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Comfort Hotel Downtown

3.0 of 5 15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada
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Comfort Hotel Downtown
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Comfort Hotel Downtown
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234 reviews from our community

Traveler rating
    22
    88
    83
    24
    17
See reviews for
50
63
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Canada
Top Contributor
63 reviews 63 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed two nights. Generally met my expectations for an average hotel. Reception was great, staff very polite. Lobby and outside appear in great condition. Room looked older and worn (wallpaper coming from walls). Bed comfortable. Generally quiet (except for ongoing construction on this street (but that's not the fault of the hotel). TV remote didn't work, even after replacing batteries.... More

Was this review helpful? Yes
Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is my second time here and this time I came with my friends for a weekend stay in the summer. The room was very clean and neat, and had all the basic necessities being a Standard room. It was comfortable, and it can be seen from the photos that they have been renovating/updating the place. It looks like they... More

Was this review helpful? Yes 1
Halifax
Top Contributor
54 reviews 54 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed the Halloween weekend. Lots of new construction on Charles street currently. First morning woke up with no hot water. Felt like we were getting the "run around" as to when the hot water would be restored. However, I will say that by the evening, the water was back to being hot again. The hotel looks like it has been... More

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Rob_S_Way, Thank you for taking the time to post your experience following your recent stay. Please accept our apology that you had experienced hot water problem during your stay but good thing is our maintenance team was able to restore hot water supply in a few hours time. Thank you once again for sharing your expereince. We are looking... More

Kitchener
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 23, 2014

I'm much like the previous poster. I would return here - it was a reasonable price and the front desk staff was helpful and friendly. The room was large, clean, and comfortable. The location was great, just south of Bloor, with numerous options for food (mostly Asian in the immediate vicinity but even standard things like pizza, subs and Tim... More

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Kitchener Shari, Thank you for sharing your comments on the Trip Advisor following your recent stay. We are happy to know that you were satisfied with the location of the hotel and you plan to visit us again. Our Executive King rooms come with fridge and microwave as we have recently added this facility. Currently these are not housed... More

Barrie, Canada
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 22, 2014

Two things; to start with, we will probably go back, so if you are reading this please take it as an honest opinion of our stay. The other thing I don't see how anyone staying here could give this hotel a 4 or even a 5 rating. The hotel does not cut it. These people must have previously stayed at... More

Was this review helpful? Yes 2
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Bruce M, Thank you for posting your comments on the TripAdvisor following your recent stay at our Hotel.We offer comfortable and clean accommodation at the affordable rates in downtown Toronto.You are right we had acquired this hotel and are in the process of upgrading it slowly .Some major upgrades are being planned and will be carried out in the... More

Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 10, 2014

We have recently returned from here. This is a comfortable hotel. The beds are so comfortable. The bathroom is a little on the small side but you don't spend that long in there. What makes this hotel are the reception staff. They are All very knowledgeable and go out of the way to help you. A big thank you.

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Richard T, Thank you for taking the time to share your experience following your recent stay at our Hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 25, 2014 via mobile

Me an 2 other friends stay at this hotel for 7 nights from 13 September- 20 September. On arrival we were meet by Igor at the fron desk,From the arrival until departure,Igor made our stay comfortable he was able to answer all our questions an get us going, Igor was awesome, he meet an exceed our expectations,we had a little... More

Was this review helpful? Yes 2
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Lady Linda18, Thank you for taking the time to post your comments on the TripAdvisor following your recent stay at Comfort Hotel Downtown. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you... More

larjoy
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 24, 2014

We liked this hotel very much. Clean, quiet, nice beds. Small Bathroom but adequate! The best thing about it was the walking distance to great shopping and restaurants in Yorkville, $Bloor st, Eaton Centre etc. Parking was $21 per day. Starbucks and MacD across the street. They did not have an included breakfast.

Was this review helpful? Yes 2
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Larry C, Thank you for sharing your comments on the TripAdvisor following your recent stay at Comfort Hotel Downtown Toronto. We very much appreciate and value your feedback and will share it with our team. Your opinion about our hotel and the services will serve as encouragement to all of our staff as we strive to continuously improve the... More

Bury St. Edmunds, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 19, 2014

My husband and I stayed for 3 nights during a ten day visit to Canada. We had not been to Toronto before and booked the hotel as it was the best value available at the time of booking. We were slightly nervous having read some of the reviews. However, from the moment we arrived we received nothing but excellent service.... More

Was this review helpful? Yes 1
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Mary M, Thank you for sharing your comments on the TripAdvisor following your recent stay at Comfort Hotel Downtown Toronto. We very much appreciate and value your feedback and will share it with our team. Your opinion about our hotel and the services will serve as encouragement to all of our staff as we strive to continuously improve the... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

This hotel was perfect for our one night stay in Toronto. We needed to stay next to the French Embassy because we had a visa appointment the next day. It is pricey and parking is extra but it is definitely worth it given the location. Very close to the subway and downtown core, eateries and fast food places. We did... More

Was this review helpful? Yes 2
CHDT, General Manager at Comfort Hotel Downtown, responded to this review

Dear Khairoon A, Thank you for sharing your review on the Tripadvisor following your recent stay at Comfort Hotel.We thank you for appreciating the convenient location, clean and comfortable accommodation and friendly and helpful staff service. We thank you for your suggestion about the micrrowave in the rooms. Our premium accommodation, suites and Executive king rooms are provided with the... More

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Additional Information about Comfort Hotel Downtown

Address: 15 Charles Street East, Toronto, Ontario M4Y 1S1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Downtown 3*
Number of rooms: 108
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Also Known As:
Comfort Hotel Toronto
Comfort Inn Downtown Toronto

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