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All 142 Toronto hotels

Sheraton Centre Toronto Hotel

4.0 of 5 Hotel   |   123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
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Ranked #61 of 142 Hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
Mike B Stevenage, United Kingdom
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3,066 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stevenage, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I've just spent a week in the Sheraton Centre Toronto at a business conference. Normally these are stuffy affairs but we had a lot of fun in Toronto! Staff are friendly and helpful, from the moment we checked in, to the guys at the bar recommending nice local beers, right through to the maids. The hotel is perhaps showing its... More

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Dublin, Ireland
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed in the Sheraton for four nights. It's a good three star, not a four star hotel. Rooms were clean with two queen beds and also interconnecting rooms available if you need them. Location is right beside the Eaton Shopping Centre and close to everything. The hotel was full of different conferences while we were there and because the... More

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Palm Desert, California
Top Contributor
110 reviews 110 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Some of the strengths for this hotel are that It is very close to the business centre in downtown Toronto. Hover visiting in the summer expect the hotel to be full of tourist travellers, making access to elevators and services a bit delayed for the rushed executive. Rooms are clear and quiet. Better to visit in off holiday season.

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay at our hotel. We are glad to have been a convenient location for your business activities in Toronto and appreciate your feedback on the look and feel of our property. We hope to always welcome you back throughout your trips to this great city.... More

Vancouver, Canada
Top Contributor
53 reviews 53 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Honestly I only stayed here because it was TIFF and everything else was booked. This is your typical city centre chain hotel. I was neither impressed nor disappointed. What you see is what you get. Curiously, for the first time ever in my life at a hotel, the price I paid in the end was (slightly) less than what was... More

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Wetherby, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived in the evening very tired. Lady at Check in was very friendly and efficient. Room excellent with good views. Beds and pillows outstanding. Breakfast good with excellent choices. Hotel very central for all attractions.

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear guest, We thank you for your insightful review about the Sheraton Centre. I am glad to hear that you had an enjoyable stay with us and found our location and facilities to be of great convenience. We hope to welcome you back in the future for another great stay! Sincerely, David Connor General Manager More

Fredericton, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our family spent 1 night in August and we were very well received at this hotel. They even allowed us to check in early! The room was great and so were the beds and pillows, this is very important when away from home. Unfortunately there is a cost for wifi but for 1 night, we managed. Upon our return that... More

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay at our hotel. We are glad to have been a convenient location for your activities in Toronto and appreciate your feedback on the look and feel of our property. We strive to offer our guests a home away from home and to have you... More

Lunenburg, Canada
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel location is great. The staff are FABULOUS. Check-in was fast, friendly and responsive. I was very impressed with the service. As for location, The Eaton Centre and Hudson Bay are steps away and the underground PATH system is accessible from inside the hotel. We were in town for a wedding and for TIFF (a few blocks away from... More

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience at the Sheraton Centre. I am thrilled to hear of all the positive aspects of your stay and the fact that you found our location and facilities to be of great convenience for your TIFF activities. I hope we have the pleasure of welcoming you back soon to... More

Chatham, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Shereton Centre Hotel from 8th August to 11th August 2014, 3rd of 3 hotels we stayed in as part of our Silver Wedding Anniversary Celebrations. We had a Double Club room and our 2 daughters had a twin Club Room. Both rooms were very good but the one my wife and I had was the corner... More

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear guest, We thank you for your wonderful review about the Sheraton Centre. I am glad to hear that you had an enjoyable stay with us and found our location and facilities to be of great convenience. I apologize for any minor inconveniences, we strive to exceed guest expectations in every aspect and I apologize if we did not do... More

Prince George, British Columbia, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed here on January 17, 2014. This was our second night in Toronto. I would never stay here, nor any Sheraton, again. The hotel was busy. There was a domestic dispute on our floor and it was pretty loud and crazy...we ended up phoning security to come check it out. Then on top of that our toilet didn/t flush...so... More

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I hope to welcome you in the near future to earn back your trust. I can assure you that we will do our best to give you... More

Reading, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is in a great location and the rooms are decent. Wifi has an extra charge in the room but the free wifi in the lounge was good enough. Close to various attractions and shopping around the hotel. Buffet was good although other choices maybe better option due to the price. The valet is pricey, Recommend to park in Queens... More

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SheratonCentre, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience at our hotel on tripadvisor. I am thrilled to hear of all the positive aspects of your stay and the fact that you found our location and facilities to be of great convenience. I hope we have the pleasure of welcoming you back soon to the Sheraton Centre... More

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Hotel Summarization (Beta)

What travelers say

  • Cn tower(52)
  • Great location(35)
  • Very nice(35)
  • City hall(30)
  • Valet parking(21)
  • Club lounge(19)
  • Room service(19)
  • Friendly and helpful(12)
  • Club level(12)
  • Nathan Phillips square(7)

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto

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