We stayed here on Victoria Day weekend and got the prepaid room directly on their website. The room was clean and the beds very comfortable but for some reason the fridge didn't work and when I called the front desk they said that the whole hotel was like this?? We had little ones with us so we had to use... More

There is a lot of construction work around this hotel. Also there are steps leading up to the main entrance however they always seemed to be wet and slippery. Signs everywhere warning you re slippery steps but we could never figure out where the wet came from. Staff friendly but the porters forgot to deliver our bags down to the... More

The Good: Location! Right on the waterfront. The Island Ferry and Harbour front Boardwalk are behind the hotel. Union station, Air Canada Center, CN Tower Hockey Hall of Fame, St. Lawrence Market to name a few attractions are a short walk away. Staff is pleasant and helpful. Nice indoor pool. Rooms are nice a quiet. The room was missing a... More

Loved the location, but it is very expensive for what you get. I am sure though, that it is in line for the location....ask for a high room for a great view....walking distance from the Raptors, Maple Leafs and Blue Jays. Right around the corner from the coolest tavern in the world, Millers Tavern.

Westin’s are generally well functioning hotels and this is no exception. Service is good and the standard is on a high international level. Westin Harbour Castle has (if you are fortunate or just got cash to spend) a lovely view over Toronto Island and lake Ontario. The ferries are close and are definitely worthwhile. If you are here for business... More

We had a great time staying at this hotel, we got a Lakeview room and it was spacious and with such a beautiful view! We really enjoyed our stay as our room as clean, big, and very nice and updated! Also loved having starbucks in our room that was a plus for me :) Great location as it is at... More

Recently stayed at the Castle to attend a conference. Rooms were nice and clean. Elected to not have my room made up/cleaned in exchange for add'l points on my account. I liked this idea as I think it is a waste to change the room when only staying a couple of nights. They still cleaned and freshened the room :)...... More

Having just joined Starwood's Preferred program, I booked a junior suite at this property for a business meeting for the location. Check in was rather hectic as the front desk is not adequately staffed for a convention hotel. At any given time there is just one staff member for as many as 10 people in line. Elite members were upset... More

Sadly no bellman to take our bags up lots of steps on arrival...there is building work to the front of the hotel, so at the moment it's chaos . But, hotel large, clean, standard stuff for a Westin. Good busy gym & pool. Great location for downtown Toronto! Staff polite. Good business hotel over looking waterfront- great view! Noisy weekend... More