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Town Inn Suites

2.5 of 5 620 Church Street, Toronto, Ontario M4Y 2G2, Canada
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Town Inn Suites
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Town Inn Suites
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399 reviews from our community

Traveler rating
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    94
    75
    52
    99
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Toronto, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Awful customer servis" multiple times - no mesce. Person at the front desk had no manners, or emotion to show on their face. You did not feel welcome from the time you set foot on the property. He rudely demanded that $1,500 deposit be left before checking us in, stating that he "called to warn usages were left. He quickly... More 

Was this review helpful? Yes
reshell, Manager at Town Inn Suites, responded to this review

Dear Guest, We take all our reviews very seriously, unfortunately this particular staff member was unable to relay our policies in a appropriate manner. Please accept my apologies for this. Our staff have been trained and strive to be extremely courteous, helpful and hospitable. This is very unfortunate situation and I will be reviewing this incident with the appropriate department.... More 

Cincinnati, Ohio
Top Contributor
157 reviews 157 reviews
63 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I think I would check rates here upon return. Loved the balconies! We scored a clean, one bedroom apartment with a huge balcony under $100 in a fabulous location. Really hard to beat. They have updated rooms, though ours was not, it was nice enough at the rate paid. The bed was a little uncomfortable, but I am probably just... More 

Was this review helpful? Yes 2
Auburn, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from a wonderful weekend at the Town Inn Suites. Helpful staff, value pricing, clean, great location. We were in town for an event at the Air Canada Centre, great concierge service with the cab. Breakfast across the street at the Croissant Tree was perfect. In the midst of several restaurants of various cuisines, OUr room was upgraded... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Back again for a week in November to alleviate the stress of moving. And once again Mag and his staff were wonderful. It wasn't a stressful move; it was a vacation! Stayed in the beautiful upgraded reno'd 2 bedroom suite which was really nicely appointed. The value for price & location can't beaten in Toronto. Only a stroll away from... More 

Was this review helpful? Yes 1
Summerside
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 10, 2015

We checked in Dec 25 for 12 nights. From the time we checked in till we left we felt like we were home . The room was clean staff was wonderful. Any time we asked for something ( extra blanket) had it with in 1/2 hour. We had a full kitchen and washer and dryer in our room, that was... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

I stayed at Town Inn Suites for 16 nights in December 2014. Upon check in they upgraded me to a renovated room keeping the same rate as a regular room ($101 plus tax a night). The renovated room had a stainless steel kitchen with a dishwasher even. Had majority of what you would need (cutlery, dishwater, pan) but Id like... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

We always stay at the town inn suites when staying in Toronto. We were there in June, there was some miscommunication about our rooms, but the manager took care of everything for us. This stay, from January 2nd to January 6th, when we checked in, the same manager upgraded our room for the previous miscommunication. It was totally unexpected and... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 31, 2014

I have stayed at this hotel before and have been to many parties here. The pictures do NOT match the reality of some of the rooms here. I got a room here and I wouldn't even sleep under the sheets it was that dirty. Our room had peeling wallpaper and stained carpets. We had a DND on our door that... More 

Was this review helpful? Yes 3
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2014

Met up with my son in Toronto, stayed in this great space! Plenty of space, including a tiny but efficient kitchen in which to cook a holiday ham dinner! Great location, close to many restaurants and subway. Will visit here again.

Was this review helpful? Yes 1
Toronto, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 29, 2014

Great Experience. Toronto is generally expensive so a hotel which is very close to downtown and has this kind of infra is pretty reasonable. Pros: 1. 1 bed-room apartment was nice, clean 2. Very close to the TTC, 2-3 mins walk 3. Kitchen equipped with all the basic utensils and crockery 4. Clean washroom with good towels 5. Good Canadian... More 

Was this review helpful? Yes 1
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Additional Information about Town Inn Suites

Address: 620 Church Street, Toronto, Ontario M4Y 2G2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Town Inn Suites 2.5*
Number of rooms: 200
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Also Known As:
Town Hotel Toronto
Town Inn Suites Toronto

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