We have stayed at this hotel numerous times, usually enjoying positive experiences. The last one was not the best though. Out first room brought us to the 'dungeon' where we had to walk by conference rooms to get there. Insisde was a portable heater. I dont go to the Sheraton to be reminder of university days. I asked to change... more

Clean comfortable rooms in an ideal location. Front Desk, Housekeeping, Bellmen, and Parking staff were all friendly and accommodating. In the hotel's restaurant, "Traders", we were seated, given menus and ignored after that. After twenty plus minutes we walked out. It was not busy, as there was only one other table with people for the waiter to take care of. more

This hotel has a beutiful lobby, the rooms are fine and clean. However, they have more than one building for rooms. I don't know if they have different building for different costs or for hotwire purchase, anyway, they offered me a little bit old bathroom and unconfortable beds. There are a lot of activities and business offices in the same... more

After reading the reviews on this site, I was really nervous to stay at this hotel. However, I'm not sure why everyone else had such difficult times and so many negative things to say. This was by far the best hotel experience we ever had! I booked the hotel through Hotwire for a really good rate. RIght after booking it,... more

This is a huge convention hotel. The meeting facilities and common areas are perectly acceptable, and hotel services are prompt and responsive. The accomodations are generic at best, and for the price (even at a group rate) were nowhere near what I would have expected. Stained carpets, peeling contact paper and an AC unit reminiscent of a 1960s Holiday Inn... more

The hotel's location is ideal, close to major downtown shopping and sightseeing venues. It was easy to park, then walk or use public transportation to come and go as we pleased. All the staff (from the receptionists at the front desk and in the Club Lounge, to custodial staff and service people in the Club Lounge) were unfailingly highly professional,... more

The location of this hotel is terrific...very central and right on Toronto's underground shopping concourse for those rainy days. Transport to sightseeing is also incredibly easy. Our teenagers loved being able to go swimming after rampaging through the stores. The Sunday pool party was a lot of fun too! We only ordered room service once but it was speedy and... more

I have already lived through a very pricey bed bug infestation in a former apartment, and I have become somewhat of an expert in knowing what to look for. Because of this, I am particularly leery of staying in hotels anywhere. Unfortunately, the Sheraton Centre Toronto seems to have a bed bug problem on its hands. I did my normal... more

My husband booked this hotel through Priceline for 3 nights. We took a taxi from the airport to the hotel- without traffic it can take about 15 minutes, but at most, give it around 30-35 mins. The flat taxi rate should be $40 CAD- but our driver didn't have a meter (which we unfortunately did not check beforehand), and he... more