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BEST WESTERN Roehampton Hotel & Suites

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808 Mount Pleasant Road, Toronto, Ontario M4P 2L2, Canada
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Ranked #52 of 141 Hotels in Toronto
A recent review
3 of 5 stars Reviewed May 13, 2014
AkilaPetite Toronto
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268 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Roehampton Hotel & Suites
See the most recent reviews
Toronto
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 13, 2014

Where do I start? Booked a room last minute since our regular hotel was sold out. Front desk showed minimal enthusiasm at arrival. We asked for a king bed but they gave us two twins ( and an accessible room) Ok... The rooms are not well lit so the place just felt dingy. The carpet did not Look that clean,... More 

Was this review helpful? Yes 1
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

We went for a 4 days stay at this hotel. Excellent surprise. The room was huge and very clean. The bed was a bit shaky but comfortable. The staff was super helpfull and always happy to see us. The included breakfast was plentyfull. The only drawback was the hotel location for Old town tourism. As we were using commuting to... More 

Was this review helpful? Yes 1
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

We are pleased to learn that your stay was enjoyable. Your kind comments will be shared with all staff members. We take great pride in providing second to none customer service to our valued guests. We look forward to your next visit More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed May 4, 2014

This hotel was a surprise. The room was very nice and spacious. The complimentary hot breakfast was excellent. Staff were helpful and friendly. Once we got into the internet, it was fast and without incident. There is limited parking and it is by valet only, with an additional charge of $16 per night. We did not know this until we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Thank you for your review. We are pleased to learn that you had a pleasant stay with us. We look forward to welcome back in the near future More 

reford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 17, 2014

Good location, value for money, quality of services. Excellent cleanliness. Only negative remark: total absence of vegan/gluten free options at breakfast The presence of a safe and a microwave in the room is not essential but would have been appreciated

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed April 15, 2014

After traveling and being up for almost 26 hrs. I was looking forward to a good night sleep! The room was okay the bed was fantastic but in the middle of April it was 21 and humid and there was no air-conditioning on and the room was unbelievably warm. Wanted to snuggle in and get cozy instead opened a window... More 

Review collected in partnership with Best Western

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Bolton, Canada
2 reviews
4 of 5 stars Reviewed March 31, 2014

I have stayed at this hotel at least once before. It is so close to a lot of great places to eat and drink, so it's very convenient. No downtown driving. Easy to get to from North of the city. FYI, valet isn't required. You can park at any of several other lots nearby and walk to the hotel if... More 

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Thank you for telling us about your recent stay with us. We appreciate all of your comments about the hotel. Guest feedback is very important to us. We will pass these great comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope that you will... More 

Hudson, New Hampshire, United States
1 review
4 of 5 stars Reviewed March 14, 2014

Good location to Sunnybrook medical center where I was on business. Being a Best Western, you should not expect deluxe accommodations and you won't get that here. For example, you get a free hot breakfast but the food quality isn't there. And the cheap bed mattresses may be a challenge for light sleepers. That said, it is a decent place... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

On behalf of our entire team, we would like to thank you for taking the time to post your review. We are pleased to learn that you had a wonderful stay with us. Thank you for choosing to stay with us and hope to see you again soon. More 

1 review
4 of 5 stars Reviewed March 12, 2014

This is a good quality hotel. Rooms are in great shape and the breakfast is very good. The location allows for a good nights sleep and traffic noise is very minimal. Also, there is offsite parking available within two blocks. I would recommend Best Western Roehampton to anyone staying in mid-town Toronto.

Review collected in partnership with Best Western

Was this review helpful? Yes
Supun_W, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

I was very pleased to read your kind comments about your stay at the Hotel. We take a great pride in providing an excellent customer service to our valued guests. Thank you again for sharing your pleasant experience with other travellers. We are looking forward to see you in the near future. More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2014

I was in town for a course just a couple of blocks from this hotel so I chose it for convenience, but my expectations weren't very high. It ended up being a great weekend stay! The beds were very comfortable, rooms were spacious with appropriate temperature, great water pressure, and I really appreciated the mini fridge to store my leftovers.... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

Sure the hotel is a wee bit pricey; sure you have no choice but to valet your car; sure the breakfast could be a little better BUT the staff is AMAZING!! Other than it's close location to Sunnybrook Hospital (less than 5 minutes) which helps when you're from out of town & the appointment is 9:15am - the staff is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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