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All 142 Toronto hotels

Cambridge Suites Toronto

4.0 of 5 Hotel   |   15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada (Downtown Toronto)
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89%
Ranked #17 of 142 hotels in Toronto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
gma523 IL
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1,248 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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English first
IL
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Arrived a couple weekends ago with friends. Check-in listed as 4pm but our rooms weren't ready and there seemed to be some confusion at the front desk, which we couldn't figure out and staff involved wouldn't offer any explanation. Spent unnecessary time having a snack in Portico, the hotel's restaurant. Room finally ready at 5:45 and bellman brought our friends'... More

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Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello gma523, Thank you for your detailed description about your stay at Cambridge Suites Toronto. The specific suite numbers will allow us to inspect the suite and repair the shortcomings as you mentioned. I'm sorry too that you were less than impressed with the hot buffet breakfast. Please be assured that I will share this with the Portico team. Kind... More

winnipeg, Manitoba, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Checked in on a Tuesday hotel was quiet and clean. As the week went on the stay went downhill, a few days without any maid service, the front desk staff advised I would have to wait until the next morning both times. Then a few younger travellers moved in across the hall, loud music and marijuana smoke. The front desk... More

Was this review helpful? Yes 1
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello myothellocat, I' m sorry that we did not meet your expectations. We do provide daily housekeeping services that obviously did not work within your schedule. Thank you for sharing your observations. This will help us strive for improvements. More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

First of all, great location. Within walking distance to most popular attractions in the downtown core. I asked for a Deluxe Room but we actually got a 2 room suite. Great living area with kitchenette with sink, microwave, single serve coffee maker and refrigerator, sofa bed, latest flatscreen TV, lounge chair, good size desk for 2 with hub for your... More

Was this review helpful? Yes 1
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello JaimeandLucy, Thank you so much for your kind words about Cambridge Suites Toronto. I'm glad you were surprised with the suite as all our 'rooms' are in fact, 1-bedroom suites! We look forward to welcoming you both again! More

Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was won over by the hotel from the citrus infused water that was available in the lobby. It was delicious! The staff was very friendly and accommodating. I was able to easily exchange money at the front desk. The room was very nice, I liked how the sink is not inside the bathroom, so it makes it easier to... More

Was this review helpful? Yes 2
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello GlobalAspirations, We sincerely appreciate your recommendation for Cambridge Suites Toronto. I'm happy that the small detail like the citrus infused water is well appreciated. We look forward to your return visit. More

london
Top Contributor
86 reviews 86 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this hotel based on the location and the reviews people had given it here on tripadvisor. We were not disappointed. The location was perfect, great for shopping but also getting to the station and other major things. We also liked the fact that there were a couple of convenience stores and a drug store near by which was... More

Was this review helpful? Yes
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello gingermrs, Thank you for your observations during your stay at Cambridge Suites Toronto. This is valuable information to us as we look towards an uplift sometime in 2015. More

1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

Good location and good price. The room was spacious. Here's why I only gave it a 2. We ordered room service and on the plate with a slice of cheesecake were two tiny bugs. At first I thought they were just seeds from the berries that came on the side, but when I looked closer I saw that they were... More

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Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello Ktkraus, Many thanks for letting us know about stay and about the less than stellar room service. We take all these matters with great concern and will follow-up accordingly. More

Chicago, Illinois
Top Contributor
110 reviews 110 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I and another couple had never been to Toronto and decided to spend this past weekend there. I actually was "put in charge" of locating a hotel. I searched both Tripadvisor and Expedia.com, and came up with the Cambridge Suites. We booked in May on Expedia, meaning we prepaid. Arrival was smooth. Most rooms face east or... More

Was this review helpful? Yes
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello Travelmess, Wow! Many thanks for your insightful review about your experience at Cambridge Suites Toronto. Good job in finding us from your research about Toronto. I hope you and your travel companions have many happy memories from this trip! I'm sorry about the empty minibar. I'm also happy to answer your question about a window screen. The flies are... More

Calgary
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Cambridge Inn and Suites is a wonderful hotel to stay for a extended period of time. It has a full sized living room, work area, bedroom, and dressing area along with the bathroom. Very spacious. The staff is knowledgeable, friendly, and accommodating. There is usually free Wi-Fi and a very good breakfast provided in the room rate. Additionally they have... More

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Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello madpad, Thank you so much for your recommendation of Cambridge Suites Hotel. We look forward to your next stay! More

Bloomfield Hills, Michigan
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We weren't blown away by this hotel, but we really didn't have any complaints about it either. Since this is an all suites hotel, it's geared toward families or business travelers who need a roomy place. It's not a glamorous or hip hotel by any means, and it doesn't have a cool lobby where you can hang out, but it... More

Was this review helpful? Yes
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello tageo, I'm happy that we met your needs at Cambridge Suites Toronto. We appreciate your kind feedback. Thanks! More

Nieuwerkerk aan den Ijssel, The Netherlands
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel offers a lot of space for your money. It's not very expensive, and beats top end hotels not only in price, but also in size of the rooms and location. Eaton Centre, the shopping centre at the heart of Toronto, is only a few minutes' walk away. Staff is friendly, really, nothing to nagg about! Well recommended.

Was this review helpful? Yes 1
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello Henk D, Your recommendation for Cambridge Suites Toronto is much appreciated. Thank you! More

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Additional Information about Cambridge Suites Toronto

Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge Suites Toronto 4*
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Also Known As:
Cambridge Hotel Toronto

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#11 Family Hotel in Toronto #14 Luxury Hotel in Toronto #16 Romantic Hotel in Toronto #19 Business Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Voted as one of Canada's top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free WiFi access. Each suite boasts an entertainment wet bar with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant's dining experience. Hotel guests also have access to the Business Centre plus access to the Rooftop Fitness Studio featuring a breathtaking view of the City. The hotel is connected to Toronto's underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto's best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 
Number of rooms
229

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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