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Toronto Airport Marriott Hotel

4.0 of 5
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901 Dixon Road, Toronto, Ontario M9W 1J5, Canada
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Toronto Airport Marriott Hotel
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Ranked #44 of 139 Hotels in Toronto
A recent review
3 of 5 stars reviewed 5 days ago
bernhardb15 Hong Kong, China
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433 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

short business trip ok, other than that...no location to the airport is very good breakfast is american style - rather mediocre... executive lounge closed at weekends.....hmmmm.... internet worked very well.... staff at reception very efficient and friendly.... despite to the vicinity to the airport rather quiet....

Was this review helpful? Yes 1
Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear bernhardb15, Thank you for your review in regards to your recent stay at the Toronto Airport Marriott Hotel. Everything we do is to ensure that our guests have a brilliant stay. I'm very sorry that this wasn't the case for you. In regards to your comments about the Concierge Lounge, in Canada, the Lounges are closed on the weekend.... More 

michigan
Level Contributor
242 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I spend about 250 nights a year in hotels. I have the top level of status with both Hilton and Marriott. This hotel is an older and dated property. The grounds are pretty rough looking, and things like the elevator doors and other public surfaces are just beat to hell. The rooms are OK and clean, but dated, with a... More 

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Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear therealmike, Thank you for your review in regards to your recent stay at the Toronto Airport Mariott Hotel. I'm very sorry to see that you didn't fully enjoy your stay with us. I would like to apologize about the mix-up at check-in with your vouchers. I have passed your comments on to our Operational Leaders for their review. If... More 

Toronto, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed here several times to take advantage of the park and stay rate. Easy shuttle to the airport, comfortable rooms, good bar and close to a number of restaurants for a nice dinner to start your holiday off right :)! We will continue to plan a "kick off" night here in the future!

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Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear Leanne N, Thank you for taking the time to review your stays at the Toronto Airport Marriott Hotel. I'm very happy to hear that you enjoyed your stays with us, and were able to take advantage of our Park and Fly package. It is very convenient! We hope to see you here again soon before your next vacation. Sincerely,... More 

Oshawa, Ontario, Canada
Level Contributor
179 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I used the app check in and when I got to the desk after a friendly welcome to the hotel we met Ousha. Now Ousha was a sweetheart. She has a great personality and sense of humour as well as being very professional as she described the amenities. I was also very happy for a suprize discount for leaving my... More 

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Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear Charlie T, Thank you very much for your wonderful review in regards to your recent stay at the Toronto Airport Marriott Hotel. Everything we do is to ensure the satisfaction of our guests, and I'm so happy that Ousha made such a big impression on you! I will be sure to pass your comments on to her. I hope... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I used this place to stay while enroute to the airport! Only stayed 1 night as part of a business trip Room was average Service was average Food was average TV in the room didn't work properly, the signal kept breaking up Will probably try somewhere else next time

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Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear Billy M, Thank you for taking the time to leave feedback in regards to your recent stay at the Toronto Airport Marriott Hotel. I'm very sorry to see that you did not enjoy your stay with us. Everything we do is to ensure the satisfaction of our guests, and I apologize that this wasn't the case for you. If... More 

Colorado
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here overnight between flights after a long trip overseas. We found the staff to be friendly, the beds soft, and the rooms clean. Appreciated the free scheduled shuttle to/from the airport. Restaurant was average but met our needs

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Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear DouginCO, Thank you for taking the time to review your recent stay at the Toronto Airport Marriott Hotel. I'm very happy to see that you enjoyed your stay with us, and we very much appreciate your wonderful comments. I have already passes these on to our staff. I hope you enjoyed your trip overseas, and we look forward to... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have attended several conferences here. The rooms are clean and modern. The service to conference attendees is thoughtful and gracious. They have a very efficient check in process which is handy with a large conference taking place. Nice little fitness centre that is clean and overlooks the pool and hot tub.

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Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear Paul M, Thank you for taking the time to review your recent event at the Toronto Airport Marriott Hotel. Everything we do is to ensure the satisfaction of our guests and meeting attendees, and I'm so happy to hear that you enjoyed your visit with us. We look forward to your next conference here! Sincerely, Stacey M Guest Experience... More 

Red Deer, AB
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is starting to look a little dated. The rooms were average and the service was average. I stayed on a business trip as our meetings were in the hotel. The meeting room food was OK, but you get sick of sandwiches very quickly. The selection of herbal teas was very lacking and I had to inquire to get... More 

Was this review helpful? Yes
Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear shell154, Thank you for taking the time to review your recent stay at the Toronto Airport Marriott Hotel. I'm very sorry to hear that you did not fully enjoy your stay with us. I appreciate all your feedback, and I have already passed it on to our Operational Leaders for their review. If you would like to discuss this... More 

Saint Thomas, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

In march we stayed here for a hockey tournament, the rooms were clean and well kept. Restaurant was a little over priced for the type of food it offered on its breakfast buffet. Pool area and fitness area were very well kept. Would definitely recommend this hotel for future trips to Toronto area.

Was this review helpful? Yes
Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear Bob M, Thank you for taking the time to review your recent stay at the Toronto Airport Marriott Hotel. I'm very happy to see that you enjoyed your stay with us, and we very much appreciate your recommendation of our hotel.We look forward to seeing you here again! Sincerely, Stacey M Guest Experience Coordinator More 

Rochester, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall very good experience. Quiet weekend as it was the long weekend which made experience probably better. Room was very nice. Staff at front desk and restaurant were very friendly and helpful. First time staying at this hotel and was a good experience.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Stacey M, Guest Relations Manager at Toronto Airport Marriott Hotel, responded to this review

Dear B9979SPmikeb, Thank you for taking the time to review your recent stay at the Toronto Airport Marriott Hotel. Everything we do is to ensure the satisfaction of our guests, and I'm very happy to see that we made such a wonderful first impression on you. Thank you for choosing to stay at our hotel, and we look forward to... More 

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