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Doubletree by Hilton Toronto Downtown

#31 of 139 Hotels in Toronto
Certificate of Excellence
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108 Chestnut St., Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
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Doubletree by Hilton Toronto Downtown
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Doubletree by Hilton Toronto Downtown
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696 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mississauga, Canada
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Great hotel with good sized rooms, friendly staff, and all-in-all a great experience to stay in. One star off in the review because the a/c in the rooms is very noisy; it's the individual unit type and they are noisy and while it didn't bother me it definitely bothered my wife :). The Lai Wah Heen restaurant is part of... More 

Was this review helpful? Yes 2
Tehran, Iran
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Been in the hotel for 7 nights. Bed and room was really clean. Hotel was well organized. Location very good. But breakfast has not something to say, very normal, pool was not clean, too much hair were in the water and likely the didn't disinfect the pool. Behavior of staff was also good.

Was this review helpful? Yes 3
Eastham, Massachusetts
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Hotel is well-appointed with very good restaurants. Some of the rooms have design flaws that make them difficult to use for even able-bodied people. The concierge staff claims to know how to direct visitors to specific locations but provide inaccurate or confusing information. The hotel is a bit of a hike to any public transportation.

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Washington
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We made our reservation on the Hilton website and were concerned about parking at this downtown location. The website states: Parking: Self parking: C$29.00 (Underground Parking) Valet: Not Available What the website does NOT say is that the parking is VERY limited. We arrived about 5pm and were informed that their lot was full and we had to try and... More 

Was this review helpful? Yes 1
Aci Castello, Italy
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

the hotel has all you expect from its chain - if you are a Hilton aficionado. Rooms are not spacious but nicely renovated; gym & pool are usual size & equipment; breakfast is fresh but not greatly varied. The hotel is quiet; a great place, for a property in such central location. General service is good - not the best... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

In July 2015 my wife, 2 kids (1&3), and I stayed for 1 night at the Doubletree in downtown Toronto. We have stayed in doubletree hotels a few times before and usually had a good experience. We booked this one for those reasons as well as the location. Upon arriving at the hotel we found the staff to be very... More 

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Madison, WI
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this well-kept, nicely-appointed Hilton property for one night, a Saturday, just this past weekend. We had no idea we would be so close to the Pan American Games central hub at a nearby park. We were just far enough away that it wasn't noisy however (except for the fireworks, which were easily viewed just 25 yards from... More 

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London, Ontario
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Just a beautiful hotel and tge sraff were awesome. Just south of Dundas St. and just north of Queen West, great location. We booked a king suite which was nicely decorated and very clean. We were only in for one night which made this room just fine for the two of us.If you are with a group and want to... More 

Was this review helpful? Yes 1
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear AW55 Thank you very much for taking the time to post your review of our hotel and for sharing your feedback about your recent stay with us, I am so happy that you had a wonderful stay with us and that our team members and fantastic levels of service made such a positive impact on you. Thank you so... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good hotel and location. Does what it says on the tin but added bonus of things like washing machines which are great for longer stays and save money on room service washing charges. Breakfast was good and they did takeaways every morning for me which was great for a later riser like me! Stayed for 2 weeks for business.

Was this review helpful? Yes 1
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear xxTOWIExx Thank you very much for taking the time to post your review of our hotel and for sharing your feedback about your recent stay with us and I am so happy that you enjoyed your stay. Our new guest laundry facilities are a tremendous hit and especially as you mentioned for guest that are staying multiple days with... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Location, walking distance to Chinatown, Little Italy, Dundas and Yonge, U of T, Financial District, Eaton center. Nice welcoming staff and very clean room and hotel. Highly recommend this hotel. Enjoy...

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Gino P Thank you very much for taking the time to post your review of our hotel and for sharing your feedback about your recent stay with us and I am happy that you found our hotel nice and clean and our team members to be friendly and accommodating. Thank you so much for choosing to stay with us... More 

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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