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All 141 Toronto hotels

Holiday Inn Toronto Downtown Centre

3.0 of 5 Hotel   |   30 Carlton Street, Toronto, Ontario M5B 2E9, Canada (Downtown Toronto)
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Holiday Inn Toronto Downtown Centre
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65%
Ranked #60 of 141 hotels in Toronto
A recent review
5 of 5 stars reviewed today
66CIndyD Barrie, Canada
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684 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
Barrie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

We stayed at this hotel for an overnight mother/daughter shopping trip! The service was excellent and staff was extremely friendly. The lobby is beautiful and found our room to be perfect for us. We really enjoyed the location as it was a short walk to shopping and a variety of restaurants! We would recommend this property!

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Chapleau, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

We checked in and were initially impressed by the lobby, but once we got to our floor, the hallways looked a little dingy, and our room was even worse. The carpet was filthy, and the walls were scuffed up. The room was very narrow and the TV was off to the side, by the window. The hotel definitely needs an... More

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1 review
4 of 5 stars Reviewed yesterday NEW

my family and i go here every year, not a bad place to stay but could use some updating. nice deck near pool area and is convinient for our needs. a few years ago, there was a leak in the bathroom and my father injured himself, but they gave us a free night. always clean and nice.

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent 4 nights here with my wife earlier this month. We were looking for a cheap city break and the price is quite reasonable. The hotel itself could definitely do with a bit of updating but it was clean and for the price was acceptable. The location however is fantastic, right in the centre of things, near shopping district,... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

AndrewAdventurer, we're so glad to hear that you and your wife enjoyed your stay with us. We hope the weather cooperated with you on your walking trip around Toronto, and hope to see you again soon! More

Gatineau
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Bed bug bites on me and my daughter. Hotel steamed clothing but offered no compensation for lost morning waiting for clothes or inconvenience Managers thought they helped by trying to ensure I went home with no bugs

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Louise1969caa, thank you for bringing this to our attention. We take these issues very seriously, and called an outside pest control company to perform an inspection of your room. Rest assured, they found no traces of bed bugs in your room. Thank you for staying with us. More

Peterborough, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel a little tired and in need of updating. We had a small room and the hotel corridors not designed for lots of bags or wheelchairs ! Good location in the middle of town, access to local transport. Room needed some decorating but generally clean and tidy.

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

18Kel, thank you for taking the time to share your experience with us. We have forwarded your comments regarding the updates to our Director of Engineering and Housekeeping to incorporate into their preventative maintenance plans. We're glad to hear you were able to take advantage of our great location, and that you found our rooms to be clean and tidy.... More

Vancouver, Canada
Top Contributor
59 reviews 59 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had a quick 3 day stop over in TO and wanted a reasonably priced hotel close to the action. The Holiday Inn fit the bill. Check in was smooth and staff were very friendly and helpful. The rooms were good sized and clean. I think the hotel recently had a reno done so rooms were also in good condition. The... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

smyzzz, thank you for taking the time to write a review. Our hotel underwent a $24 million dollar renovation in 2010/2011, and we're glad to hear you felt the rooms were clean and comfortable during your stay. We're sorry to hear you had an issue with your hot water. We've forwarded your comments to our Director of Engineering to investigate.... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a quick trip to Toronto to visit the Hockey Hall of Fame. I wasn't sure how I was going to get to the hotel from the Pearson airport. I took the Toronto Airport Express which dropped me off at the Eaton (Delta) Chelsea and walked about 5 minutes to the hotel. Hotel has a nice lobby,... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

ncn1974, thank you for your "Ah-Mazing" review. We're so glad to hear you enjoyed your stay, and that our staff was able to make you feel welcome during your visit. We're looking forward to sharing your comments with our staff at our upcoming pot-luck lunch! Thank you for staying with us, and we hope to see you again soon! (and... More

1 review
5 of 5 stars Reviewed 1 week ago

Just got back from a recent 5 day holiday trip with the wife and son. From the early check-in to the free late checkout, this place was great. Clean small room on the 19th floor was perfect. My son enjoyed the pool. Everything was close and so conveniently accessed, this will be my go to hotel in the future!!

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Valued guest, Thank you for posting a review on Tripadvisor. We are very happy to see that you have enjoyed your trip with your family at our Hotel. We continue to improve our services and we are extremely happy to hear we have met your expectations. We are located very close to many important venues in the city, restaurants,... More

Needville, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel recently while attending a convention. It is located close to subways, buses, restaurants, and shopping. The beds were comfortable and the pillows great. This was by far the best sleeping we have had in a long time at a hotel. We will definitely stay there again.

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Valued Guest, We sincerely appreciate your comments via Tripadvisor. We are extremely pleased to hear that we have met your expectations while you were visiting Toronto with your friends. We will definitely share your comments with the Hotel staff to motivate them for the continuing hard work they put on a daily basis. Once again, thank you for choosing... More

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Additional Information about Holiday Inn Toronto Downtown Centre

Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
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Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#22 Spa Hotel in Toronto
Hotel Class
Number of rooms
536

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