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All 141 Toronto hotels

Quality Hotel & Suites Airport East

3.0 of 5 Hotel   |   2180 Islington Avenue | at Highway 401, Toronto, Ontario M9P 3P1, Canada
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Ranked #102 of 141 Hotels in Toronto
A recent review
5 of 5 stars Reviewed November 7, 2011
drew0911 Alexandria, Egypt
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274 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Hotel & Suites Airport East
See the most recent reviews
Alexandria, Egypt
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 7, 2011

This property has large clean rooms and easy access to all of Toronto. We got this hotel off of hotwire at 50.00$ a niht and they advertise for 110.00. So anywhere closer to fifty makes it a great value. Free internet and the bar and restaurant were good and reasonable. Clean and friendly and right on the bus line as... More

Was this review helpful? Yes 1
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for your comments regarding your stay here at the Quality Hotel & Suites, Toronto Airport East. It is always a pleasure to receive such pleasant observations. We look forward to have you as our guest again; when frequenting the Toronto area. More

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 4, 2011

Booked this property on Hotwire.com for what, according to the Front Desk Agent, was a good deal. I would like to note that while Hotwire.com listed this hotel as a 3-star property, I was a little dissapointed upon the discovery that 3 stars included the Quality Hotel, as I had stayed at this property before, and would consider it no... More

Was this review helpful? Yes 3
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for your comments regarding your stay here at the Quality Hotel & Suites, Toronto Airport East. I look forward to receive such commentary. You have taken the time to write a great deal of your observation on our hotel; deserves a response. I have taken the comments seriously, and applied the suggestions where we can improve and keep... More

Grand Rapids, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 3, 2011

Extremely loud male in adjoining room verbally abusing a female...loud yelling for about 1/2 hour. Manager and security came to check and warned patron. Loud noises continued. Next morning, persistent loud knocking on door of that same room at 5:15 a.m. Loud and rude hotel patron who has no idea at all how to behave in a public setting can... More

Was this review helpful? Yes 1
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for choosing the Quality Hotel & Suites for your accommodations while visiting the area. Also, thank you your comments on your experiences while you were our guest. The occurrence next door to your room is a learning episode for the night staff; an opportunity to gain knowledge of how to handle such an incident. If you ever experience... More

Owen Sound, Canada
1 review
5 of 5 stars Reviewed September 28, 2011

I stayed at the Quality Hotel in September. The Hotel is outdated but the staff was great, Both the restaurant and front desk The restaurant neeeds a makeover but I found that the food was freash and good quality. The dinner I had when I got there was really good. I would recommend to give it a try. The breakfast... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for choosing the Quality Hotel & Suites, Toronto Airport East for your accommodations while in the area. We appreciate your commentary! Our objective is, clean facility and great service. The restaurant has simplified the menu to, fresh and quality. More

North Bay, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed September 25, 2011

Save your money, and go somewhere else. This hotel is far from any restaurants or shopping. Though there is a restaurant in the hotel, I don't recommend that you eat there; we had to return the food since it smelled absolutely rancid. I mean, we couldn't even stand the smell of it on our table! The rooms are very dated... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for your review of the Quality Hotel & Suites. The staff and I are committed in offering our guest quality accommodations and great service. You are right our rooms are dated; our objective remains to be cleanliness and guest services. Our Preventive Program includes, Preventive Maintenance and deep cleaning for every guest room consistently throughout the year. In... More

Henderson, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 12, 2011

This hotel is priced well. But the rooms are very inconsistant. Some rooms are clean with new furniture, refridgerators and microwave ovens. Others are just the opposite. Because I was a "regular" the people working the counter got to know me and were very nice and friendly. They do seem to have a lot of turnover at the front desk,... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for your patronage at the Quality Hotel & Suites. The staff and I are committed in offering our guest quality accommodations and exceptional service. At this hotel we have 10 different room types; categories are standard rooms with one to two beds, business rooms with queen or king bed and our suites. Our objective is cleanliness and guest... More

british columbia
Top Contributor
100 reviews 100 reviews
53 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed September 12, 2011

This was a one night stay between flights, sourced via an opaque booking site. My concern would initially have been the star rating, I would not classify this hotel with three stars. However, having said all that, our room was clean and tidy with an older motel feel to it. We didn't experience the restaurant as we were meeting friends... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for your review of the Quality Hotel & Suites, Toronto Airport East. Your review and comments are an opportunity; informs me on areas that are working and areas that need to improve . The staff and I are committed in offering our guest quality accommodations and exceptional service. Our rating is done by the same agency as all... More

moncton
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2011

Very close to airport, Short walk to wal-mart. very friendly staff. Even the 2 shuttle drivers were excellent. Very clean. only problem, internet was a little slow.

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for observations at the Quality Hotel & Suites, Toronto Airport East. The staff and I are committed in offering our guest quality accommodations and exceptional service. Internet provider has been changed and speed improved. More

Buffalo, New York
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed September 1, 2011

It's not so much what's wrong with this hotel, but there is nothing great about it either. Bed was of motel 6 quality, carpets had a few stains, and building in general is dated. Service was adequate, and the location is not near anything commercial, and well outside the city. On the bright side, there was free parking which is... More

Was this review helpful? Yes 1
Vancouver Island, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 22, 2011

While I was a guest at this hotel...I found the staff too pretty much have no idea what they were talking about, the room was a mess, the fire alarm went off numerous times, the restaurant was a complete mess held down by the most uncomfortable manager...whom just kept eyeballing all the women guests in an awkwardly unprofessional way, the... More

Was this review helpful? Yes 1
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Additional Information about Quality Hotel & Suites Airport East

Address: 2180 Islington Avenue | at Highway 401, Toronto, Ontario M9P 3P1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel & Suites Airport East 3*
Number of rooms: 214
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Also Known As:
Quality Hotel And Suites Airport East
Quality Inn Toronto
Quality Hotel Toronto

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