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All 119 Toronto hotels »

Cambridge Suites Hotel

4.0 of 5
15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Hotel amenities
Cambridge Suites Hotel
Ranked #5 of 119 hotels in Toronto
4.5 of 5 stars 805 Reviews
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805 reviews from our community

What travelers say about this hotel
  • Eaton Centre(34)
  • Living room(25)
  • Friendly and helpful(22)
  • Great location(21)
  • Front desk staff(18)
  • Very good(16)
  • Nice touch(14)
  • Continental breakfast(13)
  • Separate bedroom(13)
  • Top floor(10)
Traveler rating
    502
    226
    45
    21
    11
Only show reviews for Family (141) | Couples (222) | Business (164)
Date Rating
Edmonton, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW

We stayed at this hotel in May 2012. We were in a 1 bedroom suite on the 15th floor. Overall, the hotel was incredibly clean. Lobby staff were always friendly and very knowledgable with the area. Elevators were super quick. Our room was exactly what we expected. Nice size. My dad had to go to Toronto for medical reason`s, so... More

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See 5 more reviews by rjjj_r for Toronto
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 22, 2012 NEW

Had a superb stay at the cambridge suites. The front staff were extremely welcoming, even though we arrived far too early looking bedraggled after the 12hour bus ride from new york and officially "landing" in Canada. They looked after our luggage, gave us a coffee and a muffin and told us they would make every effort to have our room... More

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See 2 more reviews by nigelandhayley for Toronto
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 25, 2012

Dear nigelandhayley, Welcome to Canada. I was very pleased to read that we provided a great first impression of our great Country! Thank you for the wonderful review and all the best getting settled in. Sincerely, Tim Cambridge SUites Hotel Toronto More

Hunts Point, N.S.
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 21, 2012 NEW

My husband and I spent three nights at Cambridge Suites and had a fantastic experience! Within 10 mins of arriving we were checked in and the lady whom was on the desk had also made arrangements for us to be picked up in 20 mins to join the Hop on Hop off bus tour. Talk about service! The room was... More

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See 3 more reviews by Tracy R for Toronto
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 22, 2012

Dear TracyR589, What a wonderful review - Thank You! It was nice to read that you and your husband enjoyed a great stay in Toronto and that you may visit us again in the future. If I can be of assistance with future plans, please do not hesitate to ask; I would love the opportunity to thank you personally. Sincerely,... More

Kingston, Ontario
Top Contributor
62 reviews 62 reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 21, 2012 NEW

I received a very warm reception at the Front Desk and my check-in was extremely efficient. My king-size suite was very spacious with a well stocked mini bar and appropriate glassware. The bed and pillows were superb making for a very good night's sleep. The furniture is getting a little dated but the room layout and comfort level are excellent.... More

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See 14 more reviews by Weerobbie for Toronto
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 22, 2012

Dear Weerobbie, Thanks for the great review! I was very pleased to read that you though our hotel was terrific and hope we have the opportunity to serve you again. If I can ever be of service to you on a future trip to our city, please do not heitate to ask. Sincerely, Tim Cambridge Suites Hotel Toronto More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW

I needed to attend a conference and work meeting in Toronto and had to work with a limited budget. The conference was at one of the big chain hotels about 3-4 blocks away and I saved a lot by staying at the Cambridge Suites Hotel compared to other people that I know that stayed in the conference hotel. Oddly enough,... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 22, 2012

Dear tracy84, It was a pleasure to read that we delivered great value on your recent visit to Toronto! Thank you for sharing your thoughts with others. If I can ever be of service to you, please do not hesitate to ask. Sincerely, Tim Cambridge Suites Hotel Toronto More

Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 20, 2012 NEW

Biggest complaint was the air quality - the room was very stuffy, like an old sock. The rooms were spacious and the staff were very friendly. The hotel restaurant had a nice selection and good quality food. Overall value was good. More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 22, 2012

Dear Eeyore821, Thank you for sharing your thoughts with the tripadvisor community; I was very sorry to read that we did not exceed your expectations. We strive to deliver the best value in an upscale hotel downtown Toronto and are disappointed on occassions when we don't. Please be sure to let me know which room you were in so we... More

Quebec
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

Recent trip to Toronto to meet a friend where I stayed for 3 days at the Cambridge Suites, very well situated in Downtown Toronto near the Eaton Center. Liked very much the suite with a separate living room with small kitchenette (fridge, microwave, sink) and bedroom/bathroom that could be closed by sliding doors. There was ample space to accommodate 2... More

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See 3 more reviews by lucecanada for Toronto
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 22, 2012

Dear Quebec, Thank you for the kind review! I am pelased you had a relaxing stay and felt at home. I hope we are able to serve you again. Sincerely, Tim Cambridge Suites Hotel Toronto More

Rouyn-Noranda, Qc, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

I was there the first time in the 90's and it was excellent. Now, it is starting to show age, the furniture need some upgrades. The service is very good though and the location is fantastic. More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 22, 2012

Dear YvonB, Thank you for returning! I am glad you chose to stay with us again and found our service to be very good and our location fantastic. I was disappointed to read that the rooms felt dated; especially since we invested a great deal into replacing or refinishing all of our furniture during our renovations in 2010. The only... More

Crofton, MD
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

I have only stayed in Toronto a handful of times, but this was the best business overnight by a mile. The location was perfectly situated for my meetings in the city. The staff was incredibly friendly and upgraded my room upon arrival. The room was beautifully appointed and spacious- especially for a city! I have stayed in some that felt... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 14, 2012

Dear jerseygirl10577, Thank you for staying with us while in Toronto on business. I was pleased to read that we delivered amazing value and our service was excellent. My team and I appreciate your kind words and hope we see you again on your next trip to our great city. Don't hesitate to let me know if I can ever... More

Edmonton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

We stayed at the Cambridge Suites for 3 nights during our trip to Toronto and found the location to be excellent for everything on our trip. The rooms were clean, modern and spacious. We will bring the kids next time and the suites will be perfect for that! Lynn was great at the Front Desk, as well as the rest... More

Was this review helpful? Yes
See 2 more reviews by Josh G for Toronto
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
May 14, 2012

Dear JoshG253, Thank you for submitting a review. I am glad you enjoyed your experience with us and I know Lynn appreciates the the special recognition. We look forward to selcoming you (and your kids) back the next time you travel to our great city. Sincerely, Tim Cambridge Suites Hotel Toronto More

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Additional Information about Cambridge Suites Hotel

  • Cambridge Hotel Toronto
  • Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Price Range: $$

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Cambridge Suites Hotel
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