked 2 rooms. I’m not certain how this... More 

Was this review helpful? Yes 1
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear LeonardPE Thank you for taking the time to complete your recent review of your recent stay at our Hotel. I am very sorry to hear of the issue you had with your reservation and the follow up from our team. This was a mistake and will be corrected going forward. Please contact me directly to follow up with you... More 

Salt Lake City, Utah
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 19, 2015

Needed a close hotel to the airport for an early morning flight. Great shuttle service to and from airport-about every 20 minutes starting around 4 am. Hotel staff was friendly. Food was ok in the bistro. I think the biggest downside was the thin walls. Could hear the phone conversation the guest in the room next door was having and... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Hans M; Thank you for your review of your recent stay. I am sorry to hear you had an issue with noise in your room. I am glad to see the other points were all positive. Please contact me to follow directly on this issue. We can look at other options to reduce this issue. Thank you again for... More 

New York, NY
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2015

I stayed here during a business trip and found the hotel to be on par with what you would expect for a hotel airport. They have a small bistro downstairs to grab breakfast, lunch, dinner and drinks. The shuttle to the airport was very quick and convenient.

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear pmcalong; Thank you for your review of your recent stay. We appreciate your comments and will continue to look for opportunities to improve our service. Thank you for choosing us. Please contact me to follow up on this or any matter. Peter More 

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