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Town Inn Suites

620 Church Street, Toronto, Ontario M4Y 2G2, Canada
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404 Reviews from our TripAdvisor Community

Traveler rating
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    95
    77
    54
    99
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Boston, Massachusetts
1 review
1 of 5 stars Reviewed 2 weeks ago

I had high hopes for this place. The price was reasonable and the location excellent, but I will never stay there again. This is not a real hotel. It's mixed with residential apartments, and that's exactly what the "suites" look like. They are a very slightly dolled up version of most any absentee landlord apt in Toronto (believe me, I've... More 

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reshell, Manager at Town Inn Suites, responded to this review

Dear Guest Thank you for taking the time to express your most recent stay at the Town Inn Suites. Just to clarify we are an all suite 200 room hotel with junior 1 bedroom, executive 1 bedroom and 2 bedrooms suites. Hotel staff, maintenance staff and housekeeping staff are on duty everyday During 2014 and 2015 with have made some... More 

new delhi
Top Contributor
54 reviews 54 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 21, 2015

It may be because I flew in from Europe where things are very very clean but the hotel has a shabby exterior which was enforced also by the room which had a less than sparkling bathroom. I also could see hair on my floor which was very, very off-putting. It was confirmed that it was the norm when even after... More 

Was this review helpful? Yes 1
reshell, Manager at Town Inn Suites, responded to this review

Dear Guest Thank you for letting us know about your recent stay at the Town Inn. I do apologize as this is certainly not the standard. I will certainly take this up with the appropriate department and again please except our sincerest apologies. If you require any accommodation in the future please contact me directly and I would be very... More 

Montreal, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2015

We stayed on the 20th floor. We didn't need a full kitchen suite, so accepted half kitchen. Perfect if you're eating out - or like us - buying meals at Whole Foods and reheating them later. Nice plates, glasses etc. provided, and micro-wave, of course. Small, but adequate frig. The décor was nice & modern in this small, but adequate... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
Top Contributor
167 reviews 167 reviews
66 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed February 14, 2015

I think I would check rates here upon return. Loved the balconies! We scored a clean, one bedroom apartment with a huge balcony under $100 in a fabulous location. Really hard to beat. They have updated rooms, though ours was not, it was nice enough at the rate paid. The bed was a little uncomfortable, but I am probably just... More 

Was this review helpful? Yes 3
Auburn, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 9, 2015

Just got back from a wonderful weekend at the Town Inn Suites. Helpful staff, value pricing, clean, great location. We were in town for an event at the Air Canada Centre, great concierge service with the cab. Breakfast across the street at the Croissant Tree was perfect. In the midst of several restaurants of various cuisines, OUr room was upgraded... More 

Was this review helpful? Yes 2
Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

Back again for a week in November to alleviate the stress of moving. And once again Mag and his staff were wonderful. It wasn't a stressful move; it was a vacation! Stayed in the beautiful upgraded reno'd 2 bedroom suite which was really nicely appointed. The value for price & location can't beaten in Toronto. Only a stroll away from... More 

Was this review helpful? Yes 1
Summerside
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 10, 2015

We checked in Dec 25 for 12 nights. From the time we checked in till we left we felt like we were home . The room was clean staff was wonderful. Any time we asked for something ( extra blanket) had it with in 1/2 hour. We had a full kitchen and washer and dryer in our room, that was... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

I stayed at Town Inn Suites for 16 nights in December 2014. Upon check in they upgraded me to a renovated room keeping the same rate as a regular room ($101 plus tax a night). The renovated room had a stainless steel kitchen with a dishwasher even. Had majority of what you would need (cutlery, dishwater, pan) but Id like... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

We always stay at the town inn suites when staying in Toronto. We were there in June, there was some miscommunication about our rooms, but the manager took care of everything for us. This stay, from January 2nd to January 6th, when we checked in, the same manager upgraded our room for the previous miscommunication. It was totally unexpected and... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 31, 2014

I have stayed at this hotel before and have been to many parties here. The pictures do NOT match the reality of some of the rooms here. I got a room here and I wouldn't even sleep under the sheets it was that dirty. Our room had peeling wallpaper and stained carpets. We had a DND on our door that... More 

Was this review helpful? Yes 3
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