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Holiday Inn Express Toronto Downtown

2.5 of 5 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
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Holiday Inn Express Toronto Downtown
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Holiday Inn Express Toronto Downtown
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709 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sault Ste. Marie
Top Contributor
122 reviews 122 reviews
69 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars NEW

We (four of us) just returned from Toronto where we stayed for 2 nights at the Holiday Inn Express, Toronto downtown. -very prompt check-in, pleasant reception -room was fairly clean (did find a piece of garbage bag on floor) -very comfortable bedding -received room in location requested -spacious room -excellent value (was able to get the senior rate for $273... More 

Was this review helpful? Yes 2
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We are very appreciative of the review of your stay here with us and are very happy to hear that you enjoyed your stay with us. We cannot wait until your next visit with us and hope that it will be just as enjoyable as the last. Thank you, Tariq A More 

Hamilton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The location was ideal for a valentines getaway. The bed was very comfy and cozy on a frigid night. Very walkable to many restaurants and pubs, breakfast was great and included in the great caa price. Underground parking was a real plus and was accessable from the hotel elevator. Room was clean but the hotel could use a makeover soon.... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We are very pleased to hear that you had a great experience while staying with us and hope that when in the area you will choose to stay with us again. We do our best to make everyone’s stay as pleasurable as possible. We do hope that you stay with us again on your future travels through.... More 

Stony Plain, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I recently spent 3 nights in this hotel & would be happy to stay again. We flew in from AB, so parking wasn't req'd. Easy access to the subway helped keep the trip cost down. Loved the comp breakfast, restaurants for other meals are within walking distance. No complaints.

Was this review helpful? Yes
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you so very much for a great review. We are very pleased that you had an enjoyable night stay with us. We do appreciate you taking the time to let us and everybody know how much you enjoyed your stay. We do hope that you stay with us again on your future travels through. Thank you,... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 19, 2015

Stayed on business. The positives are that it's clean with decent sized rooms, parking available (I think at extra charge but didn't use it myself), good wifi in the rooms, and convenient for a few trams. Other than that, it's nothing special - it's starting to look a little dated, the breakfast is a decent choice but relatively low-quality (although... More 

Was this review helpful? Yes 3
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us your feedback. I’m glad to hear that you enjoyed the breakfast. Our complimentary breakfast buffet is a nice bonus and constantly evolving to better appease our guests’ breakfast request, with new items being added from time to time. In the coming year our hotel will undergo numerous upgrades... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 17, 2015

This hotel is clean and inexpensive with indoor parking for $20.00 per night. Walking distance to Toronto city core ( Yonge and Queen) we have stayed there 7 times as we like to take in shows and sports activities in the centre of the city. Reasonable breakfast is free. Because of the location dining and entertainment is plentiful.

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for such a kind review we are pleased to hear that you had an enjoyable stay with us and hope to see you again soon. Thank you, Tariq A More 

Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2015

Good: location, price, breakfast buffet, clean rooms Bad: parking is almost always full and you have to park a couple blocks away and walk to the hotel. can be inconvenient if you have a lot of luggage or it is cold outside

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn Express Toronto Downtown. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. It is always a pleasure to hear that our guests are pleased with their accommodation while staying with us. Once again thank you for taking... More 

Brighton, United Kingdom
Top Contributor
66 reviews 66 reviews
56 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed January 11, 2015

I stayed here for 3 nights in order to explore Toronto. The location is great, situated just 4 blocks from King subway station (head east along King St E and cut through St James Park and you will see the hotel- it is obvious when your there). The hotel reception area is quite small but was empty on my arrival.... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your detailed review. Your comments and scores are one of the best tools we have for maintaining the highest level of comfort and service that our guest expect and deserve. We’re sorry you were not fully satisfied with the breakfast area. We have two breakfast rooms. I guess you missed the second room which... More 

Detroit, Michigan
Top Contributor
62 reviews 62 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 30, 2014

Staff at front desk were pleasant and helpful. Breakfast is very good. Parking is $20/night, but you have access to the hotel floors from underground parking garage with a room key which is convenient. Hotel corridors are dark, carpet looks dirty and worn-very much in need of replacement. Location is OK, but I did not feel comfortable walking in the... More 

Was this review helpful? Yes 2
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your review on the Holiday Inn Express Toronto downtown. Please accept our sincere apologies for the inconveniences experienced during your stay. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel room. We look forward to significantly raising the level of comfort and guest satisfaction throughout the... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2014

If you lower your expectations to a 2 star hotel then you will be completely satisfied. Breakfast is really good and parking is convenient. It's also very close to downtown so you don't loose time in traffic.

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for sharing your experience. I am glad that you enjoyed our breakfast. Our complimentary breakfast buffet is a nice bonus and constantly evolving to better appease our guests’ breakfast request, with new items being added from time to time. Once again thank you for taking the time to write and tell us about your stay... More 

Maffra, Australia
Top Contributor
55 reviews 55 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 29, 2014

Myself and 2 friends stayed for 3 nights, a cooked breakfast buffet is included but there's also yoghurt, bagels and cereal as well as juices and coffee. I liked the different flavour milks they had for your coffee :) The room was good size, bed comfortable. What was outstanding was the staff at front desk, not just helpful regarding where... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, It makes me very proud to receive such great feedback from you - especially your kind comments about one of my associates. Our associates are our asset and we are very proud to have such great individuals working for us that make the difference! Thanks again for your great comments and please do visit us soon again!... More 

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Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Number of rooms: 196
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto

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