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All 141 Toronto hotels

Holiday Inn Express Toronto Downtown

2.5 of 5 Hotel   |   111 Lombard Street, Toronto, Ontario M5C 2T9, Canada (Downtown Toronto)
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Ranked #52 of 141 hotels in Toronto
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631 people have reviewed this hotel

Traveler rating
    141
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136
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a pleasant stay here, we got a corner room which gave us a great view of the city and quite a few restaurants and shops were within walking distance. The included breakfast was handy, the food quality was fairly average but overall the stay was fairly convenient.

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Ontario
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

THE GOOD: Location is right in Old Town Toronto, just a few blocks from Yonge St, and an easy walk to Union Station. Room was immaculate in cleanliness. Our mattress was awesome and helped provide a great night's sleep. The view from our room 1001 showed St.James Park, Lake Ontario, and CN Tower The included buffet breakfast was everything you... More

Was this review helpful? Yes 3
UK
Top Contributor
77 reviews 77 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first ever visit to Canada started & ended at this hotel with a side trip to Niagara Falls in between. Our first stay was for 3 nights,on arrival we were checked in by Ron,very friendly,efficient & able to answer any questions we had,Ron was a real star! We were in room 415,nicely tucked away from the main corridor,it was... More

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Chicago
Top Contributor
61 reviews 61 reviews
20 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed 1 week ago

The busy front office staff is friendly, accommodating, and do what they can to make guests happy. But, the hotel has challenges: there are 3 elevators, only two worked when I was at the hotel; the underground parking garage shares the same elevators as the rooms ($20 CAD per day to park); minimal counter space in the bathroom; the facility... More

Was this review helpful? Yes 4
Ithaca, New York
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am very surprised at the rating this hotel has. The common areas and lobby are worn and don't look very clean. Our room was smelly and dirty and dark. Needs to be remodeled, and better lighting. The mattress seriously needs to be replaced, very sagging . The AC/fan was a joke. One night it would not even come on.... More

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your review on the Holiday Inn Express Toronto downtown. Please accept our sincere apologies for the inconveniences experienced during your stay. We do respect your opinion and are distressed that the cleanliness of the hotel was not to your satisfaction. We set very high standards for our housekeeping department and are consistently performing quality... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights in August, last minute booking. Have to say it is a great hotel right in the Old Town near plenty of Restaurants and Bars (though very quiet). Whilst the decode is a little dated, the hotel is very clean, the rooms quite large and the staff are very very sweet and helpful. It is... More

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Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The staff were friendly and as helpful as they could be. The location is in a run down area which matches the exterior and interior. There were weeds over taking outdoor planters and the hotel hasn't been updated for at least 25-30 years. The blanket on my "bed" was ripped, the wallpaper in the room was peeling and the room... More

Was this review helpful? Yes 4
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your review on the Holiday Inn Express Toronto downtown. Please accept our sincere apologies for the inconveniences experienced during your stay. Your comments and scores are one of the best tools we have for maintaining the highest level of comfort and service that our guest expect and deserve. We want our guests to have... More

PembrokePinesFl
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is close to everything and the Subway too. We took the subway from the airport to the hotel for $2 each person. We bought the "hop in hop off" bus and enjoyed the beautiful city. The rooms are very small for a family of 3. But it is clean and has free wifi.

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We truly appreciate you taking the time to comment on your recent stay. Thank you so much for your really nice review. We appreciate your business and hope to see you again soon! Tariq Azad More

Yaoundé, Centre, Cameroon
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice clean hotel in a great location (proximate to all of downtown Toronto's many attractions and restaurants). Very comfortable beds, big rooms (space for yoga!). Hot breakfast included, though the "breakfast room" was often chaotic. Too much time spent waiting for the elevators, but the 14th floor was quiet with views of the city. Helpful staff, big-screen TV. Very... More

Was this review helpful? Yes
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn Express Toronto Downtown. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will sure to share your comments, with my guest services team. I hope we will have the pleasure of serving you again in the... More

Hamburg
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We only stayed for one night at this hotel. We were able to check in earlier than check in time, which was great. The room and bathroom are really big and the queen bed was very comfortable. The breakfast was good, lots of choices but the plates were all made of plastic which was a little bid weird. The hotel... More

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you taking the time to write such a nice review of the Holiday Inn Express Toronto Downtown. It is always a pleasure to hear that our guests are pleased with their accommodation while staying with us. Our location is truly a gem as we are within walking distance to much of what Toronto has to offer... More

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Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 
Number of rooms
196

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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