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Toronto Marriott Downtown Eaton Centre Hotel

#32 of 139 Hotels in Toronto
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525 Bay Street, Toronto, Ontario M5G 2L2, Canada
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Toronto Marriott Downtown Eaton Centre Hotel
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1,062 Reviews from our TripAdvisor Community

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Phoenix, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Hotel in downtown - great location and staff is very well trained. I would stay here again when I go back to Toronto. We were upgraded to a suite by GM. Our family had a wonderful vacation. Thank you.

Helpful?
Thank Mary67AZ
Rome, Italy
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Was in Toronto for a family visit. Arrived at the hotel and was greeted by the Doorman Rob, He unloaded my bags from my limo and told me a great Italian spot to eat dinner. The hotel is down town and well located in the city. Unfortunately the pleasantries end at the front door. The lobby had a weird smell... More 

Helpful?
Thank Ice9111
Port Dover, Canada
Level Contributor
167 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My profession's annual conference is held here and the Marriott Eaton Centre is consistently excellent with clean, comfortable, modern rooms and very good customer service. The conference are is up to date, just the right size for our group. Plus, the hotel location in downtown Toronto offers many options if you need a breather. Fitness centre was very modern.

Helpful?
Thank 251ceh
Brantford, Canada
Level Contributor
129 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Was the Marriott Downtown/Eaton Centre a great hotel....Not really. The staff was very friendly, the service was good, I slept well, but the rooms were quite average. Ok now that I said they were ok but not great, give them a chance to finish their overall renovation and try again. A lot of rooms were being renovated during our stay,... More 

Helpful?
Thank travelBUG1953
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My mother-in-law purchased a two-night stay for my husband and I as a wedding gift, nearly a year and half ago. Since then, we've made various efforts to book our gift. Everytime we have tried, they are not only unavailable, but they make it completely difficult to get through to the person that handles gift certificates like ours. My husband,... More 

Helpful?
Thank C_GuzmanChud
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Good Day, Thank you for the feedback about our gift certificate program, usually the process is very easy to book on a gift certificate and I apologize this has not been the case on this occasion. More 

Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel in early October on a one-night pleasure trip to Toronto. It was me and 2 other people in my room, and we travelled with another family whom had two people in there room For starters, this hotel was jam-packed. Not really complaining but it was impossible to get through the lobby without there being tons... More 

Helpful?
Thank jayde v
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your detailed review of The Toronto Marriott Downtown Eaton Centre. We appreciate your feedback, as we are always looking for ways to better our service. I would first like to apologize for the inconvenience of our parking elevator being unavailable. I can certainly understand how that could be a frustrating way to start your visit. I will... More 

Level Contributor
300 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is very nice. It is in the middle of everything and easy to walk to about anywhere in downtown Toronto. It is also connected to the Eaton Center which has many shopping and eating places. The check in / check out process is easy and Fortunata was most gracious and helpful in updating my bill on day of... More 

Helpful?
Thank Bandit2118
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to review your most recent stay at The Toronto Marriott Downtown Eaton Centre. Your feedback means a great deal to us, and I will be sure to pass it along to the appropriate departments. We look forward to hosting you again soon! More 

Rochester, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent last weekend in Toronto and stayed at the Marriott at the Eaton Center. This hotel is strategically located at the center of the city, allowing us to reach the main sites by short walks. People at the front desk were very nice. We got a room upgrade. The breakfast at the concierge lounge was a... More 

Helpful?
Thank Czirmer
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your kind review. We are so happy to hear you will be returning, as well as recommending The Marriott Eaton Centre to others. Thanks you for choosing Marriott! More 

Long Island, NY
Level Contributor
295 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with my daughter to attend an Islanders-Leafs hockey game in December 2015. Was using Rewards points and wanted a location that was close to the underground PATH system, Mall, and could walk to ACC. Loved the underground parking, the check-in was easy and staff was excellent. Room was a bit older, but clean, worked, hot water, GREAT internet.... More 

Helpful?
Thank smcptravels
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to leave a great review! We are so happy to hear you and your daughter enjoyed a nice getaway! We look forward to hosting you again this summer, and thank you for choosing Marriott! More 

Beirut
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent hotel . Strategically located in central Toronto and few steps from Eatons mall . Modern and renovated , well equipped , spacious lobby , good rate . Rooms is only missing a fridge and too bad breakfast wasnt included in the rate . Buffet breakfast is below expectations from such a hotel .

Helpful?
Thank WissamBeirut
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your feedback. We are so happy to hear you enjoyed your visit. For future stays, please do not hesitate to contact our hotel operator to request a mini fridge. We would be happy to provide you with this. Thank you for choosing Marriott! More 

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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