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Courtyard by Marriott Toronto Downtown

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475 Yonge Street, Toronto, Ontario M4Y 1X7, Canada
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Courtyard by Marriott Toronto Downtown
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Courtyard by Marriott Toronto Downtown
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1,781 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Coleford, United Kingdom
1 review
4 of 5 stars Reviewed today NEW

I had never travelled to Canada before, and this was the first hotel on our trip that we had booked. I loved everything about this hotel! The staff were all friendly and the lobby was warming. I spent 2 nights here and we were able to explore downtown Toronto by walking, and there were plenty of shops and restaurants in... More 

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Dighton, MA
Top Contributor
98 reviews 98 reviews
22 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

spent 3 nights via reward points , of all the Marriot properties I've been too, this is my least favorite ! We checked in had reservations for 3 nights 1 room, with King size bed. Thursday evening we arrived around 10:00 pm and were given keys to room 1010. After walking into the room, we were overpowered by the smell... More 

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Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for completing a survey and rating us in regards to your recent stay. I am very sorry to hear you did not have a good experience. We certainly appreciate your feedback and have shared it with our department managers. More 

London, Canada
Top Contributor
106 reviews 106 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First time staying at this hotel, we normally stay at the holiday inn nearby. The price was about the same and the room was bigger, but very dated and somewhat strangely set up. It's not unusual for the sink area to be a separate room from the bathroom, but this was over the top. The bathroom was to the right... More 

Was this review helpful? Yes 1
Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for completing a survey and rating us in regards to your recent stay. I am sorry to hear you did not enjoy the experience. We certainly appreciate your feedback and will share with our team. More 

Northeastern Ontario, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We arrived close to midnight with a toddler and infant child, however, even at such a late hour the valet associates were prompt and friendly in greeting us and expeditious in unloading our luggage. They were also very accommodating in retrieving items from our car that we later needed (eg. stroller). The front desk associate was also very helpful at... More 

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New York, NY
Contributor
15 reviews 15 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This COULD be a four or even five-star hotel, but..... I've attended an annual film festival/conference in Toronto for the past 15 years, and for at least half of those years have stayed at the Courtyard. It is reasonably priced, has an excellent location, spacious (and quiet) rooms, and a friendly staff; the lobby was done over a few years... More 

Was this review helpful? Yes 1
Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for completing a survey and rating us. We certainly appreciate your feedback More 

Calgary, Canada
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

While I don't typically stay at Marriott's I do hold them in a positive light and expected much better. The trip was booked by someone in our office other than myself and chosen based on central location on Young St, and proximity to where we need to be and that was the only thing going for it. The rooms were... More 

Was this review helpful? Yes 1
Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for completing survey and rating us. I am really sorry to hear you did not have a great experience. More 

Edmonton, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Let me begin by saying that I love the Marriott hotels. I stay in one almost every time I have a chance. I am even a member. There are spacious rooms and great service where ever I travel. That is why it was disappointing to stay at this hotel. The staff were for the most part very attentive. What I... More 

Was this review helpful? Yes 1
Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for completing a survey and rating us. I am sorry to hear you had a disappointing stay. Our hotel will be undergoing transformation this summer. We hope to see you after we get transformed. More 

Miami, Fl
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We are very loyal to the Marriott brand and we are currently Elite members, but I have to say that this is one of the worse properties I have stayed. The property feels dirty, the service is really bad, It since like the employees don't care about the guest at the hotel. It does not feel like a Marriott property.... More 

Was this review helpful? Yes 1
pgilmore, Director, Revenue Management & Front Office at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for your loyalty to Marriott. I am sorry that you did not enjoy your recent stay with us. Our hotel receives many accolades about the exceptional customer service we provide so I am surprised to hear your comments and apologize that you did not get to experience out great service. We do hope that you will come back... More 

Florida City, Florida
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a Marriott fan!! This hotel is very convenient as it's right on Young Street and walking distance to the downtown area. However, I am a clean freak and this hotel is the least liked Marriott I have stayed so far. The condition of the room is not clean due to the wear & tear - the curtains and... More 

Was this review helpful? Yes 1
Henry N, Front Office Manager at Courtyard by Marriott Toronto Downtown, responded to this review

Thank you for completing a survey and rating us. I am very sorry to hear about the room cleanliness issues and have passed your comment on to our Director of Housekeeping. On the other side, I am happy to hear you enjoy the service from our staff. More 

Hamilton, Canada
Top Contributor
93 reviews 93 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked here on a Friday night for the following day, 1st stay at this location. Did a search using the usual search engines and then called the hotel and they offered the same price so I booked with them directly. Upon arrival was greeted by exceptionally friendly reception staff who dealt with us professionally and efficiently, she also gave us... More 

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