We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 141 Toronto hotels

Sheraton Centre Toronto Hotel

4.0 of 5 Hotel   |   123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Join SPG to save 5% more
Save Saved
You added Sheraton Centre Toronto Hotel to your Saves list
Sheraton Centre Toronto Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Booking.com Orbitz.com
and 12 more sites!
69%
Ranked #62 of 141 hotels in Toronto
Certificate of Excellence 2013
A recent review
Write a Review

2,772 people have reviewed this hotel

Traveler rating
    779
    1,079
    567
    231
    116
See reviews for
517
777
212
768
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (491)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Halifax, Canada
2 reviews
3 of 5 stars Reviewed yesterday NEW

I stayed one night here while sight seeing and exploring Toronto. This was a great location within walking distance to many things. It was a different and neat location within a mall, big open concept entrance and gleaming metal stair rails. With a chain hotel you get the standard in quality and expectation but not too many stunning moments. The... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed twice and the first time was in a club room. I definitely recommend paying the extra. I had a great view of the CN Tower. The rooms were typical Sheraton style but the the bathrooms looked a little dated and need updating. The club lounge on the top floor had a nice breakfast selection and excellent views of the... More

Was this review helpful? Yes
MANDALUYONG CITY
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very good location, hotel well maintained , beds heavenly. Fabulous staff! Got sick while staying. Called guest services staff Sally to ask for doctor. Can feel her concern, she passed me to Nelia. Who initiated help by trying to look for doctor. Matthew and Mark from security staff even personally came up to check on situation. Very concerned sent And... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First, I would like to say that I am an spg member and stay at sherations regularly. This is a huge and poorly laid out hotel. Service has been hit and miss with the misses really big misses. Walls are paper thin and one can hear every noise in the hallways and there is a lot of noise from other... More

Was this review helpful? Yes
New York
Contributor
19 reviews 19 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Sheraton Centre for four nights while I was attending a conference. Everyone I met treated me like a valued customer, even though I booked the room using a discount travel website. Check-in was quick and pleasant. I was provided a room on the 17th floor with an excellent view. The room was fairly spacious, tastefully decorated,... More

Was this review helpful? Yes
Lima, Peru
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for a week here while visiting Toronto with my family. The hotel lobby area is large and very nice--the hotel's greatest asset, besides its location. The gym is great and the outdoor/indoor pool is olympic size. The rooms are nice, but as other reviewers described not expectacular. It is an older property. Our room overlooked a patio area... More

Was this review helpful? Yes
Red Deer, Canada
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel. We were on the 7th floor and didn't have the greatest view. It was a view of a building across the street. Rooms were nice but nothing special. I've stayed at nicer places. I would stay there again but request a higher floor. Was disappointed that there was no fridge in our room.

Was this review helpful? Yes
Sarasota, Florida
Senior Contributor
30 reviews 30 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Lucky to have club privileges. Stayed on 40th floor. Fabulous view. Club lounge was excellent with great, friendly service. The gym is one of the best hotel gyms i have seen, including a beautiful heated pool that is half in and half outside. The hotel is very big with many connections to adjoining buildings, streets and shopping, which offers protection... More

Was this review helpful? Yes
Holland, Michigan
Top Contributor
54 reviews 54 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

As you would expect this is an old property and it looks like it has been a while since it has seen any upgrading. The HVAC didn't work, my room was too warm while other were way too cold. The tub control was loose and it was a crap shoot to see what the temperature was going to be. The... More

Was this review helpful? Yes 1
SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review. your feedback is essential to our growth as a hotel. We aim to be much greater than just average. David Connor General Manager More

Montreal, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Big hotel but they know what they're doing. Great service, comfortable rooms and link to the underground is a great asset. Stayed here on business. Location is ideal for down-town access to shopping and food.

Was this review helpful? Yes 1
SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review. Next time we hope to improve on your experience and earn the 5th star in your review. David Connor General Manager More

Been to Sheraton Centre Toronto Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Cn tower(52)
  • Great location(35)
  • Very nice(35)
  • City hall(30)
  • Valet parking(21)
  • Club lounge(19)
  • Room service(19)
  • Friendly and helpful(12)
  • Club level(12)
  • Nathan Phillips square(7)

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Luxury Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
Official Description (provided by the hotel):
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, BookIt.com, Hotels.com, Travelocity, Priceline, Tingo, Starwood, Cheap Tickets, TripOnline SA, Asiatravel.com Holdings, HotelTravel.com, Otel and Venere so you can book your Sheraton Centre Toronto Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Toronto
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto

Owners: What's your side of the story?

If you own or manage Sheraton Centre Toronto Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.