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BEST WESTERN Primrose Hotel Downtown-Toronto

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111 Carlton Street, Toronto, Ontario M5B 2G3, Canada
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BEST WESTERN Primrose Hotel Downtown-Toronto
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BEST WESTERN Primrose Hotel Downtown-Toronto
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905 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hamilton, Ontario, Canada
1 review
2 of 5 stars Reviewed 3 days ago NEW

I booked the hotel for a Joyce Meyer Conference for me and my daughter for the weekend a week pr two before the event. The rates seemed great, the pics looked awesome of the rooms and pool etc. When we got there the room was tiny, the hotel was under renovations so we listened to loud machinery for hours the... More 

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Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

Hotel was closing and did not communicate - happy to leave us homeless as we could only stay one of our four planned nights. Never experienced such bad service ... The manager didn't care. Place was a building site and had serious questionable practices. Fire alarm constantly going off.

Was this review helpful? Yes 1
Sault Ste. Marie, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Could not believe that a hotel would pre-schedule construction crews right above occupied rooms until midnight and not only neglect to halt the work despite two pleas from our room, but actually shut off our room phone so that we could not call to complain again. Disgusting.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
New Delhi, India
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is nicely located in downtown, walking distance from tourist places. Stayed for two nights in the weekend and could easily roam around the neighborhood in downtown. Comfortable rooms with LCD, Tea-Coffee, Refrigerator, nice toiletries. Good Service.

Review collected in partnership with Best Western

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Mission, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We had a nice clean room with a very nice view from top floor, and friendly staff. However, it was very noisy from renovations/ construction, and barely got any sleep. A microwave in room and continental breakfast would of been nice. The parking was very expensive as well. Other than that good location, clean hotel and nice view.

Review collected in partnership with Best Western

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London, Ontario
Top Contributor
276 reviews 276 reviews
44 hotel reviews
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is strategically located in downtown Toronto close to the Ontario government offices and legislature, streetcars and subway. Rooms are large with comfortable beds and a choice of pillows. Service is friendly and efficient. Underground parking is available at extra cost but garage entrance is narrow and not accessible for large vehicles like pickup trucks.

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Cortland, New York
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4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a comfortable hotel & convenient to downtown. Our room was clean, beds comfortable, view terrific. Had to travel up one or down two to find the ice machine. Currently some renovations being done so somewhat noisy during the weekday. Staff was friendly & accommodating. Indoor parking below the hotel. Garage parking is not included in room cost. Same... More 

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Carleton Place, Canada
1 review
3 of 5 stars Reviewed April 23, 2015

Great location, friendly service. Would have been nice to have a continental breakfast, but Timmy's is right there! Parking is very tight; but take your time and you'll be fine. Its a shame that this I being turned into a student residence.

Review collected in partnership with Best Western

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 22, 2015 via mobile

Reasonably priced stay at a good downtown hotel. The taxi driver to the airport told us that the hotel is closing for good soon so beware. But if not, we found the location good, room big and reasonably quiet and staff helpful. Didn't eat or drink at the hotel but the adjoining Tim hortons is good for brekkie. Would recommend... More 

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