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Holiday Inn Yorkdale

3.0 of 5 3450 Dufferin Street, Toronto, Ontario M6A 2V1, Canada
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Holiday Inn Yorkdale
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Holiday Inn Yorkdale
Holiday Inn Yorkdale
Holiday Inn Yorkdale
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254 reviews from our community

Traveler rating
    59
    108
    64
    11
    12
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60
34
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94
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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canada
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

What a pretentious place! The awkward parking arrangements (fee applies), the gloomy, noisy room, and to top it off the rude and incompetent receptionist, who claimed documents dropped off for me during an earlier shift were not there. Rather than doing a bona fide search and/or contacting the previous receptionist herself, she had me scrambling to contact the person who... More

Was this review helpful? Yes
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

We sincerely apologize for the dissatisfaction you had with the level of service provided by our staff. We would like the opportunity to discuss this further with you, please contact Doreen Colantoni our Guest Services Manager at Doreen.colantoni@hiyorkdale.com Armand Abitbol General Manager More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Been coming here once a year for ten years. Nothing has changed in that time. Comfy beds and good customer service. The restaurant takes a back seat though. Breakfast is great but dinner menu is outdated and overpriced. Craft beer revolution seems to have missed this place as though there is a force field surrounding it that only lets in... More

Was this review helpful? Yes
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you for taking the time to post your comments, we appreciate your feedback and will discuss in our next Executive meeting, thank you for staying with us and we hope to see you again soon. Armand Abitbol General Manager More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The location near highways and across from a shopping centre is great, and the lobby is spacious for a Holiday Inn, with a cafe, gift shop and what looks like fun activities for kids. The rooms are spacious. However: my room had no refrigerator, the coffee machines are inadequate, there are very few electric outlets, and especially with our inward... More

Was this review helpful? Yes 1
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you for taking time to write your concerns regarding your stay. We would like to discuss your experience in more detail, please contact Crystal Lambert, Reservations Coordinator at reservations@hiyorkdale.com Armand Abitbol General Manager More

Ottawa, Canada
Top Contributor
56 reviews 56 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

While in Toronto for a conference I spent four nights at the Yorkdale Holiday Inn. This hotel has been around for decades but is well maintained and very well located. It is 10-30 minutes from the airport depending on the gridlock. Of note, airport cabs work on flat rates thus they get you to your hotel the fastest way possible.... More

Was this review helpful? Yes
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you for taking the time to post a wonderful review, We aim to please all of our guests and I’m happy to hear that you enjoyed all aspects of your stay. We look forward to welcoming you back on your next visit. Armand Abitbol General Manager More

Ottawa, Ontario
Top Contributor
57 reviews 57 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located right at the 401. That's also one of its drawbacks, but we'll get to that later. I stayed here for a business trip. The staff from the moment I arrived were fantastic. They are attentive and accommodating. A real plus to the property. The hotel is located right across the street from Yorkdale Mall, so... More

Was this review helpful? Yes 1
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us. We were very happy to hear that you enjoyed the location of our property and that you appreciated the service you were provided by our fantastic team. Our full service restaurant offers both a la carte as well as our extensive buffet, our a... More

Ottawa
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Outstanding first impressions. Check in was professional, quick and well organized. All requirements such as third party billing was received and administered properly- important when its two weeks a month on the road. The room was perfect. To a busy traveller its a good bed, a good shower and good coffee support- Keurig with lots of cups. All staff are... More

Was this review helpful? Yes 1
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you for a wonderful review.We are most delighted to hear that we provided you with exceptional service and accommodations in all aspects of your visit. Thank you for staying with us and we certainly look forward to welcoming you back again and for many years to come. Armand Abitbol General Manager More

Bountiful, Utah, United States
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a business meeting and the location was convenient and the meeting rooms were nice. Service at the front desk was courteous and the room service menu & food was great. The rooms are quite dated and the bed may have been the most uncomfortable hotel bed I have ever experienced. Mattress updates are much needed.

Was this review helpful? Yes
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you for sharing your comments, I’m pleased to hear you enjoyed your meeting and our location and courtesy staff. We are currently renovating our guest bedrooms and we hope to welcome you back to experience our newly renovated rooms. Armand Abitbol General Manager More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

A very small thing, but: I left my cell-phone charger behind and the hotel mailed it to me free of charge. Thanks kindly, Holiday Inn! (also the conference centre staff were extremely helpful for the event which I was organizing.)

Was this review helpful? Yes
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you for taking the time to post your review, we are delighted to hear that you enjoyed your stay and our staff was helpful in your conference and getting your phone charger back to you. We do hope to see you again soon. Armand Abitbol General Manager More

Chatham, Ontario, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Overall, this is ok. We stayed here to visit downtown T.O. Really convenient with the Mall and subway across the street. We had a king bed room for $171. The first room we got had a musty and mildew smell that was coming from the shower curtain. We changed rooms after a few minutes. Second room was fine. The toilet... More

Was this review helpful? Yes
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you for taking time to write your concerns regarding your stay . We strive to ensure that all guests are pleased with their accommodations. I sincerely apologize for the experience you had. We would like to discuss your experience in more detail, please feel free to contact Crystal Lambert, Reservations Coordinator at reservations@hiyorkdale.com Armand Abitbol General Manager More

Hillsborough, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014

My travel companion and I spent the weekend in Toronto for Canadian Thanksgiving. We stayed at this Holiday Inn because we did not want to burden our friends. It was very nice. The beds were very cozy and the linens were very soft. We had lunch in the restaurant. It was pricey but very good. The room was clean and... More

Was this review helpful? Yes
HolidayInnYorkdale, General Manager at Holiday Inn Yorkdale, responded to this review

Thank you your lovely comments, I’m delighted to hear you enjoyed your stay with us and you were able to visit family for the Thanks Giving holiday, and visit the mall for great shopping we look forward to welcoming you back in the near future to experience all the hotel amenities. Armand Abitbol General Manager More

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Additional Information about Holiday Inn Yorkdale

Address: 3450 Dufferin Street, Toronto, Ontario M6A 2V1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Yorkdale 3*
Number of rooms: 368
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Also Known As:
Holiday Inn Yorkdale Hotel Toronto
Yorkdale Holiday Inn
Holiday Inn North York
North York Holiday Inn

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