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All 142 Toronto hotels

Holiday Inn Toronto Downtown Centre

3.0 of 5 Hotel   |   30 Carlton Street, Toronto, Ontario M5B 2E9, Canada (Downtown Toronto)
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Holiday Inn Toronto Downtown Centre
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Ranked #59 of 142 Hotels in Toronto
A recent review
3 of 5 stars reviewed 1 week ago
Diachel Washington DC, District of Columbia
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762 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Room was very compact. Extremely poor wi-fi. Don't bother calling for technical support-the 800 number they list is for the U.S. After several unhelpful calls to the front desk we gave up and went across the street to the Golden Griddle. Their wi-fi was free and fast. We also had, on 3 separate occasions, strange men knocking at our door,... More

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Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I give this hotel a 3 star because of the location. There's a metro less than a block from the hotel. It's also walking distance to Dundas Square (10mins), CN Tower, Rogers Center, Ripleys Museum, (30mins), Ferry gate to islands (30mins), Little Italy (35mins), Kesington Market (30mins), St. Lawrence Market (30mins). When I visit a city for the first time,... More

Was this review helpful? Yes 1
Orange, California
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was clean, comfortable, modern and well furnished. The front desk staff and concierge were very friendly and helpful. I would highly recommend this hotel and will stay here again when in Toronto

Was this review helpful? Yes 4
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Greenman305, thank you for your kind review. We're glad to hear you enjoyed your stay, and felt welcomed by the staff. Thank you for staying with us, and we hope to see you again soon. More

Barrie, Canada
Top Contributor
59 reviews 59 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel, just beside the old Maple leaf Gardens is well suited to accessing most of downtown Toronto. The front desk staff are congenial, though accessing them by phone from the room is very difficult. The call went to voice mail and a promise by the manager to return the call in a timely manner did not occur...nor did it... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you, moncoer, for your review. We're glad to hear enjoyed our central location during your stay. We've forwarded your review to our Director of Front Office and General Manager to investigate why your voicemail to the Manager on Duty was not returned. We appreciate you bringing this to our attention, and apologize that your call went unanswered. Thank you... More

Brighton and Hove, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely comfortable place to stay.We loved the choice of pillows available.The large double shower was a great treat as hotel showers can be quite pokey.We would have liked a bigger washbasin area but it was fine for two nights.We really enjoyed being so close to so any shops and restaurants.The chinese opposite the hotel was superb:huge portions!would definitley go... More

Was this review helpful? Yes 3
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you for your review. We're glad to hear you were comfortable in your room, and that you had an opportunity to explore the neighbourhood. Thank you for staying with us, and we look forward to welcoming you back soon! More

Luton, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there 5 nights, and if looking to explore downtown Toronto the location is perfect. Everything was easily walking distance and very convenient. Alex, on the tourist help desk was great help at guiding us. We also found the staff quite helpful and friendly. Breakfast was limited variety. Personally, i preferred the many breakfast options right outside the hotel... More

Was this review helpful? Yes 4
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Reema D for your review. We're happy to hear you enjoyed your visit with us. Thank you for staying with us. More

Kitchener, Canada
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed one night with my boyfriend when we decided to come into the city for a night. I've stayed here before and the reason I came back would have to be the location. This hotel is right off Young St and a short walk to the Eaton Centre or Dundas Square. It's an older hotel and the rooms... More

Was this review helpful? Yes 2
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Brucie35, we couldn't have said it better, ourselves! Thank you for your kind review, and we look forward to welcoming you back soon. More

Southport, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having stayed in the not so nice Holiday Inn on the American side of the Falls at Niagara previous to this stay I was a little apprehensive.. All was good tho.. This hotel is to the usual Holiday Inn standard.. Lovely room and comfy bed and pillows.. Wifi worked a treat too.. Its about a 20-30 min walk to the... More

Was this review helpful? Yes 2
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you for your review. We're glad to hear you had a comfortable nights sleep, and that you enjoyed your stay. We hope you had a great time on the bus tour of Toronto, and learned something new about our great city. Thank you for staying with us, and we hope to see you again soon. More

Huonville, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went for a hockey game at Air Canada Centre. Great room with a comfy king bed and all the amenities we needed. The bathroom was immaculate and the shower was wonderful after a long night out. Parking was convenient underneath the hotel. Starbucks in the lobby and Tim Horton's just down the road. Guest services were very helpful and... More

Was this review helpful? Yes 2
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

James S, thank you for taking the time to write a review of your recent stay with us. We're glad to hear you enjoyed your stay, and hope the good guys won during the hockey game! We hope to see you again in playoff season (hey, we're Leafs fans, this HAS to be the year. Right?) More

Bronx, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I must pay special kudos to your wonderful concierge, Alex, who was most helpful in guiding us to your hotel from some obscure location since the QEW expressway was closed; thus, we got veered off and sight-tracked a bit, but, Alex pointed us the way ;) Alex deserves a huge raise and his help was most appreciated!

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Chrisjb65 for sharing your comments with us. Toronto has two seasons -- Winter and Construction. We're happy to hear Alex was able to help you navigate the city when the QEW was closed. We will be sure to share your comments with him, and hope we'll see you again soon (maybe in winter, this time?) More

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Additional Information about Holiday Inn Toronto Downtown Centre

Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
Number of rooms: 513
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Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto

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