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BEST WESTERN PLUS Roehampton Hotel & Suites

3.0 of 5
808 Mount Pleasant Road, Toronto, Ontario M4P 2L2, Canada
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BEST WESTERN PLUS Roehampton Hotel & Suites
Ranked #64 of 119 hotels in Toronto
3.5 of 5 stars 75 Reviews
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75 reviews from our community

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London, Canada
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 11, 2012

Stayed overnight on a Saturday (5th May 2012). Parking lot is small and taxis were blocking the driveway when we arrived, but valet told us to leave our veh and check in. Check in was fast and valet looked after parking our veh and kept it close so we could access it if required. Note that this hotel only has... More

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Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
May 29, 2012

We are pleased to know that you have enjoyed your stay with the Best Western Plus Roehampton Hotel and Suites while visiting Toronto. We value your compliments and thank you so much for your possitive feedback. We look forward to welcoming you back in the near future. More

yarker
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 18, 2012
1
person found this review helpful

My husband & I just returned home from Toronto where we stayed at the BWPlus Roehampton. The hotel was one of the choices we were given for a wedding we were attending. I chose the BW plus because the price was good & it was closest to the wedding venue. We were able to walk over to the wedding from... More

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Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
May 10, 2012

Thank you for choosing to stay at the Best Western Plus Roehampton Hotel and Suites. We value your comments and we are sorry we were unable to meet your expectations. Traditionally in March, the heating system is kept on, and due to the unexpected warm temperatures we had some technical problems with our air-conditioning system. We sincerely apologize for the... More

Niagara Falls Ontario
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 9, 2012

We were in Toronto for a theatre excursion and stayed overnight at this property. The entire experience was top notch. The staff and service impeccable, the facility clean and well kept. We were in a king room with plenty of space, a large hd tv, an ipod dock in the clock radio, a small fridge and ample coffee and tea.... More

Was this review helpful? Yes
Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
May 7, 2012

Thank you for your feedback. I am pleased to hear that your stay was enjoyable. I will make sure to share your comments with the hotel staff. We hope to welcome you back at the Best Western Plus Roehampton Hotel & suites More

Ottawa, Canada
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 5, 2012
1
person found this review helpful

I had business for one day in the northern part of Toronto near Yonge street and this hotel was convenient by subway both from downtown station and then further north to worksite. The hotel was perfectly adequate for the price. I didn't eat in the hotel, because I arrived after 8 p.m. and it was closing at 9:00. It looked... More

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Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
May 7, 2012

Thank you very much for taking the time to share your feedback. We are pleased to hear that you found the hotel location is convenient and the staff is friendly. We do offer full hot breakfast buffet with a large variety of items including cereals, pastries and, fresh fruits. Next time when you stay with us I hope that you... More

Ottawa, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 26, 2012
1
person found this review helpful

We Stayed 3 nights in February, a Thursday, Friday, and Saturday. We several had other family members book rooms for one or two nights at the same time. It was very disappointing that after returning from a funeral that we were locked out of our room by management. They had cancelled our room keys and we were told there was... More

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Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
April 26, 2012

Thank you for taking the time to provide us with your feedback. We are disappointed to learn that we were not able to meet your expectations during your recent stay and apologize for any inconvenience this may have caused to you. In regards to your room key and locked out information, it may have been miscommunicated to you. However, we... More

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Gurnee, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2012

Being in the Hospitality business makes me look closer into the overall experience. We recently stayed at this hotel and it was one of my best stays in a long while. From the “meet and greet” upon pulling up, the check in, the luggage service to the room, and through the rest of the stay, everything was excellent. The room... More

Was this review helpful? Yes
Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
May 7, 2012

We appreciate your positive feedback regarding the hotel cleanliness, comfort of the room, friendly and efficient service that you received from our staff. Our team strives to meet and exceed our guests’ expectations. Once again, thank you for the feedback and we look forward to having you stay with us in the future. More

Ottawa
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 8, 2012
1
person found this review helpful

Good points: Clean room; seemingly new, comfortable bed; my request for a quiet room was accommodated. Bad points: Dreadful, surly service when I checked in in the early evening, both front desk and doorman; when I returned to the hotel around 1 AM, my key card wouldn’t work; when I brought it to the desk, I received a lecture from... More

Was this review helpful? Yes
Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
January 30, 2012

Thank you for taking the time to comment on your recent stay. We are pleased to hear that we were able to accommodate your request. Your positive comments regarding the cleanliness of room is much appreciated. I am very disappointed to hear that you had an unpleasant experience with our front desk guest service agent and would like to apologize... More

canada
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 23, 2011

Stayed here with my family just for one night. Didn't know had to pay 14.00 for parking, the heat in the room didn't warm up the room but instead made a loud noise that was hard to sleep with, and the breakfast was dissapointing to say the least. There were also pistachio nut shells on the bathroom counter when we... More

Was this review helpful? Yes
Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
January 30, 2012

I am sorry to read about your stay and would like to thank you for taking the time to give us your feedback. I have forwarded your experience to our Housekeeping Manager to discuss with his team to ensure that the cleanliness issues are addressed and a similar experience is not encountered in the future. I can assure you that... More

Chesterfield, VA
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 24, 2011
1
person found this review helpful

Just spent four nights at the Best Western. The hotel is convenient to local shops and restaurants. The staff are nice and accommodating. The linens are nice, and the beds are sleep-able. The rooms, while a good size, seem a bit run down. For example, the wallpaper was coming loose at several seems and there was a cigarette hole burned... More

Was this review helpful? Yes
See 2 more reviews by sprigget for Toronto
London, United Kingdom
Top Contributor
55 reviews 55 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 27, 2011

I stayed here after a wedding at the Capitol Theatre and would highly recommende it for anyone else doing the same - it is (I think) the hotel nearest the theatre. The rooms are big - much bigger than I expected - the hotel is clean and the service friendly.

Was this review helpful? Yes
Supun Wickramasinghe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
November 11, 2011

Thank you for your compliments in regards to our services and cleanliness of the hotel. Our team always goes above and beyond to fulfill guests needs. We are happy to know that you found our location convenient, thank you for your recommendation. We hope you choose to stay with us again in the future More

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Additional Information about BEST WESTERN PLUS Roehampton Hotel & Suites

  • Best Western Roehampton Hotel
  • Best Western Toronto
  • Toronto Best Western
Address: 808 Mount Pleasant Road, Toronto, Ontario M4P 2L2, Canada
Price Range: PLN: $$

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BEST WESTERN PLUS Roehampton Hotel & Suites
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