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All 142 Toronto hotels

The Westin Prince Toronto

4.0 of 5 Hotel   |   900 York Mills Road, Toronto, Ontario M3B 3H2, Canada
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The Westin Prince Toronto
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79%
Ranked #25 of 142 Hotels in Toronto
Certificate of Excellence 2014
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457 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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TORONTO
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel for a guest, who wanted a posh place in a good neighborhood He was happy because it was the epitome of luxury with great restaurants across the road as well as 'Menchies' the well known Hollywood based frozen soft yogurt franchise. The only problem was when I went to visit the guest I had booked in,... More

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Kevin M, Manager at The Westin Prince Toronto, responded to this review

sadickoftoronto, Thank you for thinking of us when securing accommodations for your guest when in Toronto. We are sorry your experience when visiting was not as positive as expected. Here at the hotel we do charge for parking and this would include guests or visitors. Also we have contemplated a shuttle to the airport however due to our location this... More

England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed my stay - the rooms arent as modern as the reception but they are really cosy- the staff were all so helpful and nice - happy to give advise on local things to do and the best way to do it. I didn't eat in so cant comment on the food but I especially loved the outdoor pool.... More

Was this review helpful? Yes 1
Kevin M, Manager at The Westin Prince Toronto, responded to this review

Salli D, Thank you for your comments regarding your recent experience with us. We are delighted to read that you enjoyed yourself and we have conveyed your sentiments to the team. We are also thrilled that you enjoyed your time at our pool. It has recently closed for the season and we look forward to reopening it in May of... More

Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here while we visited Toronto for a week end. It's a great location, about 20 minutes from both Canada's Wonderland and Downtown Toronto. The hotel itself was nice, the lobby is gorgeous, check in was simple and quick. The room appeared a bit old and the air conditioning was loud but it worked well. The double beds are... More

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Kevin M, Manager at The Westin Prince Toronto, responded to this review

Ma R, We are thankful to hear of the many positive aspects you encountered during your stay. At the same time we are sorry to read that your HVAC unit was loud. We understand how frustrating this would be and have informed our engineering and housekeeping teams. They will be sure to keep an eye on this when in the... More

Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights at the Westin Prince as wanted to be near relatives in the Don Valley area. The room was clean and comfortable. The facilities (pool, sauna, jacuzzi) are excellent as are the gardens. Went to the nearby Tim Horton for breakfast which was more affordable. The staff are friendly and helpful.

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Kevin M, Manager at The Westin Prince Toronto, responded to this review

Ivy58, Thank you for choosing to stay with us for your recent 2 night visit to Toronto. We are happy you enjoyed the overall experience and we hope this ensures you will be staying with us when in the city again. If I can be of assistance on your next stay please feel free to email me directly. More

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 4 nights at the Westin Prince last week for our first family trip to Toronto. The hotel is very modern and clean, and is located across the street from numerous restaurants and even a great grocery store (and most importantly a Tim Horton's next door!). The hotel also has a City bus stop right out front, which we... More

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Kevin M, Manager at The Westin Prince Toronto, responded to this review

Mandelgrad, We thank you for your detailed review. We are happy you found the location to be convenient to many of the attractions you were interested in visiting. We are also happy that enjoyed many of the services offered here at the hotel. We understand and respect your thoughts on our parking fees and will keep this in mind for... More

Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel lobby and restaurant were modern and nice. Lovely smell as I walked in through the revolving door. The check in was very quick due to me being a Starwood member which the hotel is part of. The food in the restaurant was very nice and service was great. Room was nice enough. Room was very clean and so was... More

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Stouffville
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was helpful and efficient. The room was clean, large and well appointed. The common areas were clean and modern. The hotel is a little run down from the outside and not as updated as the inside. Also when I booked the room I assumed it had access to the outside based on the pictures but the "balcony" was... More

Was this review helpful? Yes 1
Kevin M, Manager at The Westin Prince Toronto, responded to this review

LucyluStouffville, Thank you for taking a few moments to share your thoughts with us. We are thrilled to read that you liked the enhancements we've made to the property over the past few years. We are also pleased you found your interactions with our team members to be positive. Our sliding glass doors are locked for Safety and Security concerns... More

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stay here regularly with our extended family for a variety of family occasions and celebrations . The staff is wonderfully responsive and helpful , the facilities are great and families of all ages have a great time . My only recommendation is that the breakfast is made more affordable .

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Kevin M, Manager at The Westin Prince Toronto, responded to this review

globallk, Thank you for your continued loyalty. It's always refreshing to hear stories of guests who continue to stay with us when in the area. Your insight regarding our menu pricing has been conveyed to our Food and Beverage team as they are consistently ensuring our prices are competitive with other hotels in the area. We hope the recent celebration... More

Contributor
19 reviews 19 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My weekend stay at the Westin Prince was amazing! The staff are what truly makes the westin prince an enjoyable stay and are the foundation of the hotel. Very friendly and helpful, no question went unanswered and no issue went unsolved. Special kudos to Stefanie who was very pleasing to work with during check in and check out. Rooms are... More

Was this review helpful? Yes
Kevin M, Manager at The Westin Prince Toronto, responded to this review

Tyler G, We pride ourselves on the service we provide and it's always refreshing to hear when our guests get to experience this first hand. In particular we are delighted to read of the connection made by our colleague Stefannie. She is a true asset to the hotel and team and we have shared your sentiments with her. We thank... More

Port Moody, BC
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were part of a group, returning to the hotel after a 3 year break. It didn't disappoint, the Sales and Reservation team are keen to help and become real partners in making everyone's stay enjoyable. Changes (which come with group travel) are handled professionally and communication is excellent! Front desk staff are courteous, restaurant/bar staff are too. Dining at... More

Was this review helpful? Yes
Kevin M, Manager at The Westin Prince Toronto, responded to this review

GeorgetteMargaret, Thank you for the review and perfect rating. This is very inspiring and especially when you highlight the many positive touch points you experienced during your visit. We too are sorry you did not have the chance to stay for our Sunday Brunch. We hope this means you will be returning in the future and will be able to... More

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Additional Information about The Westin Prince Toronto

Address: 900 York Mills Road, Toronto, Ontario M3B 3H2, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Prince Toronto 4*
Number of rooms: 400
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Also Known As:
The Westin Prince Toronto Hotel Toronto
Westin Prince Toronto
Westin North York
North York Westin

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