We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 141 Toronto hotels

Hilton Toronto

4.0 of 5 Hotel   |   145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada (Downtown Toronto)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Summer from just $169!
Save Saved
You added Hilton Toronto to your Saves list
Hilton Toronto
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #30 of 141 hotels in Toronto
A recent review
5 of 5 stars Reviewed November 16, 2011
walkabout90 Erie, Pennsylvania
  • Reviews (1,513)
  • Photos (408)
  • Amenities
  • Q&A
  • Room tips (290)
  • Location
  • More
Write a Review

1,513 people have reviewed this hotel

Traveler rating
    501
    623
    254
    86
    49
See reviews for
216
453
122
504
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Hilton Toronto
See the most recent reviews
Erie, Pennsylvania
Senior Contributor
25 reviews 25 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 16, 2011

Had a pleasant stay at the Hilton Toronto. Little extras, such as Peter Thomas Roth toiletries, an air cleaner in the room, a two person shower with optional rain showerhead, a lounge chair, and large desk area, made it even more pleasant. I did notice on the back of the door that the room rate stated $599. Honestly, would not... More

Was this review helpful? Yes 1
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member.... Thank you for taking the time to share your feedback with us! I'm so pleased to learn that you enjoyed your experience with us! We are thrilled about the new "Thomas Peter Roth" ammenity program at HIlton - they are wonderful products! The posted rate on the back of the door relfects the published RACK rate... More

London, United Kingdom
Top Contributor
80 reviews 80 reviews
46 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 15, 2011

I visited Toronto Hilton on business. On checkin (early in the morning) my room was ready and the staff quoted my advance booking request for early checkin which many before have overlooked. Checking into my room I found it to be spacious and clean, good decor and nice little touches like complimentary water and fruit in the room, little touches... More

Was this review helpful? Yes
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! I'm pleased to learn that you enjoyed your experience with us! We hope that you will come back and visit us again soon! Warm wishes, Edwin Frizzell General Manager More

Edmonton, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 14, 2011

We stayed here for a weekend recently and really enjoyed our stay. Our room was clean, quiet and comfortable - what more could you ask for?! We spent very little time at the hotel so can't comment on too much other than the state of our room and we were very pleased with this. We would definitely come back.

Was this review helpful? Yes
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! We are pleased to know that you enjoyed your time with us! We look forward to seeing you again soon! Warm wishes, Edwin Frizzell General Manager More

Albany, New York
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 13, 2011

Stayed two nights over the summer with friends. Great location, classy lobby, rooms were spacious. Restaurants and Queen/King St was a short walk away, as well as Eaton Centre. The room had a view of the pool and the adjacent street, made it feel a lot more open (positive). Service at check-in and check-out was mediocre, my expectations were a... More

Was this review helpful? Yes
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us. I was pleased to learn that your time with us was enjoyable. I will certainly share your comments regarding your arrival and departure experience with our Front Office team as they strive to provide a much more positive experience than you recounted. This is... More

maesmom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 12, 2011

It feels harsh to be negative because the front desk, the concierge, and the staff in general were great. First, the positive: 1. Great location. Near enough to everything. 2. Enjoyed Barristers. Good bar food. 3. Good staff. Meaningful help for a variety of things. Efficient with little or no waiting. The negatives: 1. The rooms appear to be recently... More

Was this review helpful? Yes 1
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us. I'm very happy to learn that your experience with our staff was a highlight of your time with us. Our service teams work very hard to create an environment where every guest can be at their best. The hotel continues to enhance our accommodations... More

Alberta
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 10, 2011

Over the years, I have stayed in many Toronto downtown business hotels, and each time I return to the Toronto Hilton, except for the location, I ask myself…. why? Could it be the loud funk music blaring in the lobby to give everyone a bit of a rush whether they need it or not? Or is it the complacent front... More

Was this review helpful? Yes 2
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member... Please accept our most sincere apologies that your experience with us did not meet with your expectations. It is certainly never our intention for any of our customers to leave the hotel feeling that their business is not valued or appreciated. Your comments will be shared with the hotel operations teams and utilized as part of... More

Toronto, Canada
Top Contributor
55 reviews 55 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 8, 2011

After a terrible check in experience, the rest of our stay was wonderful. My husband and I spent our anniversary weekend downtown. We had called the hotel requesting a kind size bed earlier in the week, and upon arrival the front desk clerk (who wouldn't even look us in the eye once during our conversations) told us that he didn't... More

Was this review helpful? Yes
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member... Thank you for sharing your feedback with us. I'm sure that the manager invovled in your encounted utilized your comments as a coaching opportunity for the team member invovled, as this is certainly not indiactive of the service level our teams are trained and engaged to deliver. We hope that you will have the opportunity to... More

VA
Top Contributor
60 reviews 60 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 3, 2011

Spent last weekend at this hotel. It is well located in the heart of the city. Parking is on site but for a fee. Check in itself was straightforward. No upgrade was available but I was given a large, modern room on the 26th floor. Used the executive lounge for pre dinner drinks and snacks. Good quality as you would... More

Was this review helpful? Yes
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! We are pleased to learn that your time with us met your expectations! Thank you for your patronage and we hope that you will visit us again soon! Warm wishes, Edwin Frizzell General Manager More

North Bay
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2011

THis hotel is one of my favorite in the city for its location and always quick check in. While the pool was closed for renovation on my last stay, I have always enjoyed the pool which is half outside an amazing to swim out and see all the towers around the hotel. The hotel is within walking distance of the... More

Was this review helpful? Yes
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member... Thank you for sharing your comments with us! We are excited that our newly renovated swimming pool will re-open in a few short weeks. I know that the updates to the decor and pool area will be well recieved and you'll be happy to know that it is still a great "indoor/outdoor" complex! We will also... More

Toronto
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 31, 2011

The Toronto Hilton was a pleasant surprise in a city that I'm not that fond of... The lobby area had the scent of a spring garden, noticeable upon entering the facility. Spotless and modern in it's decor also. Service at the check in desk was speedy and professional, the concierge was extremely helpful. The rooms were meticulously clean, modern in... More

Was this review helpful? Yes
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Trip Advisor Member.... Thank you for taking the time to share your feedback with us. I'm pleased to learn that your time with us met your expectations! If I may recommend, upon future visits, considering an upgrade to our Executive Level pacakges which include complimentary internat access (soon to be wireless throughout the hotel - December 2011), in-room water,... More

Owners: What's your side of the story?
If you own or manage Hilton Toronto, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Toronto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Toronto

Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Toronto 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Cheap Tickets, Hotels.com, HotelTravel.com, Tingo, TripOnline SA, BookingOdigeoWL, Priceline and Venere so you can book your Hilton Toronto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Toronto Hotel Toronto
Hilton Hotel Toronto
Toronto Hilton Hotel

408 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (351)
Viewed
Room/suite (97)
Viewed
View from room (40)
Viewed
Bathroom (48)
Viewed
Hotel & grounds (51)
Viewed
Pool/beach area (16)
Viewed
Dining (6)
Viewed
0:16
Videos (1)
Viewed
Other (92)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (15)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (33)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Luxury Hotel in Toronto #25 Family Hotel in Toronto #29 Romantic Hotel in Toronto #29 Business Hotel in Toronto
Hotel Class
Number of rooms
600

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer