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Novotel Toronto Centre

45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
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Novotel Toronto Centre
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Novotel Toronto Centre
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1,339 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Windsor, Canada
Top Contributor
61 reviews 61 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

My girlfriend and I stayed at the Novotel on The Esplanade in downtown Toronto during Memorial Day weekend. She had stayed previously at the North York location so we decided we'd give this one a try. First of all, the location in Old Town Toronto is excellent. Minutes from St. Lawrence market, right across the street from some excellent pubs... More 

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Playa del Carmen, Mexico
Top Contributor
86 reviews 86 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

The rooms are clean and a good size, but very tired. Seriously in need of an upgrade. Free basic wifi is good for most uses. Staff are friendly and helpful. Underground parking with easy access to the hotel lobby. Good variety at the breakfast buffet. Dinner not so good. Certainly would stay there again, it is a very good location... More 

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perth weastern australia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we arrived after along 15 hour flight from Hong Kong after a 8hour flight from Perth Australia ,the drive from airport to hotel took 2hours due to the freeway being closed. The check in was smooth as no problem. Bed was made even had a top sheet in the closet if required .The hotel restaurant was reasonable priced the food... More 

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London, United Kingdom
Top Contributor
311 reviews 311 reviews
46 hotel reviews
251 helpful votes 251 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were upgraded to the 'best' room in the hotel on the 9th floor at the end of a corridor. However, there was still noise from the Irish bar across the road even though we were facing the back! The room was large and clean but basic and the bed fairly comfortable. The gap under the door is large as... More 

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Thunder Bay, Ontario
1 review
2 of 5 stars Reviewed 1 week ago

I chose this hotel because I had really enjoyed the Novotel in ottawa. Unfortunately the bathroom in my room hadn't been cleaned (obvious urine marks on floor in addition to other indicators) and the bathroom door was partly splintered, seemingly due to someone trying to break down the door. The staff did move me to a new room upon my... More 

Review collected in partnership with Accorhotels.com

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Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was picked due to the proximity of work, though in the midst of city construction all around you cannot fault them for that. Walking into the Novotel the lobby is fresh, new age, with a zen like quality. Reception was very courteous throughout my entire stay. I was handed my room key and expecting a diamond in the... More 

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Toronto
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I just spent a couple of days at the Novotel for a work function. The hotel is in a great location with several restaurants and bars directly across the street. Check in was easy and efficient. I got a king room, which was nicely appointed (in-room safe, flat panel tv, desk, blackout curtains). Although you can tell that this is... More 

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GM-Janak, Manager at Novotel Toronto Centre, responded to this review

Thank you for taking the time to write a review of your stay with us. I am pleased to read that you enjoyed our hotel overall. We do apologize about the issues you encountered with parking. We will certainly share your comments regarding that situation with our team so we can ensure future guests do not have to endure that. More 

Toronto, Ontario
1 review
4 of 5 stars Reviewed 3 weeks ago

Couldn't ask for a better location, across from strip of bars and walking distance to the Distillery district. Room was basic but modern and had some nice touches like Nespresso machine and shower with window into the room.

Review collected in partnership with Amoma.com

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GM-Janak, Manager at Novotel Toronto Centre, responded to this review

We're pleased you enjoyed our central location and modern amenities. Hope to see you again if you should visit Toronto. More 

Whistler, Canada
Top Contributor
99 reviews 99 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

5-10 min walk from main train station this hotel is very accessible. We had a room with two queen(or double) beds and was very comfortable. Front desk staff very pleasant and stored our bags. Also great at recommending places to eat. Gym was well equipped for a small hotel. We did not have breakfast included as we like to explore... More 

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GM-Janak, Manager at Novotel Toronto Centre, responded to this review

We're pleased you enjoyed our central location, and friendly/helpful team members. We hope you enjoyed exploring Toronto! More 

Arezzo, Italy
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This time the room was at the 9th floor, top floor I think, very well kept. The room was large, clean, quiet, well equipped with an efficient free wifi, tv and all the amenities promised by the group. Not a great view from the window however, because of the multi-storey lot. Cleanliness might be the title of my comment. Even... More 

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GM-Janak, Manager at Novotel Toronto Centre, responded to this review

We're pleased you enjoyed your stay with us on this occasion. Thank you for taking the time to provide us with feedback. More 

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