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All 141 Toronto hotels

Holiday Inn Toronto Downtown Centre

3.0 of 5 Hotel   |   30 Carlton Street, Toronto, Ontario M5B 2E9, Canada (Downtown Toronto)
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Holiday Inn Toronto Downtown Centre
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65%
Ranked #59 of 141 hotels in Toronto
Certificate of Excellence 2013
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614 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have fond memories of this place from a time before it became a Holiday Inn. I went to a Leafs game with my dad about thirty years ago and it was so convenient walking out of the Gardens and into our hotel right next door. On the recent visit I was there for one night with my wife. She... More

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Guelph
Top Contributor
57 reviews 57 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here on a last minute "blind" booking through Hotwire so had basic expectations going in. We were two couples, each with a room booked and they were friendly and accommodating having us only a couple rooms apart. First impression coming into the lobby was good, stepping off into the elevator into the halls was a different impression as... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Alex D, We sincerely appreciate your posting on Tripadvisor. We are very happy to hear that we met your expectations while visiting the city. We are very close to many shopping and sports Centers. Your comments are very important for our daily operations. Once again, thank you for your business and we hope to welcome you back in the... More

Nottingham, England
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are a family of 4 who stayed for 5 nights in this hotel. Everything was just brilliant! We had read other reviews and obviously had some concerns, however, I sometimes wonder what some peoples expectations really are?! Ok the room was not massive but we got on with it and made do, It was fun! We made space for... More

Was this review helpful? Yes 3
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear richfletch, Thank you very much for posting a review on Tripadvisor. We are very pleased to hear how happy you were during your visit to our Hotel. We are centrally located, closed to many attractions in the city. Your comments about our staff member Alex are very well appreciated. Once again, thank you very much for your business and... More

Halifax Regional Municipality, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was amazing from start to finish! We booked a room through hotels.com for it but would have gladly paid full price! Check in was flawless and our room was clean and organized, no funny smells. We had a look out of the city street below and noticed a Cora's was across the street (awesome!). The staff were amazing,... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

AmandaT14, we're sure that you are very busy with your newborn and are thankful you took the time out of your day to write a review of your recent stay with us. We're glad you enjoyed your time at our hotel, and happy to hear you were able to take advantage of our great location. We're also proud of our... More

Michigan
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

One night stay on a get-away weekend with my husband. Room adequate and nicely appointed (though the closet was tiny as was the separate closet for the mini-fridge and safe--we couldn't close the door and had to move the fridge a bit to get IT open. Only complaint about the room was that it was VERY warm, and no way... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear starbuck1111, We greatly appreciate your comments posted on Tripadvisor. We are very happy to hear how satisfied you were while staying with us. We are proud to offer such a great buffet breakfast to our guests. We are sorry to hear about the inconvenience finding our parking lot. Once again, thank you very much for your business and we... More

1 review
4 of 5 stars Reviewed 1 week ago

We went back to Toronto for a vacation after couple of months being away. We missed the city so much, more so the things you can do around the city. Upon looking for hotels to stay in the city we were not sure about this hotel but it sure exceeded our expectations. The hotel is compact but full of the... More

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George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Jes O, Thank you very much for posting a review on Tripadvisor. We are very pleased to hear how satisfied you were while visiting the city. We are very well located to many important venues in the downtown core. Your comments about our staff members are very well appreciated and we are very proud of the service they all... More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great downtown location.Room very clean. Great check in gift for being an IHG member. Very accessible. Starbucks in lobby. Movie theater, spa, souvenir/convenience shop and restaurants in building. Near shopping, public transport, food etc. Easy check in. Staff very helpful when I needed early check in and late check out. Concierge helpful with calling a taxi. Will stay again.

Was this review helpful? Yes
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you for taking the time to write a review. We're happy to hear you enjoyed your stay with us, and look forward to seeing you again soon. More

Mississauga, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Checked in was easy, room was nice but very small. I walked into the bathroom to check everything out and I noticed the ceiling in the shower was bubbly I didn't think much of it I just thought it was patch work. I ended up taking a shower before I went out, went about my business getting ready when all... More

Was this review helpful? Yes 2
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Leigh9191, thank you for bringing these issues to our attention, as this is not up to our standards of service. I'm sorry to hear you did not enjoy your stay with us, and would like to invite you to contact me directly, so that I may follow up with the appropriate departments and help rectify the issue for you. Please... More

Glasgow
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here while attending a conference in Downtown Toronto at the end March 2014. Just an average Holiday Inn really, although my bedroom was pretty big. A/C not easy to work out and room remained boiling hot even with heating switched off. Carpets etc. could be cleaner; my duvet cover had something that looked like a blood smear when I... More

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Dear Filippo_Glasgow, We sincerely appreciate your review on Tripadvisor. We are very sorry to hear that you have experienced some discomfort while stayed with us. Please accept our most sincere apologies and we would like to thank you for your business. We hope to see you coming back to our Hotel for a second chance.Once again, thank you for staying... More

Ontario
Contributor
16 reviews 16 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you're looking to be in a central downtown location for a reasonable price, this could be your spot. Steps from the subway station, two blocks from the Eaton Centre, you can get anywhere quickly. What you sacrifice for price is space; we had a King room and it was a tight fit. WiFi presented a few problems in not... More

Was this review helpful? Yes 1
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you iatlo for your review. We're glad you enjoyed your stay with us, and hope to see you again soon! More

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Additional Information about Holiday Inn Toronto Downtown Centre

Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto
Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 141 hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
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