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All 141 Toronto hotels

Sheraton Toronto Airport Hotel & Conference Centre

4.0 of 5 Hotel   |   801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
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83%
Ranked #22 of 141 hotels in Toronto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
PJPeter Saint Thomas, Ontario, Canada
  • Reviews (440)
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440 people have reviewed this hotel

Traveler rating
    200
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Sydney Australia
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel cost me $A123 on their website as a ‘super last minute pre-paid offer’. Unquote. Room 526 King bedded room July 3, was not a $123 hotel room! It might be airline crew room grade, but not for anyone else. It was near 1am and we flew out at 7am so was too tired to go down and argue... More

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Saint Thomas, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Although I have never had a negative experience with Sheraton, I had to constantly remind myself that this was simply a Sheraton airport hotel and a business conference centre and not a luxury hotel- the amenities and level of service was simply a standard here, and one that was held that high by the hotel itself, and all staff members... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear P J Peter, We sincerely appreciate and thank you for the detailed feedback you have shared on Trip Advisor, following your stay with us. We are so glad you were able to have a thorough experience of our Sheraton and more importantly, you've enjoyed the experience. We certainly will look forward to welcoming you back and I kindly request... More

Decorah, Iowa
Top Contributor
211 reviews 211 reviews
49 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

The convenience and quality of this property can't be beat. Excellent both times we've stayed here and the accessibility to both terminals 1 and 3 is superb. The people at the desk were lovely and we enjoyed the bar and restaurants (albeit they are "typically" expensive).

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Sault Ste. Marie, Canada
Top Contributor
136 reviews 136 reviews
23 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton for business at which we attended a couple of workshops. Being a hotel chain I didn’t expect much but the hotel exceeded my expectations especially the meals that we were provided for our workshops. The bar had a nice selection of wines and had a wine tasting at 5 the night we were there. The... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We are glad we have exceeded your Expectations, we truly appreciate and thank you for your feedback through Trip Advisor. We look forward to welcoming you back! Sincerely, Joseph B More

Jacksonville Beach, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a very nice stay at this hotel. Everything you would want to have an enjoyable time - 24 hour swimming pool, fitness center and 5-6 computers/internet (no charge) . Bus stop right outside hotel which we took to subway and had a great time touring the city .

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Jason F, Thank you truly, for the Recomendation of our hotel, we are so glad you had a great stay with us. Just a note: our Swimming Pool is open from 06:30 am until 11:00 pm daily and our Core Performance Fitness Center is open 24 hours. We look forward to Welcoming you back soon again, Sincerely, Joseph More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I live out of my suitcase every week and I switch between SPG properties. I must admit that although the facility is not as new as some of the downtown properties nor the Westin down the road. The staff is by far the friendliest I have ever encountered at ANY North American hotel I have stayed in. The gym is... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Andy A, Thank you for sharing your valuable feedback through Trip Advisor. We truly appreciate your Loyalty to our Sheraton and Starwood Hotels & Resorts. We are very grateful to you for appreciating our Services, Facilities and our Staff. Our Teams truly make the difference, and we value their commitment. We look forward to welcoming you back, Sincerely, Joseph... More

p.e.i.
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Highly recommend this hotel if you are travelling through the Toronto airport.It is very convenient The hotel is very beautiful.Upon check in,the staff were very friendly and checked us in quickly They were very accommodating when we asked for a late checkout,due to our flight not leaving until the evening. Hotel room very good size and very clean,Hugh lobby I... More

Was this review helpful? Yes
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly, for recommending our Sheraton through your Review on Trip Advisor. We are very pleased to know your experience of our hotel and its services was a positive one. We certainly look forward to welcoming you back, soon again. Sincerely, Joseph B More

London, ON
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On my way to a continuing education course in Boston in early June this year, we decided to stay overnight at this hotel as the package included 8 nights complimenatry parking. Normally we stay at the Sandman hotel nearby, but for some reason their website was down and they no longerhad a parking package available. First the good. Checkin was... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay with us, we truly appreciate and value your feedback. Please accept our sincere apologies for missing on the cleanliness of your room. Truly, we maintain a high standard of cleanliness, and it appears we have fallen short of meeting and exceeding your expectations. We... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 29, 2014

Check in issues happen at all hotels, but how it is dealt with is what separates the good from the poor. We were given the wrong room, even though the booking specified 2 queen, but someone was sent up right away with keys to our new room, instead of asking us to come back down to reception, which I have... More

Was this review helpful? Yes
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for sharing your valued feedback through Trip Advisor, we truly appreciate your feedback. Please accept our sincere apologies for the lack of attention from our Front Desk Team. We have reiterated to our Team the importance of 'attention to detail' even during the busiest of times. Overall, we are glad we were able to make... More

London, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 29, 2014

All of us love a good airport hotel, convenient, beat the rush, easy access plus that wonderful feeling of life on the move with an international flair. This hotel lives up to all the expectations and does it with style. The staff are great, extremely helpful and genuinely went beyond the expected to ensure the guests were comfortable. The rooms... More

Was this review helpful? Yes
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for sharing your positive experience of our Hotel and Services on Trip Advisor following your recent stay with us. We truly will look forward to welcoming you back soon again. Sincerely, Joseph B More

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Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance

130 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Best Value Hotel in Toronto #17 Luxury Hotel in Toronto #21 Business Hotel in Toronto #25 Romantic Hotel in Toronto #28 Family Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 
Number of rooms
249

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