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Sheraton Centre Toronto Hotel

4.0 of 5
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123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
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Sheraton Centre Toronto Hotel
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Ranked #59 of 139 Hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
AnshulSing Ottawa, Canada
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3,624 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent a good weekend with friends. The hotel has renovated floors and work under progress. Make sure you request for a renovated room. Lobby can be very busy and so can check in/out process. My room was fantastic, newly renovated and met all the standard criteria. Pool is great, however on weekends can seem like a swamp. Service is better... More 

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Ottawa, ON
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed yesterday NEW

I booked a day room as I had late night travel plans and when I arrived was told there was construction several floors up. I checked in anyway but had no idea how loud it was. Intermittent jack hammer noise made it impossible to sleep for any length of time. If you book a day room ask before arriving about... More 

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Travelers are raving about these Toronto hotels

4 of 5 stars Reviewed 2 days ago NEW

Got one of the renovated rooms, was perfect for my weekend stay. No complaints. Have stayed here before and have to admit this property has upped its game quite a bit. Exterior could do with a facelift. Especially the Sheraton sign looks hideous during the day. Great pool area. Was super busy though, avoid if you can.

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I attended a conference here. This is definitely one of the best hotels i have ever stayed at. The rooms were gorgeous, and the food was amazing. This is a huge hotel but has plenty of elevators that i never had to wait. Great location: just down the street from the Eaton Centre and Yonge street. Plenty of restaurants or... More 

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London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in a very good location. Close to the eaton shopping centre, Dundas square and lots of nice restaurants. The hotel and my room was very clean. My only issues are that you cannot access free wi-fi in the hotel rooms and there was not a fridge in my room. The hotel pool is excellent and so are... More 

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Allison Park, Pennsylvania
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Had a wonderful time in Toronto and this hotel is very well placed. The buffet breakfast, complimentary since it was our anniversary, was delicious, the view spectacular! The staff was very friendly and went out of their way to do anything we asked.

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Brockville, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My friend and I stayed here in July as part of a theatre package with Mirvish Productions which included our one night stay plus theatre tickets and supper. The hotel is well situated to the downtown area. We had taken the 2.5 hour train trip into Toronto and the Sheraton Centre was less than a 15 minute walk from Union... More 

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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Very quick visit and its with out doubt still succeeding in maintaining the same quality over the years with perfection... Amazing steak preped to perfection as always... The ambience and the servers are very interactive and informative when it comes to the suggestions for food & beverage alike.

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Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Myself and 3 friends spent 1 night at the Sheraton while attending a theatre presentation in Toronto. Upon arrival we were offered an upgraded room and lounge privileges, including breakfast, at a very good rate. The staff throughout the hotel was exceptionally hospitable and welcoming as well as helpful in every respect. The room was comfortable, with great pillows and... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Ive stayed here a few times and the experience really depends on the type of room you get (which floor it is on) and especially in which tower. do not get their secondary tower room - would not say it is at a sheraton standard.

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Hotel Review Summarization

What travelers say

  • Cn tower(50)
  • Very nice(35)
  • Great location(33)
  • City hall(29)
  • Valet parking(21)
  • Club lounge(19)
  • Room service(18)
  • Friendly and helpful(12)
  • Club level(11)
  • Nathan Phillips square(7)
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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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