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All 141 Toronto hotels

Windsor Arms Hotel

5.0 of 5 Hotel   |   18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada (Downtown Toronto)
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Ranked #13 of 141 hotels in Toronto
A recent review
3 of 5 stars reviewed 1 week ago
itravel82376 Toronto
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190 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Portuguese first
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English first
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

I would like to give an updated review on the afternoon tea experience at the Windsor Arms Hotel. Having run the circuit of afternoon tea venues in the city multiple times, i am compelled to write this review as the Windsor Arms afternoon tea experience has definitely changed for the worse. The Windsor Arms Hotel afternoon tea was my favorite... More

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Nova Scotia, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Just returned home from a quick business trip to toronto. Stayed at the Windsor Arms. They really know how to run a boutique hotel. Too many are out there and they are just small. But this place is great because it has everything the big hotels have, like restaurants, bar, spa but everything is at a luxury level. No line... More

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Rehoboth Beach
Top Contributor
145 reviews 145 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed June 7, 2014

We had a suite on the top floor. The suite was on the street side so you did get some street noise. But being higher up definitely helped. It was spacious and well appointed. One room had a sofa bed and my friend used that so we had to pay extra $50 per night -- which is ridiculous -- I... More

Was this review helpful? Yes 1
Holt, United Kingdom
19 reviews 19 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 3, 2014

Superbly placed being very close to Bloor, Yorkville village, ROM, subway etc. yet in a very quiet street with superb comfort in the rooms. The provision of a butler sounds a bit OTT but works well as goods and services are delivered through the double sided cupboard without any disturbance. A Highly recommended hotel.

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
61 reviews 61 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 3, 2014

This is what every boutique hotel should be like, gracious staff, peaceful rooms, lovey decor and close enough to walk to everything. Our suite was lovely and so quiet, you would not know we were in the middle of Toronto. Ideal location for exploring Yorkville. Everything was clean and modern and tastefully decorated. All the amenities Nice complimentary breakfast. We... More

Was this review helpful? Yes 1
Aspen, Colorado
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 22, 2014

The staff at the Windsor Arms is quite capable and make you feel like family. Front desk, Bell, Banquets- all excellent! The rooms are quite large and tastefully decorated, there is a continental breakfast included in the rate (always a plus) and while I did not get to enjoy high tea, it looked delightful. If you like shopping, you definitely... More

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
5 of 5 stars Reviewed May 15, 2014

I recently spent a week at the Windsor Arms while visiting clients in Toronto. My stay was incredible. Their rooms are absolutely gorgeous, and have an incredible amount of space. You can definitely tell that this hotel isn't any run-of-the-mill chain where the rooms are designed to be minimalistic and feature off-the-shelf furniture. It feels more like a luxury home... More

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Houston, TX
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 11, 2014

We stayed here for our honeymoon. Our suite was beautiful & spacious & having our own butler was such a treat. This hotel is also within walking distance of some great shopping, the hubby bought out Michael Kors for his new bride, serious brownie points for him, ha. We ate @ the hotel restaurant which was very good & we... More

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Top Contributor
101 reviews 101 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 10, 2014

Fantastic! We stayed here for only one night on our way through Toronto and wished we could stay longer. From the personalised service to the butler to the fantastic ambiance to the decor it was a hotel to remember. This is not a hotel to consider if travelling on a budget, however for a special treat you cannot go past.

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2014

We stayed at the Windsor Arms for 5 nights. Every aspect of our stay was an absolute pleasure. Unlike other big chain hotels, the staff at the Windsor Arms actually cared about the comfort of their guests and made sure every need was looked after. The rooms were beautiful, clean and comfortable. The restaurant and tea room were charming (not... More

Was this review helpful? Yes 1
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Additional Information about Windsor Arms Hotel

Address: 18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Windsor Arms Hotel 5*
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Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto

47 photos of this hotel

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Room/suite (8)
Hotel & grounds (2)
Dining (1)
Bathroom (3)
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Hotel & grounds (9)
Room/suite (17)
Dining (1)
Other (2)


Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Toronto #9 Family Hotel in Toronto #10 Spa Hotel in Toronto #11 Luxury Hotel in Toronto #14 Romantic Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more   less 
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