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All 141 Toronto hotels

Windsor Arms Hotel

5.0 of 5 Hotel   |   18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada (Downtown Toronto)
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Windsor Arms Hotel

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Ranked #12 of 141 hotels in Toronto
A recent review
5 of 5 stars reviewed 1 week ago
flippindick Brampton, Canada
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175 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Brampton, Canada
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best of hotels in Toronto..old school class and distinctive furnishings. Very accommodating staff and extraordinary food and lodging. I prefer this Hotel over the Ritz..much more intimate hotel with a pelithury of character.

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I went with three of my girlfriends to the Windsor Arms for high tea. We had tried several other places in Toronto prior to this, so it was becoming somewhat of a ritual. The hostess takes your coats and hangs them up in the coat room so you didn't have to worry about sitting with them at your table. The... More

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

This was my first time to Toronto and the Everyone at the Windsor Arms went out of their way to make sure my experience was beyond satisfactory. I have to especially mention Kevin the front office manager who went above and beyond to assist me with my flight check-in and printing my boarding pass which was a painstaking process but... More

Was this review helpful? Yes 1
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2014

This is a small, but charming boutique hotel. Has a super location right in the heart of Toronto. Check in was friendly and fast. There is some shopping and fine dining establishments within walking distance, but the food on site is so good, that I don't think you'll need to go elsewhere, except for variety. We stayed just a night,... More

Was this review helpful? Yes 2
Sao Paulo, SP
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2014

The hotel is simply excellent, in terms of location, decor, room size, and the service is really above and beyond what one would expect even from a top luxury hotel. There were two things though that I believe were really outstanding; - Front Desk personal was friendly, helpful and at all times volunteered relevant information that made our stay a... More

Was this review helpful? Yes 2
Midland Ontario
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2014 via mobile

Really enjoy this hotel, from the personal greeting, friendly service, well trained staff. People make this hotel special and this hotel has great people working here. Rooms are spacious, clean and old world luxury with a like new appearance. Buffet breakfast is a little odd but it works and is good. Never have to wait for the elevator either. You... More

Was this review helpful? Yes 1
Top Contributor
78 reviews 78 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 19, 2013 via mobile

We have stayed at many slh properties and this was the best. Beautiful large suite(402) with 3 windows that open, very quiet, harp in room,added touches such as complementary cakes every evening, nighttime reading cards, two historical books, large umbrella, garment bag and large shopping bag, butler closet, complimentary 3 newspapers (NY Times, Globe &Mail, National Post), tv in bedroom... More

Was this review helpful? Yes 2
13 reviews 13 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 14, 2013

My wife, son & I wanted a change from a typical stay-at-home-on-the-long-weekend break and so we booked the Windsor Arms for one night last week. We figured that walking around downtown, doing some shopping and having a nice meal at our favourite downtown restaurant would be a nice change of pace. The hotel is small and charming and the room... More

Was this review helpful? Yes
20 reviews 20 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 10, 2013

Please be cautious when you book on line. The hotel will take the full amount of the booking off your credit card and it is NON-REFUNDABLE. We didn't know that when we booked, and although it wasn't a problem for us we still wanted to warn people when booking on line. We also had gift cards bought for us on... More

Was this review helpful? Yes 3
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 3, 2013

My husband and I had planned to stay at the hotel for 3 nights after we had heard such wonderful things about the hotel. The arrival was welcoming, lunch was good the room was great. However on our return to the hotel on the first night they had a very large party going on in the lobby which was loud... More

Was this review helpful? Yes 4

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Additional Information about Windsor Arms Hotel

Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Address: 18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Toronto
#9 Business Hotel in Toronto
#10 Luxury Hotel in Toronto
#12 Family Hotel in Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Windsor Arms Hotel 5*
Official Description (provided by the hotel):
Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more   less 
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