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All 141 Toronto hotels

Town Inn Suites

2.5 of 5 Hotel   |   620 Church Street, Toronto, Ontario M4Y 2G2, Canada (Downtown Toronto)
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Ranked #86 of 141 hotels in Toronto
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349 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

The room rates advertised do not reflect reality. Add another $25 per day for parking and $14 per day for internet. Rooms in dire need of renovations - ballsy to charge +$200 per night for a suite when nothing is included. Great location, but nothing to write home about. Hairdryer broken, iron stained my shirt.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

My review is a little late but my son and I stayed there for just about a week at the end of March, beginning of April. I had read reviews prior to check in so was a little worried at first. We did ask for an updated room and an updated room we got. It was nice. It was comfortable.... More

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reshell, Manager at Town Inn Suites, responded to this review

Dear Guest Thank you for taking the time to review your most recent stay at the Town Inn Suites. We are delighted that your accomodations fit all your needs. Thank you very much for your kind compliments to our our staff. We strive to make all of our guests comfortable during their stay and we appreciate all of your feed... More

Québec
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

we stayed at the town innn suites from sunday april 6 to thursday 10..we were lookin for accomodations for four people...and were there for medical reasons..being there for an extended periode can certainly have a strain on your budget..we looked at the accomodations available on line and decided on the town inn suites for location and price..my wife contacted the... More

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TISHotelManager, General Manager at Town Inn Suites, responded to this review

Good day, Thank you very much for taking the time to review your stay with us. We very much appreciate the feedback and the kind words. It was our pleasure to accommodate you and the family. We are very happy to hear you enjoyed your stay with us and we all look forward to welcoming you back to the Town... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

I stayed with my husband and son in the Junior suites for two nights 4/1-4/3. After 2 nights in our rooms, we realized that there was dried blood on the comforter of the bed at the main bedroom. That was not a small spot, but almost 1/2 size of the comforter at both sides. We called housekeeping and front desk... More

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TISHotelManager, Manager at Town Inn Suites, responded to this review

Good day, Thank you for taking the time to review your stay with us. We appreciate the feedback and we are sorry to hear of your concerns. We assure you that charges were waived as noted in our correspondence. If you require any further assistance please don’t hesitate to contact the hotel directly. Best regards, Town Inn Suites Management More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For a room with the kitchenette, plus two separate standard beds instead of a pullout sofa in the living, the value for the price was very high. The building is solid with thick walls more like an apartment building than a simple hotel which was great for noise reduction. The staff was very helpful. I had requested a renovated room... More

Was this review helpful? Yes 1
reshell, Manager at Town Inn Suites, responded to this review

Dear C Falkenburg Thank you so much for the wonderful review of our hotel. We are delighted that our hotel fit all your needs and that you enjoyed your stay with us. We certainly look forward to welcoming you back as a regular guest in the future. Kindest regards, Shelley, manager shelley@towninn.com More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A very good hotel right in the heart of downtown with easy access to subway, buses etc or restaurants, fast food joints, shopping malls The rooms are quite big and the rates are very reasonable. Most important, a very helpful team of hotel staff including the General manager who takes care of your needs Asap. Very impressed, recommended for stay.

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St. Catharines, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 16, 2014

If you ask for a renovated room than you do a get a nice place to sleep and eat. So if that is what you are looking for than you will be ok. However, if you are looking for a place for a getaway, like I did you will be disappointed. I took my family for a getaway and planned... More

Was this review helpful? Yes 4
Lively, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 14, 2014

My daughter and I checked in late and the room we had was not very nice, it was very run down and un kept but we went straight to bed the first night. The bathtub had been broken and was poorly patched. The wall in the closet on the opposite side from the tub had a terrible patch job, I... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed March 10, 2014

The pictures are false, the reception looks rally cute but the pictures if the rooms in the website aren't real, the bathroom was filthy, dust everywhere I will attach some pix, the bathroom didn't have hot water, the heating in one of the rooms was too hot, one was too cold, the carpet is smelly, the windows dirty... OMG I... More

Was this review helpful? Yes 3
reshell, Manager at Town Inn Suites, responded to this review

Dear Guest Thank you for taking the time to review your most recent stay. We take all our reviews very seriously and I was dissappointed to hear that your stay was not a pleasant one. I will certainly forward the issues to the appropriate departments and please accept my apologies for this. Going forward for 2014 we continue to upgrade... More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

recently stayed at the Town Inn & Suites Toronto . Its excellent! the location/comfort/brighness/rooms are super clean with kitchen/gym and pool/ you can't go wrong. the price is super affordable compared to other hotels in Toronto. What i really like is the balcony/the fact that you can cook your own meals/ the rooms are huge/beds are really comfortable especially the... More

Was this review helpful? Yes 1

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Additional Information about Town Inn Suites

Also Known As:
Town Hotel Toronto
Town Inn Suites Toronto
Address: 620 Church Street, Toronto, Ontario M4Y 2G2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #86 of 141 hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Town Inn Suites 2.5*
Reservation Options:
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