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All 142 Toronto hotels

The Westin Harbour Castle

4.0 of 5 Hotel   |   1 Harbour Square, Toronto, Ontario M5J 1A6, Canada (Downtown Toronto)
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Ranked #35 of 142 hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
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2,193 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (547)
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed yesterday NEW

The Westin Harbour Castle has the nicest, most helpful staff. The Hotel leaves a lot to be desired! The Hotel has not seen a renovation in over 7 years. We could get pass that however they have made no attempt to keep the rooms or the common areas clean. Trash, was everywhere. The hallways looked as if they had not... More

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Westin is a great hotel option. Although large, they make guests feel welcome and special. I would recommend it over the Sheraton downtown. Great location / view, good for tourists and fun! Can be a little bit of walk to downtown, but great location for the ferry over to the island

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Whitby, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

We intended to stay as a family of 4 in two rooms for two nights over the labour day long weekend. We ended up leaving a day early. It was an extremely busy weekend both in Toronto and at the hotel. We arrived early to ensure we could arrange for two rooms side by side. The check in staff were... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

A fabulous family hotel. The proximity of the hotel to transit and attractions makes it a great option.The pool and hot tub are a good size in a well lit space. I paid the extra for a lake view and it was amazing. Sailboats, ferries, water everywhere ... simply beautiful. It would also be a great couple destination as well.

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Burlington, Ontario, Canada
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Cool summer that ended with a fantastic stay. Room was perfect with views of the islands and the Toronto ferry dock right below. Easy walking to all toronto has to see. Hotel gym was surprisingly very well equipped and a pool and hot tub. Restaurants were all around we were spoiled for choice.

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Marathon, Florida
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We visited during baseball and construction season. The hotel staff was very accomodating even though there was road construction on 3 sides and construction on the waterfront. Our room was clean but lacked a polished look. There was a lamp bulb out and the maid service was sloppy. The bathroom floor was sticky when we entered and I noticed the... More

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Winnipeg, Canada
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for three nights for FanCon Canada and was really impressed. Huge hotel with great rooms - was on the 30th floor - okay view. The check in was super friendly and helpful and the location was awesome. Room was clean but we didn't have a fridge (which I thought most hotels had). I'd come back for sure. Liked their... More

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GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Dave N, Thank your for posting your review. I’m happy to hear that you enjoyed our Make a Green Choice option it really makes a big difference on our environment. What we strive for a Westin is to ensure our guests feel welcome and cared for during your stay I will ensure to pass on your great comments to... More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our family of four stayed at this hotel for one night. Check in was fast and friendly and our room was clean and modern with a beautiful view of the islands. The lobby is warm and inviting and the staff is friendly. It is close to downtown and Union Station and is close to the harbourfront centre.

Was this review helpful? Yes 1
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear GLAAS, Thank you for posting your review. I’m delighted your family had a great experience with us. Our promise at Westin is to ensure our guests leave feeling better then when they arrived and I’m pleased my team delivered on that promise. I hope to have the opportunity to welcome you and your family back soon. Be well, Tim... More

Thornwood, NY
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were recently stayed at the Westin Harbour Castle. Before check out we had breakfast in the Café at the lobby. Two hours later my daughter and myself were both violently sick. We both had the oatmeal for breakfast while my other daughter had something different, she did not get sick. Needless to say it ruined the rest of our... More

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GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Elcobong, Thank you for posting your review. We take our food quality standards very seriously and what you describe is certainly not typical of our level of service and I would like to assure you that we are taking this very seriously. Rest assured I am personally following up with my team so we are able to avoid this... More

Minneapolis, Minnesota
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We recently stayed here for 7 nights for a conference/vacation. Can't tell you how disappointed we were. First of all, we arrived at 5:15 on a Wednesday (so, not the busiest day for checkin/out) and had to wait an hour and a half for a room. Actually, they had a room ready for us right away on the 34th floor... More

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GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear WilmaF49, I appreciate you taking the time to post your review. I will make sure to thank Eugene on your behalf for the outstanding service he provided you during your stay. While the level of quality and service that you encountered during your stay is not typical it is totally unacceptable and I would like to assure you that... More

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Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto , Harbourfront
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Harbour Castle 4*
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto

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#15 Spa Hotel in Toronto #24 Luxury Hotel in Toronto #24 Romantic Hotel in Toronto #28 Family Hotel in Toronto #31 Business Hotel in Toronto
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Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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