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Toronto Don Valley Hotel & Suites

3.5 of 5
175 Wynford Drive, Toronto, Ontario M3C 1J3, Canada (Formerly Crowne Plaza)
Hotel amenities
Toronto Don Valley Hotel & Suites
Ranked #79 of 138 hotels in Toronto
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219 reviews from our community

    Trip type
Traveler rating
    44
    71
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Date Rating
ON, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 10, 2013

I was in Toronto for one night to go to a get-togehter at Whister's pub and from mapquest, the Toronto Don Valley Hotel & Suites was the closest for us. The hotel is very nice. Impressive actually. The rooms are clean. The washroom is clean with nice towels although rather dated, the tub was an insert and you could feel... More

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Leeds
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 7, 2013 via mobile

I will definitely stay at this hotel again.. The staff were friendly, helpful, efficient and respectful. Breakfast is adequate for the price, with variety on the a la carte menu. Gym and indoor pool were fantastic - clean and well-ventilated. And the can company is right next door! Proximity to Don Mills shopping is super too...

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Toronto, Canada
1 review
5 of 5 stars Reviewed May 1, 2013

Me and my boyfriend stayed at Don Valley Hotel and Suites on Saturday night since it was my birthdayon Sunday. A little get away for my birthday celebration. The lady at the front desk that we talked to, Risha... was just simply AMAZING. She noted that it was my birthday the next day and gave us an extra special room... More

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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 18, 2013

too many to list, breakfast is bad (only one type of egg served) juice taste cheap, I had breakfast twice out of the 11 days i stayed here (and had it included in price) the biggest shock was with house keeping, 3 times my room was not cleaned because I leave around 2-3pm and they simply not bothered then, as... More

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kevipor, Manager at Toronto Don Valley Hotel & Suites, responded to this review
April 20, 2013

I am very disappointed to hear about the experience you have had with us. I sincerely apologize for level of customer service you received, and can certainly understand your disappointment. I can assure you this does not represent the level of service we aim to give our guests. I have passed this information to the different departments, so the managers... More

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ON
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2013

I stayed here for over a month during renovations to my house after a fire. A Hotwire special that's out of the way in North York near the Science Centre, it's a quite nice hotel that's also generally fairly empty, great for avoiding the crowds. First let's get the bad out of the way - the location is really pretty... More

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kevipor, Manager at Toronto Don Valley Hotel & Suites, responded to this review
April 18, 2013

On behalf of all our team members we would like to thank you for the amazing review from your most recent stay with us. We appreciate you taking the time to share your experience and for the lovely comments. We are extremely glad that you were able to spend over a month with us, and it is always a nice... More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 14, 2013

Pros: Very friendly/helpful morning staff. I was able to check in early. Cons: Out dated rooms, minimal Channels on the TV. The bedding was clean as well as the bathroom but there was an overall dustyness to the room. Expensive breakfast. I was early so did not expect for my room (executive King) to be ready right away and was... More

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kevipor, Manager at Toronto Don Valley Hotel & Suites, responded to this review
April 18, 2013

Thank you for taking the time to provide your feedback from your most recent stay with us. Your opinion is important to us and we would like to have the opportunity to discuss the issue in greater detail, please contact Einav at efeldman@torontopreferredhotel.com More

Toronto, Canada
1 review
1 of 5 stars Reviewed April 13, 2013

Dont't waste your money in this hotel. We reserved a king size bed one month ago and when we arrived today it was not available. We also ordered a fridge for our room. Guess what, no fridge. Just when our children fell asleep our toilet was flooded and there was no plunger available. We ended up leaving the hotel. You... More

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Undisclosed
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 10, 2013

I absolutely loved the room with the balcony. We didn't really get to use it because of the weather, but it would have been great in the summer time. The only issue I had with this hotel was the night staff. When we checked in during the day the staff was pleasant. One night, during our stay I went downstairs... More

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kevipor, Manager at Toronto Don Valley Hotel & Suites, responded to this review
April 20, 2013

Thank you very much for taking the time to share your feedback regarding your recent stay, we hope to welcome you back in the near future! More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 8, 2013

I stayed here last week. The staff was incompetent and took ages to check us in...and didn't offer up any solutions to an issue we had when checking in. She came off a bit confrontational and I was a bit turned off. (Short haired, brown lady) I had to prompt her with different solutions to the problem before she made... More

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See 2 more reviews by Leilani_A for Toronto
kevipor, Manager at Toronto Don Valley Hotel & Suites, responded to this review
April 21, 2013

Thank you for taking the time to share your feedback, were glad to hear you enjoyed our spacious room and balcony, we do apologize for the slow checkin service and the early tap on the room. I will pass this information on to the housekeeping department. Thank you again for staying with us, and we do hope to see you... More

Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 8, 2013

Great service. Exceptional quality buffet. Great location to access downtown. Parking space there is enough. However get there early you get the best spot. Guest room services very speedy. Access to spa is fine, I cant say more than this . Been there several times and enjoy my stay every time I have been there.

Was this review helpful? Yes
kevipor, Manager at Toronto Don Valley Hotel & Suites, responded to this review
April 18, 2013

Thank you very much for taking the time to write a review for us and other Trip Advisor readers! It is wonderful to hear how much you enjoyed your stay and that you found all of the hotel amenities to your liking. More

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Additional Information about Toronto Don Valley Hotel & Suites

Also Known As:
Toronto Don Valley Hotel North York
Toronto Don Valley Hotel
Toronto Don Valley Hotel And Suites
Crowne Plaza North York
North York Crowne Plaza
Address: 175 Wynford Drive, Toronto, Ontario M3C 1J3, Canada (Formerly Crowne Plaza)
Region: Canada > Ontario > Toronto
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #79 of 138 hotels in Toronto
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Toronto Don Valley Hotel is a spa like resort located near downtown Toronto where guests can relax in comfort. This Toronto resort offers a variety of vacation packages to suit any budget, meeting facilities, wedding venues, and multiple dining options. ... more   less 
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