We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 141 Toronto hotels

Sheraton Centre Toronto Hotel

4.0 of 5 Hotel   |   123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Centre Toronto Hotel to your Saves list
Sheraton Centre Toronto Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #62 of 141 hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
Paul R
  • Reviews (2,943)
  • Photos (772)
  • Amenities
  • Q&A
  • Room tips (541)
  • Location
  • More
Write a Review

2,943 people have reviewed this hotel

Traveler rating
    810
    1,154
    605
    250
    124
See reviews for
534
810
223
849
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (541)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
14 reviews 14 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for 4 days. We found it to be a thoroughly well maintained and well organised hotel. The rooms were clean, well proportioned and offered all you'd expect from a modern hotel. The Sheraton has a busy and bustling lobby. It's interesting to people watch here - lots goes on here. The convenience of a fast food outlet...Tim... More

Was this review helpful? Yes
Toledo, Ohio
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Large (4000 attendees) convention during our stay. Lobby and other public spaces very crowded at certain times. Elevators were packed. I think they were trying to see how many people would fit in each one. Some of the attendees were pushy and rude. Maybe it's their culture. Check in was easy and we were offered an upgrade for $20/night which... More

Was this review helpful? Yes
Sarnia, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

My wife and I stayed over the July first holidays for 3 nights. We had a lovely room on 34th floor overlooking the city hall. The hotel location is great to explore the downtown area by foot, the harborfront, the entertainment district and the distillery district are all walking distance from the hotel. The hotel is huge and the lobby... More

Was this review helpful? Yes
Fond du Lac, Wisconsin
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Overall, a nice experience, but really, for the prices the hotel charges, it is ridiculous in this day and age to charge extra for internet service in the room. I had a busy convention schedule during my stay there, and to have to go to the lobby to check emails and do other things on the internet, really detracted from... More

Was this review helpful? Yes
San Jose
Top Contributor
121 reviews 121 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

For some reason, we could hear every sound coming from the adjoining room - so much so that I thought someone was in our room! Best to ask for a room that doesn't have the "adjoining room" capability as the sound may have been coming from through the door. North facing room, because of the low rise building across the... More

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for a long weekend in June and really enjoyed the city of Toronto. The hotel location was perfect for walking all around the city - easy access to all of the areas of downtown Toronto. There are many great restaurants close by - most of them on on the more expensive side, but it... More

Was this review helpful? Yes
Montreal, Canada
Top Contributor
97 reviews 97 reviews
46 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Was given a “cabana” room and really enjoyed my stay there. Had a patio door with a view of the interior fountain. The pool area on the 3rd floor is very nice - don’t feel at all in downtown Toronto. Room service was good, useful and quick but it takes a little of getting use to with the menu available... More

Was this review helpful? Yes
Boston
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just spent three nights here for business/pleasure and would definitely stay here again despite our one complaint. The positives: Although this is a very large hotel (over 1300 rooms), the staff provided friendly, helpful and personal service. The Club Lounge on the top floor has a spectacular view, and both morning breakfast and evening reception provided a delicious variety... More

Was this review helpful? Yes
Sudbury, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel to go see the blue jays Friday and Saturday. we were three adults.the staff was friendly and very efficient, the room looked recently renovated and was very clean.we booked the king room with a cot.i took the package with breakfast and it was worth the money.this gave us access to the 43 floor and with this... More

Was this review helpful? Yes
Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First the Pros...... Very central to everything . We upgraded to a mini suite which allowed us access to the top floor club. Included with this was a nice selection of hordurves , served between 5 and 8. Lovely staff and great views. Well worth the extra money. There was also a bar for those that wanted drinks. Breakfast was... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Sheraton Centre Toronto Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Centre Toronto Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Cn tower(52)
  • Great location(35)
  • Very nice(35)
  • City hall(30)
  • Valet parking(21)
  • Club lounge(19)
  • Room service(19)
  • Friendly and helpful(12)
  • Club level(12)
  • Nathan Phillips square(7)

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, TripOnline SA, Expedia, BookIt.com, Priceline, Tingo, Starwood, Travelocity, BookingOdigeoWL, Agoda, Otel and Venere so you can book your Sheraton Centre Toronto Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto

772 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (767)
Viewed
Room/suite (248)
Viewed
1:31
Videos (3)
Viewed
Hotel & grounds (160)
Viewed
View from room (102)
Viewed
Bathroom (36)
Viewed
Dining (20)
Viewed
Pool/beach area (10)
Viewed
Other (188)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#23 Spa Hotel in Toronto #33 Luxury Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 
Number of rooms
1377

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer