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Courtyard by Marriott Toronto Airport

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231 Carlingview Drive, Toronto, Ontario M9W5E8, Canada
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Courtyard by Marriott Toronto Airport
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kingston, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My wife called hotels in the area trying to get a park and fly rate. She spoke with a representative who gave a reasonable rate and included 14 days of parking. He noted the rate and parking in the elec file. When we arrived and checked in, the person on duty informed us parking beyond 8 days was extra and... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Francine6406 Thank you for taking the time to complete your review of you experience with booking a reservation for a Stay and Fly package. Please contact me directly to follow up on this matter. We need to look into this with our central reservations department. The Hotel only offers a Stay and Fly package with 8 days parking including... More 

Charleston, South Carolina
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The room itself was clean and adequate, meeting our expectations for a hotel at this level. We had booked with breakfast included. Breakfast was terrible, with pre-made breakfast sandwiches that made cardboard and rubber seem more appealing. Parking is $12. The bottom line is that you seem to get very little for being a Marriott rewards member. Just book through... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear ProfWayneSmith; Thank you for taking the time to review your recent stay at our hotel. I am sorry you did not enjoy the Bistro concept that is now in place at all Courtyard properties. We will review your comments with the Food and Beverage team. The hotel is in the process of updating and will continue this going forward.... More 

Vancouver
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were unable to catch the last flight out of Toronto Pearson due to thunderstorms and had to overnight at this airport hotel. The shuttle picked us up and check in was easy. The room was more dated than other Courtyard Marriott properties but the shower was hot and powerful which was exactly what I needed after a long travel... More 

Was this review helpful? Yes 1
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Mojang; Thank you for the review of your recent stay at our hotel. I am very sorry to hear you did not enjoy your stay. If you ever have an issue please contact our front desk team right away to try to correct all of your issues. We have just replaced all of our beds as well as the... More 

Great Yarmouth, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the courtyard as was flying back home the next day. The hotel itself is very cozy , clean and polite staff. There is a little cafe the other end of reception that opens for breakfast , lunch and snacks in the afternoon. There is also a snack bar beside reception that you can buy food too. If your... More 

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Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Gallie 76; Thank you for the review of your recent stay at our hotel. Great to see your positive review and that we were able to make your trip more enjoyable. We all thank you for your business it is appreciated. We hope we have the opportunity to serve you in the near future Please contact me to follow... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Always a pleasure to visit this hotel. Its a great option when traveling on business to the Toronto Airport. The staff is friendly, the rooms are clean. The gym is a little small however it is quiet if you get there at 6am. We enjoyed the Bistro area, drinking a number bottles of wine in the evening. Breakfast was simple,... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Denise B; Thank you for the review of your recent stay at our hotel. The team is happy to see your positive comments and how you were able to enjoy your time away on business. We all thank you for your business and hope to serve you again in the future. Please contact me to follow up on this... More 

washington, DC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Here for a hockey tournament. Paid parking is limited. I agree with other reviewers that interior is dated, but it was clean and the staff was friendly. Did not try food here, since there were plenty of restaurants somewhat nearby.

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear hockeymom9; Thank you very much for your review of your recent stay at our hotel. We are in the process of updating the hotel and will continue this process. I hope your team did well on the trip. Thank you for your business and we hope to serve you again in the future. Please contact me to follow up... More 

Halifax, Canada
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for one night, thankfully only one. The last Courtyard Marriott I stayed in was lovely, staff were excellent, rooms were clean and bed and linens were above average, carpets spotless. I was on a stopover in Toronto and expected this Courtyard to be the same... used the shuttle and "Bill M" was rude and cranky to not... More 

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Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear gulfislandsgirl Thank you very much for your review of your recent stay at our hotel. I am very sorry to hear you did not enjoy your stay at our hotel. I will sit with our Shuttle company team to review your comments and work on ways of improving. We are in the process of updating the hotel and will... More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here from May 21-25 2015, for a family gathering in the Etobicoke area. Also had other family members stayed here on my recommendation, since i'm a Platinum member. Hotel staff was courteous during my stay and keep the hotel very clean. The weekend was very busy since they had Comic Con(i think thats whats its called) at the convention... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear BMW2013F10 Thank you very much for your review of your recent stay at our hotel and your Marriott Reward Platinum status. Glad to hear you enjoyed the hotel, location and team. We all appreciate your business and hope to serve you again in the future. Please contact me to follow up on this or any matter. Peter More 

Indianapolis, Indiana
Level Contributor
220 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An average hotel with above average cleanliness and convenient to the airport. But it needs a facelift. My room was spotless but the carpet was frayed, the walls needed touch-ups, and the pool area needs cosmetic improvements. Ate supper and breakfast at the tiny onsite restaurant and was pleased by the quality and freshness of the food. Convenient in-room microwave... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear redink46142; Thank you for taking the time to review your recent stay at our hotel. We are in the process of updating the hotel and will continue this process. Thank you for the positive comments on the service and cleanliness. Thank you for your business it is appreciated. Please contact me to follow up on this or any matter.... More 

United States
Level Contributor
206 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel (and withdrew a previous review to edit it) several times and some of the front desk staff can be rather distant/unfriendly. One gentleman by the name of James was ALWAYS pleasant and seemed to be very appreciative of your business. Some of the others gave the impression they just wanted to get rid of you... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Toronto Airport, responded to this review

Dear Deruo: Once again thank you for taking the time to review our property. I would be happy if you could contact me directly to review your issues, so we can follow up on them. Thank you for your business and I hope you will give us the opportunity to serve you in the future. Please contact me to follow... More 

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