I booked our stay here using Hotwire so didn't specifically choose this hotel. On arriving the underground car park $20 a night + tax was easy to find and had a lift connected to the hotel which was handy. At the reception desk I was told there were no doubles left (non smoking) and if I wanted double room then... more

A friend and I were in Toronto for five days/four nights to do the tourist thing and selected the Novotel based off of online reviews - the room was spacious and clean and the bathroom was updated as well. The only negative aspect of our room was the view - one side of the building would look at a condo... more

Me and my fresh wife were in honeymoon - so that toronto was visited by us only for the purpose of u2 concert. the hotel location and the breakfast were very good, but those were the only good things that i have to say. the problems: we checked in on 7 pm, and were looking only for nice and clean... more

We chose this hotel because of it's close location to the Air Canada Centre. Considering we are only staying there to sleep after a concert, we didn't expect too much. The front desk staff were really nice (hotel didn't have bell hop though). The room was a pretty good size and the bed was comfortable. The room was a bit... more

We arrived after a flight from the UK only to find we had a problem with the adjoining family room, it was about 4 doors away! The girls moved in with their grandma for the first night, and the front desk staff were willing to move them onto a different floor the next day . We decided to leave them... more

Arrived at 10pm with a reservation for room with 2 queen beds. We were told they were all gone. We can upgrade you to a king bed. I am sorry but 2 straight males do not want to sleep in a king bed. My buddy had to sleep on cot and was very uncomfortable. Desk clerk did not seem to... more

Stay here at your own risk...the shiny exterior covers up the poor service! We stayed at this hotel from 9/10-9/13 during the Toronto Film Festival. I will not fill my review with lots of emotion or dramatics....just the facts. My thoughts? Negatives *DO NOT PARK AT THE GARAGE PARKING ADVERTISED BY THE HOTEL!!! We were instructed to park on level... more

I was attending a conference held at the Novotel Toronto Centre, and was following it up with a vacation with my spouse. The hotel is fairly conveniently situated, close to Union Station (about a 10-15 minute walk, less if you know your way around, which we do). The location is convenient to some nice restaurants, both chain and non-chain, some... more

My wife and I were visiting family in Kingston, from England, and had booked two nights stopover at the Novotel on the outward journey, and one night two weeks later on our return. We booked through Canadian Affair at the same time as our flights, and the price seemed very reasonable. We had noted some of the Tripadvisor comments -... more