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Courtyard by Marriott Toronto Downtown

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475 Yonge Street, Toronto, Ontario M4Y 1X7, Canada
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Courtyard by Marriott Toronto Downtown
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Courtyard by Marriott Toronto Downtown
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1,793 reviews from our community

Traveler rating
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    813
    435
    131
    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangor, Co Down
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

The twin room (712) was really big, and the beds comfortable. The staff were helpful and friendly as you might expect. The furnishings were a little dated, but clean - I guess acceptable would be the word. No safe or fridge in room. Only snag was the sound of the elevators nearby at night - not loud but noticeable. Location... More 

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Picton, Canada
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My dissapointing stay began with the pool being unexpectedly closed. Many other little things made the stay just OK. Management was responsive to my list of small concerns. Will give them another try - perhaps wait unitl the fall when there may be some rooms renovated to reflect their new room idea.

Was this review helpful? Yes 1
Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for writing a review and rating us. We look forward for you return. More 

Toronto, Canada
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Worst stay ever. Rooms were very disappointing. Beds were very low and beds and carpet looked really worn out. At 2:00 am in the morning a bunch of drunk people came back to the room next door, we told security 3 times and they did not do a single thing. Eventually got moved to another room so at 4:00am in... More 

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Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for writing a review and rating us. I am truly sorry for the noise disturbance. Kindly note I have shared your feedback with our security team. More 

Tegucigalpa, Honduras
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

While making a reservation in a chain hotel like Marriott one would expect to have the same quality over and over. It is an expensive hotel for the service you get. No one seems to help you with your bags, front desk attention was nice but the rooms... You really don't want to stay there, the beds are old and... More 

Was this review helpful? Yes 1
Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for writing a review and rating us. I am truly sorry to hear that the experience was not as expected. More 

Ottawa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I spent this past week here. On the second day, my bed side lamp wasn't working. I talked to the front desk. They immediately sent someone up and that afternoon I found an envelope under my door with a couple of coffee vouchers for my inconvenience. Wow! I travel a lot for work and have never been so impressed by... More 

Was this review helpful? Yes 1
Dayton Ohio
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Courtyard by Marriott on Yonge street May 10-15th 2015. I found the room clean and comfortable. The breakfast was included and the staff let me have extra items since I was a single and the AAA room rate included two breafasts. The hotel was close to shopping and restaurants and bars. If I decide to return... More 

Was this review helpful? Yes 2
Fergus, Canada
Top Contributor
51 reviews 51 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived during rush hour, which luckily wasn't too crazy, and we found the hotel easily. Yonge street can be very hectic, but it was fine and I had used Google street view ahead of time to see where to turn for parking (wood street) That is also where you have to enter the hotel. The valet was quick and... More 

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Dubai, United Arab Emirates
Top Contributor
95 reviews 95 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed 1 week ago

This Marriott is the worst managed hotel in the Marriott group I have stayed in. I am a former Platinum Elite Member and current Silver (working towards Gold again). Front desk staff are pleasant but not useful. The Bar staff are basically rude. When presented with a dirty soup spoon. No apology, no comment at all just a new spoon... More 

Was this review helpful? Yes 1
Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for your feedback and I sincerely apologize for the experience. Kindly note that we have addressed the issue with the team. More 

Kelowna, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at the hotel were very nice; however, the hotel is in need of updating and repairs. One elevator was not working at all and there was damage in hallways. For a relatively new hotel, the décor leaves a bit to be desired. Location is good!

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Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for completing a survey and rating us. We certainly appreciate your feedback and we are glad to hear you find our staff nice More 

Timaru, New Zealand
Top Contributor
55 reviews 55 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

When you step into the hotel, the quiet activity let's you know that you are in a classy hotel. The attentive front desk team do everything they can to make the initial greeting friendly, efficient, and very informative. The team member went out of his way to assure that I had a room away from the traffic and at that... More 

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