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All 141 Toronto hotels

Doubletree by Hilton Toronto Downtown

3.5 of 5 Hotel   |   108 Chestnut St., Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel) (Downtown Toronto)
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Doubletree by Hilton Toronto Downtown
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Ranked #52 of 141 hotels in Toronto
A recent review
5 of 5 stars reviewed yesterday
Jamie B Kitchener, Canada
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57 people have reviewed this hotel

Traveler rating
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    9
    6
    3
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6
10
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • Any
English first
Kitchener, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel offered great service and the staff made an enjoyable stay once again, love love love this hotel- thanks again for the wonderful stay at the Double Tree, definitely recommend this hotel to future guests.

Review collected in partnership with DoubleTree by Hilton

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Calgary, Canada
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Friendly, helpful, efficient staff. Excellent location. Great parking facility. Easy to access from Gardiner Expressway via York/University. Lots of good places to eat within 15' walk. Clean room. Excellent free internet. Down side was the heater/airconditioner in the room. Fan is too loud even on low setting. Turned off the heater, which made the room cold but at least it... More

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Niagara Falls, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location is spectacular and is central to everything. Newly Renovated Rooms at this location are awesome. The bed here was one of the best I have slept in...very comfortable. This should have translated into an amazing sleep, unfortunately my room was right next to the elevator. I was awoken by early risers at 5am, houskeeping staff, and the ding... More

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Northbrook, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I usually stay at Hilton hotels for work and rarely review them but this time I had to. It's the second time I stay here and it was again disappointing. Both situations have been bathroom cleanliness. The first one, they left a half moisturizer bottle and one of the towels was dirty like with makeup. The faucet sink would clog... More

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Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for 5 nights/6 days in early April 2014. I was told that I got one of the newly renovated rooms on the 19th floor, and it was a great room for the price. The only issue I had with the room is that the desk is located next to the air-conditioning unit, so it's difficult... More

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Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear gerocal Thank you so much for taking the time to share your review on Tripadvisor. I am so happy that you found our staff very responsive to your needs and helpful. We get so many compliments from our guests based on the location of the hotel because it is so close to major shopping, three of the best hospitals... More

Toronto
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here in February about two months after the Hilton took it over. It was under renovation. I paid for my room with British Airways Avios miles. This is what I like about the hotel: * Location is great. I was visiting U of T * Price WAS good using Avios miles. * Room was clean This what I... More

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Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Lg_Chikwambo Thank you so much for taking the time to share your review of our hotel and we appreciate the feedback. So much has changed since you were here in February so please let me address some of your points. We are so proud to say that every guestroom in the hotel has now been completely renovated and now... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had stayed at the Doubletree Toronto Downtown over the weekend. The staff at the front desk were nice, and helpful and the check in process was quick and easy. The room was a standard double, with nothing special to report about. Two butties of water were waiting for us, as gold members, but unfortunately this gesture was a one-time... More

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Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Np-ln Thank you very much for posting your review of our hotel and we appreciate your feedback. We love to hear what our guests say about our hotel because it gives us a chance to improve in some areas and continue to shine in others. I am so happy that you found our staff nice and helpful because we... More

London, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel has very friendly staff. It is a recently remodelled hotel. The hotel is close to shopping,restaurants and theatre district. It offers good meeting spaces and catered lunches are very good value.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Hanny H Thank you very much for posting your review and I am very happy that you enjoyed your stay with us. We are so proud to announce that all of our guest rooms are now fully renovated. I am glad you you enjoyed our catering and my team does such an amazing job with all of our group... More

Sudbury, Canada
Top Contributor
103 reviews 103 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

The beds at this hotel are perfect, and so are the pillows. I also didn't hear any noise at all. The customer service staff were extremely friendly. So glad we went to this hotel and I will be staying there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear 47Sandy Thank you so much for posting this wonderful review of our hotel and we are so happy that you enjoyed your stay with us. We are so happy to say that every guest room in the hotel is now fully renovated so each guest will now have the chance to enjoy our great new beds and pillows. Thank... More

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Additional Information about Doubletree by Hilton Toronto Downtown

Also Known As:
Metropolitan Hotel Toronto
Address: 108 Chestnut St., Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 141 hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Toronto Downtown 3.5*
Official Description (provided by the hotel):
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more   less 
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