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Toronto Marriott Downtown Eaton Centre Hotel

#33 of 139 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
4.0 of 5
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525 Bay Street, Toronto, Ontario M5G 2L2, Canada
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Toronto Marriott Downtown Eaton Centre Hotel
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Ranked #33 of 139 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
A recent review
3 of 5 stars reviewed yesterday
Miriam B
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951 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
12 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Average marriott, breakfest was not that good, but its near dundas square so its worth it to stay in this hotel. I stayed there for 5 nights only and it was ok. the room service was perfect. Good place.

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Bamberg, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

While in transit at the Union station in Toronto, our train was extremely late getting in and the Canadian rail customer service was not very accommodating especially to families traveling with small children. So, instead of having my kids lounge around the very unkept train station until 3o'clock in the morning, when our train was due to leave; five hours... More 

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Pembroke, Canada
Level Contributor
13 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here in May for a week while on business. The room was great and the location made exploring Toronto very easy. It was wonderful to be only a 2 minute walk from the Eaton Centre and Younge Street. The menu in the restaurant was very interesting and the food tasted great but I found the prices very high. The... More 

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London, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my third stay at a Marriott hotel in the month of July 2015 all in Canada and this was my second stay at this hotel. It is by far the best Marriott I stayed in. They have good rooms, beds, pillows, and excellent breakfast. Nonetheless room cleaning could be better Our breakfast experience was even better because of... More 

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Toronto, Canada
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel after having a mediocre stay at the Courtyard Marriott near College & Yonge. The hotel is a short walking distance to many attractions/landmarks including the Eaton Centre, Nathan Phillips Square, Dundas Square, City Hall, Ryerson University, UofT, all the major hospitals and numerous restaurants. It has an abundance of natural light, is very clean and... More 

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Vulcan
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel has a great location for the downtown core. Close to great restaurants, city hall and walkable to all tourist sites downtown. Of course I like to walk. Staff was courteous, friendly and extremely helpful. Concierge was more than willing to make reservations, arrange taxis when needed and suggest places to visit or tour. Exercise room was good as was... More 

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Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Downtown Marriott is in the heart of the city and beautifully located. Walkable from most tourist attractions. Rooms are spacious and well-appointed. Very peaceful yet overlooking the citylights. Booking: I'd booked via points on the website, and the entire experience was smooth.

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London, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Five of us stayed here for a bachelorette party. Out of all of the staff I encountered, all but one were rather underwhelming. The clerk at check-in was friendly, but it seemed quite forced. The clerk at check-out barely said a word to me (I actually cannot recall a single thing he said other than "sign here"). However, Caleb on... More 

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James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your feedback regarding your most recent stay at The Toronto Marriott Downtown Eaton Centre. Thank you for your great comments about Caleb, I will be sure to pass them along to him. Safe Travels, More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Disappointed with stay here compared to other Marriot hotels. Every other Marriot hotel I have stayed in has offered a room upgrade to Platimum Reward Card holders which wasn't offered here. Had a long wait at check in and also found Executive club lounge wasn't of the same standard as other Marriot hotels. Generally free drinks are available in the... More 

Was this review helpful? Yes 1
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your feedback regarding your most recent stay at The Toronto Marriott Downtown Eaton Centre. In regards to the Concierge Lounge, we are unable to offer complimentary alcoholic drinks due to local laws. We do however offer complimentary soft drinks in our Lounge . Safe Travels More 

San Diego, California
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as part of a conference. Hotel was a ways away from the convention center but transportation on the metro was convenient. Hotel rooms were standard and clean. Good service. Hotel is close to Eaton shopping center. Area has several restaurants. My room included breakfast, which had a good variety of foods, buffet style.

Was this review helpful? Yes 2
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to comment on your most recent stay. We are pleased to hear your conference was a success, and that you enjoyed your buffet breakfast in Trios Bistro. More 

Hotel Review Summarization

What travelers say

  • Room service(5)
  • Very comfortable(4)
  • Great location(3)
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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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