I stayed for 3 night in a double room with breakfast included. Pros: -great location, close to subway and all amenities right in the heart of downtown -great customer service (i.e. they validated 3 hours of free parking because my conference wasn't done until late evening) -complimentary wi-fi internet -great breakfast buffet, amazing food with fast and courteous service Cons:... More

Nice decor since the renovation, though the rooms have got smaller! But they are well furnished, including a fridge, and very clean and well designed. Good breakfast. One word of caution - if you are in the public washrooms for too long, the lights are on a movement sensor by the door and go out after about a minute leaving... More

We stayed here mid March 2012. I have stayed in many many hotels. This hotel I would not stay in again. First off the check in was super slow as well a the checkout, like 20 minutes or longer! The keys were not working so we had to get the bell hop to let us in to our room, inconvenient!... More

the rooms are newly renovated, although they are pretty small. Location is great, so close to Dundas square and also universities. My room was clean, but the AC kept pumping cold air into the room although I tried to set it a bit warmer. Also the cover sheet was just a blanket, and with the cold room, it just seemed... More

I agree with recent reviewers that this hotel offers a great central location with easy access to trams and metro at a reasonable price. The 'downtown' bus service from the airport drops you off at the Chelsea Hotel which is 5-10 minute walk to the hotel. Staff were very helpful and the 24 hour breakfast restaurant directly across the street... More

This is a very good place to stay. Great location and an extremely helpful staff. We were able to do our washing which is very helpful when you are travelling for an extended time. The Carlton restaurant is fantastic. Both the chefs and the waiters are outstanding. We ate here twice and were not disappointed the second time - still... More

We come to Toronto frequently and have been trying different hotels around the city. It's been getting expensive so we're looking for a way to balance cost against that feeling of luxury. The Holiday Inn meets that challenge! In many of the boutique hotels, already charging you an arm and a leg for the luxury, wireless internet access is an... More

I stayed here for 2 nights and had an overall good experience. I used to work here when it was still Days Inn Hotel, but never went back after I left Toronto 9 years ago, so I was pleasantly surprised to see the new slick and modern decor. They told me that the whole renovation cost over $20 million, and... More

Booked trip on Expedia. Room was small and had two entry doors. When there was a knock, you could not tell which room it was for. Location is fabulous and the room was very clean. If you want privacy, ask for rooms with one entry door. I had a room ending in 9, which had two entry doors which was... More