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Holiday Inn Toronto Downtown Centre

3.0 of 5 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
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Holiday Inn Toronto Downtown Centre
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Holiday Inn Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
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780 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed 2 nights for a business meeting. The lobby is beautiful and check-in fast and easy. Staff is very polite and helpful. The rooms are small for 2 persons sharing the room and the bathroom is way too small !! Overall, the rooms were clean and bed was confortable. The only thing we had to call the desk because... More

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1 review
4 of 5 stars Reviewed 1 week ago

I am using this hotel from Monday and tonight is fourth night at this hotel. The most impressed service at this hotel is excellent services at breakfast restaurant. All of them are very kind and, as it is the start of the day, we can start every day very happy. As a guest on business trip, honestly speaking, it was... More

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Halifax, Canada
Top Contributor
57 reviews 57 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Check-in was simple, staff weren't very friendly (a bit too 'professional'). Single room wasn't available, so we had to have a double room, thought it didn't look like it had been inspected: bath faucet was pulled out of the wall, armchair was dirty, bathroom looked rushed (shower curtain half on, towels shoved in a shelf), there was 1 coffee packet... More

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Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Amazing location, amazing customer service, very clean. The water pressure in the shower was AMAZING!! My negatives... My friend complained that the shape of the room made her a bit closterphobic; it was on the small side. And the gym had several machines that were not working. The staffs suggestion was to go across the street to a gym that... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a pretty average hotel for a good price but in a great location. The rooms were clean and nice but a little small and ours smelled like cigarette smoke even though it is a non smoking room. The staff were friendly and helpful. Be aware that, because it is so affordable, this hotel is also very busy so... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you for your review. It's always nice to hear from our returning guests. We are a non-smoking property and are very sorry to hear your room smelled like cigarette smoke during your last visit. Thank you for staying with us. More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good location, within walking distance to all major attractions but for those that prefer not to walk, Subway station not to far away and trolley passes right in front of the hotel. The hallways were a little Querky, felt almost as if you were in a maze but still charming. Worst part was parking (C$28) was limited at the hotel... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Rosemary R for your review. We're happy to hear you enjoyed your stay with us, and hope you'll visit us again soon. Thank you for staying with us! More

Poplar Bluff, Missouri
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay- the room was quite small, but considering that we spent most of the time sightseeing, that wasn't a problem. It was interesting to see how they used the space they had in the rooms to their best advantage. The pool was very nice, as was the adjoining fitness center. No microwave in our room, but there was... More

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you SarahJ100100 for taking the time to share your experience online. We're happy to hear you enjoyed sightseeing around Toronto, the pool and fitness room. We're also glad to see you noticed our efforts to make the most effective use of the space in our guestrooms. Thank you for staying with us, and we hope to see you again... More

Vancouver, Canada
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights on a business trip since I booked late and my preferred choices were sold-out. While the location is good, the rooms are small and darl, especially if you get a room not facing onto Carelton Street. It has a gym (thank goodness, because the rooms are too small to workout in), but its a depressing... More

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you for your review. We're sorry to hear you did not enjoy your stay with us, and have taken your comments under advisement and shared with our Director of Housekeeping and Director of Engineering. They have been tasked with going through the hotel floor by floor and making necessary repairs, shampooing carpets and washing the walls, to ensure the... More

Bloomington, Indiana
Contributor
15 reviews 15 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Toronto Downtown, just off Younge St., is conveniently located for tourists near Toronto's main entertainment and dining areas. The hotel is part of a much larger building from the 1970s so the lobby, restaurant and rooms are somewhat dark and dated. The smallish bathrooms have been stylishly remodeled. Furnishings are typical Holiday Inn, adequate but not luxurious.... More

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you for your review. We're happy to hear you would recommend our location for tourists looking to experience Downtown Toronto, and that you enjoyed your stay. Thank you for staying with us, and we hope to see you again soon. More

New York City, New York
Top Contributor
189 reviews 189 reviews
159 hotel reviews
319 helpful votes 319 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights over the weekend, and the location couldn't have been any better. We opted to take the metro from the airport, and this hotel is only one block away from the College Station stop. The entrance is a bit hard to find, but if you look for green lights you're in the right spot. When... More

Was this review helpful? Yes 3
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you BoysInNY for your review. We're glad to hear you stopped by Church Street, as it is one of the best places to go in the city if you're looking for a great Hallowe'en party. Thank you for staying with us, and we hope to see you again soon. More

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Additional Information about Holiday Inn Toronto Downtown Centre

Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
Number of rooms: 513
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Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto

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