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All 141 Toronto hotels

Toronto Marriott Downtown Eaton Centre Hotel

4.0 of 5 Hotel   |   525 Bay Street, Toronto, Ontario M5G 2L2, Canada (Downtown Toronto)
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81%
Ranked #27 of 141 hotels in Toronto
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Dania K Sault Ste. Marie, Canada
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sault Ste. Marie, Canada
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a very comfortable stay. The rooms were clean and spacious. We had to use the sofa bed and it was comfortable unlike most sofa beds. We were lucky to be in a quiet room, we never heard any noise in the halls. The breakfast was the best part. For $26 you have a big selection. The lady who... More

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Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your message. We are happy to hear you enjoyed our breakfast buffet in Trios Bistro. We will be sure to pass along your kind words to David and our kitchen team. Thank you as well for your feedback regarding the swimming pool. We look forward to your next visit with us! More

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here recently and enjoyed our trip. The staff's attention to detail was perhaps the best I've experienced. They were helpful in researching an out-of-the-way-activity (curling!) and even called three different clubs to check for availability for our group. They were also helpful when we asked to move rooms due to a raucous party on our... More

Was this review helpful? Yes 1
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your great comments regarding your recent stay at the Toronto Marriott Downtown Eaton Centre. I am happy to hear our staff took good care of you, and assisted in finding a curling club in the City. We look forward to your next stay with us. More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

As usual, I got excellent service at marriott, this time in Toronto. The room was nothing to write home about, but it was very clean. As usual, staff went above and beyond offering me a fridge for my room as they only had a few, but it really came in handy due to the length of my stay-free of charge.... More

Was this review helpful? Yes 1
Ottawa
Top Contributor
61 reviews 61 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The title is not meant to be a negative, as one stays in more places, not being surprised or disappointed is a good thing. Like many of the other reveiws state, the rooms are clean, well furnished and nicely appointed. There was a sports banquet so there was a lot of hallway noise through the night but that would be... More

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Chicago, Illinois
Top Contributor
70 reviews 70 reviews
26 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My client's Toronto office is on Bay Street and this hotel is in a great location for either walking or taking a cab to the office. It is located near restaurants, bars, and shopping - and is right next to the Eaton Centre shopping mall. I stay here whenever I am in Toronto. The staff is friendly and helpful and... More

Was this review helpful? Yes 1
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your kind words about your stay at The Toronto Marriott Downtown Eaton Centre. I will be sure to pass along your comments to the rest of our Team. We appreciate your comments regarding the concierge lounge, and encourage you to visit the lounge again on your next visit. Our Chef has made some fantastic additions! More

London, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the downtown Marriott in Toronto for 2 nights during a Work Conference. The conference was held in the Marriott. We used quite a few of the Conference rooms in the basement of the facility. They were all very nice, clean and fresh. The chairs were comfortable and the lighting was fine. The actual guest rooms were all... More

Was this review helpful? Yes 1
Whitby, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here last week, visiting with some family that were in Toronto for a conference. The hotel was nicely decorated, clean and well appointed! The lobby was fabulous - a nice large, open concept that opens out to the Trios Bistro which we tried the one night. Our meal was incredible, the wine was delicious and our server was... More

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Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Dear Candace, Thank you for your great comments regarding your stay at The Toronto Marriott Eaton Centre. We are pleased to hear you enjoyed your experiance in Trios Bistro. I will be sure to pass along your kind words to Watson. More

Brookline, Massachusetts
Top Contributor
211 reviews 211 reviews
23 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The lobby is nice. I liked the decor and fireplace. There's free wifi in the lobby. I enjoyed the free fruit infused water in the lobby. I found the choice to wax/wash the floors at 8:30pm on a bustling Friday night to be strange. The room is fine. What you'd expect. We got breakfast once from the restaurant downstairs. Even... More

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Frank S, Director of Operations at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you selecting our hotel and providing feedback. Be assured that your comments will be useful in our operation discussion as we always continue to fine tone our services. I hope to be able to say hello in person next time you stay with us. Best, Frank More

Top Contributor
68 reviews 68 reviews
24 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed March 16, 2014

I took my 2 teens here for a Saturday night at the end of March Break and everything was splendid. The Eatons Centre is a 15 second walk as it is next door. Everything else is nearby as well. Leslie at front desk is amazing to deal with. The lobby is really nice and our room was very comfortable and... More

Was this review helpful? Yes
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you very much for your comments. We are happy to hear you and your family enjoyed the time spent with us over the March Break. We will be sure to pass along your kind words with the rest of our team. Thank you for choosing Marriott. More

pitt meadows
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 15, 2014

This was a great place to stay while being in Toronto on business for a few nights. The hotel was very modern with great decor, excellent customer service from the front desk stay and great beds and linens. Will be back!

Was this review helpful? Yes
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to review The Marriott Toronto Downtown Eaton Centre. We are so pleased to hear you had such an enjoyable and comfortable stay. We look forward to hosting you again in the future! More

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Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Also Known As:
Marriott Toronto
Toronto Marriott
Address: 525 Bay Street, Toronto, Ontario M5G 2L2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Toronto
#23 Romantic Hotel in Toronto
#29 Family Hotel in Toronto
#29 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Toronto Marriott Downtown Eaton Centre Hotel 4*
Official Description (provided by the hotel):
Welcome to Toronto Marriott Downtown Eaton Centre hotel. An upscale downtown Toronto hotel and guest suites offers hi tech business meeting rooms for the business traveler, with free Wi-Fi in public areas and an array of family vacation packages. ... more   less 
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