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Novotel Toronto Centre

3.0 of 5 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
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Novotel Toronto Centre
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Novotel Toronto Centre
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1,234 reviews from our community

Traveler rating
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    234
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Spent one night. Great location across from bars on the Esplanade and close to St Lawrence Market and Union Station and short walk to Eaton Centre. You have to pay extra for parking $28 plus tax. Expensive for one night stay. Rooms clean but you could see previous stains on duvet cover. Staff was friendly but thats all. No mold... More 

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Toronto, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel for a business conference. The room were very nice and clean. all maintenance and cleaning staff were very friendly. The location is very good! <10 minute walk from Union Station. 5 minute walk from St. Lawrence Market and TTC. Very close to Harbour front and Toronto Island Ferry. The Hotel is nice, but I had more... More 

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GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for all your feedback, both positive and constructive. We will take your feedback into consideration when it comes to future planning. More 

Ontario
Top Contributor
70 reviews 70 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here twice over the summer and have no complaints. The second time we brought our dog with us and were pleased to receive a "doggie bag" with a leash, stoop and scoop bags and a collapsable water bowl. The room was clean and confortable on both occasions and the hotel is located close to the market, restaurants and other... More 

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GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

We greatly appreciate your review. I’m overjoyed that we could accommodate both you and your furry friend! We hope to see you again soon. More 

Hyvinkaa, Finland
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

If i´m going another time to Toronto, this is my Hotel. Location is superb, Union station, AC center, CN tower and shopping centers are in walking distance. Rooms are big and everything is very clean. Breakfast is very good and hotel staff help us when we need something.

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GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thanks for your kind review! I’m glad that our friendly service and central location could serve you well. More 

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Thus was my first time at a Novotel. I picked this hotel when I was in town for business because of the reviews and how great the breakfast was supposed to be. While the breakfast was above the average hotel continental spread, the poor housekeeping, thin walls, rude front desk service, and old rooms did not make it worth it.... More 

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GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

We apologize that you encountered some issues during your stay. It is never our intention to provide guests with a subpar experience. However, thank you for bringing these matters to our attention. More 

Winnipeg, Canada
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel in Toronto because the location and the room rate were good. The lobby and the restaurant are very beautiful and recently redecorated. Our room was booked with a CAA rate. It was right next to the elevators. It was long and narrow and the décor can be best described as tired. The hotel was very, very... More 

Was this review helpful? Yes 1
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thanks for your candid review. While it’s great that we could provide you with a centrally located place to stay and a delicious breakfast, I am sorry that we missed the mark in other ways. Please rest assured that I will be sharing this feedback with our team so that we might make improvements going forward. More 

New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Basic business class corporate hotel with comfortable bedding and down comforters. Large room and bathroom. The fitness room and indoor pool was nicer than we expected. Food was decent in the restaurant.

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GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your four-star review. I am happy that you found your stay with us to be a comfortable one. We hope to see you again soon. More 

Toronto, Canada
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here over night after visiting the Christmas Market in the Distillery District. The hotel is a 15 minute easy walk to the Market and some great pubs across the street so you don't have to go very far to find a place to go out to. When we checked into our room we could here a dog barking... More 

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GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thanks for your positive review! While I apologize for the inconveniences you experienced during your stay, I’m glad that we could rectify your situation in a professional manner. We hope to serve you on a future stay in Toronto. More 

Red Deer, Alberta
1 review
4 of 5 stars Reviewed 2 weeks ago

I love staying here! This was my 11th year while I am in Toronto for business. I am always greeted warmly by the front desk staff and all of server's in the restaurant and bar. I feel safe and secure. Beds are comfortable! My room was a little noisy this year and I was transferred to a quieter area of... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Cynthia, we are truly honored that you have continuously stayed with us during your trips for more than a decade! I’m so happy that our friendly staff and guest rooms could help you feel safe and comfortable while in Toronto. Thank you very much for your review and your continued patronage. More 

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Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, ACCOR, Priceline, Cheap Tickets, Hotels.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Novotel Toronto Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel
Hotel Style:
#35 Family Hotel in Toronto

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