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All 141 Toronto hotels

Sheraton Centre Toronto Hotel

4.0 of 5 Hotel   |   123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
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Ranked #62 of 141 hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
Paul R
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2,943 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (541)
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English first
14 reviews 14 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for 4 days. We found it to be a thoroughly well maintained and well organised hotel. The rooms were clean, well proportioned and offered all you'd expect from a modern hotel. The Sheraton has a busy and bustling lobby. It's interesting to people watch here - lots goes on here. The convenience of a fast food outlet...Tim... More

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Toledo, Ohio
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Large (4000 attendees) convention during our stay. Lobby and other public spaces very crowded at certain times. Elevators were packed. I think they were trying to see how many people would fit in each one. Some of the attendees were pushy and rude. Maybe it's their culture. Check in was easy and we were offered an upgrade for $20/night which... More

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Sarnia, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

My wife and I stayed over the July first holidays for 3 nights. We had a lovely room on 34th floor overlooking the city hall. The hotel location is great to explore the downtown area by foot, the harborfront, the entertainment district and the distillery district are all walking distance from the hotel. The hotel is huge and the lobby... More

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Fond du Lac, Wisconsin
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Overall, a nice experience, but really, for the prices the hotel charges, it is ridiculous in this day and age to charge extra for internet service in the room. I had a busy convention schedule during my stay there, and to have to go to the lobby to check emails and do other things on the internet, really detracted from... More

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San Jose
Top Contributor
121 reviews 121 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

For some reason, we could hear every sound coming from the adjoining room - so much so that I thought someone was in our room! Best to ask for a room that doesn't have the "adjoining room" capability as the sound may have been coming from through the door. North facing room, because of the low rise building across the... More

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Senior Contributor
31 reviews 31 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for a long weekend in June and really enjoyed the city of Toronto. The hotel location was perfect for walking all around the city - easy access to all of the areas of downtown Toronto. There are many great restaurants close by - most of them on on the more expensive side, but it... More

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Montreal, Canada
Top Contributor
97 reviews 97 reviews
46 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Was given a “cabana” room and really enjoyed my stay there. Had a patio door with a view of the interior fountain. The pool area on the 3rd floor is very nice - don’t feel at all in downtown Toronto. Room service was good, useful and quick but it takes a little of getting use to with the menu available... More

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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just spent three nights here for business/pleasure and would definitely stay here again despite our one complaint. The positives: Although this is a very large hotel (over 1300 rooms), the staff provided friendly, helpful and personal service. The Club Lounge on the top floor has a spectacular view, and both morning breakfast and evening reception provided a delicious variety... More

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Sudbury, Canada
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel to go see the blue jays Friday and Saturday. we were three adults.the staff was friendly and very efficient, the room looked recently renovated and was very clean.we booked the king room with a cot.i took the package with breakfast and it was worth the money.this gave us access to the 43 floor and with this... More

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Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First the Pros...... Very central to everything . We upgraded to a mini suite which allowed us access to the top floor club. Included with this was a nice selection of hordurves , served between 5 and 8. Lovely staff and great views. Well worth the extra money. There was also a bar for those that wanted drinks. Breakfast was... More

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Hotel Summarization (Beta)

What travelers say

  • Cn tower(52)
  • Great location(35)
  • Very nice(35)
  • City hall(30)
  • Valet parking(21)
  • Club lounge(19)
  • Room service(19)
  • Friendly and helpful(12)
  • Club level(12)
  • Nathan Phillips square(7)

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto

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Bathroom (36)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#23 Spa Hotel in Toronto #33 Luxury Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 
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