We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Toronto Marriott Downtown Eaton Centre Hotel

#33 of 140 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
4.0 of 5
Hotel website
Hotel deals
Hotel packages
525 Bay Street, Toronto, Ontario M5G 2L2, Canada
Special Offer
Hot Summer Deal: 15% Off
Toronto Marriott Downtown Eaton Centre Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #33 of 140 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed 5 days ago
oli-business USA/Canada
Write a Review

889 reviews from our community

Traveler rating
    317
    404
    124
    29
    15
See reviews for
172
203
50
292
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (889)
  • Mar-May only
    (208)
  • Jun-Aug only
    (272)
  • Sep-Nov only
    (250)
  • Dec-Feb only
    (159)
All months
USA/Canada
Top Contributor
149 reviews 149 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you're looking to stay in the middle of everything in Toronto, this hotel is a very good option. Be careful not to pay full price (some people paid up to $519 when I paid $219 for the same period) because it doesn't have the same value as the boutique hotels. The service was impeccable all the way and the... More 

Was this review helpful? Yes 1
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to review your most recent stay. We truly appreciate your business, and will be sure to pass along your comments to the appropriate departments. More 

Guelph, Ontario, Canada
Top Contributor
55 reviews 55 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was my second time at this hotel and I left impressed again. The staff was very friendly and the new phone app makes for easy check in/check out. Valet guys were very friendly and took good care of my car. Room was spotless and beds were very comfortable. Very nice to be so close to the Eaton Center. Great... More 

Was this review helpful? Yes
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for returning to The Toronto Marriott Downtown Eaton Centre. We are so pleased to hear you took advantage of our new mobile check in app. We look forward to your next visit! More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location in the heart of downtown, with easy access to shopping, the Rogers Centre and subway connections. Stayed for a long weekend and were greeted by a very friendly staff that recognized my Marriott elite status and secured us a quiet room on the 16th floor. The room was well appointed with a comfortable,... More 

Was this review helpful? Yes
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for such a detailed review of your stay at the Marriott Eaton Centre. Your feedback is very important to us, and will be a great resource for other travelers. If we can do anything to make your next stay more comfortable, please do not hesitate to ask. More 

Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My boyfriend was on a business trip to Toronto and I happily tagged along. It was a pleasant stay throughout except an incident with the iron. He was pressing his work shirt in the morning but the iron was dirty. It left a stain on the his shirt! He didn't pursue the matter further due to his business schedule, but... More 

Was this review helpful? Yes
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking time to share some feedback on your most recent stay. We have looked into your concern and will follow up with our housekeeping team. Thank you again for staying with us. More 

Niagara Falls
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

I am pleased to write a review about the Marriott. From the moment I valeted my car to the time I drove off, our stay here was a pleasant one. Under the circumstances, my friend had a minor surgery and we were greeted at my car door with a wheel chair and service all the way up to our room,... More 

Was this review helpful? Yes
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for your comments. We are so pleased to hear you enjoyed your stay, and that you will be joining us again in the future. We look forward to hosting you again! More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is next to Eaton Centre and is ideal for shopping and eating out. It is situated just behind the Old City Hall and the new City Hall is across the road. The level of service is very high, the staff at the executive lounge are fantastic. The rooms are spacious, very clean, and are very well serviced. They... More 

Was this review helpful? Yes 1
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to comment on your most recent stay. I’m so pleased to hear you enjoyed a comfortable visit with us. I will be sure to pass along your recommendations to our design team, as we are always looking for ways to improve. More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a very pleasant stay at the downtown Marriott. Experienced what you you expect from the brand with clean, comfortable rooms, updated features, and a friendly staff. The property is located in a great spot with easy access to key downtown business centers and leisure attractions. Would recommend this a good value for a business trip or personal visit to... More 

Was this review helpful? Yes
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for the recommendation! Your loyalty means a great deal to us here at The Marriott. More 

Rome, Italy
Contributor
13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Was in Toronto for a meeting at city hall. City hall is just 80 meters away. I reserved this hotel due to the understanding that the Marriott chain of hotels is great. Airport car arrived at the hotels front door after a painfull flight. Was greeted by a doorman named Robert. Welcomed me to hotel and asked if I needed... More 

Was this review helpful? Yes
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for such a detailed review of our hotel. I’m sure it will be very helpful to upcoming travelers. I will be sure to share your comments with the associates you have mentioned in your review! More 

Maui, Hawaii
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is looking a little tired. It's got a smallish bathroom but it isn't best set up for business women...there's no make-up mirror, the hairdryer is like being stood by an aircraft engine as it is so fierce (great for your hair) and the towels are a bit 'crispy'. On my other favourite topic: pools - it's short (I... More 

Was this review helpful? Yes 2
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us on your most recent stay. We will be sure to pass your comments onto the team. Safe Travels, More 

Senior Contributor
39 reviews 39 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I highly recommend this hotel because of location, quality and service. It's convenient to metro, restaurants, shopping and not too big of a hotel to be convenient. Courtyard view is more private over office buildings. As rewards member, can dine in buffet which is great. Finally hotel staff are very courteous. I've stayed here several times and it's always my... More 

Was this review helpful? Yes
AdamVrba, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you not only for your continued loyalty, but also for recommending us to others. Your positive comments mean a great deal to us here at The Marriott Eaton Centre. More 

Questions? Get answers from hotel staff and past guests. Ask a question

149 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (126)
Viewed
View from room (4)
Viewed
Room/suite (37)
Viewed
Hotel & grounds (33)
Viewed
Bathroom (17)
Viewed
Dining (3)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (8)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (3)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities