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Comfort Hotel Downtown

3.0 of 5 15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada
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Comfort Hotel Downtown
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Comfort Hotel Downtown
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240 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kingston, Ontario, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

If I hadn't been using a Friends & Family promo price I wouldn't have stayed here. The location seems to be at the sketchier end of Yonge street (strip club around the corner) but it was really close to the Bloor/Yonge subway line which was convenient. They have been making some renovations, but our King room was worse for the... More 

Was this review helpful? Yes 1
Pleasantville, New York
Top Contributor
304 reviews 304 reviews
34 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located just one block from the Bloor /Yonge Subway, you can't beat its convenience & centrality. I got a fantastic rate for a large comfortable room. I only wish they had a fridge in the room. There is secure pay parking in the building. You can easily move around the city from here on public transportation and the chic Yorkville... More 

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SoloAdventuress
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff here is awesome. The hotel has been renovated a bit, but they need to do more. Room was nice, but i had a problem controlling the heat (too warm) after the first day. The hotel was in the perfect location as I was able to walk everywhere I went. Starbucks is just around the corner, and there are... More 

Was this review helpful? Yes
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Soloadventuress, Thank you for sharing your experience following your recent stay at Comfort hotel downtown.We are glad that you were satisfied with the accommodation, location and the services. We are very exiited to share this news with you that we are in the planning stages of a major renovation at this hotel in the very near future.We hope you... More 

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I got a brilliant deal on this hotel, that I thought might be too good to be true, but it wasn't. Delighted with the hotel. The location is perfect. I was able to walk to anywhere I wanted downtown. Room was big, bathroom was small but the shower was powerful and the bathroom was clean so suited perfectly. Staff were... More 

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CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Wexfordflyer, Thank you for writing your review on the TripAdvisor following your recent stay.We are glad to know that you were satisfied with your accommodation,staff service ,location and the price point.We will be very happy to host your stay again at Comfort Hotel downtown Toronto. Sincerely Satish Kumar General Manager More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

This place is a dive. Electrical outlets are all burnt out in the room and I even got shocked when I tried to turn the air conditioning off. The water from the faucet was brown for the first 2 minutes of running it when I first got here (and I booked 2 rooms it was the same for both rooms).... More 

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear guest, Thank you for taking the time to share your experience following your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Canada
Top Contributor
63 reviews 63 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed two nights. Generally met my expectations for an average hotel. Reception was great, staff very polite. Lobby and outside appear in great condition. Room looked older and worn (wallpaper coming from walls). Bed comfortable. Generally quiet (except for ongoing construction on this street (but that's not the fault of the hotel). TV remote didn't work, even after replacing batteries.... More 

Was this review helpful? Yes
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

DearItzmoi, Thank you for sharing your opinion on the TripAdvisor following your recent stay at Comfort Hotel.We really appreciate your comments about our services and the areas that we need to improve.We are sorry for the inconvenience due to the non functional remote control in your room.Please accept our apology.We value your business and hope you will give us another... More 

Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is my second time here and this time I came with my friends for a weekend stay in the summer. The room was very clean and neat, and had all the basic necessities being a Standard room. It was comfortable, and it can be seen from the photos that they have been renovating/updating the place. It looks like they... More 

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

DearDS0128, Thank you for sharing your opinion on the TripAdvisor following your recent stay.We are glad that you had a great experience.We thank you for encouraging us and supporting us.We are looking forward to welcome you again in the near future. Sincerely Satish Kumar More 

Halifax
Top Contributor
54 reviews 54 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 3, 2014

Stayed the Halloween weekend. Lots of new construction on Charles street currently. First morning woke up with no hot water. Felt like we were getting the "run around" as to when the hot water would be restored. However, I will say that by the evening, the water was back to being hot again. The hotel looks like it has been... More 

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Rob_S_Way, Thank you for taking the time to post your experience following your recent stay. Please accept our apology that you had experienced hot water problem during your stay but good thing is our maintenance team was able to restore hot water supply in a few hours time. Thank you once again for sharing your expereince. We are looking... More 

Kitchener
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 23, 2014

I'm much like the previous poster. I would return here - it was a reasonable price and the front desk staff was helpful and friendly. The room was large, clean, and comfortable. The location was great, just south of Bloor, with numerous options for food (mostly Asian in the immediate vicinity but even standard things like pizza, subs and Tim... More 

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Kitchener Shari, Thank you for sharing your comments on the Trip Advisor following your recent stay. We are happy to know that you were satisfied with the location of the hotel and you plan to visit us again. Our Executive King rooms come with fridge and microwave as we have recently added this facility. Currently these are not housed... More 

Barrie, Canada
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 22, 2014

Two things; to start with, we will probably go back, so if you are reading this please take it as an honest opinion of our stay. The other thing I don't see how anyone staying here could give this hotel a 4 or even a 5 rating. The hotel does not cut it. These people must have previously stayed at... More 

Was this review helpful? Yes 2
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Bruce M, Thank you for posting your comments on the TripAdvisor following your recent stay at our Hotel.We offer comfortable and clean accommodation at the affordable rates in downtown Toronto.You are right we had acquired this hotel and are in the process of upgrading it slowly .Some major upgrades are being planned and will be carried out in the... More 

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Additional Information about Comfort Hotel Downtown

Address: 15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Downtown 3*
Number of rooms: 108
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Also Known As:
Comfort Hotel Toronto
Comfort Inn Downtown Toronto

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