Stayed here for weekend away to Toronto with wife and 13 yr old daughter. Drop off point for luggage check in is pretty small so if anyone is in front of you good luck accessing the hotel front door. We waited 25 minutes for a car to move and had to find management to clear it so we could proceed!... more

We've stayed at the Primrose several times over the last few months, and have had generally good experiences. The rooms are reasonably clean, the beds fairly comfortable, and the staff mostly helpful. It is worth noting that the parking garage has very little clearance, and some of the tightest turns I have ever had to negotiate. If you're claustrophobic, you... more

Had to book a last minuet business trip for me and five colleagues from Boston, choose the Best Western Primrose not know what to expect. The rate was good and it was central to what we needed. Also the staff was extremely helpful when selecting a place to grab a bite after work. I will be back again we have... more

My husband myself and 13 year old son stayed here June 10-13. We stayed in their studio which consisted of 2 beds refrigeraror microwave eating area. It was a very large room for a great price. The hotel was very clean and centrally located. There was a restraunt in the hotel but we never eat there. There is also an... more

My husband and I stayed 2 nights in June for a family wedding, the room was clean staff was friendly and the Tim Hortons coffee was much appreciated. We have another wedding to come to Toronto for in August expect to see us again. Thanks Primrose more

The location of the hotel is great. The room was nice with a very comfortable bed. The storage room next to the lift (17th floor) was constantly kept open with walls quite damaged inside. The gym was a joke as all machines were broken. I chose to go jogging outside and I must say it was great idea. The safe... more

My stay was for three days at the Primrose and I found it to be a fine hotel. I attempted to stay there on a subsequent visit to Toronto but found it fully booked unfortunately. For my next visit to Toronto I would hope to be able to stay at the Primrose again. The hotel was clean, modern and the... more

My family and I were disappointed with this hotel. The room we occupied had the feeling of being on the dirty side and in need of a good clean. The carpet was stained in places, as were the chairs and the furniture was worn. Didn't enjoy our stay here at all and only thankful that it was for one night... more

I stayed at the hotel last summer and was not impressed at all with the facilities, especially the elevators which were slow, old and in my opinion unsafe. At the time, I voiced my concerns to the management and was told that they were going to be putting in new elevators that fall, and invited me to come back again... more