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The Westin Harbour Castle

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1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
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The Westin Harbour Castle
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2,717 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a work convention. I enjoyed my stay. We were offered a voucher for each day we did not receive service but never received it. 4 days worth. The rooms were comfortable. The beds were awesome. My view from my room was of the harbor. I loved everything was within walking distance. There was a bar upstairs we... More 

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GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Good afternoon TigerlillyBlossom, Thank you for taking the time to provide us with some valuable feedback about your stay. We appreciate your comments and hope to welcome you back again soon. Be sure to check with service express about forgotten items as we can usually deliver some forgotten essentails to your room free of charge. Be well Tim Reardon More 

Calgary, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed for 4 nights. Hotel was very busy for the Pan Am games. Rooms are looking old and not up to the "Westin" standards. Parking is $45.00 per night and we had a hard time getting into the front enterance. It was jammed solid. Way better value for $300.00 per night. Try the Royal York

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GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hi Karry K, Thank you for your honest feedback. We are sorry to hear your stay was less than perfect, and we hope that you'll see the value in our product as our rooms head into renovations over the next couple of years. We hope to be able to welcome you back in the future be well Tim Reardon More 

Brussels, Belgium
Level Contributor
94 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in the Westin night and day for nearly 2 weeks with work for a Training Conference. This was my first visit to Toronto so no real expectations. The location of this hotel was really fantastic. No distance to the city but immediate access to the boardwalk and beautiful views of the lake. The rooms are spacious and very... More 

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GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

good afternoon angester, Thank you so much for taking the time to review your stay with us. We are delighted to hear that you enjoyed our RunWestin program and New Balance Gear Lending, both Westin Initiatives designed to help you Move well. We look forward to welcoming you back again and we hope you'll get to experience one of the... More 

Brighton, UK
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a full lake view room, which was lovely & spacious with a large, comfy bed & everything we needed. The reception staff were very helpful & friendly, especially Elizabeth. Room service was prompt & tasty. The pool is indoors but makes up for it with views of the lake & a hot tub - Heaven! The hotel's... More 

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GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Thank you for your review GemBright_UK. We appreciate your comments and look forward to welcoming you back again soon. Be well Tim Reardon More 

Finksburg, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great location. Beautiful hotel. Nice room. Understaffed. I waited at check in for 20 minutes and then told my reservation could not be found. When I produced my confirmation email, I had to wait 3 hours for a room to become available.

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Manchester
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is one of the few in Toronto away from the bustle of the city centre. Make sure you get a room overlooking the lake, so peaceful. Very convenient for all the many attractions of Toronto , and the Concierge team were really excellent. Would heartily recommend.

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Bristol, United Kingdom
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Toronto Westin Harbour Castle is a very large hotel. Having driven from Montreal it was reletively easy to find once we had got into the city. There is a large undercover parking area and valet parking was straight forward, but expensive. We were given a room on the 29th floor at the rear of the hotel which offered good... More 

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Kibworth Beauchamp, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 3 nights and really couldn't fault it, we were a family of four and were upgraded to two adjoining rooms which had fantastic views over the lake. The break fast was great and we were well looked after by James each morning. Very centrally located to the harbour area, this hotel is a great... More 

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London, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

15min walk into the central city CBD area. 25mins walk to the west end & Queen St (the trendy studenty cafe/restaurant/live music area) This is very quiet hotel which as a light sleeper I appreciated. Lovely modern & clean spacious rooms. This hotel is located opposite the tiny ferry terminal to get across to the island which is perfect in... More 

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Goderich, Canada
Level Contributor
126 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few times. Friendly staff. Always enjoyed our room. Awesome views. Very comfy bed. Great location. Lots to do and see within walking distance. A bit pricey but that's Toronto. The restaurant on the ground floor where breakfast is served is very good but I cannot recommend the restaurant upstairs for dinner. There are much better options elsewhere,... More 

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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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