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Sheraton Toronto Airport Hotel & Conference Centre

#27 of 141 Hotels in Toronto
Certificate of Excellence
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801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
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Sheraton Toronto Airport Hotel & Conference Centre
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Sheraton Toronto Airport Hotel & Conference Centre
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517 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingston, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very good hotel, location and most importantly, staff. Val in the Club lounge was very helpful and kind. She really enjoys her work. All other staff are very pleasant and want to help. The shuttle as very good.

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff at the front desk was extremely friendly and helpful. Beautiful, spacious, clean room with the most comfortable king sized bed! The food at "Olio" was incredible!! Definitely recommend eating here. The entire stay was wonderful and will certainly return in the future. Thank you Sheraton!

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Sudbury, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Convenient location near airport. Hotel provides free shuttle service to airport. Restaurant in the hotel is reasonably priced. I stayed for 2 nights. My room had a strong cologne odour. I aired out the room over the two days but still smelt bad. I called hotel front desk to see if they could neutralize and they offered me another room... More 

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Sault Ste. Marie, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an overnight layover and ended up here and what a pleasant surprise. The rooms were clean, spacious and well appointed. The restaurant was great value as well. If you have a short layover and what a reasonably priced room close to the airport, this is the one!

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly for appreciating our hotel and its facilities. Your recomendation of our hotel is also greatly appreciated. We look forward to Welcoming you back. Sincerely, Joseph B More 

Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel for one night. The airport shuttle is every 30 minutes, and the label on the side was confusing, as it services the Crown Plaza, as well. Our room was well appointed and clean, with a very comfortable bed. The food in the Olio Mediterranean Grill was very good. The seared tuna Nicoise was perfectly seared and... More 

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to Review us on Trip Advisor. We truly appreciate your great feedback following your stay with us at our Sheraton. We are so glad our Chef was able to cater to your choice and you've enjoyed the food at our Olio Restaurant. We also do appreciate your appreciation of ishtiaq's services.... More 

Perth, Australia
Top Contributor
50 reviews 50 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As the name suggests the Sheraton Toronto Airport is a hotel close to the Toronto Pearson Airport and we stayed here for a night waiting for a connecting flight out the following day. It is pretty typical of most of the airport hotels I have stayed at. The rooms were spacious, clean and had everything you would need but were... More 

Was this review helpful? Yes 1
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Greg M, Thank you for choosing to stay with us at our Sheraton Toronto Airport Hotel & Conference Centre. We are pleased to inform that the renovations of our Guest Rooms is in process and is expected to be completed in the near future. Our apologies if you were accomodated in the non-renovated room. We truly acknowledge with thanks... More 

Barrie, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I personally have to acknowledge Jason at the front desk. His warm inviting smile and his outgoing personality made us feel at home right away upon arrival. He was attentive to our needs and assured me that he would be there all weekend and to just call if we needed anything. Our room was bright and clean. The beds were... More 

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Kelly & Gerry, Thank you truly for the wonderful feedback you have shared through Trip Advisor. We sincerely acknowledge and thank you'll for your Loyalty and Business to our Sheraton & Starwood Hotels. We are so thrilled to hear of the personalised services provided by Jason and our Guest Services Associates. I must admit, our Team is very passionate... More 

Boston, Massachusetts
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has everything you could want in an airport hotel. Close proximity to terminals, excellent and speedy service, large clean room, very comfortable bed-and, most amazingly, no airplane noise! We slept great! I wish every airport hotel was this good.

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Rebecca, We truly thank you for appreciating our hotel on Trip Advisor! We are so glad you'll enjoyed our services, facilities and had a comfortable stay with us. We look forward to welcoming you back, Sincerely, Joseph B More 

Long Island, New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a quick overnight trip. Nice clean welcoming lobby. Friendly staff. Stinks that there is a charge to park but at least it's in Canadian dollars! Rooms are comfortable but my AC/heating wouldn't adjust and was too hot.

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly for appreciating our Sheraton as a 'Good Place' to stay, we appreciate and value your feedback. With reference to the additional parking fee that the hotel charges, all full-service hotels in the Greater Toronto Area including properties close to Lester. B Pearson International Airport, charge for parking. Our parking rate is competitive, in fact... More 

Calgary, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

First time staying at this hotel, I usually stay at the Sheraton Gateway. Despite being a non smoking Sheraton Club room, the room was definitely smoked in and covered up by strong smelling deodorizer. Upon checkout I thought I had left something in the room and asked for assistance from the girl at the front desk. She finally helped me... More 

Was this review helpful? Yes
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Sherri N, We truly appreciate and thank you for choosing to stay with us at our Sheraton Toronto Airport Hotel & Conference Centre. We are very disappointed to know that your experience with us was 'Lesser Sheraton Experience', we sincerely apologize for your experience. Our Sheraton is a non-smoking property and we do take every precautions to ensure that... More 

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