I stayed here on business for one night. The room was clean and comfortable. The hotel was extremely busy. Valet parking was full and I had to park in a very decrepit city hall parking lot late at night. Not fun for a single female. Because I had tons of conference materials, I decided to unload at the entrance and... More

This hotel is in a great location for exploring Toronto. Connected to an underground concourse that goes on on for blocks. Only one block from a subway station and surrounded by world class restaurants. (why would you want to eat in the hotel when there are hundreds of choices within walking distance?) It is right across from the city hall... More

This is a great and affordable place to stay in Toronto. Aside from The Ritz Carlton Toronto this is the next best place to stay, hands down. More

We had a 2 night stay in April. Booked on line with Trivago, very reasonable rate. The 'Airport Express' bus from Pearson Airport took us to the hotel (approx 30-60 mins depending on time of day/traffic) for $C 22.75 pp. ( web booked discount ) Printed voucher exchanged for tickets at the booth on the departure platform which is signposted... More

The staff are very friendly and extremely helpful. Service was outstanding. The rooms were clean and we enjoyed the city view. The location is great for walking around downtown. The lobby is a serene place, or it was while we were there--the hotel was full but no sensation of being overcrowded. More

We stayed here at the beginning and end of our Canadian holiday and we could not have asked for more. On arrival we were extremely warmly welcomed by Marilyn, who could not have been friendlier. In fact when we returned two weeks later she remembered us and asked if we had had a good trip! I was amazed by this... More

I stayed here for a conference of 2000 people. At the same time, there was a volleyball competition going on. The hotel was crowded! The line to check in took about 25 minutes which was no fun, although I was impressed with how quickly the staff were working and how friendly they were. My room was pretty small but decently... More

We stayed in the hotel from 10th to 15th May. We had a great room, location of hotel is excellent. Pool on 3rd floor was excellent. My son had laid on a birthday treat to be sent to my room and I have to say the quality of the wine and cheese was first class. All the staff were extremely... More

This hotel is located nicely in downtown Toronto. It offers some great views of the CN tower. My issue is that during my last stay, I found a pair of underwear on the floor of the room just after check in. Clearly cleaning staff are not doing their job, which is a huge concern. I probably will not stay here... More