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All 141 Toronto hotels

Sheraton Toronto Airport Hotel & Conference Centre

4.0 of 5 Hotel   |   801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
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83%
Ranked #24 of 141 hotels in Toronto
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Pelorojo13 Singapore, Singapore
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423 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Saskatoon, SK Canada
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel continues to have problems providing hot water to their rooms. Cold showers are not acceptable in any hotel. This has been a consistent problems at this hotel for a long time. Bad on management for not rectifying the problem.

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Singapore, Singapore
Top Contributor
64 reviews 64 reviews
57 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After a horrible flight (not the airlines fault - I was ill), it was great to arrive to an early check in with the Sheraton. I arrived there at 9:00 and my room was ready. I was expecting them to merely store my luggage but I was able to get in and relax. The front reception was welcoming, it only... More

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Toronto
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Our room was a bit dated and the bathroom was tiny. We got a cheap online rate so maybe that's why? I was a bit disappointed to find out we had to pay for parking. It would have been cheaper to stay at the Hampton Inn since at least that included breakfast. I've stayed in hotels near airports that were... More

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Great Service Clean Rooms The Staff Michael,Joseph and Aneesa are staff with the best customer service, in all of Toronto!! We come here every year and will continue too, as we enjoy all the extra's. Give it a try,you will not be disappointed.

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We are so glad our Team has always provided you with Great Service always. Thank you for sharing your positive experience and we truly appreciate your recognition of our Staff. We also take this opportunity of appreciating and thanking you for your loyalty and business. Looking forward to welcoming you back, Sincerely, Joseph B More

Petawawa
Contributor
18 reviews 18 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed April 2014. Hotel was easy to find off the 401. Staff were welcoming and check in was quick enough. Was concerned about having a room by the elevator, but halls were quiet after 9 pm. Restaurants nearby - Montanas within walking distance, jack Astor's across the street, restaurant and room service in hotel. Food at conference was good. Conference... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We truly value and appreciate your feedback, thank you for your review on Trip Advisor. We are glad you did find our hotel facilities and its services very accomodating and enjoyable. We certainly will look forward to Wecoming you back soon again, Sincerely, Joseph B More

Toronto, ON
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a park and stay before our vacation. Price was decent. Room was nice and clean. Staff was super nice at check in. Beds were super comfy. I had a terrible sleep though. All I could hear every few minutes were planes taking off. Maybe rooms on the other side were not as close to the runway but it... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for sharing your experience on Trip Advisor, we value your feedback! We are glad our hotel and its services were to your expectations, with the exception of the Airplanes noise. We are disappointed to know your sleep was disturbed, for this we sincerely apologize. Please do connect with us directly on your future visit, we... More

Meaford, Canada
Contributor
16 reviews 16 reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel is ok for a place to lay your head before taking an early morning flight but it is no four star hotel. The carpets in the hallway looked reasonable but little things like nicks in paint tells that it is starting to need attention. The bed is terrific and i guess that is what counts but there are... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Karen W, Thank you for reviewing us on Trip Advisor following your recent stay with us. We truly appreciate your feedback. We at Sheraton, do provide Complimentary Wifi in our Public Areas (Lobby & Olio Restaurant) and we also do have our Link @ Sheraton experienced with Microsoft in our Lobby where you can connect with Family & Friends,... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff are absolute wonderful, they are very helpful and very accomodating to anything you wanted. They went out of their way for everybody, the rooms are very clean. The room attendants are excellent, front desk are very knowledgable in everything they do. Even guided me with information about Toronto. The food in Olio restaurant is amazing, such great chefs... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Frances W, Thank you truly for appreciating your stay with us at the Sheraton Toronto Airport Hotel & Conference Centre. We are glad your stay was comfortable and enjoyable, we look forward to Wecoming you back soon again, Sincerely, Joseph B More

Vancouver, Canada
Top Contributor
51 reviews 51 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After having a stay that only be described as disastrous at the downtown Sheraton, I moved to this property where I had never previously stayed. Check in was quick, lounge was great, with a very welcoming host, hot food, honour bar, bottled water etc. Had a nice room that was spacious and I love you can sort of open the... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you taking the time to share your feedback on Trip Advisor following your recent stay with us at the Sheraton Toronto Airport Hotel & Conference Centre. We truly appreciate and thank you for giving us the opportunity to take care of your stay. We also do thank you for the wonderful feedback provided. We certainly will... More

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you can sleep through anything, then this is a fine hotel. The staff are exceptionally accommodating. The room was clean. The room was a solid 3/5. My first room had a connecting door with another room. The neighbour's t.v. was on. It was not on loud at all...but it might as well have been in my room. The sound... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Mr. Carlson, Thank you for sharing your feedback following your stay with us, we truly appreciate your feedback. Mr. Carlson, it is regrettable that since our hotel is an Airport-neighbouring Hotel, planes traveling overhead can be heard from time to time depending on which runways are in use. Additionally, planes can be especially heard if the Window Vents in... More

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Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Sheraton Toronto Airport Hotel
Renaissance Toronto
Toronto Renaissance
Address: 801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Toronto
#19 Business Hotel in Toronto
#26 Romantic Hotel in Toronto
#30 Family Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Official Description (provided by the hotel):
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 
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