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Hilton Toronto

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145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
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Bed & Breakfast
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2,024 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
24 reviews
11 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

A great place to stay in the city. Was a little difficult to drive to the location with the one way streets and all the road works that was ongoing. But the accommodation was in a good location and, once there, easy to access the sites and restaurants.

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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked Exec floor room for family of 4. A large room with Two Queen beds on high floor and nice view along University Avenue. Modern bathroom with large walk in shower but no bath. Clean room with nice quality bedding etc. Exec lounge again nicely furnished, large with lots of seating. Reasonable offering of nibbles and food but a little... More 

Was this review helpful? Yes 1
Aurora, Canada
4 of 5 stars Reviewed 3 days ago NEW

I choose the Hilton because it was a little less expensive than others in the area. The rooms were clean and comfortable though a bit dated, staff very friendly, rooftop pool was quite nice. Parking was crazy expensive.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
King's Lynn, United States
2 of 5 stars Reviewed 5 days ago NEW

A marquee had been erected at the back of the hotel. A function was being held in this marquee for 2 of the 3 nights I was at the hotel. The noise, from this function was unbearable. So much so that I had to wear ear plugs in order to sleep. The attitude of this staff, including the duty manager,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

the room itself was clean and comfortable. However, they might to want to consider investing in some window cleaning on the exterior side, the view was somewhat obstructed by all the grim on the exterior side of the window. A filthy window reduces the quality level of a room. I stayed there for six nights recently and something very annoying... More 

Was this review helpful? Yes 1
Cambridge, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We love the Hilton -- always try to stay there when we are in the city. The food is excellent! The rooms are clean and the hotel has excellent service. The hotel is within walking distance to Rogers Centre, the Eaton Centre -- very easy to get around the city from the Hilton.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Washington DC, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed during the PanAm games, and the Hilton was one of the host hotels. It was packed with athletes and sponsors. Staff was working extra shifts and was highly motivated, kind, and attentive. Absolutely everything was fine, and we had no problems at all. They spent time giving us directions and suggestions about where to go, where to eat, etc;... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Beeton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Our reason to stay was medical. The hotel staff were in our view exceptional. From check in to leaving we were well served and also cheerfully treated. I recommend this hotel enthusiastically. The restaurant staff were prompt and very friendly, the menu was good and just a little different from other hotel dining rooms, we were delighted with the entire... More 

Review collected in partnership with Hilton Hotels & Resorts

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Chagrin Falls, Ohio
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I took our 17 year old son for a college visit in July. We've visited Toronto at least 15 times before. At check in, I inquired about a room on a higher floor, but was informed that the 13th floor was the highest available. Thank God! At approximately 12:30 am the fire alarm began sounding, and announcements... More 

Was this review helpful? Yes 3
HiltonYYZ, Manager at Hilton Toronto, responded to this review

Dear Leanne: Please accept my sincere apologies for the manner in which my team handled the fire alarm. I have personally gone through re-training with the manager on duty and have revised the verbiage so that is it clear. I have sent you a personal email for some additional details. I do hope you will give us another chance as... More 

Ellington, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel in a great location within a great city! Easy access to public transportation and many restaurants in walking distance. Staff is very helpful and very friendly. My family had an awesome stay!

Review collected in partnership with Hilton Hotels & Resorts

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Hotel Review Summarization

What travelers say

  • Executive Lounge(32)
  • Cn tower(27)
  • Very nice(21)
  • Room service(12)
  • Great location(8)
  • Junior suite(4)
  • Outdoor pool(4)
  • Friendly and helpful(4)
  • Front desk staff(3)
  • Great view(3)
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Amenities (81)
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Deluxe Queen Room (32)
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Hudson's Bay Company Suite (138)
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King Executive Junior Suite (38)
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Standard King Room (35)
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The Hotel (37)

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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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