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All 142 Toronto hotels

Comfort Hotel Downtown

3.0 of 5 Hotel   |   15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada (Downtown Toronto)
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Ranked #78 of 142 hotels in Toronto
A recent review
3 of 5 stars reviewed 6 days ago
evanescencetabby Kincardine, Canada
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  • Reviews (210)
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210 people have reviewed this hotel

Traveler rating
    22
    77
    72
    23
    16
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45
56
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Kincardine, Canada
Top Contributor
77 reviews 77 reviews
44 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We didn't pay for a room here. We had a free night with rewards. Location is great. Close enough. Easy to get to. We parked across the street for 16 overnight. Room was clean enough but needs some updating and was a very strange layout making it awkward to watch tv from the bed on the left. Would I pay... More

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Guest, Dear John, Thank you for taking the time to post your comments regarding your recent stay at our hotel.You are right about our convenient location at Yonge/Bloor in downtown Toronto .We provide clean and comfortable accommodation at the affordable price.Our guests consider us as a valuable alternative to the expensive and luxurious accommodation in the heart of downtown... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I booked a one week stay here during July through a travel agent at a very reasonable price. Our entire stay was wonderful - clean and spacious room w/ the small bathroom a very minor inconvenience.The staff was consistently friendly and gave us helpful suggestions for navigating the city. The great location has lots of restaurants and... More

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Lotus J, Thank you for sharing your experience with the traveling public on TripAdvisor.We are glad to know that you were happy with the convenient location of the hotel and the quality of your accommodation as well as the friendly and helpful staff service. We are looking forward to welcome you again in the near future. Sincerely Satish Kumar... More

Kingston, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was NOT worth $200/night. The staff were not friendly, they didn't smile when we checked in and barely acknowledged us when we checked out. The room was decent and the beds were comfy but the bathroom was so cramped you had to be careful not to hit your head on the counter when sitting on the toilet. Also... More

Was this review helpful? Yes 2
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Andrea M, Thank you for sharing your experience on the TripAdvisor following your stay at Comfort Hotel Downtown Toronto.We are sorry to hear that you did not like cleanliness and the accommodation on this occasion.Unfortunately we had a team of youngsters on the same floors as yours and it took us time to enforce our no noise policy.We are... More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel Friday August 1st. Room wasn't great. There was a hole in the closet door, the sofa bed was very uncomfortable. Very small outdated bathroom. The location is great, just steps away from yonge street. Staff very accommodating.

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Amanda A, Thank you for posting your experience on the TripAdvisor following your recent stay at Comfort Hotel Downtown. I have shared your comments with our maintenance and Executive Housekeeper to ensure the sofa bed and the closet door are serviced and necessary repairs are carried out immediately. Please accept our apology for that and we hope you will... More

Memphis, Tennessee
Top Contributor
88 reviews 88 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed July 26, 2014

This hotel is within walking distance to Bay St, Yonge St and Bloor St, right in the heart of Toronto. I chose this hotel exclusively due to location, and I got what I expected for that rate. Given the fact we are talking about the largest city in Canada in a downtown location, it was correctly priced. Of course, you... More

Was this review helpful? Yes 3
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Cannuck1964, Thank you for posting your experience on the TripAdvisor following your recent stay at Comfort Hotel Downtown Toronto.We are glad that you liked the downtown location, cleanliness of accommodation and the friendly staff. We thank you for your suggestion about the choice of TV channels.We will definitely review them next time around the contract comes up for renewal.... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 25, 2014 via mobile

My Gf and I Stayed there for 2 nights. Hotel was good. The rooms were okay but some renovations would make the rooms look good. The staff was wonderful and helpful. The hallways was so hot and the rooms was nice and cool with A/C. The price is good but in a area where there are homeless people are asking... More

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Neil K, Thank you for sharing your comments on the TripAdvisor following your recent stay at Comfort Hotel Downtown Toronto.We are glad that you liked your accommodation and the friendly staff services.Neil, we are constantly upgrading our property to ensure it looks fresh and clean and inviting.We are also preparing and making arrangements for serving complimentary full hot breakfast... More

Kingston, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 15, 2014

Lobby looks nice and it ends there. Multiple repairs in hall to room,not professionally finished. Room is worn and tired. Wall air conditioner couldn't keep up with the heat. Weird room layout. Desk to work at was a round table in the middle of the room. Wouldn't recommend for business travellers. Maybe for those looking to save a buck in... More

Was this review helpful? Yes 3
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Gary G, Thank you for posting your review on the TripAdvisor following your stay at Comfort Hotel Downtown Toronto.It is true the ceiling in the Hallway is under repair at two different places and the work is not completed yet.We had to cut open the ceiling due to an unexpected water line repair.This work will be completed by next... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2014 via mobile

Good stay we are from England this is our second stay at this hotel we will stay again next time too. Great stay again thanks (Internet great. Room good. Service good) a great place to stay for a city break just the right place from the noisy areas

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Chuck147, Thank you for writing your opinion and sharing it with the Traveling public on TripAdvisor following your recent stay at Comfort Hotel Downtown Toronto. We are happy to know that you were satisfied with your accommodation,its cleanliness and the friendly and helpful staff. We are thankful for your business and hope you will choose us again on your... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

Toronto for World Pride, our first booked accommodation was so bad when we arrived we stayed overnight and left after we located The Comfort Hotel in downtown for 4 out of the 7 nights we required. It was a start and we took it. The city was expecting over 2 million extra people than the usual 1.5 in downtown everyday.... More

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear AJClarky, Thank you for reviewing your stay at Comfort Hotel Downtown Toronto and sharing it on TripAdvisor with the traveling public.We are very happy to know that you had a great stay during your visit to Toronto as a visitor of the World Gay Pride. Thank you once again and we are looking forward to Welcome you on your... More

malaysia
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 1, 2014

My daughter and I stayed a night in comfort hotel in Toronto after arriving at Pearson in the evening from Malaysia, before we caught a bus to Kingston the next day. We booked this hotel because of its close proximity to Bloor Station. But it was not really as close as we thought with four big suitcases to drag around.... More

Was this review helpful? Yes 2
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Anaeast Malaysia, Thank you for writing your review on the TripAdvisor following your stay at Comfort Hotel Downtown Toronto.It seems you took a longer route to reach the Hotel from the Yonge/Bloor station.In future,please use the South side exit from Bloor Station labeled Hayden street.The Hotel is less than 200Feet away from the Yonge/Bloor station. We value your business... More

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Additional Information about Comfort Hotel Downtown

Address: 15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Hotel Downtown 3*
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Also Known As:
Comfort Hotel Toronto
Comfort Inn Downtown Toronto

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
Conveniently located near the Trendy Yorkville shopping, just steps away from Toronto's best shopping facilities, Restaurants and theatres. With easy access to the Yonge & Bloor Subway System, Our guests are only minutes away from all that Toronto has to offer. Wheteher you in Toronto for business or taking in a sporting event, a theatrical performance the Comfort Hotel Downtown is a perfect selection for your accommodation needs. ... more   less 
Number of rooms
108

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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