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Grand Hotel Toronto

#17 of 141 Hotels in Toronto
Certificate of Excellence
225 Jarvis St, Toronto, Ontario M5B 2C1, Canada
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Grand Hotel Toronto
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Ranked #17 of 141 Hotels in Toronto
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
tripchick29 Victoria, Canada
Review This Hotel

1,012 reviews from our community

Traveler rating
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    71
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    50
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235
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria, Canada
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed yesterday NEW

I would like to rate this hotel 3.5 stars, but it looks like half points aren't allowed! I got a good deal on this hotel through Expedia. For the price it is fine. Unlike some of the other reviewers, I am not "wowed" by the hotel. Don't get me wrong, it's a great hotel. I think it's just ordinary for... More 

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Huatulco
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a spacious room and kitchenette but above all a great view ! The hotel has a pool and roof terrace which resulted interesting for the the kids. The location is very good even though the neighborhood is not the most attractive. The rate included a excellent breakfast buffet which normally has a additional cost but was included for... More 

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London
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is worth every penny. We arrived to find we had been upgraded to the jacuzzi room....v nice. The staff were friendly, professional and nothing was to much trouble. If you are staying in Toronto give this hotel some serious thought. To get to the hotel from Pearson Airport go out of door B, cross road to central reservation... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a perfectly acceptable even good hotel in this part of Toronto.The location was important to me as i was on a business trip.However, it is as the estate agents might say "up and coming". A few beggars around that can make you feel uncomfortable. What i liked was the free wi-fi. I refuse to pay extra for what... More 

Was this review helpful? Yes 2
Stayner, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just spent 2 nights at the end of March break to celebrate my daughter's birthday. After reading several poor reviews I was a little sceptical of what to expect. Its locations was perfect walking distance to shopping and dining on Yonge St. We checked in early thinking that our room would not be ready, but to our surprise we were... More 

Was this review helpful? Yes 2
Contributor
19 reviews 19 reviews
6 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

Another great stay at the Grand, 3 nights this time so we were able to enjoy the pool. Very Refreshing. It was March break and very busy so I'm going to blame the terrible wifi connections on an over abundance of use. It was never this bad before so I'm guessing that's the reason. Besides that there are no complaints.... More 

Was this review helpful? Yes 6
Canton
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family has had a wonderful experience here. The entire staff is caring, considerate and totally professional. We particularly want to thank servers, Kayla, Nicole and Angeline for making our grandchildren feel so special. The restaurant manager also made our dining experience perfect. The reception staff went above and beyond, answering questions, giving directions, providing maps and tips to make... More 

Was this review helpful? Yes 2
Montreal, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked two suites, side by side, for my mother's 60th birthday. I see her three times a year, so I emphasized to the staff how important this was. We had guests coming in from across Canada for this birthday weekend. I booked over a month in advance and called four times throughout the month to double confirm that everything... More 

Was this review helpful? Yes 6
Toronto, Ontario, Canada
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

loved loved it was very clean and well appointed would stay again the restaurant is good as well staff friendly and helpful the beds are good quailty maids very friendly and does good job check in and out seamless

Was this review helpful? Yes 2
London, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The Grand is certainly a very beautiful hotel property. Our issues started when we arrived and were notified we were "upgraded"--when we got to the room we realized it was the exact same room we had on our printed-out booking confirmation. We had also booked that room specifically because the online information suggested cots would be accommodated. We were told... More 

Was this review helpful? Yes 1
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