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Windsor Arms Hotel

#13 of 139 Hotels in Toronto
Certificate of Excellence
5.0 of 5
Hotel website
18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
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248 Reviews from our TripAdvisor Community

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Santiago, Chile
1 review
5 of 5 stars Reviewed 4 weeks ago

I recently returned from 3 nights at the Windsor Arms Hotel in Toronto. My stay was perfect in every way. The staff at the front desk were extremely welcoming upon my arrival after a long flight, and were able to accomodate an early check in as well, despte me not notifying them in advance. My room was beautifully and uniquely... More 

Helpful?
Thank Mario A
Jacksonville, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Windsor Arms was the heart of our wonderful long weekend in T.O. My first time in the city and we could not have had a better place to stay. Location is very convenient. Underground stop is a block away. The shopping is right out your doorstep. The museums and university campus a nice stroll. We had a beautiful suite... More 

Helpful?
2 Thank jmullen1000
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear JMullen1000 Thank you for taking the time to send your thoughts. We do have a very special location and i am glad that our facilities, services and staff were to your complete satisfaction. We are honored that you have allowed us to be your home when visiting Toronto and we are thrilled to hear that you have selected us... More 

Toronto, Canada
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
4 of 5 stars Reviewed January 8, 2016

Stayed here New Years Eve. Decided to treat my wife and I and for the most part was not disappointed. Bellman was very professional. Check in was smooth . Valet parking is $45 Location is as good as it gets close to Yorkville and fine shops. This is a boutique hotel. Meaning it is small. 28 rooms . Ours was... More 

Helpful?
2 Thank rayz
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear Rayz Thank you for staying with us and thank you for taking the time to send in your thoughts. All of the items discussed have and will continue to be reviewed with all staff. Our sincere apology if our Front Desk was not appropriately responsive to your comments. Your Black Tie NYE idea is an interesting one. We have... More 

Cusco, Peru
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2016

Had a great stay in the beautiful Windsor arms hotel during a short visit to Toronto. The location was better than I could have asked for, the staff at the hotel were very very friendly and helpful. The room was elegantly decorated and the best was extremely comfortable! Definitely the place to stay in Toronto!

Helpful?
2 Thank Oscar V
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear Oscar V Thank you for your kind words. We are glad to have had the opportunity of welcoming you to the Windsor Arms. Hope to see you again soon. Sincerely More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2016

I am just returning from spending 4 nights in Toronto at the Windsor Arms. This is bar-none one of the best hotels I've ever stayed at. Their staff are incredibly friendly, helpful & welcoming. It's a small hotel, and they do an incredible job making you feel right at home. The rooms themselves, match this feeling. Most hotels have smaller,... More 

Helpful?
1 Thank Emily B
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear Emily B Thank you so much for taking the time to provide your thoughts. Your comments are most appreciated and most humbling. we hope to see you again soon. Sincerely More 

Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

The hotel has a lot of potential. The suites are nice if a bit fussy and not overly clean. Towels were indifferently cleaned. One night we had to call for towels because they had taken the old ones without replacing them. Probably the biggest complaint is that they hosted a party that ran to 2:45 am with music so loud... More 

Helpful?
1 Thank Josh H
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear Josh H Thank you for taking the time to provide your thoughts. The night of your stay was New Years Eve. Our staff was instructed to advise all guests and, upon arrival, they should also had extended an invite to you. I am sorry to hear that this may not have happened for you. Please accept my apologies. Regarding... More 

Guernsey, United Kingdom
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 24, 2015 via mobile

A wonderful boutique style hotel in the heart of Toronto and surrounded by a host of shops.Restaurants and tourist attractions. Friendly staff. Lovely appointed rooms. Super location and worthy of a visit.

Helpful?
1 Thank karenY1351OF
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear Karen Y Thank you for your kind words. We hope that we will see you again soon. Sincerely More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 2, 2015 via mobile

Two night stay was flawless. The staff were eager to help at every turn. Despite the nearby constrction, the beautiful room was quiet. Fantastic shower and jacuzzi bath. Highly recommended for novice to seasoned travelers.

Helpful?
1 Thank Julie E
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear Julie E Thank you for your thoughts. We are glad to hear of your recommendation. Sincerely More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 9, 2015

My wife and I were married at the Windsor Arms in August 2015 and had an amazing time working with the staff during the lead-up, and on the night itself. We stayed two nights in total, were given 24/7 access to the pool and upstairs patio, as well as a much appreciated uber late check-out the day after our wedding.... More 

Helpful?
1 Thank LouYork99
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear LouYork Congratulations and thank you for allowing us to be the place of your wedding. Glad to hear your thoughts. Sincerely More 

Toronto, Canada
Level Contributor
141 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed September 8, 2015

The Windsor Arms has much competition in city these days, but it is still the best high end boutique hotel Toronto has to offer. The rooms are understated and well thought out. The king bed is beyond comfortable and the room is surprisingly quiet, considering you are in the heart of the city. The service is excellent, and the bar... More 

Helpful?
1 Thank BERFB
WindsorArmsHotel, Manager at Windsor Arms Hotel, responded to this review

Dear BERFB Thank you for your kind words and vote of confidence. We hope to see you again soon. Sincerely More 

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Staying in Midtown

Neighborhood Profile
Midtown
Midtown is a dynamic part of Toronto with some of its most stylish high-rise residences and heritage buildings. The area sees busy shoppers with bag-laden arms balancing lattes in paper cups as they travel from one luxury brand to the next, taking advantage of the proximity of high-end shops. The reflecting pools, jogging trails, and nature treks of the Rosehill Revision are always a hub of outdoor activity, and after a workout from either running or splurging, many take advantage of the spas and massage parlors Midtown has to offer. Away from the bakeries, boutiques, and glamorous old theaters of the district's center, locals use the weekend to embrace the more suburban feel of Midtown's parks, tennis courts, outdoor markets, and the manicured grounds of Casa Loma, while families indulge the area's state-of-the-art playground and learning facilities. Of course, no high-brow district is complete without a healthy counter-culture: Midtown boasts some of the wildest street art and full-wall graffiti of any neighborhood in Toronto.
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