It was a great location for a business trip. We had our meetings in the Hotel. The rooms were very clean and had plenty of room. They were quiet for being so close to the Airport. My only complaint was the lack of amenities in the room, such as soap etc. but this was fixed the next day. The meeting...
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We spent 4 nights at the Westin Bristol Place while attending to family business. This is a very nice hotel; our room was very comfortable; great bed & lovely linens.
We ate in the hotel restaurant 3 of the 4 evenings and the food & service was beyond what any of us expected. They have one heck of a good...
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The hotel was very nice - I enjoyed the fresh cold water to drink in the lobby. We were on the 3rd floor and the rooms were very spacious. We had friends there too and their room was spacious as well. The downside was the cooling system. It was cold in the hall and warm in the room. But in...
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Thank you “TravellinGals”
Your positive comments on your experience while staying with us is great to hear. Our cooling system has recently been replaced with a BRAND new energy and sustainable chiller unit , thus solving our cooling HVAC concerns which some guests have expressed this year. Glad to hear your enjoyed the size of your guest room as they...
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One of connecting flights got cancelled so I had to stay at Toronto airport. The Sheraton was full but they recommended the Westin. Staff were nice, had a free shuttle, beautiful hotel. I had a nice comfy sleep. Thanks for accomdating me at the last second.
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Your Welcome JonaVSeattle,
Thank you for your comments on Trip Advisor.
We are glad you enjoyed your unexpected overnight stay with us. Our associates and Heavenly Bed will always await your next arrival.
Regards,
Yari Khan
General Manager
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It started off OK, fairly good check-in, hotel seemed very nice when I first entered. I got to my room and thought it was quite warm so turned on the AC and got unpacked. After about 15-20 minutes I realised the room was not getting any cooler, then I noticed a note on the desk informing me that the AC...
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Dear Guest,
Thank you for your comments on Trip Advisor.
We are sorry to hear your experience was less than what you may have expected at the Westin Bristol Place Hotel due to our HVAC.
However we are pleased to mention we have completed and installed a BRAND new sustainable chiller unit in the hotel and will be pleased to...
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It's been a long time since I paid major bucks for such a dilapidated hotel. And, this is a WESTIN?! They should be ashamed. I always thought Westin properties to be of a higher standard, but definitely not this one. We stayed on the Starwood Preferred Guest floor, 14th. Upon getting off the elevator, you are greeted (hmmm) to dark...
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Thank you “WesternGardener”
We appreciate your comments about your stay with us.
We review every comment we receive and use the information to better enhance our knowledge about the guest experience and what they may see through their eyes. Our maintenance team has already begun to enhance the hotel through many projects to ensure you or the next guest may...
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We reviewed this hotel after a stay in the city during the Toronto Wine & Cheese Show. We would have left it at that if they had posted the review but like so many, they only show the positive reviews and therefore, travellers do not get an accurate read of the quality:
Although our stay at this hotel was not...
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Best service and rooms on the strip. Had a great overnighter before flying out on March Break, everyone was friendly and happy to see you as they greeted you with a smile. Restaurant had a wonderful selection for breakfast buffett, the gym was very well equipped and CLEAN! Shuttle to and from the airport leaves every half hour, both drivers...
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Reviewed October 18, 2011
Dear Guest,
We hope your March Break was a great trip.
Thank you for your positive review. Our associates take great pride in welcoming our guests to the hotel. Hope to see you again in the future. We also have many other special offers available on our website.
Regards
Yari Khan
General Manager
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We stayed here in March as we had an early flight out of Pearson for spring break to Cuba. The location is 3 minutes from the airport and typical of the Starwood brand. Rooms were average and we had no issues. Book the park and stay package and you won't be disappointed when you factor in parking at YYZ. Shuttle...
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Dear Guest,
Thank you for the great review with our Park and Stay Package.
It’s great to know your trip started with us on a great note. Thank you for your comments on our Shuttle Drivers. We will be sure to share this with our team. Hope to see you on your next vacation; your Westin Heavenly Bed awaits you....
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Had an awesome stay once again. Great people and great room. Definitely coming back again.
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Dear Guest,
Thank you for returning to us. We are always happy to know our guests return to us because they are able to trust in our warm and friendly services. Looking forward to your next stay.
Regards
Yari Khan
General Manager
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