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All 141 Toronto hotels

Doubletree by Hilton Toronto Downtown

3.5 of 5 Hotel   |   108 Chestnut St., Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel) (Downtown Toronto)
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Ranked #55 of 141 hotels in Toronto
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64 people have reviewed this hotel

Traveler rating
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    25
    10
    7
    4
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7
15
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Check-in was fairly straight forward, and the staff could not be more helpful. We had reserved a suite for our stay at time of booking, as it was my partner birthday. I notice that the hotel has only just recently become part of the hilton property portfolio, as such it clear that they are still adjusting to the Hilton way.... More

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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay over Easter weekend. Very centrally located to all parts of downtown. We also requested a quiet room that met our expectations. Pleasant front desk staff. Free internet and printing.

Was this review helpful? Yes 1
Georgetown, Canada
Top Contributor
83 reviews 83 reviews
53 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

i have yet to review a place before my stay was over, but think I've seen enough. If it wasn't so much of a hassle, I would consider going to another place. No telephone near bed – awkward if you want a wakeup call New workspace has lots of outlets including USB. Be careful though. When I went to unplug... More

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Sudbury, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

very close to the hospitals. was the main factor in picking this place but also price-- i booked for two days- and had to leave early - no problems with canceling the second day. great stay - just this question thing is a little long .

Review collected in partnership with DoubleTree by Hilton

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Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Jason M Thank you very much for taking the time to share your review with us and I am so happy that the hotel suited your needs perfectly and that you enjoyed your stay with us. Thank you, Umesh Srivastava CHA General Manager More

St. Catharines, Canada
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the beautifully refurbished, Doubletree in downtown Toronto last night. This wonderful hotel offers outstanding location and superb decor. The people are very courteous and pleasant. The beds are extremely comfortable and all of the amenities in the room are first rate, ex. TV, coffee maker, internet. So I'm really only writing this review to vent about an issue... More

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Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Thank you very much for taking the time to share your review about your recent stay. On the positive side I am so happy that you enjoyed your newly renovated room and now all of our guest rooms are fully renovated here at The DoubleTree and also the positive interactions you had with our staff members. I am very sorry... More

Georgetown, Ontario
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

We live in the suburbs, and twice per year we get a room downtown to relax around the hot tub. As we checked in, it was interesting as I waited in line. Both reception employees, one on either side of me, were fielding complaints from two very unhappy guests. One man complained that the hotel was dirty, and the other... More

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Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear EmilyandFamily12 I am so sorry that you were not happy with your stay with us and that we did not meet your expectations. When we recently renovated our Health Club we did decide to no longer have the Whirlpool for a number of reasons and I am very sorry that this caused an inconvenience to you and your family.... More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Came with my husband on his business trip and hotel is centrally located in downtown within walking distance to most tourist attractions like CN Tower, St Lawrence Market...and there's a big mall down the street

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Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear JazzeeBob Thank you for sharing your feelings on the hotels location with everyone. We are so close to great shopping, The Eaton Centre, China Town, The Royal Ontario Museum and so much more and this certainly is very convenient for our guests. Thank you, Umesh Srivastava CHA General Manager More

Kitchener, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel offered great service and the staff made an enjoyable stay once again, love love love this hotel- thanks again for the wonderful stay at the Double Tree, definitely recommend this hotel to future guests.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear Jamie B Thank you so much for sharing your review with everyone on your most recent stay and all I can say is WOW. It seems that we not only met your expectaions but we exceeded everything as well. I can't wait to share your review with all of our amazing team members and we are thrilled to welcome... More

Calgary, Canada
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly, helpful, efficient staff. Excellent location. Great parking facility. Easy to access from Gardiner Expressway via York/University. Lots of good places to eat within 15' walk. Clean room. Excellent free internet. Down side was the heater/airconditioner in the room. Fan is too loud even on low setting. Turned off the heater, which made the room cold but at least it... More

Was this review helpful? Yes 1
Umesh S, General Manager at Doubletree by Hilton Toronto Downtown, responded to this review

Dear bcsanders Thank you very much for taking the time to share your review of our hotel and I am so glad you enjoyed your stay with us and that you found our associates "friendly, helpful and efficient". We are happy that you enjoyed the free internet as we are one of the only downtown hotels to offer this to... More

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Additional Information about Doubletree by Hilton Toronto Downtown

Also Known As:
Metropolitan Hotel Toronto
Address: 108 Chestnut St., Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 141 hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Toronto Downtown 3.5*
Official Description (provided by the hotel):
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more   less 
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