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Toronto Marriott Downtown Eaton Centre Hotel

#28 of 141 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
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525 Bay Street, Toronto, Ontario M5G 2L2, Canada
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Toronto Marriott Downtown Eaton Centre Hotel
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Ranked #28 of 141 Hotels in Toronto
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 2 days ago
alwayssunnyhere oakville
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859 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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oakville
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My favorite Marriott hotel in Toronto And, as a member, the lounge and breakfasts are terrific. Well, even if you dont have status, the breakfast is so worth it! Staff are friendly and the location is even better. Directly adjacent to toronto Eaton Centre Beds are comfy Rooms are large. Pillows fab

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Ottawa
Top Contributor
75 reviews 75 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed one night. Location, location, location! Room looked onto Trinity Church where there are often classical concerts so the hotel is really the best spot for attendace, not even a minute's walk from the church. Also very close to the Eaton shopping centre. Rooms need upkeep with older furniture, draperies and bathroom. For example, painting the grout on the bathroom... More 

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Frank S, Director of Operation at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thanks for staying at the Eaton Centre Marriott - your feedback is very important to us and will be shared with the operation team as they are constantly working towards keeping the hotel looking current. More 

Canada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here due to location to the theatre we were going to. The fact we could walk everywhere we wanted to go was great. There are some wonderful restaurants (Mercatto and Joey's) very close by and of course the Eaton Centre is right there. We drove and parked the car in the self-park lot located beneath the hotel. Check... More 

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Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to recommend our hotel to others. Your detailed comments are very much appreciated. We hope you enjoyed the play, and are looking forward to your next visit! More 

Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a very nice hotel which is very conveniently located close to downtown shopping (Eaton's Centre and Yonge Street) and restaurants.The rooms are clean and comfortable, but the hotel charges for wifi.

Was this review helpful? Yes 1
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying at The Marriott Eaton Centre. We appreciate your feedback, and look forward to hosting you again soon! More 

Windsor, Canada
Top Contributor
86 reviews 86 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Beautiful hotel and location is near subways eaton centre city hall etc. rooms were clean and staff was friendly and helpful. The restaurant was good and the fitness area was quaint but well equipped. The property was connected by walkway to the eaton centre but construction of Nordstrom has closed this access until Fall of 2016. I will return.

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Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

We are very pleased to hear you will be returning to The Marriott Eaton Centre. Your loyalty means a great deal to us! More 

Kingston, Ontario, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great overnight March Break getaway to the Eaton Centre and Downtown. Perfect location beside/attached to Eaton Centre on Bay and Dundas so minutes from Dundas Square. The hotel restaurant and bar are very good. It is right beside City Hall. The room was very good, quiet, great bed and very clean and updated. Added bonus for us gadget guys/gals was... More 

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Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for spending your March break getaway with us at The Marriott Eaton Centre. We hope to host you again in the near future! More 

Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

To be honest the first time I came to Toronto on business I stayed in a hotel on the shadier side of town so finally finding a nice hotel in the middle of everywhere is great. The rooms are clean and views are for the most part not too bad. The food and drinks are good down in the Trios... More 

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Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to review The Marriott Eaton Centre. We very much appreciate you sharing your experience with other business travelers. Please let us know if we can do anything to make your next stay more enjoyable! More 

Mississauga, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After a terrible experience elsewhere in the city as a part of my Big 5-0 celebration, I opted for the Marriott this past weekend. What a contrast to the experience at the other hotel! Again, I was accompanied by my teenage son. First and foremost, this property is ideally situated, either within walking distance to where we wanted to go... More 

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Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

First off, here’s wishing you a very happy belated birthday from the Marriott Eaton Centre. We are so pleased to hear you enjoyed your time with us. If we can do anything to make your next stay more comfortable, please do not hesitate to ask! More 

Windsor, On
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If not sure where to stay in T.O then try the Marriott Eaton Centre. Was only a two minute walk to the Eaton Centre and only a 8 cab ride to the Air Canada Centre. Even though it has a smaller restaurant inside, just walk out back door and a nice little Italian restaurant with a huge patio is right... More 

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Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for recommending The Marriott Eaton Centre to other travelers. We appreciate you taking the time to share your experience. More 

Windsor, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

my husband and I stayed for one night March 14,2015 and had to grab the 7:30am train home the next morning. Great room. clean , very nice. Trouble started around 11:30pm. profanity, loud screaming, playing loud music. Called front desk and security came up and moved them along. Security left, partying began again, screaming for shots, running up and down... More 

Was this review helpful? Yes 1
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for taking the time to review The Toronto Marriott Downtown Eaton Centre. I would first like to apologize for the inconvenience you encountered during your stay. I can certainly understand the frustration you must have been feeling. I will be sure to pass along your comments to the appropriate departments here at the hotel. We are always looking... More 

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