A friend and I shared a room for one night for a convention going on in the area. We were promised a convention rate, but when we arrived we were surprised to learn that the rate had been changed from $134 for the night to $209. We were then told that the $134 rate had been a special block for... More

We stayed at the Crowne Plaza the night before an early flight and again when we returned on a late flight. We chose to stay here on the recommendation of our travel agent. We paid $100 for a room with 1 queen bed and it included parking for the entire week - we usually spend more than $100 on parking... More

Just stayed in this hotel, May 2012. This hotel deserves more than a 3 but not a 4. No surprises and that's a good thing. You don't get perfection for this ranking but you should get cleanliness, fuctionality and respectful treatment--all of which you receive here in spades. What made this hotel appealing was its terrific value that was obtained... More

I travel through Pearson International up to a dozen times a year and have stayed at several hotels in the area of the airport. This is one of the best I have experienced. It's a short ride to the airport (10 mins?), there is a free shuttle available 24/7, every 30 mins. There are a half dozen good restaurants within... More

I spent one night at the Crowne Plaza Toronto Airport last week and it was my first time staying at this particular airport hotel. It is definitely one of the older properties near the airport however I was offered a room on one of the newly renovated floors upon check-in which I appreciated. The room was adequate, clean and nicely... More

Researched price, location and amenities and found Crowne Plaza the best for my recent business trip. The hotel's check in / out was great, cleaning staff friendly, and when I encountered a problem with the rooms TV it was quickly resolved. The parking was easy and rates acceptable. Also the exercise room was clean and equipment in good shape.

My wife and I were put up here by air canada when we missed our connecting flight. I found typical "Toonto" attitude from the reception at check in. Not very friendly or courteous. This was the same for the shuttle drivers and restaurant. The waitress at breakfast asked "can I help you, do you have vouchers" as we helped ourself... More

I stayed for one night and it was ok. It was one of the preferred hotels for a conference I was attending, so the shuttle made a difference. I arrived early evening and was checked in, but they had to change the credit card charge in the morning as someone else's was used for reservation and their computer access was... More

Staff was great, room was very nice. We stayed for 7 days and had no problems. We requested a refrigerator and it was in the room before we could get our luggage to the room. Room was very clean. Window opened for fresh air if you want. Bathroom was large. Internet signal was good as we had 2 computers and... More