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All 142 Toronto hotels

Windsor Arms Hotel

5.0 of 5 Hotel   |   18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada (Downtown Toronto)
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Windsor Arms Hotel
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Ranked #11 of 142 hotels in Toronto
A recent review
5 of 5 stars reviewed 1 week ago
Linda D New York City, New York
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196 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful spa, beautiful pool, great city terrace to enjoy, rooms are large with sitting area. Bathrooms have both tubs and showers. The staff are so professional and very helpful. Great Yorkville location close to museum, galleries and shopping. They are also noted for their afternoon tea.

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Rome, Italy
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was lucky to be placed at this hotel by my company. Check in was easy. Lobby amazing. Service and food high class. For sure one of the best hotels in the city. Try this place out! Rooms big and clean. Nice and silent at night.

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1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunately, I have to include my stressful experience of booking a wedding ceremony and reception here. I now understand why the Windsor Arms is not exactly known for weddings. Kitchen messed up 2 out of 3 entrees at the reception (the fish and vegetarian dishes) by substituting cheaper ingredients. We had this in our contact and also sampled what was... More

Was this review helpful? Yes 8
Mid Atlantic
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The windsor arms is a really easy hotel to rate 5 stars. They don't miss anything. Lobby is great, staff goes way past great and all the way to amazing!! There's construction all over Toronto at the moment so getting there was a bit of a challenge, had to call the hotel for help with finding the place. Carlos, the... More

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

Service...comfort...pool close to everything ...you never know whom you may see at the Windsor Arms....i recommend this Hotel to everyone traveling to Toronto...dumb waiter in each room and a great place to spend a weekend

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cleveland ohio usa
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautifully restored old hotel just off the wonderful Bloor Street. Rooms were very large and nicely furnished. The staff was perfect - helpful with directions, restaurants, museums, etc. All were pleasant and smiling. They even went out to the main street in the rain to get a taxi.

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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 26, 2014

Friendly staff, good service :) love decor and design of lobby, restaurant and high tea ambiance, very european feel & tres chic :)) Great location and close to most places !! Bathroom was ok not the best though!! It was nice to have breakfast included, yummy and simple.

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Nova Scotia, Canada
1 review
5 of 5 stars Reviewed July 10, 2014

Just returned home from a quick business trip to toronto. Stayed at the Windsor Arms. They really know how to run a boutique hotel. Too many are out there and they are just small. But this place is great because it has everything the big hotels have, like restaurants, bar, spa but everything is at a luxury level. No line... More

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Rehoboth Beach
Top Contributor
148 reviews 148 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed June 7, 2014

We had a suite on the top floor. The suite was on the street side so you did get some street noise. But being higher up definitely helped. It was spacious and well appointed. One room had a sofa bed and my friend used that so we had to pay extra $50 per night -- which is ridiculous -- I... More

Was this review helpful? Yes 1
Holt, United Kingdom
19 reviews 19 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 3, 2014

Superbly placed being very close to Bloor, Yorkville village, ROM, subway etc. yet in a very quiet street with superb comfort in the rooms. The provision of a butler sounds a bit OTT but works well as goods and services are delivered through the double sided cupboard without any disturbance. A Highly recommended hotel.

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Additional Information about Windsor Arms Hotel

Address: 18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Windsor Arms Hotel 5*
Reservation Options:
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Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto

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Room/suite (20)
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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Toronto #8 Family Hotel in Toronto #8 Spa Hotel in Toronto #9 Luxury Hotel in Toronto #15 Romantic Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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