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All 141 Toronto hotels

Novotel Toronto Centre

3.0 of 5 Hotel   |   45 The Esplanade, Toronto, Ontario M5E 1W2, Canada (Downtown Toronto)
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Ranked #45 of 141 hotels in Toronto
A recent review
3 of 5 stars reviewed 1 week ago
Travelingmelinda Dallas, TX
  • Overview
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1,105 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Rio de Janeiro, RJ
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Well located right in front lots and nice restaurants and Metro Supermarket. Three steps to Major Queend St and CN Tower. Rooms are nice, spacious, nice bathroom but be sure to find yourself a non mold/smoking smell room. Also don't trust on wake up calls - they just don't happen...

Was this review helpful? Yes 1
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is an embarrassment for any Canadian that suggests this tired old barn of a hotel to international guests. Normally Novohotel is reliable for quality, but this location is ten years over due for a total Reno. My room stinks of some perfumed order mask and the corridor has an equally pungent and just as repulsive but different Oder.... More

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Dallas, TX
Top Contributor
95 reviews 95 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

The thing that saved the day was the location from which we could walk to St Laurence Market, to the harbor and ferry terminal and to eating choices. The parking was expensive but the good news was that we had convenient in-out privileges without waiting for a valet and could remain parked until midnight of our check-out day. Fortunately we... More

Was this review helpful? Yes 1
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Thank you for all of your feedback. While I am disappointed to read about the inconveniences you experienced during your stay with us, I am happy that you enjoyed our central location and attentive staff. I will let them know of your comments so we can refine our offerings. More

north yorkshire
Top Contributor
60 reviews 60 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with our 9 year old son at the beginning of an 11 day holiday to Ontario. It is ideally situated and is within easy walking distance of the CN tower, Ferry to Central Island etc. we used the tubes and buses and these can be accessed close by. Our room was large with 2 queen sized beds,... More

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GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

I am thrilled that we could provide you and your family with a wonderful place to stay in the heart of Toronto! There are plenty of hotels to choose from around the world, and we are honored that you continue to stay with Novotel. Thank you! More

Moss, Norway
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a very good location with walking distance to a lot of Toronto attractions. It is highly affordable, very good value for money, and they serve a surprisingly good breakfast! We had a good night's sleep with little noise despite our window facing the street. Our room was a bit dated, but overall we had a very pleasant... More

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GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

I am elated that our team could provide you with a quiet, comfortable stay in the heart of Toronto. The next time you are in the area, I hope you will stay with us. Thanks for your review! More

Grimsby, Canada
Senior Contributor
35 reviews 35 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to stay at the Novotel due to it's location, cost and my past Novotel experiences in Beijing and Korea. I booked a regular room and we were surprised when we arrived to learn we had been upgraded to an executive room. Honestly I'm not sure what makes a room executive... the Nespresso machine? The desk? I don't know!... More

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GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Your thoughtful, in-depth review is appreciated. I am happy that you found our guest rooms comfortable and breakfast delicious! Thank you very much. More

Fareham, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is in great location. There are loads of restaurants in the surrounding area including the Spaghetti Factory right outside. Despite this we heard no noise at all in the 3 nights we stayed. Younge Street is 2 streets away so its a really simple 10 minute walk to the Eaton Centre and the main tourist centre. The room... More

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GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your positive, in-depth review! I’m very happy we could provide you with a comfortable place to stay in the heart of Toronto. More

Hinckley, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checking out tomorrow morning and its been perfect for what we wanted. Location is great..right opposite bars and restaurants..loads of choice for me and my boyfriend who enjoy a few drinks on holiday. Easy to get the airport shuttle here..get off at the westin hotel and its a 5min walk. Room is lovely..just a shame breakfast isnt included and buffet... More

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GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

I’m very glad you appreciated our central location and guest rooms! Your feedback is very important to us, so I’d like to thank you for your review. More

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Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto Centre 3*
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Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#34 Family Hotel in Toronto #39 Romantic Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 
Number of rooms
262

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Novotel Toronto Centre and other travelers.
2 questions
A TripAdvisor Member
21 days ago

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Questions? Get answers from Novotel Toronto Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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