We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 142 Toronto hotels

The Westin Harbour Castle

4.0 of 5 Hotel   |   1 Harbour Square, Toronto, Ontario M5J 1A6, Canada (Downtown Toronto)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added The Westin Harbour Castle to your Saves list
The Westin Harbour Castle
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
74%
Ranked #35 of 142 hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
TravelbugSPG
  • Overview
  • Reviews (2,193)
  • Photos (516)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (547)
  • Location
  • More
Write a Review

2,193 people have reviewed this hotel

Traveler rating
    749
    858
    379
    131
    76
See reviews for
388
650
129
621
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (547)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed yesterday NEW

The Westin Harbour Castle has the nicest, most helpful staff. The Hotel leaves a lot to be desired! The Hotel has not seen a renovation in over 7 years. We could get pass that however they have made no attempt to keep the rooms or the common areas clean. Trash, was everywhere. The hallways looked as if they had not... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Westin is a great hotel option. Although large, they make guests feel welcome and special. I would recommend it over the Sheraton downtown. Great location / view, good for tourists and fun! Can be a little bit of walk to downtown, but great location for the ferry over to the island

Was this review helpful? Yes
Whitby, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

We intended to stay as a family of 4 in two rooms for two nights over the labour day long weekend. We ended up leaving a day early. It was an extremely busy weekend both in Toronto and at the hotel. We arrived early to ensure we could arrange for two rooms side by side. The check in staff were... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

A fabulous family hotel. The proximity of the hotel to transit and attractions makes it a great option.The pool and hot tub are a good size in a well lit space. I paid the extra for a lake view and it was amazing. Sailboats, ferries, water everywhere ... simply beautiful. It would also be a great couple destination as well.

Was this review helpful? Yes
Burlington, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Cool summer that ended with a fantastic stay. Room was perfect with views of the islands and the Toronto ferry dock right below. Easy walking to all toronto has to see. Hotel gym was surprisingly very well equipped and a pool and hot tub. Restaurants were all around we were spoiled for choice.

Was this review helpful? Yes
Marathon, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We visited during baseball and construction season. The hotel staff was very accomodating even though there was road construction on 3 sides and construction on the waterfront. Our room was clean but lacked a polished look. There was a lamp bulb out and the maid service was sloppy. The bathroom floor was sticky when we entered and I noticed the... More

Was this review helpful? Yes
Winnipeg, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for three nights for FanCon Canada and was really impressed. Huge hotel with great rooms - was on the 30th floor - okay view. The check in was super friendly and helpful and the location was awesome. Room was clean but we didn't have a fridge (which I thought most hotels had). I'd come back for sure. Liked their... More

Was this review helpful? Yes
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Dave N, Thank your for posting your review. I’m happy to hear that you enjoyed our Make a Green Choice option it really makes a big difference on our environment. What we strive for a Westin is to ensure our guests feel welcome and cared for during your stay I will ensure to pass on your great comments to... More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our family of four stayed at this hotel for one night. Check in was fast and friendly and our room was clean and modern with a beautiful view of the islands. The lobby is warm and inviting and the staff is friendly. It is close to downtown and Union Station and is close to the harbourfront centre.

Was this review helpful? Yes 1
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear GLAAS, Thank you for posting your review. I’m delighted your family had a great experience with us. Our promise at Westin is to ensure our guests leave feeling better then when they arrived and I’m pleased my team delivered on that promise. I hope to have the opportunity to welcome you and your family back soon. Be well, Tim... More

Thornwood, NY
Contributor
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were recently stayed at the Westin Harbour Castle. Before check out we had breakfast in the Café at the lobby. Two hours later my daughter and myself were both violently sick. We both had the oatmeal for breakfast while my other daughter had something different, she did not get sick. Needless to say it ruined the rest of our... More

Was this review helpful? Yes
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Elcobong, Thank you for posting your review. We take our food quality standards very seriously and what you describe is certainly not typical of our level of service and I would like to assure you that we are taking this very seriously. Rest assured I am personally following up with my team so we are able to avoid this... More

Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We recently stayed here for 7 nights for a conference/vacation. Can't tell you how disappointed we were. First of all, we arrived at 5:15 on a Wednesday (so, not the busiest day for checkin/out) and had to wait an hour and a half for a room. Actually, they had a room ready for us right away on the 34th floor... More

Was this review helpful? Yes
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear WilmaF49, I appreciate you taking the time to post your review. I will make sure to thank Eugene on your behalf for the outstanding service he provided you during your stay. While the level of quality and service that you encountered during your stay is not typical it is totally unacceptable and I would like to assure you that... More

Owners: What's your side of the story?
If you own or manage The Westin Harbour Castle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Harbour Castle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto , Harbourfront
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Harbour Castle 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, BookIt.com, Starwood, Tingo, Hotels.com, getaroom.com, Despegar.com, TripOnline SA, BookingOdigeoWL, Priceline, Otel and Venere so you can book your The Westin Harbour Castle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto

516 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (506)
Viewed
1:28
Videos (2)
Viewed
Room/suite (163)
Viewed
View from room (92)
Viewed
Pool/beach area (19)
Viewed
Bathroom (33)
Viewed
Hotel & grounds (69)
Viewed
Dining (16)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (2)
Viewed
Other (108)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Toronto with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#15 Spa Hotel in Toronto #24 Luxury Hotel in Toronto #24 Romantic Hotel in Toronto #28 Family Hotel in Toronto #31 Business Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 
Number of rooms
977

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Westin Harbour Castle and other travelers.
1 question
Ask a question
Questions? Get answers from The Westin Harbour Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer