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Crowne Plaza Toronto Airport

3.5 of 5 33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
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Crowne Plaza Toronto Airport
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Crowne Plaza Toronto Airport
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485 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kitchener, Canada
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

3 couples stayed at this hotel on a Saturday night with dinner plans in the downtown core. Price was great and we all took a taxi into the city. Hotel was clean. No solid drapes in our room. Lots of light coming in. 😣. Great lounge we gathered at before and after our dinner reservations. We bought the breakfast plan... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The staff were the most helpfu, giving and great people I have met in years. Escpicially Sam or full name Sanjin at the front desk. I have never met such a proffesional, caring, helpful, polite and intelligent gentleman. He totally transformed my stay by going to extra mile to help me with things such as car rental, locating services in... More

Was this review helpful? Yes 1
Perth, Canada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Sept. 25 . Quick check in, Clean comfortable room. Should have skipped the breakfast - even at 2 for 1 it was not worth it. All staff were professional and helpful. Driver was punctual getting us to Terminal on schedule. We are members but were not given access to members suite. Overall a good deal with parking included in room... More

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
51 reviews 51 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our room was quiet - which is nice by an airport. They provide a free shuttle that runs every 30 minutes. The shuttle leaves on the hour and half hour from the hotel - circling the airport. Beds were comfortable with many pillows. Check in was quick and efficient. Decent night at an airport hotel.

Was this review helpful? Yes 1
Top Contributor
59 reviews 59 reviews
27 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago

We had stayed at this hotel a year ago and had a bad experience. I decided to give this hotel another try after I had contacted the manager. We arrived on Friday October 3rd 2014. We had a nice room on the 5th floor. It was very clean. Our package included 8 days of parking which we needed as we... More

Was this review helpful? Yes 3
Thunder Bay, Canada
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our room was fine, cosy, well appointed... Arriving late after a flight cancellation the great food, from La Brasserie made it all ok! A surprisingly creative and varied menu, really good with a staff out to please. Would stay again. Wifi fast. Bed firm and comfortable. Airport access great, with shuttles on the half hour. The Gym area is well... More

Was this review helpful? Yes 3
Regina, Canada
Top Contributor
101 reviews 101 reviews
46 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sarkar Ali (sorry if I misspelt his first name) was the shuttle bus driver and he was extraordinarily helpful. He was kind, courteous and helped us with our bags from the shuttle right to our room. He loaded the bags on to the shuttle, off, onto a trolley and even inside the room. He was very helpful with going from... More

Was this review helpful? Yes 1
Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This hotel I have stayed at twice.... The hotel itself is nothing special but is kept clean. My problem is the fact that both times I have stayed they have charged me twice, (even though I have paid for the hotel) and they are not small amounts... One was $60.44 and the other was around $50. To top it off... More

Was this review helpful? Yes 1
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, We appreciate that you took the time to share your experience with us via this review. Let me first of all apologize for everything that made your stay with us such a negative experience. All your concerns have been brought to the attention of our management team and will be discussed with the respective staff members involved. It... More

Top Contributor
54 reviews 54 reviews
52 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Read multiple reviews and chose this property over the multiple Holiday Inns close to the airport. On arrival (September 26th) was greeted based on my status with the IHG chain. Hotel was kind enough to upgrades us to the Executive floor. There is opportunity for improvement, the check in agent forgot to tell us what our room number (206) was... More

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Owen Sound, Canada
Top Contributor
62 reviews 62 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed here last winter on a wag jag deal, we couldn't resist a Travelzoo deal that came up. Unfortunately due to a sudden illness we had to cancel and reschedule our trip. GM Fariyal was most understanding and accommodating. Our second stay was wonderful, as was our first. Check in was easy, efficient, and most friendly. We had a... More

Was this review helpful? Yes 1
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Additional Information about Crowne Plaza Toronto Airport

Address: 33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Toronto Airport 3.5*
Number of rooms: 489
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Also Known As:
Crowne Plaza Toronto Airport Hotel Toronto
Park Plaza Toronto Airport

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