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All 142 Toronto hotels

Quality Hotel & Suites Airport East

3.0 of 5 Hotel   |   2180 Islington Avenue | at Highway 401, Toronto, Ontario M9P 3P1, Canada
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Quality Hotel & Suites Airport East
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Ranked #102 of 142 Hotels in Toronto
A recent review
3 of 5 stars reviewed 2 days ago
wuensch Owen Sound, Canada
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267 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Owen Sound, Canada
Top Contributor
59 reviews 59 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked this room through Travelocity Secret Hotel. Received a great rate for a two night stay. Free WiFi and free parking. Room was clean. A little outdated. . . old style tv, older looking bathrom, carpets a little worn, etc. The room did have a coffee maker. Sleep quality not great. . . mattress not very comfy. . . we... More

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Calgary, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 days ago NEW

I called the hotel once we had cleared customs and picked up our luggage to arrange for airport transfer to the hotel. I asked the customer service rep if there was anywhere close by we could order pizza from as we had missed dinner. He was dismissive and said he would let us know once we arrived at the hotel.... More

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Toronto
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The upper floor rooms are nicer than the lower floors. I stayed here for several nights in different rooms. The rooms are fairly clean. The staff at the front desk is courteous, professional & accommodating. Bonus; parking is free & hotel is pet friendly. The restaurant; I ate at a few times. First I had the chicken/bacon pasta carbonara; was... More

Was this review helpful? Yes 1
Tiverton, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

I would not recommend you ever stay at this hotel. We booked through ParkSleepFly. The customer services was terrible. We had a hole in the ceiling of our bathroom with dripping water. The entire ceiling was at risk of coming down. We told the front desk staff and they seemed disinterested at best. On checkout we were charged the incorrect... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 11, 2014

This place was horrible. The customer service was TERRIBLE. The person at the front desk argued with me over my reservation even though I had proof with me to back up what I was telling him. He was rude when we tried to book a shuttle to the airport and when we asked for toothbrushes he set them on the... More

Was this review helpful? Yes 1
Niagara Falls, Canada
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 11, 2014 via mobile

We recently purchased a night stay here from a third party website. The star rating was 3, but I think this hotel struggles to be a 2.5 star. It is closer to a 2. EVERYTHING in our room was unplugged....masi thence had to come to turn on the air conditioning. Lamp toggles were broken, so we couldn't even turn a... More

Was this review helpful? Yes 2
Gatineau, Canada
2 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 11, 2014

Stayed there with the family for a one nighter prior to leaving for a morning flight. This hotel is clean, staff is what you get at any business class airport in Toronto. Check in/out was fast and efficient. Won this at an incredible price on priceline and was well worth it. Would recommend for a short stay.

Was this review helpful? Yes 2
Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 2, 2014

The room furnishings were dated but the room was clean. Both beds were very uncomfortable. One was incredibly hard and the other was noticeably slanted. The air conditioner was very loud and woke me up every time it kicked in and the cold air shot out of the a/c unit with such force that it would freeze one side of... More

Was this review helpful? Yes 1
North Bay, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 30, 2014

We stayed here for a night upon our return from Vegas. We had booked it for $100 on Booking.com and were happy it was close to the airport. Upon our arrival, we had been upgraded at no charge from a queen room to a king room. We were happy. The patrons which frequented the hotel were a bit rough and... More

Was this review helpful? Yes 1
St. John's, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 30, 2014

Staff very unfriendly, dirty carpets everywhere, room floor had too many stains to counts, bathrooms not great, breakfast buffet over priced for such a poor selection. Never again will I stay here, once biten...

Was this review helpful? Yes 2
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Additional Information about Quality Hotel & Suites Airport East

Address: 2180 Islington Avenue | at Highway 401, Toronto, Ontario M9P 3P1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel & Suites Airport East 3*
Number of rooms: 214
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Also Known As:
Quality Hotel And Suites Airport East
Quality Inn Toronto
Quality Hotel Toronto

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