We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Sutton Place Hotel and Toronto?

We'll send you updates with the latest deals, reviews and articles for The Sutton Place Hotel and Toronto each week.

  • Save The Sutton Place Hotel
  • E-mail this page

The Sutton Place Hotel


Hotel class 3.5 of 5
955 Bay Street, Toronto, Ontario M5S 2A2, Canada
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Toronto

Reviews you can trust

52% Recommend
3.5 of 5 stars 125 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (125)
[ Date ] [ Rating ]
Save Review
4 of 5 stars
mylittlesecret   1 contribution
Vancouver
Oct 30, 2009 | Trip type: Business

I would like to thank Denise Ryan for the amazing customer service. She reponded quickly to my email and fixed the problem immediately. I was impressed with the level of professionalism. After my initial challenge, I was not sure that I would ever use or recommend Sutton Place again but after this experience, it has all changed. Besides the customer... more

Save Review
5 of 5 stars
onlythebestOntario   1 contribution
Ontario
Oct 19, 2009 | Trip type: Family

We got a king room for $111 in their '48 hour sale' and it is now our hotel of choice in Toronto. Friendly, helpful no-fuss staff and a large, comfortable and clean room. A delight! more

Save Review
4 of 5 stars
mid214   14 contributions
Durham, North Carolina
Sep 20, 2009 | Trip type: Couples

We had a very pleasant two day stay at the Sutton. We were upgraded to a deluxe room without being asked and were very pleased with the accomodations - comfortable bed, clean room and bathroom. The staff was extremely helpful and courteous with all our requests and we ended up making an unplanned all day trip to Niagara Falls with... more

Save Review
5 of 5 stars
Sophie0811   36 contributions
Charlotte, NC
Sep 16, 2009 | Trip type: Couples
0/1 found this review helpful

I love this place and hope to stay there again in October 2009. It is located close to everything - Financial, Theatre, Shopping District. I am not sure if all the rooms were as large as ours, as we had a corner room, but it was a simple luxury. The hotel staff members are very helpful, there is a gift... more

Save Review
3 of 5 stars
JackNLondon   8 contributions
London
Sep 6, 2009
1/2 found this review helpful

My brother and I stayed here for 6 nights in late August and we were not entirely satisfied with the hotel. Cleanliness: The room was generally rather clean and so was the bathroom - the housekeeping do a good job. the hotel lobby is also clean and so are the elevators... Location: The location is good because it's within walking... more

Save Review
2 of 5 stars
TIGGER666LondonUk   1 contribution
LONDON UK
Sep 5, 2009 | Trip type: Couples
2/2 found this review helpful

When we travel, we generally stay only in 5 star hotels, this hotel was recommend to us via the sutton hotel in vancouver as we have stayed there loads of times.My partner and I only had a short time in Toronto of two days then up to see Niagria Falls for two days before flying home. Upon check in- which... more

Save Review
2 of 5 stars
Jamison   11 contributions
Rochester, NY
Aug 16, 2009 | Trip type: Friends getaway
3/3 found this review helpful

I had stayed here back in the 80's, when it was a newer, more glamourous hotel ( one that actually attracted stars, before the new hotel building boom of the past decade). I read the reviews cautiously, hoping others travellers were either totally jaded or given poor on line discounter rooms. I booked on their web site, joined their member... more

Nice stay
Save Review
4 of 5 stars
candylkemeHerndon   8 contributions
Herndon, Va
Aug 11, 2009 | Trip type: Couples
1/1 found this review helpful

I was a little on guard when I walked into this hotel, because of previous reviews, but was very satisfied at the service we received at this hotel. The room was clean, spacious and the bed was comfortable. The bathroom was a little small but we received a great price with Priceline, so I was satisfied. We were given a... more

Save Review
3 of 5 stars
yellowplum   3 contributions
toronto
Aug 7, 2009 | Trip type: Couples

Depends on what you are expecting, the Sutton Place Hotel in Toronto may not be your best bet. The rooms are very nice, marble floored bathroom and spacious room. The establishment is old but very well kept. The fees for services are, of course, just like any 5-star hotels, expensive...but the service we received were unfortunately, not measuring up to... more

Boo Sutton
Save Review
2 of 5 stars
BigCityLover   7 contributions
Vancouver, Canada
Jun 9, 2009 | Trip type: Couples

My rate was great. $100/night I was attending a wedding at this hotel. That is why I stayed there, otherwise I would have stayed at my preferred hotel Royal York. The hotel location was somewhat central. Rooms were alright. Nothing special. But the attitude of the staff was poor. From the reception to the door staff everyone thought they were... more

Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to The Sutton Place Hotel? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Toronto, Ontario
$202*
Check Rates ABS:HotelCheckRates-d183778?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
$289*
Check Rates ABS:HotelCheckRates-d155566?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Toronto, Ontario
$134*
Check Rates ABS:HotelCheckRates-d186919?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own The Sutton Place Hotel?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

The Sutton Place Hotel Also Known As

  • Sutton Place Hotel Toronto
  • Toronto Sutton Place Hotel
Address: 955 Bay Street, Toronto, Ontario M5S 2A2, Canada
Toronto Hotels The Sutton Place Hotel
3.5/5.0
125