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All 142 Toronto hotels

Alexandra Hotel

1.5 of 5 Hotel   |   77 Ryerson Avenue | at Queen Street West, Toronto, Ontario M5T 2V4, Canada
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Alexandra Hotel
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Ranked #96 of 142 Hotels in Toronto
A recent review
5 of 5 stars reviewed 2 weeks ago
AJ M Phoenix, Arizona
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104 reviews from our community

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    34
    13
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phoenix, Arizona
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 11 days. I had a great time here and will definitely be back. It was in a great location next to a park, walking distance from Kensington Market, Chinatown and TIFF. Other popular attractions were easy to reach via public transportation, a block away from the hotel.

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Port of Spain, Trinidad
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 5, 2014

This was our second time staying here. The downtown location was perfect for our around-town interviews. We got the smoking room we asked for on arrival and the kitchenette allowed us to save money and make our own breakfast instead of buying food every day. There were some issues with the appliances though. We couldn't use the toaster without the... More

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Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 28, 2014

I stayed at the Alexandra Hotel on July 26 to the 27 2014. I booked online and arrived at the hotel at 3:40 pm on July 26, 2014. I was informed of an extra $100.00 dollar charge because I was paying by debit which I did not have to give them. They therefore requested for me to leave my ID... More

Was this review helpful? Yes 3
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Hello, The Alexandra Hotel requires that all guests checking in have either a credit card, or leave a cash deposit at the Front Desk. This is to cover phone bills, room charges, and extensions. The deposit is fully refunded at the end of the stay. This is standard hotel practice, and we do advise guests booking online (in the fine... More

Barrie, Canada
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 23, 2014

In a great location close to Queen Street West. There is a lot to do nearby. We stayed here because we were going to a concert at Lee's Palace. The front desk staff was very friendly. The room was dated but nice. Had a fridge, stove, microwave, etc. Would be great if staying for longer than one night because it... More

Was this review helpful? Yes 1
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you so much for the review. I'm very sorry you found hairs on your towel, and we have brought your review to the attention of our cleaning staff so that they will know to be more careful in the future. Many guests find the cooking and laundry facilities convenient since many hotels lack these amenities, and we will be... More

Kingston, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 18, 2014

On May 29 I phoned and booked two rooms, I was given confirmation numbers and they also emailed as requested the confirmation numbers. We went to check in and were told they had no record of the rooms being booked, yet one of the men there did admit to remembering the phone call. After a little while we were offered... More

Was this review helpful? Yes 5
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

We are very sorry for the problems you had when trying to check into the hotel. We work very hard to manage our availability and obviously made a serious error with your reservation. As with all local hotels we do require a security deposit, and accept credit, debit or cash. This is refunded on check out. Again, I apologize, and... More

Antwerp, Belgium
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 14, 2014

We stayed here for 1 night. We had read the comments on tripadvisor and were a bit sceptical, but needed a cheap place to stay in Toronto. the hotel itself is in a back street with its own (paying) parking lot. their are safetycamera's which is a plus. Once inside you get the feeling of being in an appartmentblock instead... More

Was this review helpful? Yes 3
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you for your review. We are glad you were satisfied with the accommodations and amenities and hope you will stay with us again. More

Perth Amboy, New Jersey
Top Contributor
189 reviews 189 reviews
47 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed June 3, 2014

This hotel was great for us. There was a private parking lot (though you do have to pay for each day of parking) so we could walk to Kensington Market and Chinatown. The room was spacious with one full size bed and one twin bed in our room. Rooms are devoid of any decor. Wifi was good. The hotel is... More

Was this review helpful? Yes 1
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thanks for the detailed review. We hope to update the decor one of these days! We appreciate your comments and we're glad you were satisfied with the amenities. More

Toronto
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 9, 2014

I found the hotel to be clean and pleasant although not fancy. I would go there again as I thought the place gave good value for the price. the rooms were plain. the location was close to the hospital. I would have liked to have a coffee maker in the room without having to go get one from the office.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 5
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Thank you for the feedback! We do provide coffee-makers if guests request them. We are glad you found the hotel to your liking. More

Alameda
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed October 13, 2013

We stayed here for one night. We chose it for its close location to public transport and fairly close accessibility to the theater district by walking. The price was also very reasonable for downtown Toronto. My first impression was it was a nickel and dime operation. When checking in, I observed an interaction whereby a visitor of a guest staying... More

Was this review helpful? Yes 6
Joe M, Public Relations Manager at Alexandra Hotel, responded to this review

Hello, and thank you for the detailed review. Each room is equipped with a smoke detector (near the window) and a heat detector (near the door). Smoke from cooking can cause the smoke detector near the window to beep, but it is a safety measure mandated by the fire department to ensure guests know if there is smoke in the... More

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Additional Information about Alexandra Hotel

Address: 77 Ryerson Avenue | at Queen Street West, Toronto, Ontario M5T 2V4, Canada
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Alexandra Hotel 1.5*
Number of rooms: 75
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Also Known As:
Alexandra Hotel Toronto

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