We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Primrose Hotel Downtown-Toronto

3.0 of 5 111 Carlton Street, Toronto, Ontario M5B 2G3, Canada
Click for phone number
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN Primrose Hotel Downtown-Toronto
Professional photos View all
Browse nearby
BEST WESTERN Primrose Hotel Downtown-Toronto
Write a Review

780 reviews from our community

Traveler rating
    166
    264
    177
    90
    83
See reviews for
156
192
94
145
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (780)
  • Mar-May only
    (153)
  • Jun-Aug only
    (325)
  • Sep-Nov only
    (190)
  • Dec-Feb only
    (112)
All months
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I booked online on booking.com using a td visa debit card. The confirmation did say that cash was not accepted but I had the Visa card used to make the reservation as well as a debit card so I didn't think about it. Upon completion of a very long and stressful 6 hour drive I arrived at the hotel and... More

Was this review helpful? Yes
Schumacher, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

good clean rooms, comfortable bed., outside entrance very small and congested, underground parking was full on arrival had to park a short distance further from hotel. Enjoyed that the hotel was downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bowmanville, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Extremely satisfied with my stay at the Primrose hotel! The value for the price paid was fantastic, especially for a Downtown Toronto hotel. Our room was very modern and very large with a great view. I'm not normally one to sleep well in hotels due to the beds being a bit hard but this hotel has the softest beds I... More

Was this review helpful? Yes 1
Hardy
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Location was close to the subway. The front desk attendants just need to be more specific when giving directions and referencing use of the subway. The cost of the buffet and continental breakfast is very high. It was the regular breakfast that any Best Western serves, so why charge? Michelle in the restaurant is awesome and definitely an asset.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Brighton, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I was quite satisfied with my stay at the Primrose Hotel. The value for the money was exceptional. The bed was very comfortable, room temperature fine, view nice, service excellent, restaurant surprisingly good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Chesapeake, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel from October 5th-October 10th, 2014. It was my first time in Canada, and everyone was SUPER nice. The person in particular I want to point out is Ignatius (I'm sorry if I spelled his name wrong). Not only was he extremely professional, but he was also friendly. He knew that I had been traveling for... More

Was this review helpful? Yes 2
Thessaloniki, Greece
Top Contributor
77 reviews 77 reviews
49 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for ten days.THE HOTEL.Big size hotel,23 floors,nice lobby area,four elevators but little slow,very quick check in and out.Dull and small breakfast room.Rooms big,extremelly clean with very large LCD tv,coffee machine making much better coffee than in breakfast, but also need some renovation particurarly the bathrooms.The view from some rooms facing south is awesome.Breakfast is very dull,every day exactly... More

Was this review helpful? Yes 2
London, Canada
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Best Western Primrose is well located and usually cost-effective. This most recent stay was using up a free night certificate from Best Western, so the price was brilliant. A suggestion to drivers - park in the lot next door - it is $23 including tax. The hotel parking lot is $24 plus tax, and maneuvering through that underground cave... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Poughkeepsie, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay, but don't eat breakfast at the hotel $33.20 for two most hotels give this for free. Nothing special scrambled eggs, bacon and sausage. Go next door to the Golden Diner mush better and friendly people. Fast service and cheaper!!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
brooks, ab, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel in the downtown core of Toronto, just off to the east side. Close to the main shopping area, and various tourist areas with access to a main grocery store. Cannot go wrong on this selection for any seasoned traveller.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Primrose Hotel Downtown-Toronto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Primrose Hotel Downtown-Toronto

Address: 111 Carlton Street, Toronto, Ontario M5B 2G3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Primrose Hotel Downtown-Toronto 3*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Cheap Tickets, getaroom.com, Despegar.com, HotelTravel.com, TripOnline SA, Booking.com and Tingo so you can book your BEST WESTERN Primrose Hotel Downtown-Toronto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Toronto Best Western
Best Western Toronto

308 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
View from room (11)
Viewed
Bathroom (14)
Viewed
Room/suite (39)
Viewed
Hotel & grounds (4)
Viewed
0:44
Videos (2)
Viewed
Dining (1)
Viewed
Other (27)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (171)
Viewed
Amenities (33)
Viewed
Restaurants and Bars (18)
Viewed
Standard Double Room (32)
Viewed
Standard King Room (37)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Dining (11)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (14)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay