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The Westin Harbour Castle

4.0 of 5 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
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The Westin Harbour Castle
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The Westin Harbour Castle
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2,339 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

I stayed here for the weekend and the check in staff was very polite and professional. I believe her name is Ashley. Very attentive and helpful. She made our stay worth while. Downside was the restaurant on the 38th floor sent i and my fiance away because we got there at 10:50pm when it clearly stated that they close at... More

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11 reviews 11 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a few days to attend a conference. The rooms are clean and basic but with a surprising lack of amenities for the price range. You get shampoo, conditioner and lotion in the bathroom and some coffee pods etc. but that's about it. The room is nothing special. Clean with a moderate quality bed, a desk, dresser... More

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Meaford, Canada
Top Contributor
52 reviews 52 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a week for a union convention. The hotel is pricey and you do not have a microwave or fridge in your room. We had two to each room and the room was fine for the amount of time we were in the room. We could not get our WIFI to work even though it was paid... More

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Rio de Janeiro, RJ
Top Contributor
54 reviews 54 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed in the Westin Harbour Castle from October 23 to 29, 2014. She attended a conference in the same hotel, I was on vacation. The Westin has a beautiful location, at Lake Ontario shore and not far from the city's business and shopping district. The location was so convenient that 90% of our moves were on... More

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Petawawa, Canada
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I am staying here at Westin Harbour Castle for the second time this year at an Union function. The rooms are nothing special and we don't even have a fridge for this price. The food served at the functions was bland and limited. Not any fruit or vegetables at all. Last time they ran out of food so had to... More

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Brighton, United Kingdom
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Another enjoyable stay! The staff here are always so welcoming and friendly especially lovely Monica on the front desk. I always seem to get an end room with a double aspect view of the lake or lake and city which I like and thanks to the heavenly bed I always have a good night's sleep! I really like the gym... More

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New York City, New York
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

My family stayed there for one night. The first room we got was the same level of the rooftop of the lobby building, the view was so bad because half of the scene of harbour was blocked by the other building. We were not happy with half-harbour view room and the dirty bathroom so we asked them to switch to... More

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Top Contributor
67 reviews 67 reviews
56 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed 1 week ago

Helpful & delightful staff somewhat compensate for a hotel that is in dire need of an overhaul. My check-in, in the morning, was great, and the man who checked me in made sure my bags got to my room later on during the day while I was at work. There is no accolade too high for such service. People like... More

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Senior Contributor
33 reviews 33 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a large hotel on the edge of Downtown that is perfectly comfortable, clean and quiet, with friendly and efficient staff. The bedrooms are large with very comfortable beds. Great view of the lake and CN Tower. All other bedroom furniture, decor and bathroom fittings seem a bit dated, worn and just in general need a bit of TLC... More

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

For the price charged for the room, I would have thought there would be free wifi in all the rooms. When I asked I was told only in the lobby...Really, who wants to go sit in the lobby to use the wifi in a hotel????

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GeneralManagerWestin, General Manager at The Westin Harbour Castle, responded to this review

Hello JillTamworth, Thank you for your comments, we appreciate all our guests feedback very much as it helps us provide ways in which we can improve your overall experience. Rest assured that we will bring these comments to the attention of our team here and look into possible solutions to make this a more pleasant experience. We hope to be... More

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Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto , Harbourfront
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto

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