We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Windsor Arms Hotel

#14 of 140 Hotels in Toronto
Certificate of Excellence
5.0 of 5
Hotel website
18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Windsor Arms Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #14 of 140 Hotels in Toronto
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
FinnishMom Finland
Write a Review

215 reviews from our community

Traveler rating
    160
    30
    11
    7
    7
See reviews for
35
75
16
55
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (215)
  • Mar-May only
    (53)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (54)
All months
Finland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

As an organizational developer and communication trainer this was the perfect visit to a hotel, where the frontline fails because of bad old school management. I got so many stories to be told when I train organizations. I usually stay at 4-5 star hotels, and what distiguishes them from each other is the service and communication. First, the great reviews:... More 

Was this review helpful? Yes
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I just returned home from a weekend stay in Toronto with my husband at the Windsor Arms. It was incredible! From the moment we walked in, we both felt incredibly pampered, while all of our needs and desires were met. The part of this hotel that stands out I have to say is the sleep quality. I've never stayed in... More 

Was this review helpful? Yes 1
Thornhill, Canada
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 1, 2015

Just enjoyed sunday afternoon high tea - what a lovely little oasis for this occasion! The tiny lobby is beautifully decorated and the staff are ever so gracious in taking coats/bags and looking after your reservation. the tea room is beautifully appointed with white linen covered tables, beautiful tea cups and silver cutlery nestled in linen napkins! One feels very... More 

Was this review helpful? Yes 2
New Providence, New Jersey
1 review
5 of 5 stars Reviewed February 27, 2015

I recently spent a week at the Windsor Arms while in Toronto on business. I have found my new home away from home! From the moment I stepped through the hotel's front doors, I was greeted with incredibly helpful and knowledgeable staff, led up to my gorgeous, spacious, and most importantly, quiet room. The Windsor Arms is nestled away just... More 

Was this review helpful? Yes
Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

Loved, loved, loved this hotel. By far the most beautiful hotel room that I've ever stayed in. The room was outstanding: superlative in every way. The hotel knew it was our wedding night and had set out a plate of goodies with "Congratulations on your wedding" scripted in chocolate. The bathroom was gorgeous, although the toilet was the loudest I'd... More 

Was this review helpful? Yes
Stowmarket, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

The hotel is beautiful, the rooms are lovely and luxurious, I only have 2 complaints, the bath jacuzzi plug was broken so I couldn't use it and the morning waitress at breakfast was probably the worst service I've experienced in a long time, my friend asked for a cooked breakfast (eggs and bacon) instead she asked for the money for... More 

Was this review helpful? Yes
Miami, Florida
2 reviews
5 of 5 stars Reviewed January 12, 2015

I recently returned from my first visit to Toronto and stayed at the Windsor Arms. After my experience, I wish I visited Toronto more often. The Windsor Arms staff are incredible. Their rooms are unlike any hotel room I've stayed in before -- incredibly large, and filled with extremely high quality and stylish furnishings. The quality of the rooms is... More 

Was this review helpful? Yes
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

This was my 4th stay at Windsor Arms in the past year. I used to stay at one of the other luxury hotels in the area; but a friend suggested I try Windsor Arms. So I did and now I will not stay anywhere else again. The rooms are huge; all are suites. The decor is amazing-- better than if... More 

Was this review helpful? Yes 1
Rome, Italy
Contributor
12 reviews 12 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

What happened to this great hotel?. The windsor arms was for years a top hotel in Toronto but my recent stay was not up to standards. I have stayed at this hotel before and was pleased. This visit was sad. Parked my car in the front of the hotel and waited for assistance. Doorman came around the corner after finishing... More 

Was this review helpful? Yes 4
Uxbridge, Canada
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 3, 2014

Was invited to a bridal shower in October, and went for the first time at the Windsor Arms. Very elegant, Customer service was amazing, and they had the most elegant spead of small food bites for Tea that I have ever seen. Thee experience was memorable, We had a great time. I will recommend this hotel for its food. I... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

306 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Other (5)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (254)
Viewed
Amenities (44)
Viewed
Corner Suite (36)
Viewed
Deluxe Suite (35)
Viewed
Junior Suite (29)
Viewed
Pool (8)
Viewed
Restaurants and Bars (24)
Viewed
The Hotel (18)
Viewed
Windsor Suite (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (8)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question