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Toronto Don Valley Hotel & Suites

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175 Wynford Drive, Toronto, Ontario M3C 1J3, Canada (Formerly Crowne Plaza)
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Toronto Don Valley Hotel & Suites
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449 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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  • All months
    (449)
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    (122)
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    (131)
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    (113)
  • Dec-Feb only
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1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed at this hotel from June 27-June 30 for a nice getaway. I made a big mistake when I booked the hotel through booking.com that basically could have ruined our trip and could have left us without a place to stay. It was entirely my fault and I was almost in tears at the front desk... More 

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Lions Head
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Difficult to get to, but once there easy to leave, and return. Lobby is very nice but elevators a bit shaky. Room routine, bed comfortable and bathroom mirror great for applying makeup. Restaurant decent overlooking the pool, which was also very nice. Food good, but our room service breakfast menu was not picked up, so we had to eat downstairs.... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Awful hotel. Booked 2 nights. Cancelled second. Everything leaked... roof in 1st floor hallway dripped into a bucket, ceiling in lobby just dripped onto the carpet, longstanding random dripping throughout hotel facilities, glass roof of pool leaked in several spots onto the floor. 'Hot' tub was tepid and lacked bubbles, yet it did have a baby in it! Complimentary breakfast... More 

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Ottawa, Canada
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel more times than I'd like, but sometimes my company books functions there (because it's "cost efective"). While the lobby, restaurant and bar look okay, the bones of this former Crowne Plaza hotel need some attention. I recommend parking above ground if not staying there in the winter, as the hallways and walkways from the underground... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 2 weeks ago

Definitely needs some room upgrades. Musty smelling carpet, curtain was old, older a/c system, shower curtain wasn't the proper size, etc.. Other than that, my stay was quite nice! Loved the outdoor pool outside of the front lobby, steam room and jacuzzi.

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St. George, Utah
Level Contributor
163 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was small and cheaply furnished for the price of the room. The hot tub looked like a sewer, and when I spoke with the desk, they shrugged it off. We had multiple problems throughout our stay, and were just glad to be leaving!!!

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Kemptville, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Priceline screwed up our reservation! The hotel had no record of our booking, but thanks to Stephanie at the front desk they managed to squeeze us in, and at the originally booked price. The staff was super friendly and helpful, and had it not been for the efforts of Stephanie, we may have had to head home. I think we... More 

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Detroit, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed here in May for my husbands birthday weekend. Again, I was misinformed by phone as to what the deposit was upon checking in. When I initially booked I asked was there a deposit for incidentals and I was told there wasn't. I even called the hotel to check this information and I was told the same thing. Of... More 

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Ancaster, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 22, 2015

You get charmed by the pirctures and the outside witch promises you in inside pool wich in snot in function. Phone and air conditioning not fonctionning, no coffee cups in the room and food is awfull and over expensive. employees are not nice and do not seem to care. cigarettes buts all over the balcooney .

Was this review helpful? Yes 6
Martensville, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 21, 2015

First trip to Toronto ever! Arrived at hotel & asked front desk about public transit, how should we get around? any tips or tricks? was told there is a computer over there & to figure it out. Second problem after figuring out how to get around was the pools were closed, both of them!, third problem was the elevators were... More 

Was this review helpful? Yes 3
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