The location was very noisy and very difficult to get proper sleep. The windows were old and one of the window panes was missing which felt like the windows were open all night. It was horrible. The mattresses and pillows were uncomfortable. The room had a stale, funny smell that would come and go. The room was outdated: big box...
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Spent one night here on a family trip to Toronto / Niagara area. Ideal location as lots of attractions are in walking distance. Adjacent secure underground car parking which is connected to the hotel was a bonus (extra cost but reasonable for being secure and in city centre) No real bad points about this hotel. Friendly staff,ok breakfast,free internet and...
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Dear Valued Guest,
The Holiday Inn Express Toronto Downtown hotel appreciates you takeing the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We aim to provide all the comforts of home and more to our guests. We are delighted that you enjoyed your stay...
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Spent one night at this downtown Toronto hotel on a business trip with some work collegues.
The check in was simple and quick with the friendly and attentive staff, after having pulled up the car at the lobby. The lobby of the hotel was small but had a computer and printer - handy to printout some information. We saw lots...
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Dear Valued Guest,
Thank you for your complimentary review of the Holiday Inn Express Toronto Downtown hotel. We are pleased that you enjoyed our hotel services, as well as our unbeatable location. We make every effort to ensure our guest's experiences are superb. We sincerly hope that you will choose to stay with us again on your next trip to...
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This is our least favourite Holiday Inn Express property. It was very noisy, as the windows are old, so you hear everything from the street. We also had a dog in the room beside us that barked at the elevator, which was right at our room. It's clean, and the breakfast is what you expect, and the staff are great.
Dear Valued Guest,
Thank you for your review on the Holiday Inn Express Toronto downtown. Please accept our sincere apologies for the inconveniences experienced during your stay. We are sorry to hear that you had noise issues during your stay. As we are located just off the Jarvis (Very busy Street), light sleepers can be effective by the street noise...
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We chose this hotel because we have stayed at other Holiday Inns in the past. From the moment we were warmly welcomed by Chris, we knew we had made the right decision. Our room was clean and quiet at night with a wonderful view of the park next door. We enjoyed the little things such as free Wi-Fi, a morning...
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Dear Valued Guest,
Thank you for your kind review which you posted on Trip Advisor. It makes me very proud to receive such great feedback from you - especially your kind comments about one of my associates. Our associates are our asset and we are very proud to have such great individuals working for us that make the difference! Thanks...
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We chose this hotel because of the price and the location, and it was really good. Staff was great, nice breakfast, the room was clean (though it looked old), and the location is really excellent: walk distance to Lawrence Market, next to Yonge St, good places to eat nearby and free wifi!
Dear Valued Guest,
Thank you for taking the time to write and tells us about your stay. Our location is great and close to much of what Toronto has to offer and close enough to the transit system to be able to get you anywhere without the stress of city driving. Complimentary Breakfast, Internet and newspapers is one of the...
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We stayed at this hotel for two nights and the hotel staff were all friendly and helpful while we were there. The rooms are clean though a little small and dated and to us the bed was a bit on the uncomfortable side. We went without a car and the walk to the train was a bit farther then we...
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Dear Valued Guest,
Thank you for your feedback on the Holiday Inn Express Toronto Downtown Hotel. All reviews are taken into consideration by management to identify areas of improvement. We are pleased that you enjoyed your overall stay and hope for the opportunity to welcome you back.
Tariq Azad
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I was in town for a job and the hotel was very convenient to one of the places I was working. It's a short walk to the underground train. The staff is terrific, very helpful, and I felt safe as a female traveling alone. Free wifi, newspaper and the breakfast buffet are very nice extras. I would definitely recommend ad...
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Dear Valued Guest,
Dear Valued Guest,
Thank you very much for taking the time to write such a great review of the Holiday Inn Express Toronto Downtown. The best compliment that we can possible receive is that our guests can say that they would recommend us to other travelers. Thank you again for this.
Amazing customer service is what all...
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Ron, the front desk clerk was absolutely fantastic. Knew everything about the area and was able to point out the best places to eat, with perfect directions on how to get there.
Dear Valued Guest,
Thank you for the great review of the Holiday Inn Express Toronto Downtown and the amazing things that you have said about our staff members. It always a thrill to hear that our staff have gone above and beyond to ensure that you, are guests, are treated right. Rest assured that I have passed along your comments...
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This is a decent hotel with laundrette and parking. I stayed here last weekend and it was good value and clean. The hotel is looking a little dated but being a short 10 mi ute walk to the downtown area makes it fine. Would probably recommend being 2-3 blocks further in if I was staying any longer than the weekend.
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761 Reviews
186 Reviews
