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Holiday Inn Express Toronto Downtown

2.5 of 5
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111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
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Holiday Inn Express Toronto Downtown
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Ranked #55 of 140 Hotels in Toronto
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5 of 5 stars reviewed yesterday
Steven C Earls Barton
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748 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Earls Barton
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here with my wife on our tour of American and Canada. We were welcomed by a lovely gentlemen at reception (although I can't remember his name, sorry) and booking in was a breeze. We were also given an excellent map that showed the team routes and layout of Toronto. The receptionist also marked out points of interest, places... More 

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Racine
Top Contributor
73 reviews 73 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for two nights. This hotel has a great location right downtown within easy walking distance of restaurants, shopping and sight seeing. The hotel was busy but we had no problem getting elevators etc. Our room was a little dated but clean. They only have queen size beds, would have preferred a king but it was comfortable. Breakfast was... More 

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Leicester, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel was good value for money in a central location and the rooms are decent size and clean. Bathrooms are a little dated but clean. Breakfast was great. Would stay again. Free wifi worked well too. Friendly staff. Dylan helped organise put excursions at very short notice.

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued guest, The Holiday inn express downtown Toronto thanks you for choosing to stay with us and for taking the time to review our property. We are delighted that our front desk staff was able to get you into your room efficiently and that you enjoyed your experience with us. We hope to have you back on your next... More 

Columbus, Ohio
Top Contributor
204 reviews 204 reviews
17 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for three nights. First time visitors to Toronto. Right off the bat I was taken aback by the parking fee. Not that I dont expect to pay for parking in a large city but when I made my reservation the parking was not included in my reservation price. So I was taken aback when we arrived and... More 

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TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued guest, Thank you for your candid feedback regarding the Holiday inn express downtown Toronto. We regret that you experienced inconsistencies during your stay but are proud that you thought so highly of our staff, breakfast, cleanliness and beds quality. We aim to provide the highest level of satisfaction to all our customers and your feedback is key for... More 

Nahariya, Israel
Top Contributor
86 reviews 86 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My conference was at the Metro Convention Center, and the Holiday Inn Express cost about half of the conference hotel. It was well worth the twenty minute walk. I was on the eleventh floor, with a view of downtown skyscrapers. The three elevators were quick and adequate for the hotel. The room had adequate storage, a renovated large bathroom, A... More 

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TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued guest, Thank you for your recommendation of the Holiday inn express downtown Toronto. We are pleased that you enjoyed our hotel service as well as our unbeatable location. We would be honored to have you stay with us again in the near future. Thank you More 

Top Contributor
89 reviews 89 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was a clean hotel with a good location. We walked almost everywhere during our stay and always felt safe. The staff wasn't the friendliest but I've had worse. On the website they advertise a gym, however, they do not actually have one on-site. You have to go down the street and pay to use any sort of gym. Not... More 

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TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued guest, Your feedback is welcome at the Holiday inn express downtown Toronto. Although we are always disappointed to hear that someone's stay was not to their satisfaction. We appreciate knowing what issue you experienced so that we can take the appropriate steps to correct them. Please accept our sincere apology. Again, thank you for your valuable feedback which... More 

Ljubljana, Slovenia
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a good location to Explore Toronto Downtown. CN tower and other attractions are within walking distance to the hotel. This is a big plus of this hotel. Room was clean but a bit " tired ", thats way I decide to rate It average. There is a small room for a breakfast but they manage to offer... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued guest, The Holiday inn express downtown, Toronto appreciates you taking the time to review our property. We are pleased to know that hotel location suited you. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel room. We look forward to significantly raising the level of comfort and guest satisfaction throughout... More 

Greater Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Situated within Old Toronto and within walking distance of the city centre this hotel has nearby restaurants and older buildings at its doorstep. The rooms are spacious & clean. The beds are comfortable. Our air conditioner was a little noisy but it didn't hamper our experience at all. Breakfast was well provided for and replenished promptly.

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TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear valued guest, Thank you for taking the time to post a review of your most recent stay with us. It appears that you were able to take advantage of many of the hotel amenities and our fantastic location. We look forward to your return. Thank you More 

Ontario, Canada
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked into this Inn because we were in town for surgery at St. Michael's Hospital. Apparently there are many who book in for the same reason and the hotel staff actually asked how my partner was doing after surgery!!!! Of course it is typical Holiday Inn, but it is a brand we have come to trust...no surprises. The breakfast... More 

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TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear valued guest, The Holiday inn express downtown Toronto appreciates you taking the time to review our property. We are thrilled that our associates and facility were able to exceed your expectations. We are proud to be your hotel of choice in Toronto and hoping you partner will get well soon. Thank you More 

London, ON
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a 'typical' Holiday Inn express in terms of the amenities and standard rooms, very few frills... but I just cannot recommend this one more highly! Being a quiet person when I checked in I requested a 'very quiet floor' - away from any wedding parties, elevators, ice machines etc. They kindly put me on the 14th floor, (Room... More 

Was this review helpful? Yes 1
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We are grateful for your gracious review of the Holiday inn express downtown Toronto. We are pleased that we are able to exceed you expectations and we look forward to welcoming you back on your next trip to Toronto. Thank you More 

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