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All 141 Toronto hotels

The Ritz-Carlton, Toronto

5.0 of 5 Hotel   |   181 Wellington Street West, Toronto, Ontario M5V 3G7, Canada
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The Ritz-Carlton, Toronto
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93%
Ranked #4 of 141 hotels in Toronto
A recent review
5 of 5 stars reviewed 2 days ago
Im4FunTravel
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539 people have reviewed this hotel

Traveler rating
    413
    91
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    5
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102
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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  • Dutch first
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You can feel he quality and service upon arrival. Anything you can ask for, they will take care of. Location is great. The rooms are well maintained and you feel at home while in the room. The only thing about this hotel that is not above 5 star quality is the pool. I know the hotel is in the middle... More

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Philadelphia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Central location. Smart design. Legendary service. A winning combination that sets the bar high for other Toronto 5 star hotel. A special thank you to Hanna who provided exceptionally friendly and helpful advice as the concierge. Thank you and well done!

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tampa
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After an awful & I mean awful experience in customs, I arrived at the Ritz with my heart still pounding in my chest. Guillermo took me from the cab and ushered me into paradise and bought me a drink before I even checked in, Insta-om! He singlehandedly erased all the nastiness in my arrival to Toronto. The hotel is brand... More

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Michigan
Contributor
18 reviews 18 reviews
11 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the ritz for two nights in a lake view corner suite. Service was superb. Greetings upon checkout and departure were plentiful and staff very helpful. Offered a flute of champagne when we had to wait in checkin line. Concierge very helpful and recommended a great affordable restaurant as well as anytime tickets to aquarium. Get the anytime tickets... More

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chicago
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A luxurious hotel with high end amenities - marble floors at the room entry, large bathroom with a separate shower and tub, cool TV in the mirror feature and double sinks, refrigerator stocked with drinks (for purchase), clean, comfortable bed, and tasteful furniture, heated floors and dimmers for light fixtures. The room was immaculate and well-maintained. In-room coffee was really... More

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Senior Contributor
32 reviews 32 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for four nights and didn't want to leave! Our room was a corner suite so there was plenty of space for the kids and for us. (Our kids are 12 and 11 and they shared the pullout couch) There were 2 bathrooms, two TV's and a privacy door between rooms. Service was impeccable in every way. The concierge... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

The experience of staying more than a week in the corner suit of this luxury hotel was certainly amazing. The perfect and personalized round the clock hospitality at the club level was remarkable. Justin and his team offered a privileged feeling with professional care, attention and advise. The view from the corner suit is spectacular and the layout is just... More

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New York City, New York
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

When we checked in, the staff seemed rather rushed and not as warm and friendly as we expected from a Ritz. The property is gorgeous and well cared for and we enjoyed the public areas. The room was like new, clean and very comfortable. It was just the inconsistency of the staff that made our stay seem average. We know... More

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TimTerceira, General Manager at The Ritz-Carlton, Toronto, responded to this review

Thank you for sharing you feedback and experience with me. It is greatly appreciated and always followed up by myself and our team. Thank you for your positive comments regarding the hotel and guest rooms - we are fortunate to have a wonderful property and we work diligently maintaining it as well. As you appropriately point out, it is not... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Good location and some nice views but two things let it down badly We kep having some rattling noises in the bedroom. We were a little baffled as we were not anywhere near any lifts, or so we thought. Turns out, there was a service lift opposite and what we could hear was just that, a lift going up and... More

Was this review helpful? Yes 3
TimTerceira, General Manager at The Ritz-Carlton, Toronto, responded to this review

Thank you for taking the time to share your experiences from your recent stay with us - it is greatly appreciated and will be even more valuable as we follow up on each item. As guest rooms are located on the exterior perimeter of the hotel, the mechanical sound in your room is puzzling as elevators etc... are located in... More

Seattle, Washington, United States
Top Contributor
62 reviews 62 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 4 nights on the club level and was impressed with the attentive yet discreet level of service, the warm authentic and welcoming hospitality, and the staff's desire to be sure we had a first rate experience. Presentations were always robust and items were kept fresh; the bar was fully stocked and additional needs were anticipated. Add the comfortable... More

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Additional Information about The Ritz-Carlton, Toronto

Address: 181 Wellington Street West, Toronto, Ontario M5V 3G7, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
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Also Known As:
Ritz-Carlton Toronto Hotel Toronto

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Toronto #3 Business Hotel in Toronto #4 Luxury Hotel in Toronto #5 Family Hotel in Toronto #6 Romantic Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 
Number of rooms
263

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