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Sheraton Toronto Airport Hotel & Conference Centre

#33 of 139 Hotels in Toronto
Certificate of Excellence
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801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
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Sheraton Toronto Airport Hotel & Conference Centre
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627 Reviews from our TripAdvisor Community

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Lloydminster, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here during a nighttime layover on our way to Cuba. It was a little pricy and I found the desk staff to be a little snobby. Room was clean, and nice but I believe you are paying for convenience here. Would stay again if need be.

Helpful?
Thank HollyA36
Delta, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Check-in went smoothly, room was ready. Quiet room with a great view of the airport runways. The room was clean and nicely appointed. The WIFI was a little slow but that can be expected in a large hotel. The TV was new and had a nice picture.

Helpful?
Thank Bob L
High Prairie, Canada
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We debated paying a bit extra to stay right at the airport. It was well worth it. Very convenient. The hotel itself was great. Good service and nice, comfortable rooms. We would definitely stay here again. The only downside is that we found the lounge food menu to be pricey and not worth the $$$$$. There is a Wendy's a... More 

Helpful?
Thank Sandra B
Edmonton, Alberta
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 5 nights for business. The room was Ok but I wouldn't stay here again. We usually stay at another hotel but it was booked this time. We found out on the second night, that if we didn't have our room cleaned, we would receive a $5 voucher for a number of venues. This is supposedly in... More 

Helpful?
Thank TomKat74can
Kingston, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another 2 great nights at the Sheraton. We stayed there before and after our winter cruise -- the stay and park option is a great deal. The reception staff was welcoming and very efficient. Our room was immaculate and the bed, so comfortable. The bathroom has great amenities including a flexible, magnifying mirror, shaving cream, and wonderfully scented body lotion.... More 

Helpful?
Thank EDK123
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guests, Thank you truly for your feedback following your stays with us. We truly appreciate and value your feedback. Thank you for appreciating our service, facilities and amenities, and we too acknowledge with sincere thanks for your Loyalty and Business to our Sheraton. We certainly will look forward to welcoming you'll back!! Sincerely, Joseph B More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed in this hotel two years in a row, the night before a flight south. This hotel is in a great location - within walking distance to several restaurants, and a very short shuttle ride to the airport. The rooms are quite nice - lots of space, and a good bathroom. The staff are friendly and the price for... More 

Helpful?
1 Thank Karen N
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for sharing your feedback on Trip Advisor following your stay with us at our Sheraton. We truly appreciate you returning back to our hotel and we certainly look forward to welcoming you back many more times. We are so glad you found our Sheraton to be nice, and perfectly located with a great price. Safe... More 

Bristol, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one quick night here on a stop over when flying from the UK to Costa Rica. The hotel is very convenient and situated about a 10 min shuttle ride from the airport. When we landed in Toronto it was very easy and convenient to jump on the free shuttle bus that dropped us off directly to the hotel.... More 

Helpful?
1 Thank ClairSunSeeker
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly for sharing the wonderful review following your experience at our Sheraton. We are so glad you'll had a great experience with the exception of the ride to Toronto. We certainly will look forward to welcoming you'll back, wishing you'll safe travels! Sincerely, Joseph B More 

Sarnia, Canada
Level Contributor
185 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed overnight as a family and found the place in great condition, with helpful front desk staff, good value parking options and well appointed rooms. We did dine in the restaurant and found that a real weak spot; lacklustre service, modest choices, average quality and overpriced... Would not eat there again... Beyond that, alls good. 5 mins tops from... More 

Helpful?
Thank EdwardJAllen
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Edward J Allen, Thank you for sharing your feedback following your stay with us, we truly appreciate and value your feedback. We are truly sorry to hear your restaurant experience was not a positive one, for this we sincerely apologize. We certainly will look forward to your return, as we would appreciate the opportunity to make amends for your... More 

Orillia, Canada
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Sheraton Toronto airport on Tuesday January 12, 2016. Very nice room and the front desk staff very friendly. Had issues with the heat but got it resolved quickly. Bed comfortable, and bathroom nice size. Had access to the club level lounge and enjoyed the continental breakfast the following morning. I plan to come back.

Helpful?
Thank brianauditor
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for sharing your valuable feedback through Trip Advisor following your stay at our Sheraton. We are happy to know your stay with us was decent with the exception of the room temperature. We are glad we were able to resolve the heating issue quickly, thank you for giving us the opportunity to make it right!... More 

Fonthill, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just got back from spending 3 nights at the Sheraton. The staff, service, hotel were absolutely wonderful. The hotel is updated, clean and it was a great stay. Close to restaurants and the airport. The pool and hot tub were a nice bonus, never overly busy while I was there and the restaurant was delicious. It had a great buffet... More 

Helpful?
Thank Amers1983
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly for your feedback following your experience at our Sheraton. We are so glad you had an awesome experience at our Sheraton and also found our staff and hotel, including the facilities to be wonderful. Your recommendation of our hotel is greatly appreciated, thank you! We certainly look forward to welcoming you back, wishing you... More 

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