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All 141 Toronto hotels

Sheraton Gateway Hotel Toronto Airport

4.0 of 5 Hotel   |   Terminal 3, Toronto International Airport, Toronto, Ontario L5P 1C4, Canada
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76%
Ranked #36 of 141 hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
Kimberly B North Bay, Canada
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1,007 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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English first
North Bay, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked this room on Booking.com and managed to get it at a great price. The room was roomy and very clean. They offered free bottled water in the room and Starbucks coffee! Just don't park at the hotel (very expensive). Use the park and fly (shuttle included). The bar in the hotel makes great martinis and their nachos are... More

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Vancouver, Canada
Top Contributor
74 reviews 74 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff from the front desk to the maids and all the way up to the director of rooms and other management, these folks are simply put...WONDERFUL!!! Though I travel almost 200 nights a year, I haven't been to this property for almost two years due ultimate my focus on US travel. I ended to overnight last week in my... More

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BOS
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I involuntarily stayed at this hotel a few weeks ago when a flight went mechanical and we had to stay over night in Toronto. Check-in was a bit slow but overall o.k., however, at 10 p.m. I would have thought they'd have more than 1 person available to check in guests. The room was pretty standard and resembled an older... More

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your experience at our hotel following your unplanned stay over in Toronto. We have noted your feedback and I will share your comments with my team. We look forward to your return. Kind regards Catherine Velie General Manager More

Calgary, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

So I paid like usual for the business floor, for the free internet the lounge no bar in this one you have to go to Lobby. Sorry if you don't agree on this comment for me a business floor should not allow kids, I have kids and loved them but when I travel for business and want to do business... More

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to provide valuable feedback on your recent stay with us. We apologize that the Club experience didn’t deliver for your needs on this particular trip and that the lounge wasn’t as quiet as normal for you to be productive. We hope you’ll return again and that you’ll connect with the executive office after you’ve... More

Kingston, Canada
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here last year, and again mid-July this year, and both times we have been more than happy with our stay. We choose to stay on the club floor, which costs a bit more, but is totally worth the price in my opinion. You get access to the club lounge which has canned pop and water bottles, nice coffee/cappuccino... More

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your loyalty to our hotel and for taking the time to share your experience. I am glad that you chose to upgrade to our club floor and enjoyed the club lounge offerings. We look forward to your return. Kind regards Catherine Velie General Manager More

Laval, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel through Hotwire during our stay for Canada Day for $80/Day which seemed like a great deal, the Hotel is hard to find even with a GPS, no signs as to how you can get in to the hotel from Airport parking. Once you do find the entrance, you then find out that you absolutely have to... More

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Geneva, Switzerland
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an extended layover so stayed here, as it's located in the airport. It's a bit of a walk and short rail ride from Terminal 1 to Terminal 3, where the hotel is - but it wasn't too cumbersome, and easier than shuttling to and from other airport hotels, especially for a one night stay. Stayed in a club deluxe... More

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Niagara-on-the-Lake, Canada
Top Contributor
70 reviews 70 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Great for early departures. I have stayed here a few times. They do nickel and dime you but the convenience is top notch. Staff have been very accommodating and the facility has been maintained to a standard you would expect. Some complain about airport noise in other reviews but you have to realize your in the middle of an airport.

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your loyalty to our hotel and for your review. We are glad that you enjoy your visits and look forward to welcoming you back soon. Kind regards Catherine Velie General Manager More

Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a super-early flight a few days ago, so stayed over the night before. Was pleased it wasn't as expensive as I'd expected, though you are mostly paying for the convenience. (Beware the restaurant, though - through past visits with friends, I learned the prices are just silly.) I can't speak much to the facilities since I was there such... More

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your feedback following your visit. I was pleased that you enjoyed the convenience and quiet comforts of our hotel. We have noted your feedback on our Wi-Fi charges and as indicated by our agent at the front desk, guests on our club floor enjoy complimentary Wi-Fi among other benefits, including breakfast and evening hors d’ouevres. We hope... More

Trenton, Canada
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this facility for a conference. The conference went smoothly, and staff was most helpful. We got great value for our money, the rooms were outstanding and we could not hear the jets flying overhead. the restaurant was well staffed and we felt well taken care of. Prices were good too.

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for hosting your recent conference at our hotel; I was pleased to know that everything went smoothly and you enjoyed the quiet comforts of our hotel and my team was on hand to assist you. We look forward to hosting you and your guests again. Kind regards Catherine Velie General Manager More

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Additional Information about Sheraton Gateway Hotel Toronto Airport

Address: Terminal 3, Toronto International Airport, Toronto, Ontario L5P 1C4, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Gateway Hotel Toronto Airport 4*
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto

147 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Spa Hotel in Toronto #25 Luxury Hotel in Toronto #31 Family Hotel in Toronto #32 Business Hotel in Toronto #39 Romantic Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
The only hotel located inside Toronto's International Airport. It's the perfect choice for comfort and convenience. No shuttle required. ... more   less 
Number of rooms
474

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