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All 141 Toronto hotels

Windsor Arms Hotel

5.0 of 5 Hotel   |   18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada (Downtown Toronto)
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Windsor Arms Hotel
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Ranked #15 of 141 Hotels in Toronto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
MalRene1 Miami, Florida
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209 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Miami, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently returned from my first visit to Toronto and stayed at the Windsor Arms. After my experience, I wish I visited Toronto more often. The Windsor Arms staff are incredible. Their rooms are unlike any hotel room I've stayed in before -- incredibly large, and filled with extremely high quality and stylish furnishings. The quality of the rooms is... More 

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Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my 4th stay at Windsor Arms in the past year. I used to stay at one of the other luxury hotels in the area; but a friend suggested I try Windsor Arms. So I did and now I will not stay anywhere else again. The rooms are huge; all are suites. The decor is amazing-- better than if... More 

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Rome, Italy
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 10, 2014

What happened to this great hotel?. The windsor arms was for years a top hotel in Toronto but my recent stay was not up to standards. I have stayed at this hotel before and was pleased. This visit was sad. Parked my car in the front of the hotel and waited for assistance. Doorman came around the corner after finishing... More 

Was this review helpful? Yes 1
Uxbridge, Canada
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 3, 2014

Was invited to a bridal shower in October, and went for the first time at the Windsor Arms. Very elegant, Customer service was amazing, and they had the most elegant spead of small food bites for Tea that I have ever seen. Thee experience was memorable, We had a great time. I will recommend this hotel for its food. I... More 

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London, Canada
Top Contributor
61 reviews 61 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 2, 2014

I had a fundraising event to attend in Yorkville and the ROM so chose the Windsor Arms as it is perfectly located in-between the two sites. It is a beautiful property, and although I thought it was a bit strange that there is a large, empty space on the main floor behind a curtain in the main lobby, I imagine... More 

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Upper Sandusky, Ohio
17 reviews 17 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 19, 2014

You must take the time and have a proper tea at the Windsor Arms Hotel. I absolutely enjoyed every minute of the tea. We had the late afternoon or "Twilight Tea" which was at 5:30 PM. We arrived rather early and we were warmly welcomed into the hotel and were seated in the bar/restaurant area until it was tea time.... More 

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new jersey
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 16, 2014 via mobile

I recently stayed at the Windsor Arms for a weekend getaway. I booked a junior suite that was spacious, well appointed, and clean. The staff is very well trained, and met my every need. The breakfast buffet was included, and though it was limited the quality of the food was first rate. My caveat (and the reason for my three... More 

Was this review helpful? Yes 1
Clarksburg, Ontario
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 10, 2014

My family and I attended a tea in celebration of our cousin's daughters wedding engagement. The tea was fun; however the gluten free food arrived 40 minutes after the rest of the guests received there goodies. My cousin had specifically requested g/f for my sisters and I weeks before. The staff overall appeared to have limited experience in the area... More 

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Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 1, 2014

A delightful stay in a delightful hotel!! The elegant ambience of the rooms and the restaurant was very special. All staff were friendly and obliging and we appreciated the extra effort taken to attempt to have our rental car delivered to the hotel to avoid a downtown trip to the depot. We would certainly stay at the Windsor Arms Hotel... More 

Was this review helpful? Yes 1
Neuchatel, Switzerland
Top Contributor
197 reviews 197 reviews
59 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed October 18, 2014

Wow, what an oasis; the Windsor Arms has beautiful decor and a warm chic ambiance. Brilliant location. Met local Toronto friends here for drinks before going out for supper. Service was great and the snack platter we enjoyed was very good. Next time will try to stay here!

Was this review helpful? Yes 2
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Additional Information about Windsor Arms Hotel

Address: 18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Windsor Arms Hotel 5*
Number of rooms: 28
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Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Hotel Style:
#7 Business Hotel in Toronto
#11 Spa Hotel in Toronto
#13 Luxury Hotel in Toronto
#18 Romantic Hotel in Toronto
#20 Family Hotel in Toronto

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