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Holiday Inn Toronto Downtown Centre

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30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
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Holiday Inn Toronto Downtown Centre
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Holiday Inn Toronto Downtown Centre
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919 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
Level Contributor
259 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here over the weekend and it worked for its purpose. We weren't in the room a lot which was a good thing because the rooms are not large at all. The beds barely leave space at the end to get around the room. However, the room was very clean and the bathroom is also not big, it was spotless.... More 

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Wolverhampton
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Easy and quick check in and very friendly and helpful staff in reception. The room was clean and comfortable and was just about large enough for two people with two large suitcases! The hotel is ideally situated close to the subway which proved to be both cheap and convenient. Plenty of food and drink outlets nearby to suit all tastes.

Was this review helpful? Yes 2
Edmonton, Canada
Level Contributor
145 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked this room using air miles so wasn't expected much of a room and we were not disappointed. We were on the 7th floor, no view at all. Room was very cramped. If you are a group of 4 then it would be even more cramped. Security is tight here. Have to us your room key to operate the elevator.... More 

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Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I visited for 3 nights with my dog (a 6 month old Boston Terrier puppy at the time). Although the neighbourhood is not the most pet friendly it was good and the hotel was happy to accommodate my puppy. The hotel was simple but modern and clean. The room I had was small with a very small window looking between... More 

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Talsi, Latvia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The localization is very good. We can go anywhere in Toronto by walking. Hotel silent ( because our room was on the 11th floor), comfortable. The rooms is clean. Staff is professional. Free wi-fi, fast and stable.

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Rio de Janeiro, RJ
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The localization is awsome. You can go anywhere in Toronto by walking. It´s right in the corne for Colle St and Yonge St. It´s silent, confrotable, but the rooms as too small just like others Holiday Inn i´ve stayed.

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Bruna A for your review. We're glad you had a fun time exploring Toronto. There's so much to see and do, it's easy to walk all day, and not even notice! Thank you for staying with us. We hope to see you again soon. More 

Vancouver, Canada
Level Contributor
197 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

great view rooms are not too bad good to go this hotel and visit other attractions downtown Toronto, it was fun we tried all different types of food the hotel is pretty nice inside.The room is clean and the staff is very professional.

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Cynthia N for your review. We're happy to hear you had a chance to enjoy some of the local restaurants during your stay! Thank you for staying with us. We hope to see you again soon. More 

Copenhagen, Denmark
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed one night, but I feel luckily that I only booked one night here. Good things first: nice location in downtown close to both universites and a metro station; the cleanliness of a holiday inn room is consistent here; quite room and free-wifi, which is fast and stable. The check-in staff J did not make me feel welcomed like other... More 

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you SweDK for your review. We're sorry to hear you did not enjoy your stay, and apologize if you did not feel welcome upon check in. We'd like to investigate the issues you brought to our attention, and hope you'll contact us with more details of your visit (your name, arrival date, and any additional feedback you'd like to... More 

Athens, Greece
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms need renovation, my was at the back site of the building with the noise of the generators and the smell of the kitchen always there once I opened the window. Food was just acceptable, I had to call three times to get the safe box repaired. However the staff ( mainly immigrants) was polite and helpful. Not to suggest... More 

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Yiannis R for your review. We're sorry to hear you were not comfortable in your room. Should you choose to stay with us again, please let us know you'd prefer a room on a higher floor and we will be happy to add the request to your profile. Thank you for staying with us. More 

Dublin, Ireland
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a business trip to Toronto. Room was fine and lobby etc was good. Went to the gym early and was shocked. I've seen some bad hotel gyms but this was atrocious. They shouldn't advertise a fitness area at all. To top it off, I start to stretch and noticed hundreds of insects all over the floor. Went... More 

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you NP1976 for bringing these issues to our attention. We apologize for falling short of our standards of cleanliness in the gym, and the lack of care you received when you spoke to Front Desk. We have forwarded your comments to our Director of Housekeeping and the Director of Guest Services to follow up with their staff. Once again,... More 

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