We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 142 Toronto hotels

Novotel Toronto Centre

3.0 of 5 Hotel   |   45 The Esplanade, Toronto, Ontario M5E 1W2, Canada (Downtown Toronto)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
20%OFF + room upgrade
Save Saved
You added Novotel Toronto Centre to your Saves list
Novotel Toronto Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
71%
Ranked #47 of 142 hotels in Toronto
A recent review
5 of 5 stars Reviewed March 23, 2009
swtravel Bath
  • Overview
  • Reviews (1,120)
  • Photos (185)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (97)
  • Location
  • More
true
Write a Review

1,120 people have reviewed this hotel

Traveler rating
    259
    523
    215
    71
    52
See reviews for
239
322
93
201
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Novotel Toronto Centre
See the most recent reviews
Bath
Top Contributor
55 reviews 55 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 23, 2009

After reading the recent reviews on Trip Advisor, I was really concerned about our stay there. However, it turned out to be wonderful - almost like we were in a different hotel from the previous raters. Highlights: - excellent service - they accomodated every request very quickly - no problem with garage - our room was on the 8th floor... More

Was this review helpful? Yes
Ontario
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2009

As so many of the reviews here state, not the greatest hotel in the area for the star level. Pros - beautiful med. sized lobby, great location near great pubs and ACC, free wifi Cons - rooms quite dirty, bathrooms had mold on the ceilings, found glass shards unvacuumed on our carpet, unshampooed rug smelled of a spilled cup of... More

Was this review helpful? Yes
Ottawa, Ontario
1 review
2 of 5 stars Reviewed February 20, 2009

We've had so many issues, where to begin? We chose Novotel Toronto because it wasn't too expensive and was conveniently located. When we first came in, their automatic doors were out of order so I struggled to get in. As we took the elevator we noticed that it wasn't going anywhere, they forgot to tell us that we had to... More

Was this review helpful? Yes
Chicago, IL
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 8, 2009

We reserved a king bed and were given a queen smoking room. It took some pleading for them to honor our reservation. They ended up kicking someone off their reservation to give us the room we reserved. The rooms were very creepy and filthy. Despite online details about updated rooms with modern touches, the rooms were smelly and decrepid. Parking... More

Was this review helpful? Yes 2
NY
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 21, 2009

Wonderful hotel, great location, reasonable price, BUT the parking garage experience ruined it for us. Vehicle vandalized, window smashed, ransacked, stole license plates. Spent 6 hr in hotel lobby waiting for police report and new window for vehicle. Hotel staff were not supportive and never offered us even a water bottle in those 6 hr. Talking to others revealed that... More

Was this review helpful? Yes 1
Melbourne
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed January 8, 2009

Our stay was a brief 2 night stay but even that proved too much. Reception staff and door men polite and courteous. Reception area and general hotel vicinity appear acceptable. Handy having a store to the immediate left of the entry with a supermarket right around the corner. We were shown to our first room and the corridor immediately smelt... More

Was this review helpful? Yes 2
Wallaceburg, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 7, 2009

We had tickets to the Maple Leaf vs Senators game Jan 3/09. We chose the Novotel because it is a short walk to the Air Canada Centre. We had a room on the 7th floor with a comfortable king sized bed. It was not a huge room but ok for the 2 of us. The room, including the bathroom, was... More

Was this review helpful? Yes
Annandale, NJ
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 27, 2008

This hotel is in a great location in downtown Toronto with restaurants, bars, stadiums, theater, etc. all nearby. Staff is well trained and rooms are well appointed. They absolutely need to get a valet service going!! The hotel parking is a disaster!! The single worst parking set up I have seen in 25 years of travelling and I travel 100... More

Was this review helpful? Yes
Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 19, 2008

We stayed here for 3 nights as the third leg of our honeymoon and found the hotel to more than live up to our expectations. We were upgraded to a "Superior" room with a glorious super-kingsize bed, large bathroom (with electric blind!) and all the usual facilities. The room was spacious, clean and comfortable. The hotel is ideally located for... More

Was this review helpful? Yes 1
Saskatoon, Canada
2 reviews
5 of 5 stars Reviewed November 14, 2008

I had the pleasure of staying at the Novotel Toronto Centre for 11 nights in November and had no complaints whatsoever. The staff were all very helpful. The housekeepers were great and worked around my schedule, the concierge was excellent with helping me find the places I needed to go to and suggesting activities to occupy my spare time. The... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Novotel Toronto Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Toronto Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto Centre 3*
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Travelocity, Orbitz, Booking.com, Priceline, Tingo, Hotels.com, Reservation Counter, Cheap Tickets, TripOnline SA, BookingOdigeoWL, Otel and Venere so you can book your Novotel Toronto Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel

185 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (165)
Viewed
Room/suite (39)
Viewed
Bathroom (18)
Viewed
Hotel & grounds (34)
Viewed
View from room (7)
Viewed
Dining (6)
Viewed
Pool/beach area (2)
Viewed
0:44
Videos (1)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Toronto with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#36 Family Hotel in Toronto #37 Romantic Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 
Number of rooms
262

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Novotel Toronto Centre and other travelers.
2 questions
Ask a question
A TripAdvisor Member
1 month ago

See all questions (2)

Questions? Get answers from Novotel Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer