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All 141 Toronto hotels

The Ritz-Carlton, Toronto

5.0 of 5 Hotel   |   181 Wellington Street West, Toronto, Ontario M5V 3G7, Canada
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The Ritz-Carlton, Toronto
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Ranked #7 of 141 hotels in Toronto
A recent review
5 of 5 stars reviewed 2 days ago
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469 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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  • English first
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  • German first
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English first
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in September and had a great stay. The room was well appointed with beautiful views of the Tower. The location was perfect a 5 minute walk to anywhere. We only had to the chance to eat in Deck which has a great terrace with a beautiful ambance.

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New York, NY
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As some background, we are a young professional couple who prefer to stay at Ritz properties during our weekend trips. Most recently, we traveled to Toronto for St. Patrick's Day weekend. I cannot express my gratitude enough for the care and service we received during this trip. We arrived early on Friday morning, and they permitted an early check-in at... More

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TimTerceira, General Manager at The Ritz-Carlton, Toronto, responded to this review

Thank you for your kind and thoughtful feedback. I am proudly sharing this with our ladies and gentlemen who I am so fortunate to have on our special team. Providing genuine care for our guests is truly our highest mission and as well as being empowered to create unique and memorable experiences. Warm regards and thank you Tim Terceira General... More

Toronto, Canada
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I recently spent a night at this beautiful hotel to celebrate our 33rd wedding anniversary. I have to say that we definitely made the right choice among the many luxury properties available in Toronto. From the moment we were greeted by the valet upon arrival to the check in to the bellman who took us upstairs to... More

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TimTerceira, General Manager at The Ritz-Carlton, Toronto, responded to this review

Thank you for your kind comments and feedback. Congratulations on your 33rd Anniversary and we hope to be welcome you back for many more to come! I will proudly share your comments with our ladies and gentlemen. I know they take great pride in representing The Ritz-Carlton Brand and the joy and genuine satisfaction to know they have had such... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I've stayed here for an event in TO (even though I live in TO) and received amazing service. The check-in was a bit slow (the Guest Service attendant was on the telephone), but the concierge stepped in and took great care of my family and I. We missed the evening snack in the lounge (which was in-house made miniature desserts),... More

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Sudbury, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2014

I stayed at this hotel last weekend. The rooms were very good. The reception service was good. Restaurant service was excellent. The door man and valet parking did not appear to be enthusiastic. They looked bored and preoccupied. Perhaps RC should invest in a good winter overcoat for the valet parkers. I gave my keys to a guy at the... More

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TimTerceira, General Manager at The Ritz-Carlton, Toronto, responded to this review

Thank you for staying with us this past weekend and thank you also for your feedback - it is greatly appreciated. I was pleased to learn that your experiences in our Restaurant, Reception and Guest room were very good and worth your mention; I was however disappointed to learn that your Door and Car Valet experience was not at the... More

Ottawa, Canada
Top Contributor
165 reviews 165 reviews
164 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 12, 2014 via mobile

Booked via Marriott site using points. A few days before check in, I was contacted by the concierge service to ensure they were ready for me.... Wow. Check in was courteous, friendly and classy. The room was superb, large, well appointed, with a large LED TV fridge, Nespresso system with excellent espresso, king bed, great view of the city, Large... More

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Kitchener Ontario
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2014 via mobile

My husband and I stayed for one night on March 8th along with my sister and brother-in-law. Both couples had corner rooms on the 16th floor along with Club access. We had a wonderful stay. The staff was very friendly in all departments and the food and drink were wonderful in the lounge. This was a great, quiet spot to... More

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Southern Ontario
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2014

I've stayed at many 4 star resorts but this is the first 5 star hotel I've stayed at. I didn't expect a big difference but everything was taken up a notch. Amazing staff, flawless check in, and high quality rooms. It was more expensive than I'm used to but it is worth it once in a while for a special... More

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TimTerceira, General Manager at The Ritz-Carlton, Toronto, responded to this review

On behalf of our ladies and gentlemen, thank you for staying with us and for your feedback. I am delighted you enjoyed your stay and that the added touches and attention to detail was appreciated. It was also our pleasure to loan you the USB Cable and is the least we can do to assist you! Thank you also for... More

Montreal, Canada
Top Contributor
170 reviews 170 reviews
27 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed March 10, 2014

Some say "location, location, location". In the case of the Ritz, their motto is more likely "service, service, service". Other than what other reviewers reported on the quality of the rooms, of the hotel, etc, I just want to add 2 examples of why this hotel is way up there. 1. You are a guest, not a customer and you... More

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Ancaster ON
5 reviews 5 reviews
5 of 5 stars Reviewed March 9, 2014

They say you get what you pay for, well they are right when it comes to the Ritz- Carlton in Toronto. Although the rooms may be a little pricier than most, you will have to look hard to find a nicer hotel in Toronto. The rooms are beautiful and the beds are amazing. The hotel location is central to downtown... More

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Additional Information about The Ritz-Carlton, Toronto

Also Known As:
Ritz-Carlton Toronto Hotel Toronto
Ritz-Carlton Toronto Hotel
Address: 181 Wellington Street West, Toronto, Ontario M5V 3G7, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Toronto
#6 Family Hotel in Toronto
#6 Luxury Hotel in Toronto
#13 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
Official Description (provided by the hotel):
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 
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