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Holiday Inn Toronto Downtown Centre

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30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
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Holiday Inn Toronto Downtown Centre
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Holiday Inn Toronto Downtown Centre
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949 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night on our way from Cananda to US. We got a good night sleep in a small, but fine room - though there was a bit noise from the aircon. The restaurant and the breakfast menu had a high standard. We used the swimmingpool that also had a high standard, but there was no closet... More 

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Madrid, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My family and I (5 people) were on holidays during April in 2012 . 1-LOCATION Good location, close to subway College Station, many blocks to Lesgilative Assembly Ontario, the main street (Young, Bay, Bloor), Royal Ontario Museum, near Eaton Center, several restaurants, stores, etc. 2-ROOM Clean, bathroon small and the room just confortable for 3 people. The crib (cradle) location... More 

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Leeds, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great location near to the University and close to a subway station. Easy access to the sights of Toronto. Room was a decent size, clean, had everything you needed. If you are looking for a basic bedroom for the night, then this hotel does the job.

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Bexxx_S, thank you for your review. We're glad to hear you enjoyed our location, and hope you had a good time exploring Downtown Toronto. Thank you for staying with us. We hope to see you again soon. More 

Washington DC, District of Columbia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

While the hotel is fairly conveniently located (albeit currently surrounded by construction), the rooms are fairly compact, especially for the price (talking $200CAD+ per night). Parking is extra, and a convoluted process of ticketing and validation. The complimentary wifi was a hassle, and required entry of a code that changed every 24 hours. Overall, I'd definitely stay somewhere else in... More 

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

David W, thank you for sharing your comments with us. We apologize for falling short of your expectations of value and service, and will share your feedback with our team to explore ways we can improve in the future. We're sorry to hear you did not enjoy your stay, and hope you'll reconsider your decision to stay elsewhere on your... More 

Hamilton, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel was centrally located. Very clean and service was great. Extremely helpful and friendly staff. Room a little small but that was fine. Parking lot of hotel a little tricky to get to in heavy traffic but overall very satisfied. We got a great rate so can't complain.

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you italchica17 for your review. We're glad you enjoyed your stay, and appreciate you sharing your experience with us. Thank you for staying with us. We hope to see you again soon! More 

Hamburg, Germany
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

The Inn has a great location in downtown and easy to get there from the highway. The rooms were very old and ours smelled like someone had been smoking there for years and the windows are so small you can not get fresh air in... Very overpriced!!!

Was this review helpful? Yes 2
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you benebrand for your review. We're sorry to hear you feel you did not receive value for your money during your stay and would be interested in hearing more from you about how we could improve your experience in the future. If you'd like to discuss your stay further, we hope you'll contact us at g.desilva@hitorontodowntown.ca. Thank you for... More 

Northamptonshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 3 nights to explore Toronto, the location was excellent, staff were helpful and we easily found our way around. The concierge and bell staff were great, helping us arrange reservations and transport to make the most of our stay. Our room was clean and well kept, although a little snug for 4 people with luggage and WiFi... More 

Was this review helpful? Yes 2
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Dawnzhann for your review. We're glad you enjoyed your stay and found our staff to be welcoming during your visit. Thank you for staying with us. We hope to see you on your next trip to Toronto! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Better than average experience and nice people throughout the location. Stayed overnight on July 14 2015 and we were very impressed with the location and proximity to almost anything you would look to find. The old Maple Leaf Gardens is right next door and is now a Loblaws grocery store that has different options for dining in a cafeteria style... More 

Was this review helpful? Yes 3
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you David H for your review. We're glad to hear you enjoyed your stay, and hope you had an opportunity to watch some of the PanAm Basketball, which is taking place next door to our hotel in the Mattamy Athletic Centre. Thank you for staying with us. We hope to see you again soon. More 

Montreal, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel downtown toronto, walking distance to the danford music hall, greektown, gay village. Next to a huge lowblaws and lcbo. Nice clean rooms bit kinda on the small side. Staff was really nice ans helpful.

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you mongreloflove for your review. We're glad to see you enjoyed your stay, and appreciate you letting our future guests know about where to visit on their next trip to Toronto. Thank you for staying with us. More 

Nepean
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn Toronto Downtown Centre and it is very centrally located. The price was right, and the room was clean. The sheets were clean and decent as well. It is close to the gay village and nice area surrounding it. Parking is right behind the hotel and it's charged right on your bill.

Was this review helpful? Yes
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Happy1232013 for your kind review. We're glad you enjoyed your stay, and found our hotel clean and comfortable during your visit. Thank you for staying with us. We hope to see you again soon! More 

Hotel Review Summarization

What travelers say

  • Great location(13)
  • Very clean(8)
  • Small fridge(4)
  • Subways stations(3)
  • Rooms are small(3)
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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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