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Radisson Hotel Toronto East

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55 Hallcrown Place, Toronto, Ontario M2J 4R1, Canada
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Radisson Hotel Toronto East
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415 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (415)
  • Mar-May only
    (103)
  • Jun-Aug only
    (147)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (63)
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Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

Well, let me tell you, we have been in this hotel for 4 days. 3 days we complained about the bed (it was an air bed), the bathroom (the bathtub was stucked, the curtain of the bathtub is broken and the towel hanger was going to break), the hairdryer (it doesn't dry) and the air conditioner. Until today (day 4),... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I had booked this hotel as an alternate based on the fact that it had a Sunnybrook price. Having stayed in Raddison's in Europe I had expected a similar level of service and property quality. However this hotel is in need of a major renovation. What was good was the friendly staff though not always attentive; the size of the... More 

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RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review

Dear Guest, We thank you for taking the time to provide your inputs on tripadvisor. On behalf of team Radisson Toronto East we apologize for the inconvenience caused during your stay. I have addressed your comments regarding the bed with the maintenance team. We endeavor to work diligently to ensure that a similar situation does not occur again in the... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

The people working were friendly but that was the only good part. They tried to charge us for everything from parking to cots, they never mentioned this during the booking process. They "upgraded" us to a room with one bed and tried to charge us extra for us. We had to trick the workers into giving us an extra cot.... More 

Was this review helpful? Yes
RadissonToronto, Front Office Manager at Radisson Hotel Toronto East, responded to this review

Thank you for taking the time to share your feedback. We take pride in delivering “Yes I Can!” service with every stay, and apologize that your experience did not live up to this level of service. We value your feedback and are continually working to improve our services.. Unfortunately there is a charge for cots and cribs, this is hotel... More 

Wexford, Pennsylvania
1 of 5 stars Reviewed 1 week ago

The room smelled of stale smoke. The bathroom had hair on the floor, the shower curtain was falling off of the rod and there was dirt inside the tub. We didn't even want to lay in the bed or on the pillows, but we were too exhausted to care. The next morning, the breakfast buffet looked like it had been... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review

Dear Guest, We thank you for taking the time to provide your inputs on tripadvisor. On behalf of team Radisson Toronto East we apologize for the inconvenience caused during your stay. I have addressed your comments regarding the room with our housekeeping team. We endeavor to work diligently to ensure that a similar situation does not occur again in the... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staff seemed more friendly later in the night;other staff earlier in the evening seemed to judge with their body language and eyes. Shower does not work for heating.There was blood on the curtain in the room. The shower also had hair left it. There is also an iron burnt mark in the wall by the desk. The tea was gross.... More 

Was this review helpful? Yes
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review

Dear Guest, We thank you for taking the time to provide your inputs on tripadvisor. On behalf of team Radisson Toronto East we apologize for the inconvenience caused during your stay. I have addressed your comments regarding cleanliness with our housekeeping team. We endeavor to work diligently to ensure that a similar situation does not occur again in the future.... More 

Stockholm, Sweden
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was very good, comfortable and clean beds, quite big rooms with a good shower. The WiFi was quite good throughout the hotel. The parking was not free, they charged $8 per day. Normally I would not stay at a raddison as I think the prices are too high, but we got a discount thru a third party website.

Was this review helpful? Yes
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review

Dear Guest, Thank you for a wonderful review. We look forward to having you stay with us again. Warm regards, Avneesh Kohli General Manager Radisson Hotel Toronto East More 

Houston, Texas
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I hate to give a bad review since the service was pretty good, we had a problem with the AC and were given another room, the breakfast was ok. The building is terrible and old. The AC in the new room was not very good. The hallways were dingy and run down. This building needs to be renovated.

Was this review helpful? Yes
RadissonToronto, Manager at Radisson Hotel Toronto East, responded to this review

Dear Guest, We thank you for taking the time to provide your inputs on tripadvisor. We are working on upgrading our facilities. I thank you for your comments, which encourages our team to continually strive to go beyond their call of duty. We look forward to having you stay with us again. Warm regards, Avneesh Kohli Director of Operations Radisson... More 

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Staying in North York

Neighborhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
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