We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 119 Toronto hotels »

Sheraton Centre Toronto Hotel

4.0 of 5
123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Hotel amenities
Sheraton Centre Toronto Hotel
Ranked #38 of 119 hotels in Toronto
4.0 of 5 stars 1659 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,659 reviews from our community

What travelers say about this hotel
  • Cn tower(48)
  • City hall(45)
  • Great location(31)
  • Very nice(23)
  • Club level(23)
  • Fire alarm(21)
  • Valet parking(19)
  • Room service(17)
  • Queen street(15)
  • Friendly and helpful(15)
Traveler rating
    546
    652
    280
    121
    60
Only show reviews for Family (282) | Couples (503) | Business (383)
Date Rating
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 31, 2012 NEW

The Sheraton Centre in downtown Toronto is one of 25 recently renovated properties on spg.com Unfortunately, the renovations did not reach my room, where the air conditioning did not work and the radio was just as old as the hotel. The Sheraton Fitness Centre (3rd floor) has been renovated and there is a pool/hot tub on the same level. I... More

Was this review helpful? Yes
Mtl, Canada
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 31, 2012 NEW via mobile

Pros: - in the heart of down-town near Eaton centre shopping Mall and close to many restaurants - Modern rooms (some with nice view) with Flat screen tv - Free computers with Sheraton link Cons: - Check-in line was way too long... - Iron board all broken, no pen in the room - No free wireless internet

Was this review helpful? Yes
See 4 more reviews by MarcRoy for Toronto
Kingston, Canada
1 review
5 of 5 stars Reviewed May 29, 2012 NEW

We have never booked via the internet before and having read some of the comments we were a bit sceptical about what to expect especially as we got a great price. We needn't have worried as the Sheraton Centre was everything that it purported to be and more. The location could not be better. Right in the heart of the... More

Was this review helpful? Yes
Canada
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

Rooms: -very comfortable beds -easily adjustable thermostat, but I never needed to -desk space with power bar for easy plug-ins -microwave available -safe available -great spacing -suitcase rack Bathroom: -3 body towels -3 hand towels -3 face towels (loved that!) -the usual shampoo, conditioner, and body lotion available -nice soap -good counter space (for one person) Service: -no complaints Food... More

Was this review helpful? Yes
See 2 more reviews by ScubaChicka for Toronto
Toronto, Canada
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

I recently spent one night at the Sheraton and thought I'd share my two cents worth during my brief stay: Lobby/first impression - Spectacular lobby with a fairly opulent atmosphere. The lobby level is actually so large, that it was a little bit of a challenge finding the elevators to reach my room since they are slightly tucked away to... More

Was this review helpful? Yes
Sault Ste. Marie, Canada
Senior Contributor
46 reviews 46 reviews
Reviews in 17 cities Reviews in 17 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW

We stayed at the Sheraton Centre for one night and found it as good as before. Staff friendly and helpful, rooms clean and quiet. Our room had a great view of the CN Tower. We parked across the street at the City Hall underground parking ($23/day) with underground concourse right to the hotel. We found a cheap place for breakfast... More

Was this review helpful? Yes
See 8 more reviews by Summer5 for Toronto
Tony Dunn, General Manager at Sheraton Centre Toronto Hotel, responded to this review
May 28, 2012

Dear Summer5, Thank you for your review. I am glad that you enjoyed your stay with us and that you had a safe trip home. We hope to see you again soon. Tony Dunn, General Manager More

London, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2012 NEW via mobile

Decent rate for what you get. Definitely not five star but we knew that going in. Try you best to get a room "poolside"...that made our trip!

Was this review helpful? Yes
Tony Dunn, General Manager at Sheraton Centre Toronto Hotel, responded to this review
May 28, 2012

Dear glasser17, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Tony Dunn, General Manager More

Calgary
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW

Stayed in May 2012 Great, great location. 5 minutes walk to Eaton Centre. Lots and lots of food choices at other places like walking down Queen, Bay, Yonge etc etc. Nice, clean and friendly hotel. I would imagine it would be a good place to stay for business or a visit to Toronto. Staff was very friendly. Accommodated requests to... More

Was this review helpful? Yes
Aylmer, Ontario, Canada
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2012 NEW

I have stayed there twice for business, most recently in April of 2012. It is clean and comfortable. Opulent lobby. Within walking distance of everything ... business events, meetings, restaurants and shopping. If anything goes wrong (nothing happened to me, but a few little glitches with my colleagues) they are eager to make it up to you by giving you... More

Was this review helpful? Yes
See 3 more reviews by Archangelsgirl for Toronto
Tony Dunn, General Manager at Sheraton Centre Toronto Hotel, responded to this review
May 28, 2012

Dear Trip Advisor Member, Thank you for taking the time to post your feedback about us. We are glad that you enjoyed your experiences with us and hope that you chooose to stay with us again. Tony Dunn, General Manager More

Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2012 NEW

Just been to Toronto on the first leg of Canada trip. The Sheraton Centre was really up to a high standard. We certainly made use of the excellent location and walked to some very interesting sights. Went up the CN Tower and had a marvellous experience. Only thing which would have improved it would have been if we had lunch... More

Was this review helpful? Yes
See 5 more reviews by Ann R for Toronto
Tony Dunn, General Manager at Sheraton Centre Toronto Hotel, responded to this review
May 28, 2012

Dear Trip Advisor Member, Thank you for your kind words. I am glad to hear that you enjoyed our location and services. Tony Dunn, General Manager More

Travelers who viewed Sheraton Centre Toronto Hotel also viewed

Residence Inn by Marriott Toronto Downtown / Entertainment District
Show Prices ABS:HotelCheckRates-d647813?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Le Germain Maple Leaf Square
4.5 of 5 stars 129 Reviews
Toronto, Ontario
Show Prices ABS:HotelCheckRates-d1940841?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Cambridge Suites Hotel
4.5 of 5 stars 814 Reviews
Toronto, Ontario
Show Prices ABS:HotelCheckRates-d183057?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 119 hotels in Toronto, ranked by popularity »

Been to Sheraton Centre Toronto Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Centre Toronto Hotel

  • Sheraton Toronto
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Downtown
  • Sheraton Hotel Downtown Toronto
Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Price Range: PLN: $$

Owners: What's your side of the story?

If you own or manage Sheraton Centre Toronto Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Centre Toronto Hotel
Show the lowest price for this hotel (from our partners)
Show Prices