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All 141 Toronto hotels

International Plaza Hotel Toronto

3.5 of 5 Hotel   |   655 Dixon Road | Rexdale, Toronto, Ontario M9W 1J3, Canada (Formerly DoubleTree by Hilton Hotel Toronto Airport)
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International Plaza Hotel Toronto
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45%
Ranked #87 of 141 hotels in Toronto
A recent review
3 of 5 stars reviewed yesterday
Jeff B
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  • Reviews (94)
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94 people have reviewed this hotel

Traveler rating
    15
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38
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Top Contributor
66 reviews 66 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed yesterday NEW

The best part of the visit was Sonny who checked us in. Great service. Very accommodating. The room was ok but tired. There were holes on the drapes, my colleagues room had no toilet paper. Breakfast was good and it was very handy to have a Starbucks. A good updating of furniture and decor and this will be a great... More

Was this review helpful? Yes 1
Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked an executive room on Expedia thinking it'd be bigger and better for the extra money. Once we got into our room and experienced all the negatives we read on here previously, we realized our room was the exact same as the room priced at $30 less. We contacted Expedia who confirmed with the hotel that we were correct... More

Was this review helpful? Yes
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear Sara M, Thank you for your feedback about your recent stay with us at International Plaza Hotel. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working... More

Trenton, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the International plaza hotel in Toronto as a family of 5 and we had nothing but GOOD experiences. We arrived and the hotel had lost our reservation (not their fault as the booking company did not send them the info) and we had to wait about 10 minutes for them to fix it and when they did... More

Was this review helpful? Yes
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear Carrie J, Thank you for taking a moment to share your experience at International Plaza Hotel. I'm happy to hear that Kenneth made your stay more comfortable. We look forward to seeing you the next time you travel to Toronto. More

Maryland
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is so beaten up I can't believe any of the positive reviews are real, or if they are, that those travelers have ever stayed even in "okay" hotels. Attended a conference last year when it was doubletree and it wasn't great. Since then the slide into hotel oblivion has been swift. First: The shuttle doesn't run properly from... More

Was this review helpful? Yes
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear DCFlyers, Thank you for writing a review about your recent stay at our hotel. We’re very sorry you were unhappy with your experience at International Plaza Hotel. We appreciate hearing from you and wanted to let you know that we’re completing a renovation in all of our rooms. If you travel again to our area, we hope we have... More

Farmington Hills, Michigan
1 review
1 of 5 stars Reviewed 5 days ago NEW

This is one of THE WORST hotels ever. I arrived at 3:30 & even though check-in is at 2 pm, they said "Your room is not ready." I said that I had a confirmed reservation and they said "Sorry we're doing the best we can." I waited OVER AN HOUR AND A HALF!!! During the wait there was loud hooting... More

Was this review helpful? Yes
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear Pearlstone, Thank you for writing a review about your recent stay at International Plaza Hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about... More

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I recently stayed at the International Plaza in Toronto, & I just wanted to mention that Sunny made things a lot easier for me, he went out of his way for the customer (me), & i very much appreciated his kindess & willingness to help me, not only were your customer service agents friendly i very much enjoyed the hotel... More

Was this review helpful? Yes 1
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear Roni E, Thank you for your nice comments. I'm happy to hear Sunny made your stay more comfortable. I’ll pass it on. Thanks for choosing International Plaza Hotel. More

Guelph, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel through hotwire and were a little apprehensive based on the reviews here. We had already had a stressful 24 hours. We could not have been more delighted. The front desk staff were amazing and wonderful. We were completely comfortable in our room. It is a little small, but for our purposes, the bed was comfortable, it... More

Was this review helpful? Yes
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear Cindapedia, Thank you for your nice comments. I'm happy to hear you had a comfortable stay. Thanks for choosing International Plaza Hotel. More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a very big hotel with smaller rooms. The beds are very soft and the pillows are horrible! This is a hotel you stay for one night or two and that is all. The staff at the front are stellar and helpful. To make this above average is to provide better beds and firmer pillows. Downtown is very far... More

Was this review helpful? Yes
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear zeeremtulla, Thanks for taking the time to send us your review. We hope to see you again soon at the International Plaza Hotel. More

London, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed here several times over the years via Hotwire. Have had better rooms than this visit, but still it's ok. The hotel & room is clean the staff @ the front desk were cordial. Had dinner 2 nights @ Harry's bar & food/service was good. Parking is $14/night but was offered a package of buffet breakfast & parking for... More

Was this review helpful? Yes
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear Scott V, Thank you for your positive comments about your recent stay at the International Plaza Hotel. We hope to see you again soon. Safe travels. More

Mississauga
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel through hotels.com for a one night stay in a standard nonsmoking room with double beds as our ac at home broke down. We have a 5 year old and a 2 month infant and decided we needed to spend the night away from home so we could all stay cool and comfortable. We checked in around... More

Was this review helpful? Yes 1
Sandy P, Guest Relations Manager at International Plaza Hotel Toronto, responded to this review

Dear Jocelyn001, Thank you for your review of your recent experience at International Plaza Hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We've addressed these issues with our staff and hope that next time you’re in Toronto, you’ll visit us again... More

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Additional Information about International Plaza Hotel Toronto

Address: 655 Dixon Road | Rexdale, Toronto, Ontario M9W 1J3, Canada (Formerly DoubleTree by Hilton Hotel Toronto Airport)
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — International Plaza Hotel Toronto 3.5*
Reservation Options:
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Also Known As:
Doubletree By Hilton Toronto Airport Hotel Toronto
Doubletree Toronto Airport

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#25 Spa Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Enjoy spacious accommodations just minutes from Toronto Pearson International Airport at the International Plaza Hotel. Offering seamless stays and full-service amenities, our Toronto airport hotel is perfect for productive business trips and relaxing leisure travel, no matter if you are staying a night, a week, or longer.Each of the rooms and suites at our hotel in Toronto are warm, inviting, and outfitted with contemporary comforts. Property-wide complimentary Wi-Fi access and large in-room work stations make staying connected simple, and plush bedding, in-room dining, and flat-panel HD TVs with cable channels make every night relaxing.The Toronto Pearson hotel features 60,000 square feet of flexible function space, ideal for business meetings, weddings, conventions and other occasions. Complimentary 24-hour shuttle service makes the five-minute drive to the airport easy, and our onsite fitness and business centres provide all the tools necessary for a seamless stay. The hotel showcases an indoor pool with water slides (must be> 48” to ride) and a large hot tub, along with four onsite restaurants – including Ginko Japanese, Grand Chinese, Harry’s Bar, and Orchid Café and Wine Bar. ... more   less 
Number of rooms
433

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