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Holiday Inn Express Toronto Downtown

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111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
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Holiday Inn Express Toronto Downtown
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944 Reviews from our TripAdvisor Community

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Port of Spain, Trinidad
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The location was good for site seeing , just a short walk to St. Lawrence Market and transport is available at the end of the street. The rooms were clean and the breakfast was great, there was a wide range of options to choose from e.g. yogurt, biscuits, oatmeal, fresh fruit, sausages, eggs, pancakes etc. The only thing is there... More 

Helpful?
Thank 725anonymous
Ottawa, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The greatest advantage of this hotel is that it is located in downtown Toronto. You can easily walk to the Eaton Center for shopping. The staff is friendly and accomodating. The rooms were clean and quiet The parking is reasonable. A good breakfast is served at a reasonable time for meetings. I have walked from Union Station and the island... More 

Helpful?
Thank Lorraine B
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, The Holiday inn express downtown Toronto appreciates you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We appreciates your comments and hope you will consider staying with us again. Thank you More 

Winnipeg, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 3 night on business. I checked in at 830pm and the front desk staff were wonderful. Made us feel very comfortable. Gave me directions and information about the area as I was not sure if it was safe to walk at night (it is!!). The rooms were fairly large and comfortable, large flat screen TV, nice clean washroom... More 

Helpful?
Thank Rhonda S
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear valued guest, Thank you for your comments regarding our hotel. We appreciate the time and effort in sharing your experience because our focus is on the guest and providing the best experience. We are proud that you thought so highly of our great staff and unbeatable location. We are proud to be your hotel of choice in Toronto city... More 

Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was conveniently located with indoor parking (with in/out unlimited access). The breakfast room was well appointed and kept restocked during the breakfast hours. Guests were able to utilize this space during the off hours - giving me a break from staying in the hotel room during the day. The fitness centre is nice. Everything was clean and well... More 

Helpful?
1 Thank ItaliaSoccerFans
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear ItaliaSoccerFans, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. We hope to see you again soon. Thank... More 

Pelham, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Swim meets are long and tiring...but thanks to a wonderful staff our stay was easier. Meets start early and require an early 6 or 6:30 breakfast. Thanks to Doreen V. the swimmers were accomodated and able to get to am warm ups with breakfast! That's really important if your sport/job mean early mornings. Why stay at a hotel that provides... More 

Helpful?
Thank carol f
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Carol F, We’re happy to hear from you and glad to know your swim group enjoyed their stay. I’m pleased found the process easy and pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again Thank you More 

Chatham, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights, room was typical HIE style. Check-in was quick and efficient. Great area of town, very easy to walk down to the water or train station. Huge selection of breakfast options that are included in the room price. Everything from bacon, eggs sausage to oatmeal and cinnamon buns. We will definitely return.

Helpful?
1 Thank Mike S
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Mike S, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area. Thank you More 

Atlanta, Georgia, United States
Level Contributor
118 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room itself, and the bathroom, seemed a bit old. Hotel staff was friendly. Free breakfast buffet was good for this level of hotel. Internet was a bit weak. Location was great for me, with many local restaurants within a few blocks. Quiet and comfortable room.

Helpful?
Thank BSchug
IHGService, Guest Relations Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear BSchug, Thank you for being our guest and for taking the time to write your review. We appreciate that you have highlighted aspects that you liked at our hotel, specifically our staff, the free breakfast, and our location. However, we’re sorry we fell below your expectations regarding the overall condition of the hotel and if the Wi-fi connectivity was... More 

Cobourg, Ontario
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We paid $123.00 plus tax plus $20 parking for an overnight stay here while we were in town for the theatre. The view from our window was of the Salvation Army Mission ...not what we would call "Downtown". The room was clean enough but very tired and worn looking. My feet did not touch the carpets! There was a noise... More 

Helpful?
Thank elainelily
IHGService, Guest Relations Manager at Holiday Inn Express Toronto Downtown, responded to this review

*** TripAdvisor handle documented under case # 29011154*** *3 Star TripAdvisor Review* Public acknowledgement: Dear elainelily, Thank you for taking the time to write a review of your recent stay. It is regrettable that some aspects of our hotel did not live up to your expectations. I also apologize if the noise levels may have affected the quality of your... More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed there for 2 nights. As it's a budget hotel, we had to carry our own suitcases to our rooms which was perfectly fine. However, the elevators were a bit small for us as we got 3 suitcases. :( Anyways, our parents got a room near the main hallway and we got a second room at the end other... More 

Helpful?
Thank didididik
IHGService, Guest Relations Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear didididik, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the cleanliness and size of our rooms. However, I was concerned to see that you were not impressed with the general layout of our property, the condition of our rooms, and the heater in... More 

Canada
Level Contributor
112 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Conveniently located to where I needed to be. Staff was very helpful. No valet service but the front desk clerk walked down and assisted me in parking. Staff on a whole very helpful. Breakfast was more than ample....lots to choose from. I would definitely stay here again when in the city.

Helpful?
Thank Ram0na_M
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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