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All 141 Toronto hotels

Alexandra Hotel

1.5 of 5 Hotel   |   77 Ryerson Avenue | at Queen Street West, Toronto, Ontario M5T 2V4, Canada
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Alexandra Hotel
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Ranked #86 of 141 hotels in Toronto
A recent review
4 of 5 stars Reviewed October 12, 2013
Bob T Chicago, Illinois
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103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alameda
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 13, 2013

We stayed here for one night. We chose it for its close location to public transport and fairly close accessibility to the theater district by walking. The price was also very reasonable for downtown Toronto. My first impression was it was a nickel and dime operation. When checking in, I observed an interaction whereby a visitor of a guest staying... More

Was this review helpful? Yes 2
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Hello, and thank you for the detailed review. Each room is equipped with a smoke detector (near the window) and a heat detector (near the door). Smoke from cooking can cause the smoke detector near the window to beep, but it is a safety measure mandated by the fire department to ensure guests know if there is smoke in the... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed October 12, 2013

stayed for 2 nights. Location is great walking distance to download. I used the bixi bike (there are two station near by) I have no problem walk around at night. it's next to park / school. you can park at the hotel for $5 (CAD). At first we got a smoking room on 4th floor... the lady told us it... More

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Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for the review! Our location can't be beat, and we are constantly striving to improve our accommodations. More

BC
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 11, 2013 via mobile

CONS- not an actual hotel, I expected more like shampoo and conditioner. the room was not clean, there was hair and urine in the toilet seat when we arrived, stains and more hair on the bed sheets. PROS- excellent location for getting around downtown Toronto, and from desk lady was super nice and informative. the shower had good pressure. I'd... More

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Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for taking the time to review our hotel. I'm terribly sorry about the housekeeping problem with your room. We try our best to keep the rooms clean and we were not made aware of any recent problems. Generally our guests find our rooms clean, and most of our reviews reflect that. Thanks for making us aware of your concerns... More

Grand Blanc
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

My son and I stayed here two nights. The hotel is sparse, but it has everything you need. Each room has a fridge, stovetop, dishes, and utensils. My only "complaint" is that you pay per person, and I felt that my son (age 4) didn't merit the "full" person charge. Otherwise, this was a bargain, and the location is a... More

Was this review helpful? Yes 2
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for the detailed review! We appreciate hearing from satisfied customers. The Alexandra Hotel is in a great part of town to visit and we get lots of positive feedback about the area from our guests. We are right next to a park, near many interesting neighborhoods, there's a nearby community theater, and of course there are many places to... More

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2013

This is not a fancy hotel and is outdated in the sense that there is a tuve tv instead of a flatscreen and the building is not up to par with other modern hotels. But if you go to another city for fun and not to stay in a hotel room, this will be fine. The room comes with a... More

Was this review helpful? Yes 1
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for the positive comments! We're always happy to hear from satisfied customers. It's true we do have old TVs, but we are replacing them with new models as needed. Glad you found the location convenient and we look forward to you returning! More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 22, 2013

Spent one night. The bed had a funny smell ... and as a result I was reluctant to get under the covers. The AC unit was very loud and there was a lot of noise coming from the nearby skate park. The location is great , especially if you need to get to the Billy Bishop airport

Was this review helpful? Yes 1
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you for reviewing our hotel. I apologize for the shortcomings with the room - we generally don't get complaints about the bedding and would have fixed any problems with your room had we been aware. But I'm glad you found the location convenient and I hope we can do better for you in the future. More

Shenzhen, China
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 14, 2013

This is a basic, spartan hotel which was totally ok with me. There are plenty of places in Toronto for double the cost which offer a more traditional experience. The location is INSANE. Probably the best in all of Toronto. So many shops and restaurants, and parking is very easy and convenient. Yes, its $5 a day, but good luck... More

Was this review helpful? Yes 1
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for the recommendation! We're happy you found the hotel to your liking and we will endeavor to improve our housekeeping. Hope you can stay with us again. More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2013

The staff at Alexandra hotel were very kind and exceptionally accommodating in all our encounters during our brief (1-night) stay. Since we were coming from the States, we didn't have any Canadian currency, and the front desk staff readily provided currency exchange for any amount needed. They also let us store our bags after our night there, so we wouldn't... More

Was this review helpful? Yes 1
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you so much for taking the time to review the Alexandra Hotel. We try our best to provide comfortable stays for travelers on a budget and we really appreciate the positive comments. We are fortunate to be near a park with a public pool, playground, baseball diamond, and (in the winter) two skating rinks. More

san jose, ca
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 18, 2013

Rooms smell terribly. And I cannot really complain about the cleanness in the room, it just all very old and requiring major renovation or even demolition and building the new hotel at the same spot. Front desk Lady was very dry and she was cutting the conversation and my attempts to ask questions. Maybe they need a more smiles in... More

Was this review helpful? Yes
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Hello, and thanks for taking the time to review the Alexandra Hotel. Though your ratings suggest you found some aspects of our hotel favourable, I would like to apologize for our shortcomings regarding the room. Our staff strives to provide clean and comfortable rooms and obviously we did not succeed during your stay. We likely could have dealt with the... More

Lincoln, Massachusetts, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 8, 2013

Four stays in the last fifteen months. This is a converted single room occupancy apartment building.This may not be for rich people or those who require pampering.Yet the staff has been responsive to every single request we(my wife and I) or I made. Think dormitory.Yet the beds are good. Think spartan.Yet there is enough kitchen function to make breakfast,lunch,tea and... More

Was this review helpful? Yes
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for taking the time to review our hotel, Thomas! We strive to provide affordable and comfortable stays for visitors and I'm glad you were satisfied with our services. We appreciate the positive comments and hope you keep coming back. More

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Additional Information about Alexandra Hotel

Also Known As:
Alexandra Hotel Toronto
Address: 77 Ryerson Avenue | at Queen Street West, Toronto, Ontario M5T 2V4, Canada
Location: Canada > Ontario > Toronto
Amenities:
Business Center with Internet Access Kitchenette
Hotel Style:
Ranked #86 of 141 hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Alexandra Hotel 1.5*
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