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All 142 Toronto hotels

Sheraton Centre Toronto Hotel

4.0 of 5 Hotel   |   123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
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Ranked #61 of 142 hotels in Toronto
A recent review
3 of 5 stars reviewed yesterday
Blaize76 New York City, New York
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3,005 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (563)
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English first
New York City, New York
Top Contributor
88 reviews 88 reviews
63 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Sheraton Centre has a great, central downtown location between several subway lines. Many Toronto businesses and attractions are within walking distance or a short subway ride away. The lobby restaurant had great burgers and beer selection at reasonable prices. Having a Starbucks on property is also a nice touch. My room was spacious and the bed was very comfortable.... More

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London, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here now several times for a Conference. Every time I have gone, the view from my room was excellent and the room itself is fantastic. The restaurant in their lobby tried billing me for drinks I already paid for, and were very rude to me. I will not go there again. The hotel apologized for this error... More

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Tustin, California
Contributor
14 reviews 14 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I just returned home after spending 5 nights at the Sheraton for a student youth conference. It was tired and not in very good shape. I checked in pretty late the night I arrived and was put in a room on the 3rd floor that could have been a really great room...it was large and had a cool balcony, overlooking... More

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1 review
2 of 5 stars Reviewed 2 days ago NEW

I went to a convention down town Toronto and stayed at the Sheraton. The beds were comfy and the location was great. I was able to sneak out and walk around Kensington and China Town. In the end, my stay wasn't great. There were no plug ins for USB. There's one plug in by the bed but we had to... More

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Mt.Pleasant, SC
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here 4 nights, a Friday to a Monday night in the last half of August. Stayed on the 6th floor. I was here for a conference. Staff very friendly and helpful on all levels, in all respects. Great lobby and good rooms - very clean. Nice view from the room. I liked it overall. If I could change... More

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British Columbia, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I really don't understand the need to perfume the air in this hotel, I'm not just talking about a subtle background fragrance, this is an in-your-face, eye watering experience that seeps into the elevators and stays up your nose for quite some time. It's totally unnecessary, the girl at the front desk pretended she couldn't smell it (really?) and suggested... More

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Newport News, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Upon check-in we were very impressed with this property. The room was spacious but the bathroom was arranged a little different. The toilet was situated under the counter. It made getting ready in the morning a little tricky. The air conditioning was a little lax as well. Each day when coming back to the room our air had either been... More

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Dallas, Texas
Top Contributor
134 reviews 134 reviews
44 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location at this hotel is excellent, right across from the beautiful old city hall. My conference was at the convention center, and it was easy to walk there in just a few minutes. Most of the city is very easy walking distance from the hotel. The sleeping rooms were tired and dated, in desperate need of renovation. Hated the... More

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Milton, Canada
2 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

This Hotel has a lot to offer, great location. Parking was easy to find, right across the street. The room was clean and decent, the bathroom didn't have much of a countertop, but it was spacious. We had perfect sunny weather To enjoy the indoor/outdoor pool, lots of sunbathers on deck. It felt like we were at a resort. The... More

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, Thank you for the lovely review. Glad your stay with us was very nice! We hope to welcome you back to our hotel very soon! Sincerely, David Connor General Manager More

Windsor, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Its a short review, but I love the Sheraton Center. I've stayed there before and have never been disappointed. Whether its during the busy summer travel season or the middle of winter, the staff is always exceptional and the rooms are clean! On this particular weekend, it was the busker's festival, there were baseball games, and it was the last... More

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! It was a pleasure to be at your service and I am glad that you were able to make the most of this weekend. Thank you for being our loyal guest and hope to see you again very soon. Warm Regards, David Connor General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Cn tower(52)
  • Great location(35)
  • Very nice(35)
  • City hall(30)
  • Valet parking(21)
  • Club lounge(19)
  • Room service(19)
  • Friendly and helpful(12)
  • Club level(12)
  • Nathan Phillips square(7)

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#23 Spa Hotel in Toronto #34 Luxury Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 
Number of rooms
1377

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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