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All 142 Toronto hotels

Sheraton Gateway Hotel Toronto Airport

4.0 of 5 Hotel   |   Terminal 3, Toronto International Airport, Toronto, Ontario L5P 1C4, Canada
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Ranked #38 of 142 Hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
CathyWantsToFlySouth Whitchurch-Stouffville, Canada
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1,055 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Whitchurch-Stouffville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed one night before leaving at 4am. We arrived the afternoon before and had a very relaxing dinner at the hotel, which was very good. A wonderful half a nights sleep on very comfortable beds. Quiet for where it is located. I would stay again with discounted rates. Happy customers here! :)

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London, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I spend over 100 nights per year in hotels on business and have so for over a decade. Given this, I feel I have a valid opinion on hotels/rooms/amenities etc... With a late night arrival at Pearson, I checked in at my Government Rate of $159CDN. Great front desk staff given the 2am arrival, prompt and courteous people surrounded by... More

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Senior Contributor
22 reviews 22 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is fantastic. You can walk over from terminal three and check in. No shuttle or cab required. That is the only positive comment we could think of. This hotel is way overpriced and I would rather stay at another close by. The food was average and overpriced, the service was ok and the rooms are... More

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Maple Ridge, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 1 night on recent business trip. Would stay here again if needed to. Room: decent size, airport view nothing to get excited about but was surprised that room was as quiet being in such close proximity to airport terminal. A little worn although I suspect being an airport hotel that comes with the territory. Bathtub had rusty rings... More

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your review following your recent stay – I am disappointed that your experience only gave us a ‘vanilla’ rating… we want our guests to enjoy a truly memorable experience and I am sorry that we fell short in some areas. We will use your comments to ensure that we elevate our guest experience and thank you... More

Vancouver, Canada
Top Contributor
81 reviews 81 reviews
40 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here recently for business meetings, we had people flying in from around the country and the location right at the airport couldn't be beat, very convenient. However, the restaurants, especially room service seem to think that convenience should be combined with highway robbery. Even the gift shop gets in on the action, knowing that you are miles from... More

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Petworth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Arrived here 9pm local time after a 10 hour flight and total 14 hours travelling. Our arrival seemed to coincide with a shift change and bizarrely half way through check-in procedure the shift change occurred and we were passed to a new person at front desk to start the process again. We actually had to move to a different counter... More

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

I was very disappointed to read your review and learn of your poor experience with us at check in as well as the condition of your room. I am also sorry that you were not able to enjoy our club lounge experience. This is certainly not the level of service we offer our guests and I would like to have... More

St. John's, Canada
Top Contributor
55 reviews 55 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here on September 6 while on an overnight stopover in the Toronto Pearson Airport. The hotel is conveniently located in the airport by the WestJet check in. The staff were friendly and informative, offering us a wakeup call and directions. There is a restaurant and bar on site which are open relatively late which is great for travelers coming... More

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North Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel with our 4&6 year old sons. The room was large and bright and the beds were heaven. We decided to keep things simple and we went downstairs to the restaurant. The kids ordered pizza and hamburger sliders from the kids menu. my husband and I ordered the soups of the day. It took days to... More

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

I was very disappointed to read your review and learn of your dining experience as well as your encounter with the gift shop associate. Please know that this is certainly not the level of service we offer as we want all our guests to enjoy a memorable experience. We want to regain your confidence in us and I look forward... More

St. John's, Canada
Top Contributor
226 reviews 226 reviews
55 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 1 week ago

Perhaps it is a little more expensive than hotels off the airport property but the convenience for early morning flights is worth the money. While I prefer the Hampton Inn (5515 Eglinton) if staying for a day or so or if I have a lot of time to get my flight in the am, the Gateway can't be beat for... More

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Saskatoon
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I have had the pleasure of staying at this hotel for more than a couple of nights. Super close to the airport, handy for catching some sleep during a layover. I have attended a couple of business meetings at the hotel and have enjoyed the space and the amenities.

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Additional Information about Sheraton Gateway Hotel Toronto Airport

Address: Terminal 3, Toronto International Airport, Toronto, Ontario L5P 1C4, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Gateway Hotel Toronto Airport 4*
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto

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