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The Ritz-Carlton, Toronto

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181 Wellington Street West, Toronto, Ontario M5V 3G7, Canada
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The Ritz-Carlton, Toronto
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The Ritz-Carlton, Toronto
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751 reviews from our community

Traveler rating
    588
    117
    30
    6
    10
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150
260
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196
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cobourg, Ontario
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife, daughter and I stayed for 2 nights and were treated like royalty. We paid the extra for lounge access and the staff in the lounge are phenominal. We booked a suite and the room was spacious and well appointed. The front desk, cleaning etc. staff are all very well trained. I have only stayed at a few Ritz... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Surprisingly, this Ritz experience seemed unusually more expensive than prior stays, and I'm not sure I'd return if it were not for the proximity to the conference center, the CN tower, and so on. All the usual bells and whistles, and staff all tops. Just questioning ROI for the customer this time.

Was this review helpful? Yes 1
Mississauga, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

No detail if left unattended to from perfectly clean rooms to perfectly prepared meals. When you need to be assured of excellence, this is the place. Toca restaurant is superb. Gym well equipped. Couldn't find the sauna or steam room. Perhaps in the spa but no time to go hunting and no guide in room.

Was this review helpful? Yes 1
Kitchener, Ontario
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

No complaints, wonderful room & beds, beautiful bathroom, speedy check in. Valet parking is $$$$ but it is downtown Toronto. No complaints, other than the noisy housekeeping too early in the morning. Will stay again, anytime. We were in a standard room with two queen beds and had a nice view of the CN Tower.

Was this review helpful? Yes 1
Loughborough, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a work's conference and considering there were over 150 attendees the hotel more than coped to deliver the 5 star service. The rooms were well presented and serviced daily. Room service was very punctual and the food always delicious, the staff were always friendly and courteous too. The only negative is that at times there wasn't... More 

Was this review helpful? Yes 1
new york
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Ritz Toronto with my husband and 3 young children for a couple of night during Memorial Day weekend and it was simply amazing. Upon check in we had a minor situation with our room but the GM Darren went above and beyond to make sure our problem was solved and that the remainder of our stay was... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this Ritz Carlton for an extended stay of over a week and would go back anytime. The staff were wonderful and made the stay comfortable and went out of their way to accommodate me and my 5 year old daughter. My daughter was given the Ritz rubber ducks and one had a captain's hat so she asked... More 

Was this review helpful? Yes 3
London
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed there recently and loved every minute - wonderful service, gorgeous room. Restaurants have delicious food and the 8th floor club level is not to be missed. I liked the location a lot as well as the top notch service I received. Will definitely be back!

Was this review helpful? Yes 3
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I live in Toronto but travel quite a bit. I was married in Toronto and chose the Ritz Carlton for our hotel for before/ after the wedding. The staff were curious and very professional. The lobby, restaurant, spa, rooms, waiting areas, etc, etc were all modern yet classic with true design and attention to detail in every carpet, side table,... More 

Was this review helpful? Yes 3
Henfield, United Kingdom
Top Contributor
68 reviews 68 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

On approaching reception we were greeted very pleasantly by Juvelyn at front desk.We had corresponded recently via email and she was very glad to see us. Our room was on 17th floor with fantastic views to The Islands with the CN tower to our right. All the staff were extremely nice and friendly. More so than any other hotel we... More 

Was this review helpful? Yes 5
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