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All 142 Toronto hotels

Windsor Arms Hotel

5.0 of 5 Hotel   |   18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada (Downtown Toronto)
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Windsor Arms Hotel
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Ranked #13 of 142 Hotels in Toronto
A recent review
4 of 5 stars reviewed 6 days ago
Grant R Neuchatel, Switzerland
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201 reviews from our community

Traveler rating
    150
    28
    8
    7
    8
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33
71
15
52
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Neuchatel, Switzerland
Top Contributor
179 reviews 179 reviews
56 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Wow, what an oasis; the Windsor Arms has beautiful decor and a warm chic ambiance. Brilliant location. Met local Toronto friends here for drinks before going out for supper. Service was great and the snack platter we enjoyed was very good. Next time will try to stay here!

Was this review helpful? Yes 1
Istanbul, Turkey
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Unfortunately, I had a negative experience at the Windsor Arms Hotel at my friend’s Bridal Shower in April. Our group was seated 15 minutes late, because the group before us was slow to leave. We were told that they would extend our room booking by 15 minutes, as there was no other party booked afterwards, so we could enjoy the... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel itself was beautiful, but the spa manager was awful. Her name was Tammy Or Cammie and she was rude, impatient, and scatterbrained. My stay at the spa was not relaxing after all. However, the decor is nice and the location is prime. Expensive but worth it. Don't go to the spa and you'll have a great experience

Was this review helpful? Yes 1
Manchester England
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Marvelous welcome, attentive staff, great restaurant, nothing too much trouble, super butler service, thoroughly enjoyed our stay and great to have use if the indoor pool and spa, even out of normal hours the hotel staff will open the pool for you. The perfect hotel for a short city break.

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My partner and I spend a nice romantic weekend at the Windsor arms. It's a cute boutique hotel with a wonderful Edwardian feel to it. The room we had was large and beautifully decorated. The location is perfect right in the heart of Toronto's Yorkville shopping area. The food in the Living Room restaurant was great and the staff was... More

Was this review helpful? Yes 1
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

Wonderful spa, beautiful pool, great city terrace to enjoy, rooms are large with sitting area. Bathrooms have both tubs and showers. The staff are so professional and very helpful. Great Yorkville location close to museum, galleries and shopping. They are also noted for their afternoon tea.

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Rome, Italy
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

I was lucky to be placed at this hotel by my company. Check in was easy. Lobby amazing. Service and food high class. For sure one of the best hotels in the city. Try this place out! Rooms big and clean. Nice and silent at night.

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Toronto
1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 14, 2014

Unfortunately, I have to include my stressful experience of booking a wedding ceremony and reception here. I now understand why the Windsor Arms is not exactly known for weddings. Kitchen messed up 2 out of 3 entrees at the reception (the fish and vegetarian dishes) by substituting cheaper ingredients. We had this in our contact and also sampled what was... More

Was this review helpful? Yes 12
Mid Atlantic
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2014

The windsor arms is a really easy hotel to rate 5 stars. They don't miss anything. Lobby is great, staff goes way past great and all the way to amazing!! There's construction all over Toronto at the moment so getting there was a bit of a challenge, had to call the hotel for help with finding the place. Carlos, the... More

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Sudbury
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed August 7, 2014

Service...comfort...pool close to everything ...you never know whom you may see at the Windsor Arms....i recommend this Hotel to everyone traveling to Toronto...dumb waiter in each room and a great place to spend a weekend

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Additional Information about Windsor Arms Hotel

Address: 18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Windsor Arms Hotel 5*
Number of rooms: 28
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Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto

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