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All 142 Toronto hotels

Crowne Plaza Toronto Airport

3.5 of 5 Hotel   |   33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
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Ranked #76 of 142 Hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
VGAqa12 London, United Kingdom
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474 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very comfortable room, large hotel make sure you have included breakfast in your room rate or can be a bit pricey, very helpful staff at front desk and in restaurant Can get downtown on one bus and train ride Free airport shuttle but only every half hour

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Caledon, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

2 1/2 stars. I did not enjoy my 1 night stay in this hotel. Check in was fast but not friendly. They did not show me the wifi code on the card holder they gave me. I had to call down to be told it was stamped on it but maybe they think it was obvious. Wifi was average. Room... More

Was this review helpful? Yes 1
Strathroy, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Crowne Plaza Sept 7/14 for one night. We had been married the day before and received an upgrade to celebrate. We also received some Perrier, snacks and a nice congratulatory card in our room. The transfer to and from the airport was quick, we would stay again.

Was this review helpful? Yes 1
Chatham, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at this hotel twice for hockey. Check-in was easy and pleasant. The rooms are clean. The hotel was thoughtful to other guest by giving us conference rooms on the very top floor, so that the children wouldn’t be running through the halls and disturbing other guests.

Was this review helpful? Yes 1
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, Thank you for sharing feedback from your recent stay with us at Crowne Plaza Toronto Hotel. We are delighted to see that you found our hotel to be nice, well kept and clean, and our staff to be helpful and friendly. We also appreciate your comments regarding thoughtful allocation of your hospitality room. I will be sure to... More

belleville ontario
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I have for many years considered the Crowne Plaza my airport hotel.The location is perfect,dining close enough to walk,quick airport shuttle ,friendly effecient staff.The rooms are clean well furnished and large enough for a overnight stay.Parking included in your room rate for the duration of your trip is a definite bonus ,parking can cost hundreds at airport lots. I find... More

Was this review helpful? Yes 1
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, Thank you for staying with us at Crowne Plaza Toronto Airport Hotel. We very much appreciate your feedback, and are thrilled to note that you found the rooms spacious and comfortable. We are also pleased to know our location was convenient for your needs, and that our staff was friendly during your stay. Thank you, once again, for... More

Yarker, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We expected more from Crowne Plaza. We had heard good things about them so we decided to stay the night because it wasn't far from Woodbine racetrack.room was average. bed was hard as a rock, horrible nigh. Shower was warm at best. Stayed in better no name motels.

Was this review helpful? Yes 2
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, I do appreciate that you took the time to share your experience with us via this review. Let me first of all apologize for everything that made your stay with us such a negative experience. All your concerns have been brought to the attention of our management team and will be discussed with the respective department heads. Our... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Total disappointment. Booked this hotel for a concert at downsview park (booked through Hotwire where it showed it was much closer) none the less we were bummed about the distance but looked online and thought it looks pretty sweet so who cares? Ugh. This hotel was total disappointment. Nothing special walking in, service at the desk was ok. Room was... More

Was this review helpful? Yes 2
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, I was very disheartened to read your comments. Although we have received many positive comments about cleanliness of our hotel from other Guests who stayed with us , it definitely sounds like we failed to live up to our typical standards in regards to your experience. Please accept my sincere apologies. Thank you for the feedback, I have... More

Port Colborne, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great customer service from the front staff to the restaurant! Good quality bed linens and towels. The mattress was very confortable and with nice padding. Room was very clean and airport shuttle timely and courteous .

Was this review helpful? Yes 1
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, Thank you very much for sharing feedback from your recent stay here at Crowne Plaza Toronto Hotel. It is wonderful to see that your visit with us was an enjoyable experience, complete with friendly guest services, clean, comfortable accommodation and reliable shuttle service. We sincerely hope you return for another stay soon. Elena Naryjnaia Front Office Manager More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A last minute booking as our Flight was cancelled and we were pleased we stayed at the Crowne Plaza, from the moment we arrived we were treated like 5 star People, the Room was perfect, Large, Bright, Clean, situated on the second floor with the Business Lounge so adequate drinks and some where to watch the Golf whilst my wife... More

Was this review helpful? Yes 1
HotelMGT, Front Office Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, Thank you very much for your feedback from your recent stay with us. It is absolutely wonderful to see that the service you received during your stay was paramount, especially considering the experience you have in travel and staying at hotels worldwide. Here at Crowne Plaza Toronto Airport Hotel, we have a fantastic team of individuals who strive... More

Nanaimo, British Columbia, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here with a Travel Zoo coupon that included free parking and a 2 for 1 breakfast. In past experience, we've found if you booked your room through a budget website, sometimes you get budget service, but were pleased that it wasn't the case here. We were placed on a quiet zone floor, which is such a great idea.... More

Was this review helpful? Yes 1
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Additional Information about Crowne Plaza Toronto Airport

Address: 33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Toronto Airport 3.5*
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Also Known As:
Crowne Plaza Toronto Airport Hotel Toronto
Park Plaza Toronto Airport

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