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Holiday Inn Express Toronto Downtown

2.5 of 5
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111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
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Holiday Inn Express Toronto Downtown
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Ranked #53 of 141 Hotels in Toronto
A recent review
3 of 5 stars reviewed 1 week ago
tine29 Winnipeg, Canada
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726 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winnipeg, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Chose to stay at this hotel due to it's location in downtown - close to many things and easy to walk to and from locations such as St. Lawrence Market, Toronto Eaton Centre, CN Tower, Ripley's Aquarium and the Air Canada Centre. I had stayed once prior and enjoyed my stay. The breakfast at the hotel is free, good assortment... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for sharing your experience. I am glad that you enjoyed our breakfast selection and that it was a good overall stay for you. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel room. We look forward to significantly raising the level of comfort and guest satisfaction throughout... More 

Basildon, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Less than 5 minutes from the famous St Lawrence Food Market and an easy walk to the CN Tower and other major attractions. The hotel is on the outskirts of the city's Financial District so excellent for workers visiting the city too. The Reception staff are really helpful, informative and friendly and the rooms were kept spotless. The breakfasts had... More 

Was this review helpful? Yes
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn Express Toronto Downtown. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will sure to share your comments, with my guest services team. I hope we will have the pleasure of serving you again in the... More 

Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel based on the price and location. We wanted a branded hotel in a location which would allow us to explore Toronto and many of its locations such as the Eaton Centre, St Lawrence Market, Distillery District and CN Tower. It proved a good choice as we were able to reach all of these locations on foot... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you so very much for a great review. We are very pleased that you had an enjoyable night stay with us. We do appreciate you taking the time to let us and everybody know how much you enjoyed your stay. We do hope that you stay with us again on your future travels through. Thank you,... More 

Camuy, Puerto Rico
Contributor
20 reviews 20 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always like to stay in Holiday Inn Express hotels across the U.S. Their prices are affordable, and the breakfast is a huge plus. The hot breakfast is always stocked with eggs, bacon, sausages, breads, yogurts, fruits, juices, cereal, and more! This hotel is really convenient located in downtown Toronto. It's only two blocks away from St Lawrence Market. There... More 

Was this review helpful? Yes 2
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for the great review of the Holiday Inn Express Toronto Downtown and the amazing things that you have said about our staff member. It always a thrill to hear that our staff have gone above and beyond to ensure that you our guests, are treated right. Rest assured that I have passed along your comments... More 

Picton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Initially planned to bring my dog with me, so I booked here. This hotel is lower in price due it not being on the doorstep of downtown, but as a former Torontonian, it is RIGHT downtown to me. A 5 minute walk to St Lawrence Market, with 2 street car lines (King or Queen that get you to the subway... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn Express Toronto Downtown. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will sure to share your comments, with my guest services team. I hope we will have the pleasure of serving you again in the... More 

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always stay here when work takes me to downtown Toronto. It's well situation close to the St Lawrence Market and Union Station. Nearest subway is a short walk. On 2 occasions I've need some extra help with things and the staff have gone out of their way to accomodate. It's much appreciated and I'll be back again - thank... More 

Was this review helpful? Yes
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you very much for such a kind review. We are always happy to hear that guest enjoyed their stay with us. We do hope to see you again in the future. Thank you, Tariq A More 

Joyceville
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Have a reservation there, made in March of this month. #121544656040 that my friend made. Hope we have good luck. Wanted to stay downtown but most are already booked up. Wish us luck. ill review after our stay!

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Tokyo Prefecture, Japan
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Wifi is worse than aged-old dial up. After minutes (!) of loading a web page, I either get booted offline or frozen. I called the front desk to be told all was normal. Not my computer. Same results with my new laptop and iPad. The breakfast comes with plastic and paper goods and a swarm of guests making their way... More 

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TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We truly appreciate you taking the time to comment on your recent stay. We want our guests to have the best experience possible where everything exceeds their expectations. I am sorry if that was not the case during your visit. You can be confident that we will follow-up on your concerns so that others are not disappointed... More 

Wallasey, United Kingdom
Top Contributor
50 reviews 50 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are looking for a hotel on a budget, then you will probably be very happy with your stay here, as the hotel has a good location with easy access to anything you may wish to go and see. I found the hotel to be in desperate need of a refresh as the place feels tired. The shower can... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to tell us about your stay at the Holiday Inn Express Toronto Downtown. These reviews are used as a training tool to help us to better accommodate our guests and ensure that we are doing all that we are able to do to so that all of... More 

Barrie, Ontario
Top Contributor
116 reviews 116 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly front desk staff. Our room wasn't overly huge but suited two people just fine. The bed was comfy and the pillows, too. There was no fridge or microwave but perhaps this is available for a fee but we didn't ask. The bathroom was a nice size and came with a big supply of towels. The water heated quickly.... More 

Was this review helpful? Yes
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn Express Toronto Downtown. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will sure to share your comments, with my guest services team. I hope we will have the pleasure of serving you again in the... More 

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