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All 141 Toronto hotels

BEST WESTERN Roehampton Hotel & Suites

3.0 of 5 Hotel   |   808 Mount Pleasant Road, Toronto, Ontario M4P 2L2, Canada
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Ranked #51 of 141 Hotels in Toronto
A recent review
3 of 5 stars Reviewed October 27, 2013
Nick D Calgary, Canada
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239 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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There are newer reviews for BEST WESTERN Roehampton Hotel & Suites
See the most recent reviews
Calgary, Canada
Top Contributor
200 reviews 200 reviews
18 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed October 27, 2013

this hotel was certainly a great price and the location was pretty good but the room we had was quite small and the walls and doors were not particluarly sound proofed allowing us to hear our neighbours and anyone in halls. The rooms need renovating as they are a bit "tired" - the hallways and the lobby have already been... More

Was this review helpful? Yes 1
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Your comments are greatly appreciated; we will pass on the comments to the rest of our team. We are happy to hear that you enjoyed our selections for breakfast. Thank you for choosing the Best Western Roehampton Hotel & Suites. We look forward to welcoming you again in the near future! More

Huntsville, Ontario
Top Contributor
292 reviews 292 reviews
57 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed October 24, 2013

Booked this place online at BW site. Price was OK for the city. When I showed up I learned that it cost $18 to park my car in the hotels lot plus its valet - they get your keys and jam everyone in there real tight. You can park a 4 min walk to the south in a city garage... More

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Thank you for taking your time to complete this review for our property. We are pleased to hear that you enjoyed our guestrooms and complimentary buffet breakfast. We hope to see you soon. More

Florence, Kentucky
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 21, 2013

We've been staying at the BW Roehampton in Toronto two or three times a year for over 10 years since it's close to our daughter and grandson's home. The rooms are large enough, well decorated, beds are comfortable and everything works. Check-in and -out are handled quickly, efficiently and pleasantly. Parking is at a premium and left to the valet.... More

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Thank you for your kind comments about our property. We are delighted to hear that you have been a loyal guest for so many years. We are looking forward to see you in the near future. More

Knowlton, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2013

Excellent rooms; parking valet charge is annoying but could see needed because of limited space. Breakfast included but too many staff bowing and scraping. Would prefer the standard Best Western fully self-serve but maybe their clientele from exotic lands not able to handle.

Review collected in partnership with Best Western

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

We appreciate your review, and value your comments as this helps us to improve our services. We are very happy to hear that you enjoyed our guestroom. We look forward to welcome you back. More

San Diego, California
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 1, 2013

This Best Western property is really a very good accommodation. First of all the staff, especially Veronica at the front desk is terrific, so polite and helpful. Then the size of the suite was fine, and the bed very comfortable. Considering this was a good location, the room cost was very reasonable, especially as it is Toronto where I've paid... More

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Thank you for your feedback. We are pleased to hear that your stay was comfortable. Your positive comments about our staff is greatly appreciated. I will make sure to share your comments with the hotel staff. We look forward to welcoming you back in the near future. More

Kitcherner
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 30, 2013

we stayed there for one night recently. Although we booked a non smoking room, when we got to the hotel they told us we were in a smoking room. When we argued (because we are not smokers) they had informed us there was no guarantee of actually getting a non smoking room when we booked. However we could open the... More

Was this review helpful? Yes 2
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Your comments about your stay is greatly appreciated. We regret to learn that the room you reserved was not up to your satisfaction. I would appreciate it very much if you could kindly contact me directly to discuss your reservation details. Thank you for bringing this matter to our attention. More

Adrian, Michigan
Top Contributor
1,276 reviews 1,276 reviews
175 hotel reviews
537 helpful votes 537 helpful votes
5 of 5 stars Reviewed September 27, 2013

If you are looking for a reasonably-priced alternative to the downtown Toronto hotels, this is an excellent choice. The hotel at which I usually stay in downtown was priced a bit too high during this particular visit so I searched for alternatives. I found this hotel that appeared to provide me with an option that was not too far outside... More

Was this review helpful? Yes 1
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

We appreciate you taking the time to review your stay with us and for your wonderful comments. We are delighted to read that you have enjoyed your stay with us. Our goal is to provide each of our guests with a memorable experience. We are proud that we have achieved our goal and look forward to welcoming you back to... More

Brampton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

The staff upon check-in were very friendly and honoured our request for adjoining rooms. The rooms were spacious and clean. The continental breakfast was great and check-out quick. I would highly recommend this hotel.

Was this review helpful? Yes 1
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Thank you for your comments. Our team members take pride to provide each of our guests superior customer care and service. We are pleased to hear that you enjoyed our complimentary breakfast buffet. We hope to see you soon. More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2013

they insisted on us giving up our car keys before we were finished unloading our car. We had to use the cart and make 2 loads. The parking valet (turns out, parking lot was not run by the hotel, a separate company). $16 a day to park on the lot just beside front door of hotel. Ridiculous. And no covered... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Thank you for taking the time to review your stay with us. We are glad to learn that you found our location convenient, and that you enjoyed our spacious guest room. We regret to learn that you had an unpleasant experience with our valet service. Your concerns will be addressed with the valet staff. Once again, we would like to... More

Holsworthy
Top Contributor
53 reviews 53 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 18, 2013

The hotel is excellent, good price, very clean and well appointed and with a 3rd floor pool and gym all included. Great staff ( Veronica ) and the Manager is always wandering around too. Car parking charges though are steep at 18 dollars daily but you are away from Downtown but just 5 minutes from the metro. Get a daily... More

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Thank you for your review. I am pleased to learn that you have enjoyed your stay with us and the hotel facilities. I will make sure to share your comments with the hotel staff. We look forward to welcoming you back on your next trip to Toronto. More

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Additional Information about BEST WESTERN Roehampton Hotel & Suites

Address: 808 Mount Pleasant Road, Toronto, Ontario M4P 2L2, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Roehampton Hotel & Suites 3*
Number of rooms: 109
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Also Known As:
Best Western Roehampton Hotel Toronto
Best Western Roehampton Hotel And Suites
Best Western Toronto
Toronto Best Western

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