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Windsor Arms Hotel

#15 of 140 Hotels in Toronto
Certificate of Excellence
5.0 of 5
Hotel website
18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Offers & Announcements
Free Buffet Breakfast
Windsor Arms Hotel
Best prices for: 1 room 1 guest
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Ranked #15 of 140 Hotels in Toronto
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
MTLBusiness Montreal, Canada
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219 reviews from our community

Traveler rating
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35
77
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55
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Montreal, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I had a wonderful stay at the Windsor Arms. The service was excellent at this intimate, luxury boutique hotel. The staff is very friendly and accommodating. The rooms are very well appointed and the location couldn't be better. We really enjoyed the afternoon tea and the Sunday brunch was amazing. The hotel spa facilities are first class... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great standards! Beautiful and luxurious rooms, helpful and polite staff and vintage environment. Very good restaurant and excellent breakfast Enjoyed every minute of my stay and will return on my next visit to Toronto for sure! Highly recommended

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Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I absolutely loved my experience at the Windsor Arms Hotel! I came for the High Tea and it was absolutely lovely. The tea was delicious and there were many options to choose from. I came with a group of about 8 and we all got different teas - none were disappointed. The rooms are gorgeous and the food was delicious.... More 

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Knutsford
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel from its TripAdvisor reviews and was not disappointed. We are used to staying in chain hotels so this was the complete opposite. Firstly we were welcomed as though we were old friends by the concierge Kevin, who immediately upgraded us to a deluxe suite, which pretty much set the tone. The room was magnificent; beautifully appointed... More 

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Finland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As an organizational developer and communication trainer this was the perfect visit to a hotel, where the frontline fails because of bad old school management. I got so many stories to be told when I train organizations. I usually stay at 4-5 star hotels, and what distiguishes them from each other is the service and communication. First, the great reviews:... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

I just returned home from a weekend stay in Toronto with my husband at the Windsor Arms. It was incredible! From the moment we walked in, we both felt incredibly pampered, while all of our needs and desires were met. The part of this hotel that stands out I have to say is the sleep quality. I've never stayed in... More 

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Thornhill, Canada
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 1, 2015

Just enjoyed sunday afternoon high tea - what a lovely little oasis for this occasion! The tiny lobby is beautifully decorated and the staff are ever so gracious in taking coats/bags and looking after your reservation. the tea room is beautifully appointed with white linen covered tables, beautiful tea cups and silver cutlery nestled in linen napkins! One feels very... More 

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New Providence, New Jersey
1 review
5 of 5 stars Reviewed February 27, 2015

I recently spent a week at the Windsor Arms while in Toronto on business. I have found my new home away from home! From the moment I stepped through the hotel's front doors, I was greeted with incredibly helpful and knowledgeable staff, led up to my gorgeous, spacious, and most importantly, quiet room. The Windsor Arms is nestled away just... More 

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Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

Loved, loved, loved this hotel. By far the most beautiful hotel room that I've ever stayed in. The room was outstanding: superlative in every way. The hotel knew it was our wedding night and had set out a plate of goodies with "Congratulations on your wedding" scripted in chocolate. The bathroom was gorgeous, although the toilet was the loudest I'd... More 

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Stowmarket, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

The hotel is beautiful, the rooms are lovely and luxurious, I only have 2 complaints, the bath jacuzzi plug was broken so I couldn't use it and the morning waitress at breakfast was probably the worst service I've experienced in a long time, my friend asked for a cooked breakfast (eggs and bacon) instead she asked for the money for... More 

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