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Cambridge Suites Toronto

#24 of 139 Hotels in Toronto
Certificate of Excellence
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15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
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Cambridge Suites Toronto
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1,392 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is good for a business trip when you need to be downtown Toronto. The Suites idea is nice in order to provide an alternative work space. 2 new flat LED TV's that work ! Internet connection seeming a bit sporadic. Location is excellent -- 3 blocks from Eaton Centre Taxis camp outside so very convenient (I used UBER... More 

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Buffalo, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Returned to this hotel after a stay several years ago. We were pleased to see the hotel is still well kept and the staff very pleasant and helpful. Rooms are clean, spacious, well appointed and comfortable. Of interesting note, most hotel in this area charge at least $40 for parking. The rate here is $27.

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Westland, Michigan
Level Contributor
1 review
4 of 5 stars Reviewed 2 days ago NEW

Clean hotel and rooms with attentive staff at the front desk,restaurant,and bar. The location was perfect to taxi or walk everywhere! The room bedding was comfortable and the little extras like a coffee pot, snacks, cold soda,and bathroom toiletries was nice.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for a week when I was in Toronto for business and I would stay there again. My room was comfortable and clean. I would recommend this hotel if you need to stay in Toronto. The restaurant could use a wider variety of selections on the menu, but there are also many other restaurants in the vicinity.

Was this review helpful? Yes 1
Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you kindly for the great review! We are thrilled to hear that you will be staying with us again! See you soon, Stew More 

Bristol, United Kingdom
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel entrance is nice and staff very welcoming. Handy to have convenience store across the street. Really close to Yonge Street and Dundas Street, so everything is close. Nearest subway about 5mins walk away on Queen Street. Room very clean and minibar prices less than expected. Sofa bed surprisingly comfortable but felt springs sometimes. Also weird structure as top of... More 

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Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thanks for the Great review! I am glad you enjoyed your stay. The sofabeds are all going to be replaced in the fall, for a more comfortable and functional option (hopefully this resolves the issue of having to use the couch pillows at the top!). We hope to see you again, and thanks again, Stew More 

Vancouver, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I was at the Cambridge Suites on business. Check in went smoothly, and the room (at least, MY room) was nicely laid out, with a distinct bedroom and a sitting / coffee / bar / working area. They didn't give me a key for the minibar, but I wasn't going to use it anyway - I'm sure they could have... More 

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Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you for taking the time to review, and I am glad you enjoyed your stay. Thankyou for passing on about the internet, we are currently working on a new system to improve this which should be done in the next several weeks. We hope you will stay with us again and appreciate your feedback. Thanks, Stew More 

Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel seems to have a problem with parties in the rooms. On our recent visit, after complaining about a rather loud gathering in a nearby room, we were given another suite on a different floor. However, the new suite did not have the configuration (two double beds) which we had reserved four months before. Furthermore, we were told that... More 

Was this review helpful? Yes 3
Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you for letting us know about your stay. I am sorry that the noise was an issue for you. It is absolutely not our policy to put up with noise until 11pm, and noise that is disruptful and you can hear from your suite should not be tolerated. Unfortunately we are not always aware if guests plan to be... More 

Oakland, CA
Level Contributor
117 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect downtown hotel (much more reasonably priced just before Victoria Day weekend than the neighboring hotels). We walked to almost everything. Near Eaton Centre, lots of restaurants and sights, and a short walk to the subway. Our immaculate two queen suite had a nice living room with kitchenette, work area, large-screen TV and sofa. Our bedroom had two firm beds,... More 

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Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

What a fantastic review! I appreciate you taking the time to share with us! I am glad you enjoyed your stay and we hope to have you with us again. Thankyou! Stew More 

Seattle, Washington
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location with helpful staff. Lots of construction in the area which complicated traffic but the room was clean and very roomy. Nice extra amenities if you wanted them. Toilet and shower area very tight and dated.

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Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you for sharing, and I am glad to hear that you enjoyed your stay. Fortunately they have finished up the construction they were working on Victoria Street, so for the time being the traffic has been cooperative. As for the washrooms we are doing renovations in the fall and pleased to be addressing the issues mentioned in your review.... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 weeks in June and found the hotel to have friendly hotel staff and good sized rooms Only slight downside - and this was probably to do with our room - was that the traffic noise first thing in the morning woke us up - not great when you're jetlagged! That was the only downside -... More 

Was this review helpful? Yes
Stew C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thanks for sharing your review, I am sorry to hear that you were disturbed by traffic during your stay. Fortunately we do not tend to hear this very often, perhaps it was an isolated incident. None the less I hope you will stay with us again, and please request to stay on a high floor and we would be happy... More 

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