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All 141 Toronto hotels

Sheraton Toronto Airport Hotel & Conference Centre

4.0 of 5 Hotel   |   801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
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83%
Ranked #23 of 141 hotels in Toronto
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
JamieM24015 George Town, Grand Cayman
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445 people have reviewed this hotel

Traveler rating
    202
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
George Town, Grand Cayman
2 reviews
3 of 5 stars Reviewed yesterday NEW

This hotel is not the one located on the airport grounds. That property is the Sheraton GATEWAY Hotel. This hotel is across the street (you can walk or take the shuttle). Do not book this hotel expecting the one at Terminal 3. This one is fine for an overnight stay (adequate, clean, quiet).

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Senior Contributor
23 reviews 23 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I missed my connection flight to Calgary and had to stay for the night in the Airport. You can get to your room with the luggage crate , you can leave the hotel 45 min. before your flight. that is great. and above all of it you get great rooms, great service and a nice bar an d resturant

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Portsmouth, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Sheraton was a pleasure to stay at. The biggest quality of the hotel (beyond the immaculate state and grandiose appearance) was the outstanding service provided by all of the people at the check-in desk, the server at the lobby bar and restaurant, and even the room service. The hotel is simple and fairly standard for airport hotels, but the... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

This is one of the best hotels to stay, especially these who travel for business. Their club lounge service is super and you would feel at home. The front desk staff are not only nice and considerate, but also would like to walk extra miles to help. I witnessed they worked so hard to help those guests whose planes were... More

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Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff here are friendly and very helpful. I want to thank Aneesa, Orlando, Michael and Val. Joseph thank you very much for organizing my stay this week. The staff make me feel like I am at home away from home.

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Tony P, We are thrilled to know our Sheraton is your 'Home away from Home'. Our sincere thanks for mentioning and appreciating the services of our Associates. It's our pleasure to always Welcome you and we promise you Great Stays always!! Sincerely, Joseph B More

Moncton , NB
Top Contributor
104 reviews 104 reviews
32 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Grand , of Delightfulness, Staff gave personalized service, every employee I ran into was lovely, easy to speak to and pleasant ,a pleasure to deal with. Quick and overly efficient check in. Everyone wanting to help , Room was clean and close to everything.

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for your wonderful Review on Trip Advisor, we truly appreciate your Feedback. Our sincere 'Thank You' for acknowledging our Services. We look forward to Welcoming you back soon again, Sincerely, Joseph B More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have been staying at this hotel now for six months almost every other week. The location is excellent within close proximity to the airport and many restaurants. The staff is always warm and welcoming. In the morning when I have breakfast in the lounge I am always greeted with a warm hello and even though it is self serve,... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Mr. Steven S, We truly appreciate and thank you for your Loyalty and your Business. It's our pleasure always, to Welcome you to our Sheraton and rest assured, we will continue our Warm Services and Care at all times. we look forward to welcoming you back soon again, Sincerely, Joseph B More

Vancouver, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am a Gold SPG member and I had booked into a Club Lounge room to get all the great extras included. I went to bed early and slept until 6am then went to get my breakfast in the Club Lounge but there was no oatmeal. Due to my special diet I needed to eat that and did not want... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We truly appreciate your Loyalty to Starwood Hotels & Resorts. We at Sheraton, always strive for the best "Customer care" for our guests, we always go above and beyond to ensure Guest Satisfaction. Unfortunately, there was some mis-understanding in regards to your Oatmeal request. As per our understanding, our Associates and Manager on Duty did offer to... More

Sydney Australia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel cost me $A123 on their website as a ‘super last minute pre-paid offer’. Unquote. Room 526 King bedded room July 3, was not a $123 hotel room! It might be airline crew room grade, but not for anyone else. It was near 1am and we flew out at 7am so was too tired to go down and argue... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We sincerely apologize if our Sheraton has not met your expectations. We certainly will appreciate if you could connect with me directly at your convenience, so we have the opportunity to discuss your stay experience on the whole. Sincerely, Joseph B 416-675-6100 More

Saint Thomas, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although I have never had a negative experience with Sheraton, I had to constantly remind myself that this was simply a Sheraton airport hotel and a business conference centre and not a luxury hotel- the amenities and level of service was simply a standard here, and one that was held that high by the hotel itself, and all staff members... More

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Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear P J Peter, We sincerely appreciate and thank you for the detailed feedback you have shared on Trip Advisor, following your stay with us. We are so glad you were able to have a thorough experience of our Sheraton and more importantly, you've enjoyed the experience. We certainly will look forward to welcoming you back and I kindly request... More

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Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Best Value Hotel in Toronto #18 Luxury Hotel in Toronto #21 Business Hotel in Toronto #31 Family Hotel in Toronto #32 Romantic Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 
Number of rooms
249

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