Our son was moving to Toronto, so we booked in to the Westin, as it was convenient, and in the past we have stayed there and have loved the view. Not so this time. We were put into a tower, (with a view of the Gardner expressway) where no one else was, the hallways were dim, and as it turned... more

I'd recommend this hotel mainly for its location. If you stay here, you have to stay in a room with a view of the lake. The rooms are large, but nothing really special. We booked with priceline and thought we were getting an incredible deal, but once we got there, the extra charges just kept adding up. Mandatory valet parking,... more

I'm not sure how many hotels I've checked into, but it must be a couple of hundred by now. This hotel has the distinction of being the only one I've ever checked into and then straight out of again. The place feels like its been built under a freeway overpass. The lobby is in desperate need of a facelift, but... more

Location of this hotel was ideal. We walked to the Air Canda Centre, Rogers Centre, Hockey Hall of Fame and downtown with no problems. The room was updated with georgeous wood furniture, LCD tv, egyptian sheets, and a beautiful view of Lake Ontario in the South Tower. Some downfalls we thought were: -No Free interent, you had to pay a... more

If you arrive at this hotel by airport bus, or by the train (several easy blocks to the north) you'll be confronted by several flights of stairs to get to the main lobby to check in. Unless you're arriving by auto, there seems to be no alternative to lugging your bags up these stairs. The bellmen have conveniently located themselves... more

We booked a two night stay and were immediately disappointed upon arrival. The bellhops ignored us at valet (we struggled to get our suitcases through the door-it was clear they were servicing people based on their make of vehicle as the valets/bellhops were prompt with expensive luxury vehicles but ignored us with our Honda civic), the front desk was less... more

This Westin is just what you would expect from it's name. It's a beautiful hotel right on the water. Our room overlooked Lake Ontario and all of the activity in the area. The room was wonderful, the bed & pillows very comfortable, beautiful bathroom, and refridgerator in the room. The people were very professional and helpful, except the folks dealing... more

My bf and I stayed at the Westin Harbour Castle for a special evening on September 19th. I had arranged with the hotel to receive a $50 upgrade to a junior suite. On our arrival, we sat in a line-up of cars for almost 1/2 an hour waiting for this Valet parking. Not a great start as we were on... more

While checking on our room a few days before arriving, I spoke with Atilla. I mentioned that I liked his name and asked if he was from Hungary. Small talk. When we arrived, we had a great bottle of wine, a personal note in Hungarian from Atilla and a beautiful view from our window. Anyone complaining about the steps at... more