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All 141 Toronto hotels

Holiday Inn Express Toronto Downtown

2.5 of 5 Hotel   |   111 Lombard Street, Toronto, Ontario M5C 2T9, Canada (Downtown Toronto)
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Ranked #45 of 141 hotels in Toronto
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
yadayadareviews Boise, Idaho
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564 people have reviewed this hotel

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    116
    30
    10
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boise, Idaho
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed April 14. Location is decent, not too far from several Toronto attractions. Driving around it was a bit tricky as there was construction close by and also a tv show doing a location shoot at the park across the street. This made traffic congested. Not the fault of the hotel's personnel. Didn't know about the... More

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Ottawa, Canada
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We found this place on Tripadvisor, and decided to check for ourselves if its good ratings were justified. What we found is that they were, indeed. Nice place, very conveniently situated in the heart of Toronto. Clean rooms, unintrusive service, and nice breakfast.

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Dallas, Texas
Top Contributor
61 reviews 61 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good: Close to the downtown action Only 3 blocks to the PATH Parking available at rates lower than most car lots Decent rooms The Average: Typical H/I breakfast The staff The lobby This place is a good affordable location for Toronto downtown. The carpets are a little dirty; the rooms a little dated and the location is just a little... More

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Bogota, Colombia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff are really helpful, patient and always in a good mood. Rooms are clean and the area around the hotel is quiet so you can have a good sleep. Breakfast isn't gourmet but good enough in terms of quality and variety. If you're looking for dinner nearby, I recommend: the Starfish, on Adelaide St, and the Golden Thai, around the... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your kind review which you posted on Trip Advisor. It makes me very proud to receive such great feedback from you - especially your kind comments about our associates. Our associates are our asset and we are very proud to have such great individuals working for us that make the difference! Thanks again for... More

Buffalo, New York
2 reviews
1 of 5 stars Reviewed 2 weeks ago

When we arrived at the Holiday Inn Express, where to park was not clear. That being said, we parked on the street to run in and ask where to park. They told me we are fine where we are because we can purchase parking at the desk and then we can move it. Well we didn't know that we needed... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your review. We are sorry for the confusion about our check-in policy for supplying a deposit. Usually, hotels do put pre-authorization checks on credit cards in the case of damage during the stay. This amount can be anywhere from $1-$100 (in my experience) because they only want to check if there's available funds to... More

ontario
Top Contributor
95 reviews 95 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was unsure what to expect when we arrived at this hotel because of some of the reviews about the neighborhood and condition of the hotel. When Ron at reception could only supply us with a second floor room, right by the elevator, facing the busy street, I was sure we would not sleep. He said the hotel had many... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We appreciate your kind assistance for having taken your valuable time to share your comments and make us aware of your experience. We are pleased to learn that you enjoyed your stay with us, and that overall, you were satisfied with the service and facilities provided by our property. Thank you for your valuable feedback which can... More

Nova Scotia, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel exceeded my expectations, after having read some of the previous Tripadvisor reviews. We booked through Hotwire, and paid $117 for a double, but I think this was the same price that we would have paid by booking directly. The room was very clean with a great view and comfortable beds with good pillows. The breakfast was very good,... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn Express Toronto Downtown. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will sure to share your comments, with my guest services team. I hope we will have the pleasure of serving you again in the... More

Niagara Falls, Canada
Top Contributor
81 reviews 81 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I spent a night here because I was working in the city for the weekend. The rooms were very clean and well furnished. The hotel stay came with a free breakfast buffet that was open at a convenient time and it had a good selection of food. The free wifi service was good but you have the option to upgrade... More

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TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you taking the time to write such a nice review of the Holiday Inn Express Toronto Downtown. Our location is great and close to much of what Toronto has to offer and close enough to the transit system to be able to get you anywhere without the stress of city driving. Complimentary breakfast, Internet and newspapers... More

Modena
Top Contributor
161 reviews 161 reviews
45 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed March 14, 2014

I am really unhappy of my stay at this hotel. I always choose IHG hotels because I am a Gold member but this time it was not the rright choice. The hotel il very old.Small reception. It was snowing outside and the reception was kept quite unclean. The room and bathroom were old. Old airconditioning system, very noisy. It was... More

Was this review helpful? Yes 1
TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review regarding the experiences during your recent stay. Your comments and scores are one of the best tools we have for maintaining the highest level of comfort and service that our guest expect and deserve. We want our guests to have the best experience possible where... More

Senior Contributor
24 reviews 24 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 13, 2014 via mobile

The good thing about this hotel is that it is in the city center, price is reasonable and the quality std is decent. Beds are confortable, rooms are clean and the tv is wide. Breakfast is ok! An indor parking is also available for 20 bucks a night service is friendly! The hotel is quiet and when it is cold... More

Was this review helpful? Yes 2
TARIQ A, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We truly appreciate you taking the time to comment on your recent stay. Thank you so much for your review. I want to personally apologize for your disappointment with our breakfast. We want our guests to have the best experience possible where everything exceeds their expectations. I am sorry if that was not the case during your... More

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Additional Information about Holiday Inn Express Toronto Downtown

Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto
Holiday Inn Express Toronto Downtown Hotel
Holiday Inn Express Toronto
Holiday Inn Toronto
Toronto Holiday Inn
Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#43 Family Hotel in Toronto
#46 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Official Description (provided by the hotel):
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 
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