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All 141 Toronto hotels

Holiday Inn Toronto Downtown Centre

3.0 of 5 Hotel   |   30 Carlton Street, Toronto, Ontario M5B 2E9, Canada (Downtown Toronto)
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Holiday Inn Toronto Downtown Centre

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65%
Ranked #59 of 141 hotels in Toronto
Certificate of Excellence 2013
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618 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

What an excellent choice. As a seasoned traveller I would recommend this as an excellent value for money choice. Expectations exceeded in every level. Check in staff friendly and helpful (well done Nelie) bell boys and concierge excellent go out of their way to assist (Alex, Ahmed and Justin) cleaning staff (Shelina? Found my lost glasses, thanks!!) breakfast great value... More

Was this review helpful? Yes 1
St. Catharines, Ontario
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a completely renovated old hotel right in the smack of central downtown Toronto. It is close to shops, restaurants and entertainment but I chose it because of it's proximity to where I needed to be for a business trip. I'd stayed here years ago, before Holiday Inn took over, and swore I'd never be back so I was... More

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Tropical_Tammy073, Thank you very much for posting a review on Tripadvisor. We are extremely happy to see you coming back to our renovated Hotel and you have experienced the same level of service you were expecting from Holiday Inn. We are very well located to many attractions in the city and within walking distance from a subway station. Once... More

southern ontario
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was pleasantly surprised to see how clean and updated this hotel was. The location was very central, you could walk to most things downtown, with easy access to subway and street car. The rooms are small so two per room is good. 4 would be crowed. I like the fact the rooms keys were programmed to the elevator, meaning... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear travelfun457, Thank you very much for posting a review on Tripadvisor. We greatly appreciate your remarks about our Hotel and the surroundings. We are very well located, closed to many attractions in the city and within walking distance from College Subway Station. Once again, thank you for staying with us and we hope to welcome you back in the... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Nice room, great staff, clean room, overall pretty good. If you are a light sleeper and not used to trams going up and down outside you might want to choose a hotel with better soundproofing as quite a bit of noise penetrates through the walls from the street. I was not that impressed with the buffet breakfast, but it did... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Mishmash010, Thank you very much for posting a review on Tripadvisor. We are very happy to hear your satisfaction with the rooms and the staff members. We will definitely pass the message in the staff room. We are very sorry to hear that you experienced some discomfort in the hallways regarding the noise from the street. We wanted to... More

London, Canada
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have fond memories of this place from a time before it became a Holiday Inn. I went to a Leafs game with my dad about thirty years ago and it was so convenient walking out of the Gardens and into our hotel right next door. On the recent visit I was there for one night with my wife. She... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

rdr49, thank you for sharing your memories of your dad with us. We hope you got an opportunity to visit the grocery store that has taken over a large part of the former Maple Leaf Gardens. They've kept a lot of touches from the Gardens, and for any Leafs fans it's worth a look -- who wouldn't want to sit... More

Guelph
Top Contributor
57 reviews 57 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on a last minute "blind" booking through Hotwire so had basic expectations going in. We were two couples, each with a room booked and they were friendly and accommodating having us only a couple rooms apart. First impression coming into the lobby was good, stepping off into the elevator into the halls was a different impression as... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Alex D, We sincerely appreciate your posting on Tripadvisor. We are very happy to hear that we met your expectations while visiting the city. We are very close to many shopping and sports Centers. Your comments are very important for our daily operations. Once again, thank you for your business and we hope to welcome you back in the... More

Nottingham, England
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a family of 4 who stayed for 5 nights in this hotel. Everything was just brilliant! We had read other reviews and obviously had some concerns, however, I sometimes wonder what some peoples expectations really are?! Ok the room was not massive but we got on with it and made do, It was fun! We made space for... More

Was this review helpful? Yes 4
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear richfletch, Thank you very much for posting a review on Tripadvisor. We are very pleased to hear how happy you were during your visit to our Hotel. We are centrally located, closed to many attractions in the city. Your comments about our staff member Alex are very well appreciated. Once again, thank you very much for your business and... More

Halifax Regional Municipality, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was amazing from start to finish! We booked a room through hotels.com for it but would have gladly paid full price! Check in was flawless and our room was clean and organized, no funny smells. We had a look out of the city street below and noticed a Cora's was across the street (awesome!). The staff were amazing,... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

AmandaT14, we're sure that you are very busy with your newborn and are thankful you took the time out of your day to write a review of your recent stay with us. We're glad you enjoyed your time at our hotel, and happy to hear you were able to take advantage of our great location. We're also proud of our... More

Michigan
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

One night stay on a get-away weekend with my husband. Room adequate and nicely appointed (though the closet was tiny as was the separate closet for the mini-fridge and safe--we couldn't close the door and had to move the fridge a bit to get IT open. Only complaint about the room was that it was VERY warm, and no way... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear starbuck1111, We greatly appreciate your comments posted on Tripadvisor. We are very happy to hear how satisfied you were while staying with us. We are proud to offer such a great buffet breakfast to our guests. We are sorry to hear about the inconvenience finding our parking lot. Once again, thank you very much for your business and we... More

1 review
4 of 5 stars Reviewed 1 week ago

We went back to Toronto for a vacation after couple of months being away. We missed the city so much, more so the things you can do around the city. Upon looking for hotels to stay in the city we were not sure about this hotel but it sure exceeded our expectations. The hotel is compact but full of the... More

Was this review helpful? Yes
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Jes O, Thank you very much for posting a review on Tripadvisor. We are very pleased to hear how satisfied you were while visiting the city. We are very well located to many important venues in the downtown core. Your comments about our staff members are very well appreciated and we are very proud of the service they all... More

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Additional Information about Holiday Inn Toronto Downtown Centre

Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto
Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 141 hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
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