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All 142 Toronto hotels

Quality Hotel & Suites Airport East

3.0 of 5 Hotel   |   2180 Islington Avenue | at Highway 401, Toronto, Ontario M9P 3P1, Canada
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Ranked #101 of 142 Hotels in Toronto
A recent review
3 of 5 stars reviewed 2 weeks ago
Jeannie S Niagara Falls, Canada
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262 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tiverton, Canada
1 review
1 of 5 stars Reviewed 2 days ago NEW

I would not recommend you ever stay at this hotel. We booked through ParkSleepFly. The customer services was terrible. We had a hole in the ceiling of our bathroom with dripping water. The entire ceiling was at risk of coming down. We told the front desk staff and they seemed disinterested at best. On checkout we were charged the incorrect... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This place was horrible. The customer service was TERRIBLE. The person at the front desk argued with me over my reservation even though I had proof with me to back up what I was telling him. He was rude when we tried to book a shuttle to the airport and when we asked for toothbrushes he set them on the... More

Was this review helpful? Yes 1
Niagara Falls, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We recently purchased a night stay here from a third party website. The star rating was 3, but I think this hotel struggles to be a 2.5 star. It is closer to a 2. EVERYTHING in our room was unplugged....masi thence had to come to turn on the air conditioning. Lamp toggles were broken, so we couldn't even turn a... More

Was this review helpful? Yes 2
Gatineau, Canada
2 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there with the family for a one nighter prior to leaving for a morning flight. This hotel is clean, staff is what you get at any business class airport in Toronto. Check in/out was fast and efficient. Won this at an incredible price on priceline and was well worth it. Would recommend for a short stay.

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Ottawa, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room furnishings were dated but the room was clean. Both beds were very uncomfortable. One was incredibly hard and the other was noticeably slanted. The air conditioner was very loud and woke me up every time it kicked in and the cold air shot out of the a/c unit with such force that it would freeze one side of... More

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North Bay, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for a night upon our return from Vegas. We had booked it for $100 on Booking.com and were happy it was close to the airport. Upon our arrival, we had been upgraded at no charge from a queen room to a king room. We were happy. The patrons which frequented the hotel were a bit rough and... More

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St. John's, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Staff very unfriendly, dirty carpets everywhere, room floor had too many stains to counts, bathrooms not great, breakfast buffet over priced for such a poor selection. Never again will I stay here, once biten...

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Vancouver, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Suits are fairly large, enough for four people. But, ours had a bad smell and so many stains on the carpet. They gave me an air freshener when I complained about the smell, but it didn't help. We also found a few fur (could be from a dog) on one of our pillow. Their price is less, the quality is... More

Was this review helpful? Yes 4
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 24, 2014

This was my second stay here in 2 months and it met my needs perfectly. The rooms are clean and functional. The location was perfect, 3 minutes away from where I needed to be the next morning. No complaints and I'll stay here in future as long as the price is right.

Was this review helpful? Yes 1
Wray, Colorado
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 19, 2014

I wouldn't consider this a luxury hotel but the rooms where quiet and we were well attended. We had a double bed, furniture was dated and so was the hotel in general but still overall fairly clean. They were able to get us a crib without any issue. Staff were friendly as well.

Was this review helpful? Yes 1
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Additional Information about Quality Hotel & Suites Airport East

Address: 2180 Islington Avenue | at Highway 401, Toronto, Ontario M9P 3P1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel & Suites Airport East 3*
Number of rooms: 214
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Also Known As:
Quality Hotel And Suites Airport East
Quality Inn Toronto
Quality Hotel Toronto

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