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All 141 Toronto hotels

The Westin Harbour Castle

4.0 of 5 Hotel   |   1 Harbour Square, Toronto, Ontario M5J 1A6, Canada (Downtown Toronto)
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74%
Ranked #33 of 141 hotels in Toronto
A recent review
4 of 5 stars reviewed 2 days ago
JC442 Windsor, ON
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2,103 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (515)
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Windsor, ON
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Westin Harbour Castle for 3 nights, while visiting Toronto in July 2014. Booked through Priceline at $115 per night + taxes and fees. We checked in late... around 11pm and my girlfriend and I were stuck with a room with 2 double beds. After asking the next day too, they weren't able to switch us to a... More

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Livonia, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We checked in Friday night, too late to dine at the restaurants but were able to get food from the lounge in the lobby. Excellent food, great service from Kathie the waitress. Our room was clean, the hallway not so much. We had 4 people in a room with two double beds and were very comfortable. As a Starwood preferred... More

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North Carloina
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Were had a 2 queen room facing the harbor on the 20th floor. We requested a higher floor with lake views and this room did not disappoint! The staff was great and the rooms were comfortable and clean. Parking is expensive but you should expect that in a large city! We stayed only two nights but wished we could have... More

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Niagara Falls, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked a room here as we were going to a concert at the Molson Canadian Amphitheater. Upon check in and having conversation with the Front desk clerk (Eugene) , we mentioned that it was my boyfriends 60th birthday and this is how we were celebrating it. With a huge smile he immediately put us in a room with a... More

Was this review helpful? Yes 1
Sudbury, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Westin staff are always friendly and welcoming, from the valet parking staff to the front staff. The rooms are clean and spacious and have a great view. The fitness area is small but functional and the change area/sauna are always kept clean. The hotel is close to many hotels as we frequent the L'Espanade for suppers each night. Short... More

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Stittsville, Canada
Top Contributor
115 reviews 115 reviews
19 hotel reviews
393 helpful votes 393 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First impressions are so important! When we arrived at the front door to check in, we were met by smiling faces. The front door and parking staff are front line and they make you feel comfortable from the start. With cars everywhere (arrival, departures, valet parking) they keep their wits about them and a smile on their faces. Same thing... More

Was this review helpful? Yes 2
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear bntstittsville,   Thank you for staying with us recently and for taking the time to post your wonderful review. What you describe is exactly how it should feel at Westin hotels and I am happy to know that our teams took such great care of you and made your experience a memorable one. I will make sure to share... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Can't express just how happy with my stay at the Westin! Was checked in by guest services manager, Cindy, who went over and above to see that our stay was perfect. All staff are extremely approachable and friendly, down to the cleaning staff and room service attendants. Rooms were clean, and view was astounding. Pool and spa area were also... More

Was this review helpful? Yes 2
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear gracewebster,   Thank you for staying with us and for posting your fantastic comments! This is exactly what we strive for at the hotel and I am happy to know that our team exceeded your expectations. I will make sure to thank Cindy on your behalf for the outstanding service she delivered. I am glad that you loved the... More

New York
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Westin Harbour Castle Hotel is a very nice hotel right on the waterfront. Some rooms have spectacular views of the lake. They are right next to a lot of attractions and restaurants. The room was very comfortable. We had the perfect amount of space, so that was nice. The people,at the front desk when we checked in we're very... More

Was this review helpful? Yes 2
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear NWS5   Thank you for staying with us and for posting this great review. I am delighted that you enjoyed your stay! What you describe is exactly how it should feel and I am glad to know that your stay with us was flawless! I am also happy that you enjoyed our convenient, scenic location and amazing views. I... More

Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I thoroughly enjoyed my stay at the Westin Harbour Castle. From the moment I arrived the valet parking attendants were well organized and extremely helpful. One gentlemen even took my empty coffee cup from me to put in the garbage. Although the front desk was very busy they were quick to add an extra person to help all off the... More

Was this review helpful? Yes 2
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Chandi,   Thank you for staying with us and for taking the time to share some thoughts on your recent visit. I am delighted to read that you enjoyed your stay. I am glad that you enjoyed our scenic and convenient location, as well as the great views of the city from your guestroom. I will be sure to... More

Saskatoon, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

When you are in a "quality" hotel why do they nickel and dime you? Extra for wireless internet? Extra for a fridge? Extra for using the microwave? Two DOUBLE beds? (When did you last see a double bed in a hotel?) The next thing I expected was an extra charge for a pillow.... Okay, I AM of a particular ethnic... More

Was this review helpful? Yes 3
GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Dear Rmc01,   First of all, let me thank you for staying with us recently and for taking the time to post your review. I am glad to read that you enjoyed our scenic and convenient downtown location. However, I am sorry that your stay did not exceed your expectations. Please accept my sincere apologies for the disappointing experience you... More

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Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto , Harbourfront
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Harbour Castle 4*
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#15 Spa Hotel in Toronto #24 Luxury Hotel in Toronto #26 Family Hotel in Toronto #27 Romantic Hotel in Toronto #34 Business Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 
Number of rooms
977

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