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All 141 Toronto hotels

The Ritz-Carlton, Toronto

5.0 of 5 Hotel   |   181 Wellington Street West, Toronto, Ontario M5V 3G7, Canada
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The Ritz-Carlton, Toronto
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Ranked #4 of 141 hotels in Toronto
A recent review
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537 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After an awful & I mean awful experience in customs, I arrived at the Ritz with my heart still pounding in my chest. Guillermo took me from the cab and ushered me into paradise and bought me a drink before I even checked in, Insta-om! He singlehandedly erased all the nastiness in my arrival to Toronto. The hotel is brand... More

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18 reviews 18 reviews
11 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at the ritz for two nights in a lake view corner suite. Service was superb. Greetings upon checkout and departure were plentiful and staff very helpful. Offered a flute of champagne when we had to wait in checkin line. Concierge very helpful and recommended a great affordable restaurant as well as anytime tickets to aquarium. Get the anytime tickets... More

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14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A luxurious hotel with high end amenities - marble floors at the room entry, large bathroom with a separate shower and tub, cool TV in the mirror feature and double sinks, refrigerator stocked with drinks (for purchase), clean, comfortable bed, and tasteful furniture, heated floors and dimmers for light fixtures. The room was immaculate and well-maintained. In-room coffee was really... More

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Senior Contributor
32 reviews 32 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for four nights and didn't want to leave! Our room was a corner suite so there was plenty of space for the kids and for us. (Our kids are 12 and 11 and they shared the pullout couch) There were 2 bathrooms, two TV's and a privacy door between rooms. Service was impeccable in every way. The concierge... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The experience of staying more than a week in the corner suit of this luxury hotel was certainly amazing. The perfect and personalized round the clock hospitality at the club level was remarkable. Justin and his team offered a privileged feeling with professional care, attention and advise. The view from the corner suit is spectacular and the layout is just... More

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New York City, New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

When we checked in, the staff seemed rather rushed and not as warm and friendly as we expected from a Ritz. The property is gorgeous and well cared for and we enjoyed the public areas. The room was like new, clean and very comfortable. It was just the inconsistency of the staff that made our stay seem average. We know... More

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TimTerceira, General Manager at The Ritz-Carlton, Toronto, responded to this review

Thank you for sharing you feedback and experience with me. It is greatly appreciated and always followed up by myself and our team. Thank you for your positive comments regarding the hotel and guest rooms - we are fortunate to have a wonderful property and we work diligently maintaining it as well. As you appropriately point out, it is not... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Good location and some nice views but two things let it down badly We kep having some rattling noises in the bedroom. We were a little baffled as we were not anywhere near any lifts, or so we thought. Turns out, there was a service lift opposite and what we could hear was just that, a lift going up and... More

Was this review helpful? Yes 3
TimTerceira, General Manager at The Ritz-Carlton, Toronto, responded to this review

Thank you for taking the time to share your experiences from your recent stay with us - it is greatly appreciated and will be even more valuable as we follow up on each item. As guest rooms are located on the exterior perimeter of the hotel, the mechanical sound in your room is puzzling as elevators etc... are located in... More

Seattle, Washington, United States
Top Contributor
62 reviews 62 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 4 nights on the club level and was impressed with the attentive yet discreet level of service, the warm authentic and welcoming hospitality, and the staff's desire to be sure we had a first rate experience. Presentations were always robust and items were kept fresh; the bar was fully stocked and additional needs were anticipated. Add the comfortable... More

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Sudbury, Canada
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was absolutely everything you could ever possibly want in a hotel. Extremely courteous staff and gorgeous rooms with every bell and whistle you could want. We arrived at our hotel significantly early for check-in with the intention of leaving our bags at the desk. Lo and behold the room was already ready and our stay began that morning.... More

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4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Recently stayed here after travelling back from JW Marriott in Muskoka as we make our way back to home in New York. I have to say the Ritz is great. Looks like a new hotel and the rooms and public spaces are clean & staff is wonderful. I try to stay at Marriott properties when we travel and are always... More

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Additional Information about The Ritz-Carlton, Toronto

Address: 181 Wellington Street West, Toronto, Ontario M5V 3G7, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
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Also Known As:
Ritz-Carlton Toronto Hotel Toronto

528 photos of this hotel

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Room/suite (57)
Dining (9)
Pool/beach area (5)
View from room (16)
Hotel & grounds (22)
Bathroom (31)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (12)
Corner Suite (74)
Deluxe King (71)
Pool (19)
Restaurants and Bars (30)
The Hotel (51)

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Hotel & grounds (9)
Room/suite (6)
Dining (8)
Bathroom (1)
Other (9)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Toronto #3 Spa Hotel in Toronto #4 Luxury Hotel in Toronto #6 Romantic Hotel in Toronto #6 Family Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 
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