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All 142 Toronto hotels

Novotel Toronto Centre

3.0 of 5 Hotel   |   45 The Esplanade, Toronto, Ontario M5E 1W2, Canada (Downtown Toronto)
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Ranked #47 of 142 hotels in Toronto
A recent review
5 of 5 stars reviewed yesterday
poppy512014 Wantage, United Kingdom
  • Overview
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1,123 people have reviewed this hotel

Traveler rating
    261
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    215
    71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Wantage, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

Very helpful reception staff and my room was so comfortable. Ideal location for sightseeing and local restaurants also the airport is only a short taxi ride away. Free wifi in rooms and nice seating area in lobby.

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Windsor, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Novotel Toronto Centre is in a great location and is reasonably priced considering it is located in downtown Toronto. We stayed in a double queen room which was quite roomy with a decent sized bathroom. The bathroom could use a refreshing but it was clean and fully functional. We didn't eat at the hotel because there are many restaurants/bars... More

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Durham
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good hotel in a great location. Very central with lots of restaurants and pubs nearby. A short walk to Lakeshore. Very close to town centre and all the shopping. Rooms are good. Aircon is great. Free WIFI in rooms.

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Denny, Stirlingshire
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We visited Toronto 8 years ago and stayed in a couple of hotels there and in Niagara. This was the pick of the Toronto hotels. When we went back this year my wife was only looking for one location. It's easy to get a taxi from the airport and right in the heart of things downtown. Central for the harbour,... More

Review collected in partnership with Accorhotels.com

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GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

I am glad you decided to stay with us after eight years, especially since we know you have many options when choosing a hotel in Toronto. We hope you will decide to book a return stay in the future. More

Ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The location can't be beat, right downtown, a stone's throw from the St Laurence Market. And the lobby and restaurant were perfectly reasonable. But having stayed at other Novotel properties, this one seemed weak in the actual room. The decor was tired and dreary, and the electrical not up to speed. There were no accessible outlets anywhere near the bed,... More

Was this review helpful? Yes 1
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you very much for the review. While it pleases me to read that our central location was to your liking, I apologize that our guest rooms did not meet the Novotel standards with which you are familiar. I will let our team know of your feedback. More

NC
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed in the hotel for 2 nights while extensively traveling in Canada this summer. The worst experience through the whole travel. Once checked in our supposed to be nonsmoking room had heavy tobacco smell. We didn't even move into the room as I went back to the reception and asked for another room. Second room didn't smell tobacco but... More

Was this review helpful? Yes 2
GM-Janak, Manager at Novotel Toronto Centre, responded to this review

Dear Verzo, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. . In regards to the parking issue, please note that we do not own the public parking under the hotel but have negotiated preferential rates for our guests as a courtesy. There are huge signs in the parking and... More

Limerick
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is 10 minute walk from train station, rooms were spacious and clean staff were very helpful. We could walk everywhere we wanted to see, and some excellent restaurants very close by.Would have no problem about staying here again.

Was this review helpful? Yes 2
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Your kind words are sincerely appreciated! We hope your next stay is sometime soon. More

Niagara
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Novotel Toronto Centre this week for one night. As a former Torontonian I think it has the best location, close to the Harbourfront activities, close to Yonge-Dundas and within walking distance to CN Tower, Air Canada Centre, Entertainment District etc. I like that there are a variety of eating establishments right across the street and the St... More

Was this review helpful? Yes 1
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for feedback. I would like to apologize for providing you with less than stellar guest rooms and service. It is always our goal to exceed our guests’ expectations, and it sounds as though we did not come through for you. I will let our team know of your comments and we will see how we can improve our... More

Rio de Janeiro, RJ
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well located right in front lots and nice restaurants and Metro Supermarket. Three steps to Major Queend St and CN Tower. Rooms are nice, spacious, nice bathroom but be sure to find yourself a non mold/smoking smell room. Also don't trust on wake up calls - they just don't happen...

Was this review helpful? Yes 2
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your review. I sincerely apologize that our guest rooms and service were not to your liking. We aim to exceed the expectations of our guests, and I am very disappointed to read that this was not the case during your stay with us. More

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Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto Centre 3*
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Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#36 Family Hotel in Toronto #37 Romantic Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 
Number of rooms
262

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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