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All 141 Toronto hotels

Alexandra Hotel

1.5 of 5 Hotel   |   77 Ryerson Avenue | at Queen Street West, Toronto, Ontario M5T 2V4, Canada
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Alexandra Hotel
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Ranked #94 of 141 Hotels in Toronto
A recent review
4 of 5 stars reviewed 2 weeks ago
Marg W Ottawa, Canada
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110 reviews from our community

Traveler rating
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    36
    13
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean & comfortable. Well-equipped kitchenette, complete with sink, fridge, 2-burner stovetop, microwave, utensils, dishes, pots & pans & clean dish cloth & cup towel. Free wi-fi & TV reception were good. The dining table & chairs were handy. Location was handy to public transit, Kensington Market & Chinatown shops & restaurants. Borders on a large park in... More

Was this review helpful? Yes 1
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for reviewing the Alexandra Hotel! I am glad you found everything useful, and our location is perfect for visitors interested in touring the downtown area. We appreciate your comments and hope you can stay with us again. More

Sudbury, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed long weekend of August when I went to Fan Expo! 20 Minute walk from CN tower so that's not too bad :) Next to a nice park, and a lot of interesting stores near by! The owners were very friendly and the room was a little outdated but very well kept! :)

Was this review helpful? Yes
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you for reviewing the Alexandra Hotel. We appreciate your mention of our excellent location and our friendly staff. Hope you can stay with us again! More

Toronto, Canada
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

I am a torontoian but was having work being done on my home so I found a hotel for a few nights I knew this place looked ghetto but I wanted to stay downtown for a low cost and didn't see any reports of bed bugs online. When I got to the room it was okay, I really loved the... More

Was this review helpful? Yes
Joe M, Guest Relations Manager at Alexandra Hotel, responded to this review

We are very sorry you had a bad experience at our hotel. Our hotel does not have a pest problem. We work hard to keep the building well-maintained and clean and this includes pro-active pest control. However, there obviously was a problem with your room and we apologize and are having it professionally treated. Thank you for bringing it to... More

Massillon,Ohio
Top Contributor
97 reviews 97 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 10, 2014

Pros Room rates are very low Comfortable beds Microwave and small refrigerator Very clean Close to chinatown- 1 mile from theater district $7 parking Good free wifi Cons motel 6 type room and amenities

Was this review helpful? Yes
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for taking the time to break down the positives and negatives! We try our best to keep the hotel clean and comfortable, and we are working on updating the decor and design of our rooms. We appreciate the review! More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 12, 2014

We stayed here for 11 days. I had a great time here and will definitely be back. It was in a great location next to a park, walking distance from Kensington Market, Chinatown and TIFF. Other popular attractions were easy to reach via public transportation, a block away from the hotel.

Was this review helpful? Yes
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for the detailed review! The Alexandra Hotel is nearby many attractions and some of downtown Toronto's most vibrant neighbourhoods. Thanks for staying with us. More

Port of Spain, Trinidad
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 5, 2014

This was our second time staying here. The downtown location was perfect for our around-town interviews. We got the smoking room we asked for on arrival and the kitchenette allowed us to save money and make our own breakfast instead of buying food every day. There were some issues with the appliances though. We couldn't use the toaster without the... More

Was this review helpful? Yes
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you for reviewing our hotel! We are sorry you had issues with the appliances - we have maintenance workers on staff and could have repaired the stove and microwave for you. But we are happy you found the location perfect for your needs and found the other amenities convenient. We hope you can stay with us again. More

Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 28, 2014

I stayed at the Alexandra Hotel on July 26 to the 27 2014. I booked online and arrived at the hotel at 3:40 pm on July 26, 2014. I was informed of an extra $100.00 dollar charge because I was paying by debit which I did not have to give them. They therefore requested for me to leave my ID... More

Was this review helpful? Yes 3
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Hello, The Alexandra Hotel requires that all guests checking in have either a credit card, or leave a cash deposit at the Front Desk. This is to cover phone bills, room charges, and extensions. The deposit is fully refunded at the end of the stay. This is standard hotel practice, and we do advise guests booking online (in the fine... More

Barrie, Canada
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 23, 2014

In a great location close to Queen Street West. There is a lot to do nearby. We stayed here because we were going to a concert at Lee's Palace. The front desk staff was very friendly. The room was dated but nice. Had a fridge, stove, microwave, etc. Would be great if staying for longer than one night because it... More

Was this review helpful? Yes 1
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you so much for the review. I'm very sorry you found hairs on your towel, and we have brought your review to the attention of our cleaning staff so that they will know to be more careful in the future. Many guests find the cooking and laundry facilities convenient since many hotels lack these amenities, and we will be... More

Kingston, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 18, 2014

On May 29 I phoned and booked two rooms, I was given confirmation numbers and they also emailed as requested the confirmation numbers. We went to check in and were told they had no record of the rooms being booked, yet one of the men there did admit to remembering the phone call. After a little while we were offered... More

Was this review helpful? Yes 6
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

We are very sorry for the problems you had when trying to check into the hotel. We work very hard to manage our availability and obviously made a serious error with your reservation. As with all local hotels we do require a security deposit, and accept credit, debit or cash. This is refunded on check out. Again, I apologize, and... More

Antwerp, Belgium
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 14, 2014

We stayed here for 1 night. We had read the comments on tripadvisor and were a bit sceptical, but needed a cheap place to stay in Toronto. the hotel itself is in a back street with its own (paying) parking lot. their are safetycamera's which is a plus. Once inside you get the feeling of being in an appartmentblock instead... More

Was this review helpful? Yes 3
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you for your review. We are glad you were satisfied with the accommodations and amenities and hope you will stay with us again. More

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Additional Information about Alexandra Hotel

Address: 77 Ryerson Avenue | at Queen Street West, Toronto, Ontario M5T 2V4, Canada
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Alexandra Hotel 1.5*
Number of rooms: 75
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Also Known As:
Alexandra Hotel Toronto

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