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Cambridge Suites Toronto

4.0 of 5 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
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Certificate of Excellence 2014
Cambridge Suites Toronto
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Cambridge Suites Toronto
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1,317 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at this hotel during a recent business trip to Toronto, Ontario. The rooms are spacious and it was nice having a microwave and fridge in my room. The staff was very friendly and were helpful about suggesting places to go for dinner. I was working from my room after leaving the office and coming back to the hotel with... More 

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The free wifi is geat, it feels like home when you walk through the door and your phone connects automatically. The in room tv and movie selection is very current. The rooms are spacious and the linen good, but they can do with a make over. Breakfast is basic and hasn't changed in the 3 years I have been comming... More 

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Ann Arbor, MI
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I really like this hotel! We will be back. The rooms are large and nicely laid out, with a separate sitting area (sofa for reading, table and chairs for eating or playing cards). The workout and whirlpool area on the top floor with panoramic views is great. The price is reasonable for a downtown hotel, but it still feels luxurious.... More 

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Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you for the excellent review! I appreciate you taking the time to share your thoughts about your stay. We hope to see you again! Stew More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

I started with a double room and then moved to a King on the same floor. On a positive side, the rooms were very spacious with microwave and fridge so you could be self contained. The staff were very helpful and friendly. The location was fantastic, easy to walk anywhere downtown. Not so positive.....the rooms need major updating. The sinks... More 

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Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you kindly for taking the time to review. We are currently undergoing renovations to correct this issue and bring the room up to our new standards. We hope you will give us another chance, please let me know directly if you have any questions or comments. I can be reached at 416-368-1990, please ask for Stew. Thanks again for... More 

Ontario, Canada
Top Contributor
69 reviews 69 reviews
19 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I originally gave this hotel a poor rating (3 out of 10) solely because of a misunderstanding that came about after encountering a broken glass portrait frame in our room. However, the hotel gave a genuine and sincere response to my complaint that convinced me that the situation was simply caused by a misunderstanding. PROS: 1- Large rooms that make... More 

Was this review helpful? Yes 1
Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Wow thank you for the exceptional review! I appreciate you sharing your thoughts and revising your original review! Thank you and we hope to see you again! Stew More 

North Bay, Ontario Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed two nights for a combination of business and also attending the "Jersey Boys" musical very close by. Room was a bit dated but very spacious and completely functional. Heating unit was a bit loud but since we like a cooler temperature at night we just shut it off and slept very well. Bed is also very comfortable. Excellent staff.... More 

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Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you for the Excellent review - I am pleased that you took the time to share this with everyone. You will be happy to know that we are currently renovation our rooms and are bringing are suites up to our new standard. We hope that you will come and stay with us again. Thanks again, Stew More 

Kitchener, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed two nights, king bed in a separate bedroom with pull out couch. Room was spacious and well priced compared to other hotels in this area. Very good location in relation to the Eaton Centre and other attractions with many good restaurants within walking distance. Underground parking is easy to access and priced competitive for downtown parking. We found the... More 

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Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you for the Excellent review! We are pleased that you enjoyed your stay and hope you will consider us again when staying in Toronto! Stew More 

Northampton, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 nights in November 2014. I was a little dubious as the hotel was a little different to the type that we would normally book and the on-line pictures didn't look brilliant however I am pleased to say that we were blown away from the get go. We arrived after a pretty appalling journey from London,... More 

Was this review helpful? Yes
Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

What a terrific review! Thank you very much for sharing with us, as we are always thrilled when we here reviews such as this. We are pleased that you enjoyed your stay, and once again thank you for taking the time to review. Stew More 

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my Mum is mid December for 5 nights. The hotel is in a great location, room is very reasonable size. Only complaints are it's a little bit old and the sofa bed was pretty uncomfortable but the price was right and I'd stay here again. And just catch a cab if you're coming from the airport... More 

Was this review helpful? Yes
Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you for the kind review! We are glad you enjoyed your stay and our convenient location. I appreciate you letting us know about the pull out sofa, we are undergoing renovations this year and will be replacing them. Something to look forward to! Thank you once again for taking the time to share your review, Stew More 

Bathurst, Canada
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed 3 weeks ago

I was amazingly surprised with this place, suites are clean and perfect when travelling with young kids, the bed is in a completely separated room so its ideal to put the kids to sleep and keep relaxing in the rest on the suite. The hotel is close to most attractions downtown, we mostly walked everywhere we went. There is a... More 

Was this review helpful? Yes
Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

I appreciate you sharing your review and am pleased that you enjoyed your stay. We hope to see you again in the New Year! Thank you, Stew More 

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Additional Information about Cambridge Suites Toronto

Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge Suites Toronto 4*
Number of rooms: 229
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Also Known As:
Cambridge Hotel Toronto
Hotel Style:
#15 Family Hotel in Toronto
#16 Romantic Hotel in Toronto
#17 Luxury Hotel in Toronto
#21 Business Hotel in Toronto

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