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Comfort Hotel Downtown

3.0 of 5
15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada
Hotel amenities
Comfort Hotel Downtown
Ranked #83 of 119 hotels in Toronto
3.5 of 5 stars 94 Reviews
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94 reviews from our community

    Trip type
Traveler rating
    8
    34
    32
    8
    12
Date Rating
Toronto, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 31, 2012 NEW

comfort hotel downdown toronto at charles street - is a clean well kept hotel. The location is excellent - the room (king size bed) was large and the bed very comfortable - there was only coffee maker and no fridge or breakfast. the bathroom was extremely tiny but clean overall the room was spacious and very clean and the bed... More

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

We stayed 2 nights at this hotel. It's in a great location, only one block from the Bloor-Yonge subway stop. The first night we were there, a number of kids made a lot of noise in the hallway and were slamming the doors to their rooms. We were on the second floor by the courtyard and the kids went from... More

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Satish Kumar, General Manager at Comfort Hotel Downtown, responded to this review
May 25, 2012

Dear Guest, Thank you for posting your comments on the Trip Advisor following your stay at Comfort Hotel Downtown Toronto. Comfort Hotel Toronto downtown , in our opinion is truly a hidden gem, with our excellent downtown location and easy access to Toronto's transit system. Please accept my sincerest apologies for the noise issues that you and your guest had... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

I was tempted to give this place 2 starts only as it is ok, but really not more. It's location, however, makes up for some other shortfalls and free Wi-Fi is a plus too. The rooms and whole hotel feels dated (though updates are apparently being made just now). The heating system is antiquarian at best and so are some... More

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Satish Kumar, General Manager at Comfort Hotel Downtown, responded to this review
May 2, 2012

Dear Guest, Thank you for posting your comments on the Trip Advisor following your stay.All guest comments are taken seriously and used as tools to help us to better provide excellent services to our valued guests. We will surely pass on your favoured comments to our staff .Our downtown location and complimentary WIFI are definitely our plusses.Currently we are in... More

New Delhi, India
Senior Contributor
32 reviews 32 reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 9, 2012
2
people found this review helpful

Located right in the heart of the downtown and surrounded by excellent restaurants and shopping including Eaton Center this is a perfect place to stay .The staff is very helpful with very efficient check in procedures and may I help you ...attitude and they work on it.I was back at this property after a couple of years but it has... More

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Cambridge, Canada
Senior Contributor
35 reviews 35 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 30, 2012
1
person found this review helpful

If you're on a budget trip, that's a good option. Pros: location, parking underground, nice staff, price. Cons: breakfast (go to Starbucks rightat the corner and you will get more for you money), noisy, dated hotel.

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See 2 more reviews by hotels_and_flights for Toronto

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 6, 2012
5
people found this review helpful

Again another stay at this hotel, each time seems to get better. Still roomy still quiet, I found that the staff seemed to have changed and were even better than last time. My flight was delayed 3 hours, when I arrived at midnight, I was greeted by name and my room was ready for me with lights and the heater... More

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 31, 2012
3
people found this review helpful

A friend and I stayed here for three nights in early January. The room was average, nothing special about it. Old TV and furnishings could use updating. Overall great location downtown for what we needed the room for. We were on the 10th floor and could hear the one of the air vents squeaking on top of the building all... More

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See 2 more reviews by AnnGr for Toronto
Walsall, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 7, 2012
2
people found this review helpful

Having read previous reviews we were a little apprehensive about staying here but were more than pleasantly surprised. The hotel is clean and the staff friendly and helpful, especially at 11.30pm on the 1st night of our stay (Christmas eve) when we arrived back from our evening out to discover the toilet blocked. It took less than 10 minutes for... More

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Welland, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 4, 2012
1
person found this review helpful

Just a heads up my wife and I have had a smoking room booked at this hotel for over a month for the weekend of Jan 12th 2012 . We wanted to to stay an extra day so we called to book it on jan 2nd. when we called the hotel to book the extra day we where told that... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2012
1
person found this review helpful

I went in with low expectations based on other reviews and was still disappointed. The room, and quite frankly the entire hotel, smelled of cigarette smoke. One of the beds in our room was turned down, and appeared to be recently slept in and there were empty bottles of shampoo littering the shower. We discovered we'd have to go down... More

Was this review helpful? Yes
Satish Kumar, General Manager at Comfort Hotel Downtown, responded to this review
January 23, 2012

Dear Guest, Thank you for taking the time to post your comments on the Trip Advisor following your stay at Comfort Hotel Downtown Toronto. Please accept our apology for aqny inconvenience caused due to the condition of the room you were assigned on this occassion.We can understand your dissatisfaction. Every effort is made to ensure our rooms are clean ,properly... More

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Additional Information about Comfort Hotel Downtown

  • Comfort Hotel Toronto
  • Comfort Inn Toronto
  • Comfort Inn Downtown Toronto
Address: 15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada
Price Range: PLN: $$

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Comfort Hotel Downtown
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