We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 141 Toronto hotels

Town Inn Suites

2.5 of 5 Hotel   |   620 Church Street, Toronto, Ontario M4Y 2G2, Canada (Downtown Toronto)
Hotel amenities
Save Saved
You added Town Inn Suites to your Saves list
Town Inn Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
47%
Ranked #85 of 141 hotels in Toronto
A recent review
4 of 5 stars reviewed 2 days ago
dbldidit Burlington, Massachusetts
  • Overview
  • Reviews (363)
  • Photos (112)
  • Amenities
  • Q&A
  • Room tips (66)
  • Location
  • More
Write a Review

363 people have reviewed this hotel

Traveler rating
    71
    85
    70
    50
    87
See reviews for
92
65
38
79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Hamilton, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

Where do I start? The cockroach paste all over the kitchen cupboards? The décor? The ceiling falling on me? Let’s start with why I went directly to the kitchen cupboards looking for roaches. The carpet, furniture, stove and fridge were all circa 1979, leading me to believe the place was in need of some TLC. Yep, roach paste in every... More

Was this review helpful? Yes
Burlington, Massachusetts
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This was obviously an apartment residence that has been converted to suite rooms. It was nice to have a separate closed door bedroom for my sister, but the beds were not so comfy, and at least in our room the a/c was not cold. Luckily, there are windows and it was cool outside. The housekeeper pulled the tub/shower put and... More

Was this review helpful? Yes 1
Ottawa, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I was continually impressed by the helpfulness of the Town Inn Suites staff in helping make my organization's stay at their hotel as enjoyable and comfortable as possible. I work with a non-profit organization and was hosting 4 of our international partners in Toronto for the World Pride Human Rights Conference. The staff (and, in particular, Daniel) were very accommodating... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really love this place! I have stayed several times and it is like staying in a little apartment. Separate bedroom, balcony and a kitchen. Great location downtown, but not in a super loud location so you can get to sleep easily. The staff is very friendly and I had a personal encounter with one customer service gentleman named Tony... More

Was this review helpful? Yes 3
Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is more like an apartment turned hotel. Very spacious, furniture a little dated but the bed was extremely comfortable. But the shower needed work, even in the king suite... The balconies are an amazing touch. Staff was friendly, great location. I would stay here again

Was this review helpful? Yes 1
Toronto, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

The price of the hotel did not reflect the quality of the stay. The kitchen and bedroom were both horrendously outdated. The pictures on the site definitely did not reflect the room we were hoping for. Not to mention that the internet was overpriced and then a limit was placed on the number of devices allowed to connect to the... More

Was this review helpful? Yes
Brampton, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here since it was the cheapest hotel that my boyfriend and I were only able to find. We bought a "Special Package" that includes hot breakfast and parking, which was what we needed. Checked-in the room and it was decent I suppose. I was a little worried about this place because of all the reviews. It would've been... More

Was this review helpful? Yes
Washington DC, District of Columbia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 15, 2014

It was like a scene out of coming to America... the website shows beautiful modern accommodation ... we got the ghetto suite.. no window screens... dirty bathroom, dust everywhere hanging from the ceilings..(had to use my puffer, which I rarely use) no window screens, some of the electrical outlets did not have covers.... cigarette burns in carpet, sagging old school... More

Was this review helpful? Yes 3
TISHotelManager, Manager at Town Inn Suites, responded to this review

Dear Guest Thank you for taking the time to review your most recent stay at the Town Inn Suites. You had stayed with us for 2 nights in a 2 bedroom suite which was an upgrade from your original booking at no extra cost to you. We offered you another free upgrade to our Luxury suites but you declined. Our... More

Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed June 11, 2014

Even if you are a fan of the old Fawlty Towers tv show, you really would never want to stay in that hotel. I was forced to stay at the Town Inn when the Park Hyatt ran out of rooms. The Town Inn is a dog and by dog I mean the mangy, smelly kind of mutt that should be... More

Was this review helpful? Yes 2
reshell, Manager at Town Inn Suites, responded to this review

Dear Guest We are very sorry for your past experience at the Town Inn Suites. Guests satisfaction is very important to us. As part of our customer satisfaction policy, we invite you for a stay in our hotel in our Deluxe suites so you can have the full experience that we offer. Please contact me directly at shelley@towninn.com and I... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 5, 2014

Very cozy, pet-friendly hotel with an inviting front lobby. On the north end of the Gay Village, Yonge Street, Bloor Street, Yorkville Shopping and close to several eateries (Croissant Tree Cafe right across the street), pharmacy, vets, subway, etc. There is a small convenience store directly across form the hotel and a dog grooming salon and pet store for those... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Town Inn Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Town Inn Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Town Inn Suites

Address: 620 Church Street, Toronto, Ontario M4Y 2G2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Town Inn Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Orbitz, Hotels.com, Cheap Tickets, Tingo, BookingOdigeoWL, TripOnline SA, Agoda, Otel and Venere so you can book your Town Inn Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Town Hotel Toronto
Town Inn Suites Toronto

112 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (97)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (32)
Viewed
Bathroom (10)
Viewed
View from room (3)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (8)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Airport Transportation
Hotel Class
Number of rooms
200

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer