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All 142 Toronto hotels

Crowne Plaza Toronto Airport

3.5 of 5 Hotel   |   33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
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Ranked #76 of 142 hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
Rob_Berry Bashaw, Canada
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460 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Bashaw, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Room was great, restaurant was awesome (best blt I've ever had) but the pool could use some work. The 4 of us pretty much filled the pool and only 2 jets worked in the hot tub. Just a little improvement in the pool and this place would be 5 stars all the way!

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Kitchener, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed and parked in August after getting a groupon voucher. Overall for the price of the stay and 1 week of parking I really can't complain. Room was clean, hotel was located with good proximity to the airport and restaurants nearby. What they don't tell you when you're checking in is that the hotel has 12 floors, but when you... More

Was this review helpful? Yes 1
Thunder Bay, Canada
Top Contributor
112 reviews 112 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had our flight cancelled and had to stay here overnight (about 4 hours to sleep), but the rooms were very clean, modern and cozy. No issues what so ever. Thanks Westjet, for softening the blow of losing 2 days from our vacation. We had a quick meal at the restaurant downstairs, which was soooo much better than I expected... More

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Calgary, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Before I got there, I read some very bad reviews about this place. However when we got there, it was not as bad as what other said. Though the location of the receptionist counter was quite confusing and that area was quite hot due to maybe the pool or something nearby? The washroom was not too clean, but acceptable. After... More

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Hartford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We were picked up in a very decrepit mini bus, clearly the suspension was shot., the short journey seemed very long and was really uncomfortable. The hotel was a huge disappointment, dark décor a poor, impersonal welcome and a dingy room contributed to this. The bar was grossly overpriced, given the state of the place, it was not surprising that... More

Was this review helpful? Yes 3
Canada
Top Contributor
65 reviews 65 reviews
37 hotel reviews
158 helpful votes 158 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is heavily promoted through priceline and hotwire and thought I would try it given that I need it for only 7 hours of sleep in transit in Toronto. If you like seeing planes landing and taking off, this is the hotel for you as it is right under the landing flight path with planes hardly 200-300 meteres overhead... More

Was this review helpful? Yes 4
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, I do appreciate that you took the time to share your experience with us via this review. Let me first of all apologize for everything that made your stay with us not as great as for many of our guests. All your detailed concerns regarding the room you mentioned have been brought to the attention of our Maintenance... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Like a motel, dont go in the swimming pool, check your sheets before sleeping...we found a lot of hairs!the only positive thing is that it s very close to the airport. not a 4 stars hotel. Next time we ll spend the night in the airport

Was this review helpful? Yes 4
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, I was very disheartened to read your comments. Although we have received many positive comments about cleanliness of the rooms from other Guests who stayed with us , it definitely sounds like we failed to live up to our typical standards in regards to your experience. Please accept my sincere apologies. Thank you for the feedback, I have... More

London
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the first time at this hotel. The front desk person was very cheerful and helpful, our room was clean, no complaints and would stay here again. A little confused regarding the price to stay and the charge for parking while we were away, not sure if that was a great deal!?

Was this review helpful? Yes 1
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, Thank you very much for staying with us. We are very pleased to note that from your first stay you found your room clean and enjoyed friendly service from our front desk staff after. We very much appreciate your taking the time to share feedback from your stay and we were glad to hear that you will visit... More

Sarnia, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel based on other ratings, it was not too bad for convenience to downtown. However, in the bathroom, on the floor there were several hairs located which were not our own. We called room service for a couple extra pillows and it took around an hour and a second phone call to get the pillows delivered (... More

Was this review helpful? Yes 2
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback about your recent stay at Crowne Plaza Toronto Airport. We were happy to hear nice words about Beth and we will pass them along and we are very disappointed to hear that your stay was less then exceptional for the most part. I ensure you that we are... More

Montreal, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the 2nd time I have been at this hotel for a trade show close to it, and I really like it. It's perfectly clean. The room is small but it's ok. You'd better choose the renovated rooms, it costs few dollars more, but it really worth it. Staff is nice too the parking charges are 14$ a day... More

Was this review helpful? Yes 2
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback about your recent stay at Crowne Plaza Toronto Airport Hotel. It’s great to hear that you had such a great experience during your recent visit. I will be sure to share your great comments with our team. We hope to get the opportunity to welcome you back for... More

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Additional Information about Crowne Plaza Toronto Airport

Address: 33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Toronto Airport 3.5*
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Also Known As:
Crowne Plaza Toronto Airport Hotel Toronto
Park Plaza Toronto Airport

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Best Value Hotel in Toronto
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Official Description (provided by the hotel)
Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more   less 
Number of rooms
489

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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