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Toronto Don Valley Hotel & Suites

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175 Wynford Drive, Toronto, Ontario M3C 1J3, Canada (Formerly Crowne Plaza)
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Toronto Don Valley Hotel & Suites
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Toronto Don Valley Hotel & Suites
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

After reading negative reviews, I was pleasantly surprised by this hotel. Stayed 2 days and paid the extra $10 a night to upgrade to one of the nicer rooms. Rooms were clean, comfortable and really nice! Staff were courteous. Would definitely stay again. Wifi was a bit slow, but I consider that to be a minor detail.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Making a room reservation required 3 calls, if not for the group rate I wouldn't have stayed there. Elevators continually had signs saying 2 of 3 were out of service, and yet the 'out of service' elevators still came (makes you wonder). Room's heater not working (it was still cold outside). The staff who are working there were friendly and... More 

Was this review helpful? Yes 2
Toronto
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The least pleasant part of my stay was that every time I went by the reception desk a disgruntled guest was arguing with the staff. Now, all of the staff I met were very nice. They were just being forced to deal with customers dissatisfied by the hotel's many problems. I'm sure it can't be pleasant explaining to customers why... More 

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Crofton, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Very clean and comfortable. Staff was very polite and answered all of my questions. I was only there for 3 nights but it was a perfect place for me to stay! The only problem I found was that the elevators were quite slow and being on the 6th floor I didn't want to take the stairs. All in all it... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hello, I am writing to make you aware of the unbelievably poor customer service I have received at the Toronto don valley hotel . I travel frequently to downtown Toronto since i live in north of GTA and tried don valley hotel for the first time . . I have become accustomed to receiving top-notch customer service at most Toronto... More 

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Cochrane, Canada
Top Contributor
212 reviews 212 reviews
50 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is by far our most convenient hotel for our family functions. The room was spacious and clean. No complaints there. Perhaps our room was one that had already been renovated. We stayed on the 6th floor. You could hear the traffic day and night. Perhaps this was due to the window that had lost its seal. Had booked... More 

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Montreal, Canada
Top Contributor
70 reviews 70 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have the pictures to prove it. The room itself was nice but the bathroom, what happened!!! Mold around the tub, if you find that acceptable than I have nothing to say. If you think that paint falling from the ceiling is accetablee, then I have nothing to say. That they would charge for parking and the hotel is no... More 

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Halifax, Nova Scotia, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

While the beds were clean and comfortable, the room spacious, and the service friendly, closer inspection betrays this hotel's first impression. All the little details show how badly this hotel needs a renovation. While checking in, 3 complaints came in for broken items, while my room had a broken sink and ironing board holder itself. Stains on the rugs, and... More 

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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Ethier this hotel has done a 180degree turnaround in a matter of weeks or the negative nellie reviews here are just expecting way too much. A clean room, comfortable bed, great location, swimming and hot tub - professional staff - great restaurant and radiant heated bathroom floors - Right in Toronto just 20 minute drive to the CN Tower. ALL... More 

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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our night here, near science centre and lakeshore is a short drive. Indoor pool had a romantic feel after the kiddies went to bed and was opened late. Overall a quiet enjoyable atmosphere and stay in this well priced hotel. Will definitely stay here again

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