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Crowne Plaza Toronto Airport

3.5 of 5
33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
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Ranked #43 of 119 hotels in Toronto
4.0 of 5 stars 134 Reviews
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134 reviews from our community

What travelers say about this hotel
  • Shuttle service(6)
  • Ear plugs(4)
  • Flat screen TV(3)
  • AIR CANADA(3)
  • Only complaint(3)
  • Very clean(3)
Traveler rating
    36
    48
    31
    12
    7
Only show reviews for Family (18) | Couples (30) | Business (49)
Date Rating
barclove
saskatchewan
Senior Reviewer
6 reviews
13 helpful votes
3 of 5 stars Reviewed February 11, 2012 NEW

We stayed at the Crowne Plaza the 28th to the 1st of February as it was on the list of recommended hotels for the Toronto gift show. While the front desk staff and shuttle driver were very nice that is all I would have to recommend this hotel on. I did not know until we checked out and I complained,... More

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schnoobs
Haliburton ontario
Senior Contributor
24 reviews
17 helpful votes
3 of 5 stars Reviewed February 10, 2012 NEW

We normally stay at the Quality Inn and Suites on Carlingview Dr when flying out of Toronto on vacation. I waiting too long in booking and found they were full due to an event on the dates I required. I chose the Crowne Plaza after looking at their website and assumed because of their higher cost they would be a... More

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55nrdtofly
Ottawa, Canada
Contributor
13 reviews
10 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW

This is an airport hotel, plain and simple, and anyone expecting otherwise really needs to manage their expectations. Location aside, the front desk staff were extremely pleasant and professional when we checked in late for our one night stay in late January. Our room was clean and perfectly acceptable. The breakfast buffet was very good, and our server beckoned us... More

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Travelling_Homer
Calgary, Canada
Senior Contributor
24 reviews
63 helpful votes
3 of 5 stars Reviewed February 5, 2012 NEW
1
person found this review helpful

You know how you here at the end of shows things like "guests of the Oprah Winfrey show stay at the xxxx", this would not be one of those hotels. We stayed the night of February 1 on Air Canada's dime because they missed our connection. Location: Its near the airport so not much around. There are three or four... More

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NormMary
Temiskaming Shores, Canada
Senior Reviewer
8 reviews
9 helpful votes
5 of 5 stars Reviewed January 20, 2012
2
people found this review helpful

We stayed at this hotel on December 8 prior to our December 9th flight to Cuba. This was the first time that we stayed there and we liked it so much we are going back on the night before and the night after our next vacation. The rooms are very comfortable and clean, the staff is very helpful and this... More

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HotelMGT, Rooms Division Manager at Crowne Plaza Toronto Airport, responded to this review
January 30, 2012

Good day "NormMary" thank you for taking a moment to write a review about your recent stay with us. It is alway enjoyable to know that we made such a great first impression with our guests. Yours in Service, Edwin Marroquín More

barbaradave
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed January 17, 2012

Nice place to stay, good value but $14.00 per night for outdoor parking is a little steep. The hotel is clean, we had an unrenovated room which was getting a little tired. Renovations are being done and the new rooms are quite nice. The only real problem we had was with our reservation, we called to confirm our dates the... More

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Sure_tee
Montreal, Canada
Senior Reviewer
10 reviews
11 helpful votes
3 of 5 stars Reviewed January 10, 2012
1
person found this review helpful

Let me first say that I have stayed at quite a few other Crowne Plazas, and this one by far was the worst. I had an unexpected overnight in Toronto. Waited far too long for the hotel shuttle first off. Upon checkin, waited also pretty long. Was given rom 804. At this point it was really late and I was... More

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HotelMGT, Rooms Division Manager at Crowne Plaza Toronto Airport, responded to this review
January 17, 2012

Good day "Sure_tee" thank you for taking the time to write regarding your recent experience. We are happy to accommodate any requests such as a change of rooms at any time given the opportunity. Thank you as well for pointing out the room number as it's helpful when we get detailed information such as yours so that we can address... More

Japan_Expat_07
San Francisco, California
Top Contributor
59 reviews
12 helpful votes
3 of 5 stars Reviewed January 6, 2012

Recently stayed here for a couple of nights. For an airport location hotel, I can only give it passing (average) scores. The property itself is nice and clean, rooms are in good shape, but very noisy. You can hear a lot of hallway and other room (utilities, tv, etc.) noise. They host a lot of flight crews here, so the... More

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HotelMGT, Rooms Division Manager at Crowne Plaza Toronto Airport, responded to this review
January 17, 2012

Good day "Japan_Expat_07" thank you for your recent review, all your comments have been shared with our food and beverage team for review. Please note that with the Priority Club membership, once you reach Platinum member you do receive certain privileges such as a complimentary upgrade. At the base level you also receive privileges such as extended check-out, choice of... More

bluenoser11111
Canada
Contributor
17 reviews
112 helpful votes
5 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

Great room, staff, location, price. We stayed overnight due to early flight the next morning. Complimentary shuttle to/from airport. Great restaurants just steps away from front door of hotel. Room comfy, clean. Staff helpful. Business centre for internet usage (to print boarding passes). All and all a great stay, would definitely recommend and return here. We loved it and started... More

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Modo M
Toronto, Canada
Senior Contributor
24 reviews
15 helpful votes
4 of 5 stars Reviewed December 18, 2011

Really nice hotel in an area with fierce competition. Got a great deal on priceline, room was clean and tidy and they offer a bag with ear plugs, shower cap, lavender spray etc which is quite rare these days! As far as reading the other reviews about Jet noise its all in the direction the wind blows, in our case... More

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Crowne Plaza Toronto Airport Also Known As

  • Crowne Plaza Toronto
  • Park Plaza Toronto Airport
Address: 33 Carlson Court, Toronto, Ontario M9W 6H5, Canada

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Crowne Plaza Toronto Airport
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