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Delta Toronto East

2035 Kennedy Road, Toronto, Ontario M1T 3G2, Canada
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Delta Toronto East
Best prices for: 1 room 1 guest
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Ranked #49 of 141 Hotels in Toronto
A recent review
3 of 5 stars reviewed 2 weeks ago
Jenmcquarrie_11 Collingwood, Canada
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452 reviews from our community

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    178
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    34
    20
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195
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Collingwood, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel entrance is beautiful. Lots of parking. However they were hosting an event out second night and the parking was limited. The hotel dining was delicious. The rooms are average - the bathrooms need an update. Pool area was great although the hot tub wasn't working during our stay. My daughter loved the kids pool/slide. Adult slide is limited... More 

Was this review helpful? Yes
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, The Delta Toronto East prides itself as a family friendly hotel and I am delighted to read that we met your expectations. Rest assured that your comments will be passed along to our team members. We look forward to welcoming you back. Regards, Azhar Kheraj More 

NJ
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently spent one night here during a business trip - the hotel is convenient to our Toronto facility. The main hotel has 3 levels, with the conference center, reception and 1 restaurant occupying most of the main floor, and two "towers" housing most of the sleeping rooms. Staff members are gracious and responsive. The entire lower level of the... More 

Was this review helpful? Yes 1
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts. You have highlighted many of the reasons why our hotel restaurants such as: Whitesides Terrace, TWs Bar & Grill; and Sagano Restaurant would be suitable for both leisure guests and corporate guests. One example of this is our open and inviting atmosphere with great food, and friendly... More 

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is good and has a very good pool, has a great restaurants. Service is good and employees are courteous. It was a good stay...please go for breakfast early as it becomes crowded by 9 a.m. It is also centrally located in Toronto and has a bus station close-by. Its on a busy street called Kennedy st. My only... More 

Was this review helpful? Yes 1
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, Thank you for the wonderful feedback about the staff at the hotel, our team at the Delta Toronto East is consistently striving to exceed our guest expectations by being friendly and accommodating yet professional. We look forward to welcoming you back. Regards, Azhar Kheraj More 

Flesherton, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I was disappointed. Am I used to staying in better hotels? Maybe...but you would expect that for $130.00 for one night that you could get a few amenities besides coffee, wifi, TV, an iron, hair dryer, shampoo, conditioner and moisturizer. I came from work with a take out supper only to find that there was no microwave in the room.... More 

Was this review helpful? Yes
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, At the Delta Toronto East we strive to exceed our guests’ expectations and it is only comments such as yours that will assist us in attaining our goals. The Delta Toronto East has undergone a multi-million dollar to our newly renovated rooms and public areas. I apologize for the experience you had, and appreciate that you took... More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Great spot for kids. Adults without kids may not be very happy with the amount of children. Waterside Fun. Salt water pool is cold and has a crazy amount of chemicals. Waterslide is super cool. Rooms comfortable and clean.

Was this review helpful? Yes
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, Thank you for commenting on how spacious and comfortable our rooms are. The Delta Toronto East has undergone a multi-million dollar to our newly renovated rooms and public areas. The swimming pool was part of the renovation and converted to a salt water pool. We look forward to welcoming you again. Regards, Azhar Kheraj More 

Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was nice and clean, but a standard room with coffee maker, iron, shampoo, etc. Areas of high quality: - staff was fantastic, welcoming, courteous and helpful - three restaurants to choose from, so no need to brave the Toronto cold - the workout facility was good; weight machine, barbells, elliptical, treadmills and bikes - great indoor pool area... More 

Was this review helpful? Yes
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, Thank you for the wonderful feedback. I am pleased to read that you had great service. Our team is consistently striving to exceed our guest expectations by being friendly yet professional. Rest assured that I will share this comment among our Team Members. We look forward to welcoming you back. Regards, Azhar Kheraj More 

Norwich, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 24, 2015

I cannot understand the less than perfect reviews I have just encountered. This is my first stay In North America (but I am well travelled elsewhere in the world) and other than "poshness"which you would get at gbp 300 a night in UK, I do not know what more you could want from a hotel. The rooms are spacious, bathroom... More 

Was this review helpful? Yes
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts. You have highlighted many of the reasons why our hotel restaurants such as: Whitesides Terrace, TWs Bar & Grill; and Sagano Restaurant would be suitable for both leisure guests and corporate guests. One example of this is our open and inviting atmosphere with great food, and friendly... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

The head office of my company is in Toronto and not far from the 401. Staying at the Delta was definitely the best for my commute. I was staying on the 401 side of the hotel and didnt hear any noise that others had complained of. Had I been with my family, I would have stayed longer as the pool... More 

Was this review helpful? Yes
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience at the Delta Toronto East and also highlighting the convenience of the hotel’s location to major services and proximity to the highway, such as the 401 and 404. We look forward to welcoming you back. Regards, Azhar Kheraj More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015

I wrote about my bad experience with the service, pool area, and being stuck In the elevator. A wonderful employee named Sasha was very concerned and took all our issues to heart. A good employee Delta. She's a keeper.

Was this review helpful? Yes
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience of the Delta Toronto East. I am pleased to read your comments about the hotel staff, especially Sasha. She is definitely an asset to our organization and represent our brand's culture of exceeding guests’ expectations. Rest assured I will be sharing your comments with my team.... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015

Live in Toronto and have booked this hotel for family staycation many times. Have always felt that it was good value for the price. This time it seems that the place has deteriorated. Pool walls are scummy, let babies in the Hot Tub so saw feces floating around,water was cold, poor service in the restaurant, and to top it off... More 

Was this review helpful? Yes 1
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience with us, it is comments such as yours that will help us in attaining our goals. Rest assured that I will be sharing your comments with the Front Office Manager, Executive Housekeeper, and the Health Club Manager. We look forward to welcoming you back, Regards, Azhar Kheraj More 

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