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Sheraton Centre Toronto Hotel

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123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
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Sheraton Centre Toronto Hotel
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4,030 Reviews from our TripAdvisor Community

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Point Frederick
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

First, location is terrific and an easy walk to some of Toronto's best known attractions. Some of the rooms have a spectacular view of the CN tower and the Ice Rink near Town Hall. The rooms are tiny, tiny, tiny! Be careful that you don't get the room directly behind the elevators.Bathrooms have had a small upgrade however housekeep is... More 

Helpful?
Thank L W
London, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the moment we checked in, we were greeted with excellent customer service! Marilyn was top notch with her professional,personal & friendly manner. She made us feel @ home from the time we checked in to the time we left. She even upgraded us to the hospitality suite, which even made it more enjoyable. A nice treat!! She is a... More 

Helpful?
Thank 52duckie
Aurora, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have stayed at the Sheraton many times and have not been disappointed. During this stay, our room was on the 22nd floor and the room had recently been renovated. Excellent view of Toronto city hall and Nathan Phillips Square. The bed and bedding was very nice. So comfy. Large screen TV. Free wifi with preferred Sheraton status. Lots of restaurants... More 

Helpful?
Thank S D
London, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Wonderful hotel with all the amenities in a great location. Rooms are a good size, tastefully decorated and very comfortable. Sheraton's 'sweet sleeper' beds live up to the name. Hotel also has access to the PATH to Toronto's underground city.

Helpful?
Thank Susan G
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

If you ever find yourself in Toronto for business or pleasure I highly recommend the Sheraton Centre Toronto Hotel. The staff is extremely friendly and always willing to help with any need you may have. The rooms are spacious and if you want to treat yourself get a club room so you can access the club lounge, by far the... More 

Helpful?
Thank JBG72400000
Saint John, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff was very nice and professional, very eager to assist. Room was beautiful and lcassy,nice hardwood and big screen tv Elevators were always prompt (never waited more then 5 seconds for one) Indoor pool that goes outdoors was really neat, was cool to swim outdoors (in a heated pool, in the middle of winter while looking at the downtown skyline)... More 

Helpful?
Thank dave m
Strathroy, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had to be in the city for a one day conference, so my fiance and I decided to make a weekend of it and celebrate his birthday as well as our upcoming Wedding. I am an SPG Club member, and at the time of booking (through the SPG Website) we were offered an incredible rate for our two night... More 

Helpful?
Thank travellingcindy
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, We are thrilled to hear that you enjoyed your stay with us and felt conveniently situated. Thank you for your feedback and we look forward to welcoming you back again soon. Warm Regards, David Connor General Manager More 

ST GEORGE BRANT
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked for one night on a Friday for a business dinner. Glad that we had valet parking included in our rate. Pulled up to hotel and left keys with attendant and then proceeded into the hotel for the check in desk. Check in went seamless. Line looked long but we were processed within 10 min. Given a room on the... More 

Helpful?
Thank LINDA T
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Linda, We are delighted to hear that you had a great stay with us. We appreciate your feedback and look forward to welcoming you back again soon. Warm Regards, David Connor General Manager More 

Toronto, Canada
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very well located hotel, right across the city hall and center of the financial area. very close to shops and malls. also easy to visit all the tourist spots via walk or subway from here. be sure to take advantage of the "path" system in Toronto, an underground walk that connects buildings in the downtown core, for... More 

Helpful?
Thank Kibiibss
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, Thank you for taking time to share your experience with us and we are pleased to hear that you felt conveniently situated. We look forward to welcoming you back again soon. Warm Regards, David Connor General Manager More 

Calgary, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just spent the weekend at the Sheraton downtown Toronto. Great central location to enjoy the sites of queen street down to king. The hotel has been renovated and the rooms are well done! Front desk staff was awesome and made first impression a lasting impression. Will be back for sure. One of the better Sheratons in the chain.

Helpful?
Thank MJB1010
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, We are thrilled to hear that you enjoyed our newly renovated room and found our associates helpful. Thank you for your feedback and we look forward to welcoming you back again soon. Warm Regards, David Connor General Manager More 

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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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