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The Westin Harbour Castle

4.0 of 5 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
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The Westin Harbour Castle
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The Westin Harbour Castle
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2,425 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waterloo, Canada
Top Contributor
56 reviews 56 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our company held an awards event here and we hadn't been in a number of years. Other than the view of Lake Ontario, there's not a lot to recommend. The convention center is past it's prime and the escalators were out of service. The lady taking the money for bar tickets tried to pad my credit card bill for an... More 

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Kalamazoo County, Michigan
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Although this is a very busy hotel, I was treated well from the moment I stepped into the lobby. Room service was fabulous, their Italian restaurant was exceptional, any service you required was so exceptional. The concierge was so helpful and generous with his time, and gave me the best suggestions. This hotel may need some aesthetic upgrades here and... More 

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12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Just wrapped up a 2-night stay at this property and am incredibly dissappointed. This is the first Westin I've stayed at (and there have been dozens all over the globe) where I have to leave a negative review. The hotel is tired, the hallways/rooms are dirty and worn. When I checked into my room it looked like someone had just... More 

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London, Canada
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Westin to attend the boat show. I have to say that the staff there is beyond excellent.......right from the time we drove in to the time we left. Everyone was most helpful and actually cheery! love love love.........I travel alot and I have to say, as far as customer service goes, The Westin exceeds expectations. We had... More 

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Richmond Hill, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I were able to spend one night at the wonderful Westin Harbour Castle Hotel. We loved the view of the lake from our room with lots of windows and the comfortable style of the room. The "Heavenly" bed was lovely, very comfortable with lots of options for hot or cold sleepers. We savoured some delicious soup in... More 

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Niagara Falls, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Second trip to this property with friends. Great location, great beds and room. Views vary from lake and city view but both times rooms have been clean and right up to standard. Friendly and approachable staff is one of my favourite parts of this property! Lewis at the bell desk was so helpful when it came to dinner suggestions. Provided... More 

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Toronto, Canada
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After a stressful week, our stay at this top notch hotel on Lake Ontario in Toronto help reenergize us! The views were astounding - from our suite, we could see ferries breaking through the ice while only a couple of hundred meters away, families were ice skating. My wife and I had a terrific time.

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Singapore, Singapore
Top Contributor
91 reviews 91 reviews
38 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As expected of Westin hotels, this one really makes someone's trip. Rooms are super comfortable with spacious bathrooms. Clean and with the usual touch of Westin hotels. Pretty expensive but you get what you pay for. Service is very good. My only problem is that the lobby/entrance is on top of a steep slope (where vehicles drive through to drop... More 

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Top Contributor
98 reviews 98 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on business and took in a Raptors game. The location is super. The room was standard. All was good no complaints. The hotel bar surprised me. After the game we went in for a drink and a really good pizza with arugula and sausage...I was surprised to get such good food there. The place was hopping. It is... More 

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Lakewood, NY
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Harbour Castle is a nice hotel in a great location in Toronto. One can walk to so much in the city or take the ferry to the island. This stay we were in the North tower and our room was clean and fairly recently updated. (previous stay we noticed a bit of a over-used appearance) I am giving... More 

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Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto , Harbourfront
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
Hotel Style:
#17 Spa Hotel in Toronto
#25 Romantic Hotel in Toronto
#26 Family Hotel in Toronto
#27 Luxury Hotel in Toronto
#35 Business Hotel in Toronto

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