Near St Lawrence Market, 5 mins walk from Union Station, 10 mins walk to the harbour area, this hotel is in a very convenient location. I can't really fault this place, the staff were wonderful and extremely friendly. The rooms are a good size, comfortable beds, spacious bathrooms and despite the liveliness of the area, very quiet at night. Good... More

The hotel is located between the water front promenade and central Toronto. If you want the best of both worlds within 10-15 mins walking distance in each direction, this hotel is very conveniently located. The rooms are spacious and clean. Annoying though that you cannot open the windows for fresh air but I guess this is common for many hotels... More

The hotel was conveniently located in downtowm Toronto near all main attractions. Rooms were OK however tea making facilities were totally inadequate with only a coffee maker to provide hot water for tea. Water through these coffee makers is not hot enough for tea. I also had to provide my own tea and milk as the selection was not to... More

This hotel is close to Union Station for trains and subway and is also close to the main shopping area. A bit of a mess in the surrounding streets because of ongoing roadworks but the hotel was clean, quiet and pleasant. Reception staff were helpful and the check-in quick as I had already reserved through Accor. My room was adequate... More

I recently stayed at the Novotel in downtown Toronto (35 The Esplanade). When I checked in, I paid for the parking pass at a cost of $25.99. I then asked the lady at the front desk for some sort of proof of payment to display on my car dashboard and she said "Don't worry, the parking attendant will know that... More

I stayed at this novotel and it is cleaner then most Toronto hotels . They need to up date there old school TVs .. The hotel is in a good location ..staff are nice hotel is clean I will be back. More

I like Accor hotels as you are usually sure what you are getting. In terms of Novotels I have stayed in this ranks near the bottom of the list. The room was dated in terms of decoration, especially the bathroom. The size of the room was fine but the TV was cathodic! and the reception was awful. Haven't seen that... More

A couple of co-workers and I stayed here in early 2012 for one night and we all agreed that we would never stay here again when in Toronto. The service staff treated us like we were a thorn in their sides if we asked questions about the surrounding area (entertainment, restaurants, ect...) The rooms were decent but the walls were... More