I booked one night at Le Méridien King Edward Toronto.Front desk staff was friendly at arrival time.Soon we went up too excited since the room details were quite nice, well we were in the 6thfloor the smell in the hall was very humid and dusty soon we entered the room the same smell and very noisy since the hotel is...
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My husband and I took advantage of their Valentine special rate which included the "royal club lounge, offering hors d'huevres and beverages incl in the price of $179.00 plus taxes. What a major diasppointment !! Our room on the so called club level was small and so dated for a Meridien property. Water damaged ceiling over top of the bed...
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I have been holding weekly business meetings in the bar at King Eddie. The poor service has forced me to unfortunately find another location.
I cannot for the life of me understand why it is so difficult for the servers to do their job.
Horrible service!
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Dear valued guest:
Please accept my sincere apologies for the poor service you received in the Consort Bar. We generally receive positive feedback regarding our service from among the regular patrons of the bar and so I was surprised and concerned about the experience you just had. Your comments have been noted and shared with the appropriate members of the...
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This hotel is a historic Toronto hotel, in the best location downtown, right next to a subway station and minutes away from all the office towers and the best shopping. The staff are welcoming, the halls are airy, the rooms are big with traditional furniture. And the price is very good for a top hotel. The first time I stayed...
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Dear valued guest:
I am glad that the hotel offered a convenient location and easy access to many locations that are perfect for enjoying what the city has to offer. Thank you for posting such positive feedback as well as acknowledging our staff and complimenting the feel and ambiance of the guest rooms. I look forward to having you stay...
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Spent two nights at the Le Meridien King Edward I prepayed via priceline the front desk attendant was very polite and gave me a beautiful room with a King sized bed even though I was booked for two queens - I was alone so I was much happier with the nicer bed. It was very soft. The lobby in the...
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Dear valued guest:
Thank you for a fantastic review about your recent stay at Le Meridien King Edward. It is a delight to know that you enjoyed your stay and that we were able to meet your needs. I hope that you return next time for yet another enjoyable stay.
Sincerely,
Tim Reardon
General Manager
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From the outside this hotel has a grey and forbidding appearance. Inside the grandeur has faded badly. The mail from my travel agent described the room I had paid for as a Deluxe oversized room. (CAD 195+taxes) The check-in guy told me they had given me a lovely queen sized room with a court view. The reality was a tiny,...
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Dear valued guest:
Thank you for providing us this feedback about your experience. I am sorry to learn about your disappointing stay as I know that all of us here at the King Edward hotel are committed to providing a much better and more pleasant experience for our guests than what you had the misfortune of experiencing. I apologize for...
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The King Edward is in a great location and the place has the elegance of another time. The bar is cozy and comfortable. Order a great martini and a bowl of mac and cheese made with lobster pieces and chill out.
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Dear valued guest:
Thank you for your short yet wonderful review. I have shared your comments with the Consort Bar team and we are all thrilled. Thank you for appreciating the historical nature of our hotel. We are very proud of it.
I look forward to your future return.
Sincerely,
Tim Reardon
General Manager
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I stayed here for 6 days/nights. Standard room was very large and spacious, which was nice. Bed was very comfortable. Lobby and hotel personnel were very friendly and helpful.
A couple of the downsides were as follows:
For a luxury hotel, I expected really nice towels. Yet the towels seemed old and flat - not very fluffy. And they were...
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Dear valued guest:
Thank you for posting your comments and sharing your experience with us. Although I am happy that you were pleased with the bed and impressed with the friendly service of our staff, I am very sorry that we fell short of your expectations in several respects. I have discussed the matters with the department heads concerned so...
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No denying this place is old school. Stay with club floor benefits and it feels just like home. The building as any buildings of that age show a little aging however the original regal architecture is stunning. A few minor bumps along the way but overall a very pleasant home away from home.
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Dear valued guest:
Thank you very much for this review. I am glad that we could be a nice home away from home for you while in Toronto and I hope that we can continue to be for many years. I am also pleased to note that you enjoyed the club floor and its amenities. Additionally, thank you for appreciating...
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Had a great stay...and am still here. Just had a great workout in the very well suited gym (Bright airy...modern equipment ...chilled bottled water and towels provided).
The rooms are very large and well kept....large bathrooms....clean
And the staff is great. This is a very classy hotel with old world charm but certainly NOT old rooms. The beds were very...
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80 Reviews
727 Reviews
