We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Toronto Centre

Hotel website
Hotel deals
45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Special Offer
Exclusive 20% discount
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel Toronto Centre
Professional photos View all
Browse nearby
Novotel Toronto Centre
Add Your Review

1,300 reviews from our community

Traveler rating
    301
    608
    248
    85
    58
See reviews for
270
379
101
250
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1300)
  • Mar-May only
    (254)
  • Jun-Aug only
    (372)
  • Sep-Nov only
    (400)
  • Dec-Feb only
    (274)
All months
Thunder Bay, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It is close to the water front and the A.C. center. Walking distance to many types of places to eat as well as the hotel itself .We were to late to get the breakfast buffet special for 5 dollars.We did eat breakfast there and it better than average .The pool area overall was good. Our room was okay but starting... More 

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you very much for your frank review, Tom. While I will take your feedback to heart regarding our guest rooms, I am very happy that our central location served you well. More 

Holland Patent, New York, United States
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here because it was close to the Air Canada Center to watch the San Antonio Spurs and the LA Clippers. The hotel was very nice. There was no free breakfast or free parking. It was located near several great restaurants and the Farmers Market. The parking was $28 per day on site. The pool was nice but it only... More 

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you very much for your review, and for sharing photos with your fellow travelers. I'm glad we could provide you with a nice place to stay during while you attended the Spurs/Clippers game. We will look into how we can improve our pool area in the future. More 

Peterborough
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have always liked staying here when in business downtown. Pros -Good location - usually handy to Union Station -Good food -Great staff -I tried the laundry service - fast and reasonably priced -Swimmable pool -Parking and WiFi -Cheaper than the big ones to the west -Premium toiletries Cons -Esplanade was blocked due to construction- Front St is a war... More 

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

I appreciate your honest review, Pizzaknight. Unfortunately there is not a whole lot we can do about the construction in the area, but we will take into consideration both your positive feedback and constructive criticism. Thank you. More 

Leeds, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Good quality Downtown hotel within walking distance of Union station and St. Lawrence Market/Old town. Excellent quality food served in the restaurant and good Canadian draught beers available. Free wifi and large flat TV's. Staff extremely friendly and helpful. Not particularly good views but they are hard to come by in Toronto.

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you very much for your kind words, Aventura53. We are very proud of our dining options and it's wonderful to learn that you enjoyed them. We hope to see you again in the near future. More 

Wasaga Bea
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent the first two days of March Break at this Hotel... we went back because we had a fantastic experience last year and we just could not find another comfortable hotel within walking distance of the ACC, St. Lawrence Market., Yonge Street shopping and great restaurants on Front Street....we decided to eat breakfast and dinner at the Cafe Nicole inside... More 

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you so much for your positive review! I am so proud to read that you enjoyed much of what we had to offer, from our central location to our well-kept amenities. We hope to see you again soon. More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Check in was easy, the hotel was in a great location close to restaurants and the main train station, and the room was clean and well maintained. We got a good deal for staying a few nights. Was a little disappointed the night we arrived - room service closed up 10:30pm I believe? Frustrating given how jetlagged I was. Despite... More 

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

We thoroughly appreciate your positive review. I'm glad our speedy front desk service and central location could serve you well. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We've come to Novotel for several couples trips. We have children and not always easy to get away on a budget. The prices are great, location is fantastic and the hotel is great for what you pay for. The room was clean and a decent size. Restaurant has a great breakfast. Location is within walking distance to union station and... More 

Was this review helpful? Yes 1
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you so much for your five-star review. The highest complement we can receive is a repeat guest, so it means so much that you and your companion have chosen to stay with us time and time again. We hope to see you again in the coming years. More 

Stratford, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right on the esplanade . The street has several bars , pubs and restaurants . The hockey hall of fame is just around the corner and so is younge street. I always use this hotel when I'm in town for Jays games and stay overnight . It's very close to the Union Station and just a few... More 

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you very much for your kind words and your recommendation. There are so many hotels in the area to choose from, so it certainly means a lot to us that you have continued to stay with us over the years. We hope to see you again in the future. More 

Windsor, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I forgot my toothbrush the front desk brought on up right away. The room was pleasant and clean, but nothing too memorable. The front lobby was well organized but not very inviting. When I was there. the construction made my stay a bit noisy. Good location.

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you very much for your review. I am glad that our staff could help prevent any inconveniences during your stay. More 

Cornwall, Canada
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for one vending with a party of 7, staying in three rooms. Fairly expensive (160 CDN/night - Thursday) rooms were all on the smaller side with no real extras. Beds were fairly comfortable. Outside could use some tidying up - burning ashtray, beer cans laying around. Decent stay. Do yourself a favour and stay at a decent 3 star... More 

Was this review helpful? Yes
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

We appreciate your thoughtful review. We will take your feedback to heart and see how we can improve our property maintenance. More 

Questions? Get answers from hotel staff and past guests. Ask a question

213 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (183)
Viewed
Hotel & grounds (37)
Viewed
Room/suite (47)
Viewed
View from room (9)
Viewed
Bathroom (20)
Viewed
Dining (6)
Viewed
Pool/beach area (2)
Viewed
0:44
Videos (1)
Viewed
Other (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Dining (7)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question