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Quality Suites Toronto Airport

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262 Carlingview Dr., Toronto, Ontario M9W 5G1, Canada
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Quality Suites Toronto Airport
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601 Reviews from our TripAdvisor Community

Traveler rating
    152
    164
    127
    77
    81
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126
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Suites Toronto Airport
See the most recent reviews
Toronto, Canada
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed February 29, 2012

My family stayed at the Quality Suites near the airport in early February 2012. We booked this hotel because of the park and fly options and were extremely disappointed with our stay. The family suite was very dated, the beds were old and sunk in the middle, the comforter had holes in it and the bathroom was disgusting. The sink... More 

Was this review helpful? Yes 1
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Your feedback is welcome here at the Quality Suites Toronto Airport Hotel. Although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we cant take the appropriate steps to correct them. Thank you, Tony Sabourin Hotel General Manager More 

northern ontario
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 27, 2012

I was there for a work conference and had to stay over night one night and i can't get over the size of the guest rooms.....They call them suites and have king ( i think it was king) it was big in the bed room and then a set of private doors that goes into another room nice living room... More 

Was this review helpful? Yes
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Thank you very much for your comments reguarding your recent stay with us. We are glad you stayed with us at The Quality Suites Toronto Airport Hotel, and are very happy you had such a nice experience. Thank you, General Manger Tony Sabourin More 

North Bay, Canada
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 23, 2012

Stayed at the Suites on February 10, 2012 before flying out to the DR and again on the 18th on our return. First room was 404 and was not very good. First was the smell of pot in the halls, but when we mentioned it to the front staff on our way out for dinner, they must have done something... More 

Was this review helpful? Yes
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Your Feedback is welcome at the Quality Suites Toronto Airport Hotel. Although we are always disapointed to hear that someone's stay was not to their satisfactory, we appreciate you sharing what issues you experienced so that we cant take appropriate steps to correct them. I have forwarded your findings to our Executive Housekeeper for follow up. I'm pleased to read... More 

London
Contributor
18 reviews 18 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 20, 2012

We stayed at this hotel for their “Park and Fly” package. We were here a whole 6 hours. It’s the first hotel that it seemed like I paid for by the hour. The room and bathroom were neat and clean but the furniture was looking a little tired. The suite had plenty of space with two TV’s, King bed and... More 

Was this review helpful? Yes
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Thank you for your candor and honesty in your review of your stay with us! I sincerely apologize for any confusion you may have encounter at our front desk in regards to parking for our long term stay guests. It’s our goal to have all guests park in our covered parking lot. As an extension of our parking lot we... More 

Cornwall, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 13, 2012

Clean rooms, good rates and free parking. The french doors separating the king size bed and the rest of room created some nice privacy.

Was this review helpful? Yes
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Thank you very much for your comments regarding your recent stay. We are glad you stayed with us at Quality Suites Toronto Airport Hotel, and very happy you had such a nice experience. Thank you Tony Sabourin Hotel General Manager More 

Ontario
Contributor
18 reviews 18 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 11, 2012

We booked 2 rooms here last Monday as our son was flying from Vancouver to PEI with a stopover in Toronto. We had the executive floor and used a CARP Zoomer # to get a very good rate. The rooms were very spacious and clean. We had friends come over to visit so the living room area was great for... More 

Was this review helpful? Yes 1
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Thank you for taking the time to post a review of your recent stay with us. I'm glad you found our rooms to be both spacious and clean and at a rate that was suitable for you. We are excited to share that all our suites such as the one you stayed in will be completely fitted with 32" flat... More 

Peterborough, Canada
Top Contributor
59 reviews 59 reviews
30 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed February 9, 2012

We have stayed here twice now before our annual trip to the sunny south and is our best choice for the Stay and Fly package they offer. Location is so convenient, close to the airport and right across the road from The Keg. We visit the bar downstairs afterwards for an evening cocktail. The covered parking garage for our car... More 

Was this review helpful? Yes 2
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Thank you for your sincere comments about out hotel. I'm pleased you enjoyed your stay as much as you did your 1st trip to our property. I'm excited to share that are tv's are being replaced with 32"flat screens and will be in place for your annual trip next year! I see you took advantage of our onsite bar and... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 28, 2012

This is the second time i have stayed with the quality suites. the first time was a few years ago. as soon as i arrived i felt welcomed by the staff. when i mentioned i had stayed before they we very receptive to hear my feed back. i am very impressed by the hotel and will definitely stay here again... More 

Was this review helpful? Yes
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Thank you for taking the time to review the Quality Suites Airport Toronto Hotel. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will be sure to share your comments with my guest service team. We look forward to welcoming you back in the near future. Thanks, Tony Sabourin General... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed January 26, 2012

The service is great. Rooms are all two room suites. Restaurant is good. Location is convenient. I used to stay at another airport property. After this trip, I will use this hotel.

Was this review helpful? Yes
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Thank you for your sincere comments about the Quality Suites Airport Toronto Hotel. We are very pleased that you have enjoyed your stay with us and would recommend us to other visitors to Toronto Thanks, Tony Sabourin General Manager More 

Barrie, Canada
1 review
4 of 5 stars Reviewed January 25, 2012

The rooms at Quality Suites were a pleasant surprise .....they are above what I expected when compared with other hotels of the same level. It's like they should be rated one star higher. Steve B.

Was this review helpful? Yes
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review

Thank you for taking the time to post a review of your most recent stay with us. As General Manager, your comments are invaluable to me. Thank you, Tony Sabourin General Manager More 

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