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Toronto Don Valley Hotel & Suites

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175 Wynford Drive, Toronto, Ontario M3C 1J3, Canada (Formerly Crowne Plaza)
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Best prices for:1 room 1 adult
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Toronto Don Valley Hotel & Suites
Toronto Don Valley Hotel & Suites
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546 Reviews from our TripAdvisor Community

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There are newer reviews for Toronto Don Valley Hotel & Suites
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Toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 18, 2014 via mobile

This is a renovated property that does a good job hiding it's age but the rooms are a real tell. They must must must get the internet connection thing write. It's top 5 worst of any comparable hotel in the city. Unacceptable in 2014. Spend the money. Get it right.

Helpful?
1 Thank AlexOliveira
kevipor, General Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Alex, Thank you for taking the time to share our experience and for your feedback. I am VERY happy to report that as of two weeks ago the internet throughout the hotel has been upgraded to the state of the art wireless system for our valued guest. Furthermore, we have completed renovations to 100 of the hotels rooms with... More 

Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 15, 2014

I was attempting to make reservations for a wedding (included discount group pricing). First, the phone on the card I received from the hotel was wrong. I then called an 800 number and spoke to clerk. He would not give me the discounted price. I then asked to speak to manager whom I had to wait five minutes before she... More 

Helpful?
1 Thank fishnchips442014
kevipor, General Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear fishnchips442014, Thank you for taking the time to share your recent experience and I am so sorry to hear of the challenges. The hotel did not print the cards you received with the incorrect number as this came from the wedding group directly. However, I can see that we could have assisted in a more efficient way that would... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 5, 2014

I stayed at this hotel recently to attend a wedding. It was okay but at least $70 taxi ride to the airport each way so not a great place to stay without a car. There is nothing in walking distance to it either. rooms were fine and reasonable. There was a small pool. Restaurant was okay but I didn't appreciate... More 

Helpful?
3 Thank mgkVancouver
kevipor, General Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear MKGVancouver, Thank you for taking the time to share your feedback and for being our guest. I am hopeful that you were able to visit the new Shops of Don Mills that is rated as Toronto's best dining and shopping location as it is only 5 minutes from the hotel. In addition we are the closest hotel to the... More 

Guelph, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2014

I took my 11 year old daughter here this past weekend because we went to the One Direction concert and I decided to make a girls weekend out of it and it was amazing! Don't pay any attention to the negative reviews you might see on the internet, this hotel was awesome! Loved the room, loved the pools, loved the... More 

Helpful?
1 Thank lynna1682
kevipor, General Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Lynna, Thank you for taking the time to share your recent experience and for allowing us to be part of this special occasion with you and your daughter. I heard the concert was excellent! We look forward to another special opportunity to be of service to you and your daughter on a future visit to Toronto. Best regards, More 

Orillia, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 2, 2014

We checked in Aug 1st and instantly could tell that the staff seemed overwhelmed as the front lobby was chaotic with guests checking in and groups trying to reach their floors. The elevators at the hotel were very slow and at times made noises which were rather concerning. When we arrived at our room it seemed lovely given the price... More 

Helpful?
Thank Carrie S
kevipor, General Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Carrie, Thank you for taking the time to share your recent experience. I am very sorry to hear that our level of service was not to our own standards and do apologize for this shortfall. This was an extremely busy weekend in the city which completely sold the hotel out, but in spite of this spike in business your... More 

Sarnia, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

Our hotel room felt like a little paradise in the country. We enjoyed a very comfie king size bed, heated floors in the bathroom, and 5-star cleanliness. The balcony overlooked a treed area-very quiet and peaceful setting. The hotel also featured pristine outdoor and indoor pools plus a fitness room and general store. The staff were friendly and efficient. Highly... More 

Helpful?
Thank Heather R
kevipor, General Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Heather, Thank you for taking the time to write a review based on your recent experience. Please know our team is committed to you our guest and to creating unique experiences for those we have the pleasure of servicing. We look forward to another opportunity to be of service in the future. Regards, More 

London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

I purchased a zoo WagJag and expected a decent/average hotel. This hotel exceeded my expectations. First, the front desk staff were so nice and so incredibly patient. A large tour group had arrived and there was a lot for them to manage. Still, they kept smiling and handled the volume with ease and care. We were lucky enough to be... More 

Helpful?
2 Thank GBPApril2009
kevipor, General Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear GBPApril2009, Thank you for sharing your recent experience and thank you for your business. We look forward to being of service to you again in the near future. Best regards, More 

Boston, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Exceeded our expectations. It was a great value. Comfort and quality. Not right in downtown but close enough, only a few minutes drive. Great location, close to parks and friendly staff! A plus is it was very pet-friendly. Our dog loved it here. Would recommend.

Helpful?
Thank Susan R
kevipor, General Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Susan, Thank you for taking the time to share your recent experience and I am so happy to hear we were a fit for your family and your dog. As a pet friendly hotel we pride ourselves on meeting this growing travel trend where families are travelling with their beloved pets. We look forward to being of service to... More 

Peterborough, Canada
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 20, 2014

We stayed in this hotel as it was very handy to where we needed to be in uptown Toronto. The price was very reasonable and we were assigned a large room on the third floor with two double beds. Overall we were pleased with our room, it was larger than some we have stayed in recently, very clean and was... More 

Helpful?
Thank JBH44
Ontario
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed here again after visiting last summer and being very impressed. Still enjoyed our stay this year but noticed a few things that could be improved upon. The lobby is beautiful and clean and overlooks the gorgeous outdoor pool. Check-in was quick and efficient. The front desk staff were helpful in meeting our room preferences. Our room was on... More 

Helpful?
Thank hipfanatic
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