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Doubletree by Hilton Toronto Downtown

#32 of 139 Hotels in Toronto
Certificate of Excellence
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108 Chestnut St., Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
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1 room 1 guest
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Doubletree by Hilton Toronto Downtown
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755 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel offers good value for the accommodation and location. Tucked in behind City Hall it is convenient to public transit lines and easy walking distance to sporting venues, theatres, Kensington, Baldwin St., Yonge St. Our room was pleasant and comfortable (especially the bed!) and our interactions with all staff were also pleasant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Mitchell Y Thank you very much for taking the time to post your review of our hotel and I am very happy that you enjoyed your stay with us and found our team members friendly and pleasant and your guest room to be comfortable. Thank you for choosing to stay with us and we hope to welcome you back... More 

London, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A clean and modern hotel located 2 blocks from the Eaton center and across the street from the Bus station. It is close to everything including Chinatown/Kensington Market, which is only a 10 min walk away. We were warmly greeted at checkin and given warm oatmeal cookies, which was a nice touch. The rooms are updated with modern furnishing, including... More 

Was this review helpful? Yes
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Hawksley Thank you very much for taking the time to post your review of our hotel and for sharing your feedback about your recent stay with us. I am very happy that you enjoyed your stay with us and found our hotel to be clean and modern and that our fantastic location suited all of your needs. Thank you... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I decided to spend the weekend in Toronto. We are pretty loyal to the Hilton brand and we are Diamond members, so we do stay a quite a few Hilton properties. We choose this DoubleTree, because of the location. It is a couple of blocks from Yonge and Dundas street so it is pretty much in the... More 

Was this review helpful? Yes
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear TravelingShouldBGr8 Thank you very much for taking the time to post your review of our hotel and I am very happy that you found our front desk team members to be friendly and that you enjoyed our delicious breakfast buffet. I thank you so much for being a loyal Hhonors member and visiting our hotel. Thank you very much... More 

Suwanee, Georgia, United States
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We had a room on floor 20 with a great view of the CN Tower. Room was very clean, had everything we needed including a mini refrigerator. A nice perk was finding bottled water everyday after the room cleaning. It pays to be Honors members, I guess and we also went to the front of the line at check in... More 

Was this review helpful? Yes
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Grace C Thank you very much for taking the time to post your review of our hotel and I am so pleased that you found our team members friendly and helpful and that our incredible location suited your needs. I also am happy that you were able to enjoy some of the perks that absolutely do come with being... More 

St. Marys, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just spent our !8 year anniversary in Toronto at the Double Tree and found the Staff very helpful and friendly rooms where clean pool was nice and warm and you have to get the warm chocolate chip cookies they come with the room . There is safe parking right under the hotel and we where very central to all... More 

Was this review helpful? Yes
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Reggie39 Thank you very much for taking the time to post your review of our hotel and I am so happy that you had a great stay with us and that you found our team members helpful and friendly and our hotel clean. Thank you very much for choosing to stay with us and we hope to welcome you... More 

Coggeshall, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We, two seniors, arrived fairly late (around 10pm) and were offered either a room on the 4th or 24th floors. we took the higher one and were rewarded with a very good view over Toronto. Comfortable bed, adequate sized room, with, sadly, two problems, both of which we took up with the very helpful manager when we left. There was... More 

Was this review helpful? Yes
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear OldEssexMan Thank you so much for taking the time to post your review of our hotel and I am sorry for the challenges with your air conditioning, I know that can be so frustrating and we will look into it. I thank you so much for your feedback and I am sorry we did not give you a great... More 

London, United Kingdom
Level Contributor
147 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed 1 week ago

This Doubletree property is the Old Metropolitan Hotel, it has been somewhat refurbished, but the rooms still do not reach the "Hilton" standard, and the service received from the front desk, is well below par. I noticed that on their website they sell rooms that physically do not exist in the Hotel. When I asked about the two room suite... More 

Was this review helpful? Yes 1
Umesh S, Public Relations Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Adriano A Thank you so much for taking the time to post your review of our hotel and I am very disappointed that you did not enjoy our hotel or found that we lived up to your expectations and we will certainly investigate the information about our rooms because that is absolutely frustrating for someone and I will correct... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel in a great location. My husband was impressed by the very delicious cookies we received upon check-in. The service was quick and friendly. We has a standard queen room which I found a bit cramped. The vanity in the bathroom was also small and made it awkward to store all of our toiletries. If you are going to... More 

Was this review helpful? Yes
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear DorLi43 Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a great stay with us and found our service levels and our location to have met your expectations. Thank you so much for choosing to stay with us and we hope to welcome you back... More 

Edinburgh
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were exceptionally nice and welcoming. The rooms are a good size for a city center and a very well equipped and very comfortable. Great location for getting around Toronto on foot. Would highly recommend

Was this review helpful? Yes 1
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear StephenGar Thank you very much for taking the time to post a review of our hotel and I am so happy that you enjoyed your time with us and that you were very happy with our wonderful team members and our extremely convenient location. Thank you so much for choosing to stay with us and we hope to welcome... More 

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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